Visualizing workflows and business processes

GrowingPains

What really struck a chord were Wil's ideas on visualizing workflow processes as a means for better understanding them.    Most workflow modeling notations are abstract, based on standard control flow nodes and edges.

The hidden cost of overzealous workflow systems

Governance in a Networked World

We often hear stories of how computing systems are making our lives easier by orchestrating our workflows. Unfortunately many of these workflow systems make light of the human cost of using them, especially if the need falls just 1% outside the tight scope of what they were designed for. Recently I spoke with a friend of mine who is a specialist medical clinician at a major hospital. His time is worth 'real dollars' to the hospital through the specialist consultancy he can provide.

Site Creation Rights - A K2 Workflow

Michael Sampson - Currents

In January, I published a report on Site Creation Rights with SharePoint , part of my current governance research. One of the findings in the report, based on the survey results, is that few organizations today have an automated way of managing site creation requests.

Share2011 - On the Exhibition Floor with Nintex Workflow

Michael Sampson - Currents

Nintex is exhibiting at Share 2011, showing off its Workflow 2010 product for SharePoint. Key ideas: - Drag-and-drop creation of business applications, using a browser, within SharePoint. You can also connect to other enterprise applications - eg.,

Share2011 - Closing Keynote - Effective SharePoint Workshops: From Requirements to Roadmap, Wireframes and Workflow (Ruven Gotz, Navantis)

Michael Sampson - Currents

In the closing keynote of Share2011, Ruven Gotz from Navantis in Canada is presenting on requirements, roadmaps, wireframes, and workflow. business process workshops - Ruven says "avoid automated workflow in phase 1."

Share2011 - On the Exhibition Floor with K2

Michael Sampson - Currents

K2 is showing its K2 Workflow product at Share 2011. For many years, K2 has helped with driving benefits from workflow. The new thing is K2 SmartForms - a zero-code, browser-based forms technology that complements K2 blackpearl.

2011 116

Hyperfish – Introduction

Michael Sampson - Currents

Nintex, a workflow automation tool for SharePoint, relies on Active Directory for name lookup, manager lookup, and the lookup of other relationships between people in order to do its routing and escalations properly.

2017 116

#iPadOnly: A Review

Michael Sampson - Currents

Augusto and Michael talk through many issues related to using the iPad as their main device: - Why they made the transition (to rethink workflow, to simply their work practices, to increase focus on the right tasks). Over the weekend I read the Kindle edition of #iPadOnly.

2013 127

Share2011 - On the Exhibition Floor - with OBS

Michael Sampson - Currents

The use of a workflow out of Nintex Workflow 2010, to push a document up to a pre-specified Office 365 space.

2011 116

What are you doing with SharePoint? Financial Services

Michael Sampson - Currents

Here is the chart for Financial Services (24 responses): In comparison to the Overall results: For financial services, the two top uses of SharePoint are "Publishing Intranet content" and "Enabling workflow processes." I have been doing a survey on what organizations are doing with SharePoint.

Vizit 4.0 for SharePoint - with Integrated Conversations about Documents

Michael Sampson - Currents

Vizit Social eXchange integrates social conversations with SharePoint content, workflow, records management, and security. Vizit released Version 4.0 of its SharePoint add-on product.

Community network mapping: just get going!

Making CommunitySense

These include activities, workflows, business processes, initiatives, projects or whatever else you call the dynamics that make your community tick. Mapping a community network is an art as much as a science.

2018 219

Process Aligned Knowledge Management and Other Trends

Portals and KM

Here is an article in KM World, The knowledge movement: trends and opportunities, that begins with tag line, “The true success of KM is when it disappears, meaning that KM processes are embedded in workflow.”  Another trend is “Social media are playing an increasing role as knowledge narrative, and mobile cloud is a key trend in workflow infrastructure.” 

The Bottleneck Effect: Are You Getting In Your Own Way

Partnering Resources

If you work with a bottleneck, there are some helpful tips for interrupting the bottleneck effect and creating a more effective workflow. If you’re the black hole in your department, consider how to leverage your network to get out of your way and get more done. Managers are responsible for product delivery, project implementation, new ideas, and service improvement. But all too often, things don’t go as planned.

2014 142

My Top 5 iOS Apps of the Week – Week #5

Elsua

Well, that app is Workflow. As I keep relying more and more on working mobile either with my iPhone or iPad Pro, I have developed the habit of using Workflow every time I repeat an action or a process three times, at least.

2016 169

News Roundup – Microsoft SharePoint Conference 2014

Michael Sampson - Currents

Nintex customers are “ are embracing the Nintex mobile and cloud-based digital forms, together with the workflow systems, to drive efficiencies within operational processes and to enable a stronger management support framework. K2 Appit and SharePoint 2013 Support … K2 released K2 Appit for delivering no-code workflows in SharePoint 2013 and SharePoint Online. Nintex Workflow for Office 365 won three awards, and Nintex Forms for Office 365 won two awards.

2014 98

Parsons Brinkerhoff - Acrobat X for Document Collaboration

Michael Sampson - Currents

One of the major new features introduced in Acrobat X is the ability to record and export “Actions”, workflow steps in the production of a document. This feature is familiar to users of Adobe’s Creative Suite of products, and highly valued as a way to ensure repeatable workflow. When CAD documents are created at PB Australia-Pacific, the typical workflow sees them distributed via shared drives on the local network.

2011 89

Scrumban Book Published Extend Your Agile Teams

Evolving Web

48 Workflow. 54 Schedule is orthogonal to workflow. 54 Workflow examples. 56 Kanban workflow for product development 62 One Piece Flow meets the V Model 62 Flow requires a little bit of slack, but too much slack is waste. 65 A kanban token is a signal to pull value through the workflow. 69 Division of labor in Lean software development workflows. 128 Development workflows need buffers.

2008 100

News Updates (June 5, 2009)

Michael Sampson - Currents

Nintex Workflow. The latest edition of Understanding SharePoint is focused on explaining Nintex Workflow, a third-party workflow tool for SharePoint. Understanding SharePoint Journal has now released a new issue, focused on understanding Nintex Workflow 2007. Now, users can learn how to work with Nintex Workflow, including installation and configuration, authoring workflows, and managing workflow execution. IBM Touting Customer Wins.

2009 89

Polycom Integrations and Extensions for Lync 2013

Michael Sampson - Currents

With the combination of Lync and RealPresence solutions, employees can launch video collaboration sessions easily and intuitively from within familiar interfaces and normal workflows, from any work environment on- or off-premises.

2013 98

Forrester on Enterprise Content Management Suites, Q4 2011

Portals and KM

They note that each content type brings its own editing and workflow requirements, and usually their own regulatory and compliance issues, making managing content increasingly complex and expensive. The foundational ECM provides basic content management functionality including library services, basic workflow, search, and records management. Then there is whole issue of making content sharing and content workflow more social.

2011 100

Notes on “Wintec Case Study: Curiosity Conquers Control” (Kristi Bernards)

Michael Sampson - Currents

Put content, workflow forms, and various other business tools on the intranet. After lunch at the New Zealand SharePoint Conference , Kristi from Wintec is talking about the use of SharePoint at Wintec. Some notes: - Gave content creators full permission / controls over their sites.

2014 116

Thoughts on Social Collaboration - Rob Preston

Michael Sampson - Currents

part of the challenge in fostering collaboration is for organizations to acquire a better understanding of users' workflows and the outcomes they want to achieve and then "tease out" the appropriate technologies, rather than just thrust collaboration platforms upon them. ". The most challenging aspect of social networking for the enterprise is understanding the technology as it pertains to optimizing existing workflows.

2012 98

WebDAM and Box Collaborate to Streamline Digital Asset Management and File Sharing

Portals and KM

It gives them streamlined workflow and automates many steps. Now you can send files into Box for collaboration and into WebDAM for workflow tasks, such as approvals. WebDAM Solutions , the cloud-based digital asset management (DAM) provider, recently announced a technology collaboration with Box, the content-sharing platform , to provide streamlined digital asset management features to Box users.

Assets 100

What are you doing with SharePoint? High-Tech

Michael Sampson - Currents

The largest growth areas over the next 12 months in High-Tech's use of SharePoint are "Enabling workflow processes," and "Encouraging social collaboration.". I have been doing a survey on what organizations are doing with SharePoint.

Scrumban Classes Scheduled in Atlanta

Evolving Web

Scrumban extends the famliar agile methodologies in Scrum with the rigor and performance improvements of Lean design. The Scrumban hybrid, described in Corey Ladas' popular book , is taught in this two-day course. Make the most of your investment in Scrum by employing these techniques which have been proven to increase productivity, improve team communication, and provide managers and the team with meaningful metrics.

Using Collaboration Patterns for Contextualizing Roles in Community Systems Design

Making CommunitySense

These patterns contextualize the various types of roles by linking them to the (1) relevant usage context (2) communicative workflow stages and (3) functionality components across the tool system. On October 28, I presented my paper “Using Collaboration Patterns for Contextualizing Roles in Community Systems Design&# at the Community Informatics Research Network 2010 Conference (CIRN 2010) in Prato, Italy. Here are the abstract of and link to the paper , as well as the presentation.

Roles 100

The Further Integration of Cloud Services

Portals and KM

Their Force.com platform offers a means for workers with little coding experience to create applications and workflows that integrate with its core SaaS CRM offering. This is the start of other tech week on this blog.

2013 141

More on Enterprise Twittering & Dr. Vaine on Corporate Blogging

Green Chameleon

What existing workflow or tool will Twitter replace or enhance within your law firm? (or It does not have to be a tool replacement but the tool should address some workflow to add value, even if it is a transformative application. I recently discovered Mary Abraham’s blog, Above & Beyond KM , as we are going to be on a panel together. She is both a lawyer and a knowledge manager. Here is a great post on Twittering Inside the Firewall.

Summary Listing of my SXSW Interactive Notes

Portals and KM

SXSW Notes: Boost your Mobile Workflow with Adobe’s Newest Product. Here are all my session notes from SXSW Interactive. I was pleased to attend SXSW for the first time. Except for the long lines, it exceeded expectations fo both the tech part and the music part.

Share2011 - Keynote: Looking at the Business Solutions of SharePoint 2010 and SharePoint Online (Jerry Smith, Microsoft)

Michael Sampson - Currents

When the order is submitted, it kicks off an approval workflow in SharePoint. Visio can be connected to SharePoint Designer 2010 to create visual mappings of running workflows to display current activities. Jerry from Microsoft is at the Share conference for the second year.

2011 116

News from the SharePoint Conference 2012

Michael Sampson - Currents

Nintex released updates to Nintex Workflow and Nintex Forms to support SharePoint 2013. Both products include new mobility support (for Windows 8 and iOS), social capabilities (for connecting with and provisioning to social tools and services), and cloud compatibility (for running workflows in the cloud). Nintex announced that its workflow product now integrates with Yammer. Microsoft is hosting the SharePoint Conference 2012 this week in Las Vegas.

2012 98

What Does It Actually Mean to Offer a "Platform"? - Reconsidering the SharePoint Decision

Michael Sampson - Currents

Workflow functionality. Firms often need to buy Nintex Workflow or K2 to make workflow usable. Earlier in the week, I pointed to some Microsoft material from last year that talked about "the partner opportunity" with SharePoint.

2011 116

Seattle Lean Coffee Kicks Off!

Evolving Web

Do you get excited about limiting WIP , visualizing workflow , and self-organizing teams ? Would you like to meet others like yourself and learn even more about Lean? Then join us every Wednesday morning for an interdisciplinary look at all things Lean, Kanban, Six Sigma, TPS, or Personal Kanban even. With your hosts Jeremy Lightsmith and Jim Benson. You should come if you : have heard about Lean and want to know more.

Surface Pro 4 vs. iPad Pro – One Person’s Decision Experience

Michael Sampson - Currents

Chris was recently looking for a digital tablet to enable him to return to a paper-free workflow; like a few of us a decade or so ago, he used a Tablet PC with stylus. Chris comments on what happened on March 6: I’ve been looking to get back to taking my workflow completely digital.

2016 129

News Updates (January 26, 2010)

Michael Sampson - Currents

Collaboration: Workflow, not Tools. Jono talks through his thinking around focusing collaboration on the workflow, not the tooling. " The natural temptation was to say “let’s just set up a wiki and be done with it”, but instead we sat down and explored our workflow. TimeBridge Business Plus. TimeBridge added a new business plan to its meeting scheduling service.

2010 89

My App Gap Posts for September 2009

Portals and KM

RightNow Enhances Cloud Monitor and Graphical Workflow Design Capabilities. My App Gap Posts for September 2009. Here are my App Gap posts for September. In addition to the Fast Forward blog (see side bar for links), I am writing in another Corante blog, the App Gap, sponsored by QuickBase, The posts began toward the end of January 2008. In this case, I am primarily doing product commentaries with a few other things thrown in. Below are the ones for September.

2009 100

Enterprise 2.0 User Profile from Forrester

Portals and KM

tools, they remain on the periphery of an information worker’s workflow.” These results show that enterprise social media needs to be further integrated into the workflow to be relevant and effective. Forrester has released a useful report, The Enterprise 2.0 User Profile: 2011 , by TJ Keitt with Matthew Brown, Rob Koplowitz, and Heather Martyn. In their recent survey of 4,985 US information workers, they found that we’re still at a very stage in social software use in business.

2011 100

DocuTicker Offers Tips on Knowledge Management

Portals and KM

This paper describes how a structured approach for understanding the link between decision-making (how work is governed) and workflow (how work is organized) can help global businesses structure their organizations effectively for knowledge work. They propose a typology of organization models comprising two dimensions: the degree of workflow across locations and the structure of decision-making responsibilities.

"I Use SharePoint" - a New User Adoption Resource Site from Microsoft

Michael Sampson - Currents

In my book, User Adoption Strategies , I show a four stage approach to gaining adoption of new approaches and new ways of working. Stage 1 is "Winning Attention," with the intent being to show why a target group should be interested.

2011 116