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Forrester Wave Report: The Leaders in Community Platforms for Marketers (Part 4/4)

John Tropea - Delicious Community

Fortunately, the Forrester Wave reports are designed to segment crowded industries. To validate product and vendor qualifications, Forrester also conducted reference calls with up to three of each vendor’s current customers for a total of up to 27 customer calls.

Forrester’s Online Community Best Practices | Full Circle Associates

Nancy White

Home About Full Circle Contact Resources Wiki Full Circus Full Circle Associates connections for a changing world, online and offline… Feb 21 2008 Forrester’s Online Community Best Practices Published by Nancy White at 5:18 pm under Uncategorized , communities of practice , community indicators , identity , networks , online facilitation , online interaction , social media Last week I wrote briefly about the recent Forrester report on building online communities for marketing.

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Wrap Up of 2nd Annual Community Manager Day: Voices Around the World #CMAD « Web Strategy by Jeremiah Owyang | Social Media, Web Marketing

John Tropea - Delicious Community

The first year, it was just a murmur online and now it’s spread on its own to physical events around the world. smconnection said: Wrap Up of 2nd Annual Community Manager Day: Voices Around the World #CMAD: It’s hard to believe that this desir… [link] [.]

My Favorite Tweets for October 1 - 15 2011

Portals and KM

Forrester on Social Media Training [link]. RT @digiphile : "no greater tribute to Steve’s success than fact that much of world learned of his passing on device he invented"B. RT @KareAnderson : World’s data doubling every 2 years: Predictive analytics, + other biz disruptions @Focus [link]. Here is another in a series of posts that provide access to my favorite tweets that contain links to useful information. 

Full Circle Associates " Forrester's Online Community Best Practices

John Tropea - Delicious Community

I work in the non profit world where such products are rarely affordable. One Response to “Forrester’s Online Community Best Practices&# # martin on 27 Sep 2008 at 4:02 am Very very inviting and collegial site.

Understanding the difference between Forums, Blogs, and Social Networks

John Tropea - Delicious Social Network

Sometimes at the festival a clump of old baseball buddies gather together and the topic turns to the World Series, but it’s fleeting. In any case, thanks for boiling things down to their essence so that I can start to apply in my world.

List of "White Label" or "Private Label" (Applications you can Rebrand) Social Networking Platforms

John Tropea - Delicious Social Network

Before I joined Forrester as an analyst covering this space, I started this list and it grew and grew. Small World Labs “Small World Labs provides the design, implementation, and hosting services for your online social or professional network.&#

2007 20

The Social Organization: Social Media is not Community

John Tropea - Delicious Community

Events Examples News/Commentary Organizational Structure People Relationship Management Social Media Marketing Technology Web/Tech Archives February 2009 January 2009 December 2008 November 2008 October 2008 September 2008 August 2008 July 2008 June 2008 May 2008 More.

2008 15

Collaborative Thinking: PARC Forums: People & Social Technologies

Collaborative Thinking

PARC Forum | November 15, 2007 Strategies for Winning in a World Transformed by Social Technologies Charlene Li, Forrester With the advent of social technologies like blogs and social networks, the world has transformed to one where people get what they need from each other, rather than from traditional institutions.

Community 2.0: Supply chain management gets new social network

John Tropea - Delicious Social Network KM

Speaker Profile: Joe Trippi The value of online sharing services New Report: Forrester Wave Report: The Leaders in. community20: #c20 Forrester Wave Report out.

Social Media Group " Blog Archive " The ROI of Communities - Part II

John Tropea - Delicious Community

Forrester, 2006) Community users visit nine times more often than non-community users (McKInsey, 2000) Community users have four times as many page views as non-community users (McKInsey, 2000) 56% percent of online community members log in once a day or more (Annenberg, 2007) Customers report good experiences in forums more than twice as often as they do via calls or mail. Barbie Girls virtual world 3.


5 Facebook Lessons to Improve Employee Engagement in Your Company

John Tropea - Delicious Social Network KM

World All comments posted on this blog do not reflect the opinions of any organization that I am affiliated with. Today, according to Forrester, over 60% of Internet traffic is considered User Generated Content (UGC). In Facebook, the world revolves around you. AGILITY In a previous blog , I commented on a Forrester finding that showed only 10% of the knowledge you need, as an information worker, is actually acquired through formal training.

infoarch: Companies as Communities

John Tropea - Delicious Community

That book was a big eye-opener to me, introducing me to social worlds theory, companies staring as communities, communities that just exist (and cant be formed) in communities, etc. To Mintzberg Community means: caring about our work, our colleagues, and our place in the world, geographic and otherwise, and in turn being inspired by this caring. use of leadership, but not the egocentric, heroic kind that has become so prevalent in the business world.

Open Parenthesis » Liveblogging Enterprise 2.0 - Stowe Boyd, Social = Me First

John Tropea - Delicious Social Network KM

This is a world of discovery. Discovery of: Things (but this is a red herring) Places (the third space) People (who fill those places) Themselves (at the still point of the turning world) They may not know it - they don’t need to know it - but if you are going to build tools to help fill the social need, you must be aware of it. Home About Contact Code Archives June 19, 2007 « Previous Post: Liveblogging Enterprise 2.0 - SAP (Enterprise 2.1)

The Social Organization: The Alignment Gap Between Organizational Structure & Organizational Priorities

John Tropea - Delicious Community

Events Examples News/Commentary Organizational Structure People Relationship Management Social Media Marketing Technology Web/Tech Archives February 2009 January 2009 December 2008 November 2008 October 2008 September 2008 August 2008 July 2008 June 2008 May 2008 More.

Instant Communities: List of companies that provide Web Collaboration Suites or Platforms

John Tropea - Delicious Community

Having just launched our free service today, we are really excited to propel our Business Social Networking solution to the world. I […] online meeting reviews October 7th, 2008 10:09 am Webex provides collaboration tools also.

infoarch: Crafting Collaboration with Stigmergy

John Tropea - Delicious Collaboration

infoarch About my experiencesas an information architect Tuesday, October 14, 2008 Crafting Collaboration with Stigmergy Its been a while since I bumped into a PhD thesis on mass collaboration. Cheers, mark October 15, 2008 2:41 AM Samuel Driessen said.

Video and Debate: Who really owns the Community?

John Tropea - Delicious Community

David Wilkins December 18th, 2007 8:06 am Jeremiah, I have mixed feelings on this, but a real world example to share that supports your position.

Open Parenthesis » Liveblogging Enterprise 2.0 - Jeffrey Stamps and Jessica Lipnack - Decide to Network

John Tropea - Delicious Social Network KM

As you move into the collaborative world, look for consistency - it is important that we start to learn patterns (example- we all put the light switch in the same place next to the door - we need those affordances for online collaboration). facebook Flash forrester Free Software Gadgets gartner google Linux Marketing miro NGI openID Open Source Optaros OSCON Plugin Research RSS social media social networking sxsw07 Travel tripit Twitter Ubuntu ugc Video Web 2.0

List of Social Computing Strategists and Community Managers for Enterprise Corporations 2008

John Tropea - Delicious Community

My team oversess our online communications (our online press room - [link] ) and new media programs (blogging, video, podcasts, virtual worlds, etc.). Find me tomorrow at Forrester’s Fin. link] [link] [link] jeremiah_owyang June 24th, 2008 3:13 am Thanks all for submitting, lots of great folks here In order to keep my scope manageable (it’s already difficult) I’ve added folks that are part of enterprise size companies with Forrester defines as over 1000 employees.

Community Managers and Quarterbacks " Musings by Tom Humbarger

John Tropea - Delicious Community

« Musings by Tom Humbarger , on October 6th, 2008 at 2:25 pm Said: [.]

When online communities go to work | Enterprise Web 2.0 |

John Tropea - Delicious Community

It doesn’t take long before the question that is being raised more and more often in the business world is asked, namely “how can we enlist such a community for our needs?&# Five Nines: The Next Gen Datacenter Forrester Research Googling Google GreenTech Pastures Hardware 2.0

Collaboration vs sharing

John Tropea - Delicious Collaboration

Engineers without Fears Sunday, October 14, 2007 Collaboration vs sharing James Robertson talks about collaboration tools as anti-knowledge sharing. If I understand JR correctly, his point is that collaboration tools are great for specific teams. However each team works in its own context and this leads to the creation of silos which prevents cross-organisational leveraging of this material. He also notes that this cannot be solved simply by the implementation of a search tool.

freezing out on the scarpa flow

Engineers without Fears

Engineers without Fears Monday, January 14, 2008 freezing out on the scarpa flow Michael Idinopulos writes about in-the-flow and out-of-the flow activities and wiki beahaviour and Andrew McAfee takes his point a bit further. Andrew asks: How outlandish would it be for a company to put participation in emergent social software platforms in the flow for at least some employees?

Logic+Emotion: The Micro-Sociology of Networks

John Tropea - Delicious Social Network

Archives April 2009 March 2009 February 2009 January 2009 December 2008 November 2008 October 2008 September 2008 August 2008 July 2008 GREATEST HITS Why Blogging Matters Geek 2.0 Those don't need to change behaviour, they have to bring it, like it is, in our bytes-connected world.

More collaboration

John Tropea - Delicious Collaboration

Engineers without Fears Saturday, September 15, 2007 More collaboration James Dellow takes up the conversation about collaboration. James D makes the point that collaboration happens within organisations & that people will use any tools that come to hand. Absolutely agree with this. James goes on to say: This cycle by the way is taking place at an enterprise level, but also at the level of individual workgroups, teams and projects.

Engineers without Fears: collaboration tools: stags

John Tropea - Delicious Collaboration

Most collaboration in our world that is aimed at doing stuff (as opposed to talking about doing stuff) probably occurs in teams of 5-30 people. Do I want to keep our collaboration private or am I happy to have it open to the world?

IBM Drives Enterprise Adoption of Social Networks with New Enterprise Adaptability Practice

John Tropea - Delicious Social Network KM

They have to connect those people and make the world small. The first one was the World Jam. Within the context of this article, I think you need to increase them in tandem to create world-beating collaboration.


Collaboration tools

John Tropea - Delicious Collaboration

Engineers without Fears Tuesday, September 11, 2007 Collaboration tools James Robertson has been thinking about collaboration tools. Which is interesting because I have as well. As ever, James is practical & clear in his thinking and suggests a 5 phase model (0-4) for organisations thinking about collaboration.

Kerrie Anne's Fridge Magnets: Of KM Metrics, Whales, Hermit Crabs and other things

John Tropea - Delicious Community

October (2) Records Management - where does it fit & where is. skip to main | skip to sidebar Nov 4, 2008 Of KM Metrics, Whales, Hermit Crabs and other things Metrics matter. But do they tell the whole story ? Is it just about a sites "hits" rating ? Or should we consider the value that Knowledge initiatives bring in avoiding "huge amounts of egg on face" in preventing a bad decision ?

More Consolidation in the White Label Social Networking Space: Mzinga Acquires Prospero

John Tropea - Delicious Social Network

I had a chance to get Forrester analyst Jeremiah Owyang’s thoughts on where this market is heading. link] reply Karsten Schmidt - October 30th, 2008 at 10:31 am PDT Hi, I just came across your discussion. Appcelerator Releases New Preview Of Developer Platform Titanium » VIP World Economic Forum Announces New Batch Of Young Global Leaders » Size matters China’s Social Network QZone Is Big, But Is It Really The Biggest? »

Ten leading platforms for creating online communities | Enterprise Web 2.0 |

John Tropea - Delicious Community

Platforms , Wikis Tags: Community , Platform , List , Open Source World , Community Platform , Joomla , PHP-Nuke , KickApps , Pinax , Open Source Creating online communities of customers and workers has been one of the hotter topics in business and technology this year. The open source world has been using vast collaborative online communities to develop complex software products successfully for nigh unto a decade.

infoarch: Collaborative Thinking: Communication (and Coordination?) in a Modern, Complex Organization

John Tropea - Delicious Collaboration

5 days ago Intranet Focus Blog Successful Enterprise Search Management - the workshop 6 days ago Forrester Information and Knowledge Management Blog eLearning And Knowledge Acquisition Are Up In A Down Economy 6 days ago Tom Davenport What HR Analysts Can Learn From Basketball 1 week ago Knowledge Jolt with Jack Goldratt on forecasting 1 week ago Croeso (Andy) Banning free speech in the UK under a Labour goverment what a very sad day 1 week ago Privacy 0.2