Managing virtual teams

Joitske Hulsebosch

(cartoon via Marketing and strategy innovation blog ) Together with Sibrenne Wagenaar I wrote a Dutch article of 15,000 characters on virtual teamwork. During the literature review one of the best articles we found is the article called Managing Virtual teams by Lisa Kimball.

Always say yes to grad students: an interview about virtual teams

Endless Knots

Every so often in the past gazillion years, a graduate student comes along, one who's working on a master's or doctorate around virtual/remote/distribution organizations. This interview also reflects my biases about the current state-of-the-virtual-art. 

Do People in Virtual Teams Need Face Time?

Michael Sampson - Currents

”), one of the questions from a delegate in the discussion was about virtual teams, and whether face-to-face (in-person) time was necessary. One of the letters I did write though was called V is for Visiting Team Members , which is in the same concept stream as the question above.

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Another list for virtual teams

Endless Knots

Good post on virtual team communication here. Tags: 90% people, 10% technology Virtual Teams

Leading Virtual Teams - Harvard Business Pocket Mentor

Endless Knots

We served as mentors for Leading Virtual Teams , which meant writing the intro and reading carefully for content, adding bits of material here and there. Readable in an hour or so and excellent for stimulating conversation in a virtual team.

Leading Virtual Teams Continues To Be Challenging

Leading Virtually

Talk to those who coach leaders and they will tell you that leading virtual teams continues to be challenging. I had started this blog to share what research is telling us about leading virtual teams. even if we are not part of a pure virtual team.

Developing Real Skills for Virtual Teams

The Bumble Bee

The Kenan-Flagler Business School at the University of North Carolina recently published a useful white paper on the topical area of developing skills for virtual teams. What I found most interesting was the section on Virtual Team Challenges. Virtual TeamsIt is available online and in PDF.

Working in virtual teams

Joitske Hulsebosch

tools to support the work of international virtual teams for a thematic issue about globalization. Since there is not much room (15.000 characters) we have a relative narrow focus on small teams dealing with a clear, time-delinated project. They write about teams, networks and communities and hence have taken a much wider focus. and suggest that 'normal' teams could learn from it too. By the way, we know that virtual teams are real teams.

Economist webcast on virtual teams

Endless Knots

Remember the Economist Intelligence Unit's study where 1 in 3 virtual teams said they were poorly managed? Impressive to hear how far along Save the Children is (they have "knowledge sharing teams," for instance, around child nutrition; their finance people around the world are in a community of practice) and how at ease with the idea Rogers is. If you're agitated about virtual teams, this webcast will calm you right down.

Virtual Teams and Communities Training Manual

The Bumble Bee

As a festive treat I am making available, totally free to Bioteams readers, my Virtual Teams and Communities Training Manual (155 pages) which I have used on a number of occasions as a comprehensive full-day workshop on this very important topic. Evolution of an effective virtual team.

Simple distinction in virtual teams

Endless Knots

Tags: Telecommuting Virtual Teams

"Another day in a virtual team"

Endless Knots

Since you are an expert on virtual teams, I would love for you to see a video I created about a practical virtual team in action. And those involved do seem to understand the basics of virtual teaming. Collaboration Virtual Teams Web 2.0

Who You Calling Virtual? Leading a Virtual Team

Partnering Resources

It’s not about the virtual, it’s about the team. Let’s get one thing out of the way: there’s no such thing as a virtual team. They’re only called virtual teams because members are distributed across organization boundaries, time zones, and countries.

Virtual Teams spreading but not tipping yet - new research

The Bumble Bee

The latest report (September 2011) on Virtual Teams, Virtual Work Environments in the Post-Recession Era , from Brandman University , includes very interesting results of a survey commissioned from Forrester in 2010 on Virtual Teams. Virtual Teams

Iceland causes virtual teams to finally erupt

Endless Knots

Clever walk around his team looking at what the shutdown in air travel has meant to them. How many more volcanoes will it take before virtual teams gain some respect? Tags: 90% people, 10% technology Collaboration Virtual Teams Weather From Reuters/Ingolfur Juliusson, plasmastic Quite a good post (" Eruptions ") from Hugh Tonks at

Thank you, VIRTUAL TEAMS readers

Endless Knots

Sixteen years ago, we went to lunch with our then-editor Jim Childs at John Wiley & Sons (Jim's now a publisher at Time Inc). It was time for our next book; we threw out the idea for a book about

Virtual Team Intelligence - webcast now posted

Endless Knots

Thanks, Tom Heck, president and founder of the International Association of Team Facilitators , for inviting me to participate in your virtual team series and for posting this interview , with the vaunted title, " 90% People, 10% Technology - Virtual Team Intelligence." Tags: 90% people, 10% technology Collaboration Telecommuting Virtual Teams

A South African on virtual teams

Endless Knots

I have no idea who's writing this new blog, IT Trends in the Development and Management of Virtual Teams , as the Blogger profile is not tremendously informative, but these first few posts, one of which arrived via an alert, are unusually thoughtful. Tags: Virtual Teams

List #358 of virtual team success factors

Endless Knots

This one , from Carl Eidson at Wilson Learning, rests on research published in Sloan Management Review this year that reinforces our findings in our 2004 Harvard Business Review article : virtual teams can outperform their face-to-face counterparts.if Keep all team members in close communication. Clarify the team’s purpose and goals. What's to argue with, whether face-to-face or virtual? How the team has access to its clarity is the key here.

6 countries, 24 hours and a virtual team stat

Endless Knots

Well done, Colin, especially when you have the good fortune to be "assembling" those teams while looking out on this. Tags: Travel Virtual Teams Weather I had occasion to chat with Colin Rainier earlier this week. (No,

Benefit of Virtual Teams - the BP Experience (from mid-1990s)

Michael Sampson - Currents

In Knowing the Drill: Virtual Teamwork at BP , Don Cohen looks at the benefits that accrued to BP from virtual teaming approaches and technology in the 1990s. Deliberate coaching was used to get the benefits of virtual teaming. The team spent 50% of their project budget on coaching. - The members of what was called the Virtual Petrotechnical Team were given VT equipment and essentially left alone to find uses for it.

HBS Working Knowledge: Virtual Teams

Collaborative Thinking

Virtual Team Learning: Reflecting and Acting, Alone or With Others. This paper examines virtual team learning in new product development situations. We present data from an exploratory study of learning processes in globally dispersed new product development teams. We find that effective virtual teams, like co-located teams, engage in both reflective and action-oriented learning behaviors.

The Art of Collaborating Effectively in Virtual Teams


So I thought I would go ahead and spend some time today covering those same 5 reasons she talked about extensively and build further up on some additional tips distributed teams could apply to help avoid those specific issues.

Pathways into working in virtual teams

Joitske Hulsebosch

I'm not sure if I linked already to the article that I wrote with Sibrenne about tools for virtual teams - (because it is in Dutch I may not have linked it on this blog but here it is for any interested Dutch speaking persons). Tags: technology introduction virtual teams I'm working with Mark Turpin and Sibrenne Wagenaar on a study into impact evaluation of knowledge management interventions for the IKM emergent research programme.

Virtual Team Intelligence - I'll try my best at this webcast

Endless Knots

If not, please join me for " 90% People, 10% Technology - Virtual Team Intelligence ," a webcast sponsored by International Association of Team Facilitators. Tom Heck , president and founder of IATF, is producing " Virtual Team Leader Virtual Conference ," a four-session audio webcast using a new conference call facility that I've never tried before - always fun to test-drive this stuff. Busy at 3 PM ET (GMT-5) on Wed, December 9?

This just in on the virtual teams "study"

Endless Knots

I've updated my post to reflect them (see the end of the post), beginning with these words, and inviting the authors to respond directly: This just in on July 19, 2009 : The person with whom I'm corresponding at Vital Smarts tells me that they employed "pathing," meaning that if someone indicated that they didn't participate in virtual teams in question 1. Tags: Virtual Teams

Interactions 2012 - Effective Virtual Teams - Martin White #iic12 @intranetfocus #virtualteams

Michael Sampson - Currents

Martin White from Intranet Focus is talking about being effective with virtual teams. Key points: - Martin has been running virtual teams since 1977. Many organizations have virtual teams, but few provide training for being on a virtual team. - The Challenger disaster - basically a virtual team that went very wrong. Need training in how to run virtual meetings. There's a lot of research been done on virtual teams. -

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Metrics and Assessment Tools for Effective Virtual Teams

Michael Sampson - Currents

Ajay just asked this question: " Are there any metrics or Assessment tools to measure the effectiveness of a Virtual or Distributed Team? Tags: Virtual Teams I want to be able to implement some of these recommendations that I have been reading, but would like a way to measure pre and post implementation to understand how much of a difference these really make. ". What metrics or assessment tools do you use for this?

Leveraging Virtual Teams & Social Tools: Boston KM Forum - March 31

Endless Knots

Long title for what promises to be a good day with the Boston KM Forum on March 31: " Leveraging Virtual Teams & Social Tools for Business Advantage: Blogs, Wikis, Twitter, et al."   And books and articles on virtual teaming abound. In this symposium, we will explore virtual teams and social tools—and their value in leveraging knowledge. 

More on the purported "study" of virtual teams

Endless Knots

As per my post yesterday , I've pursued a bit more about the "research" from VitalSmarts , a company I'm not familiar with, which claims "that 13 out of 14 common workplace relationship problems occur far more frequently within 'virtual teams' (teams with members scattered across various geographies) than within teams located in the same building." Tags: Virtual Teams

TAE Radio: What Are “Virtual Teams” and How Do They Work?

Endless Knots

Tags: Email Leadership Radio Telecommuting Virtual Teams

Does Online Identity Matter In Virtual Teams?

Leading Virtually

Our paper was an extension of the research we have been doing on leadership in virtual worlds that I wrote about previously. This paper focused on how one’s online identity may affect virtual team member perceptions and how virtual teams work together. Specifically, we looked at how one’s online identity affects perceptions of anonymity within the team and how that sense of anonymity affects group cohesion and satisfaction.

Technology: trust in virtual teams

Joitske Hulsebosch

John Gundry wrote a paper on trust in virtual teams trying to 'unpeel the onion about trust'. A team member is trustworthy if he/she: - Acts in our and the team's best interest - Is trustful - Keeps his/her promises or tells us when they can't keep them - Respects the citation and/or protection of information we send them - Shares mutually -valuable information with us Thinking outloud: in communities of practice and web2.0

Role-Playing for Virtual Team Training

Leading Virtually

The article set my thoughts in motion about the Leading Virtually blog and my own thinking regarding training, leadership development, and learning in virtual environments in general. We at Leading Virtually obviously believe that virtual teams can be trained and highly functioning using communication media. Not only can virtual teams be trained online, but training is often critical for virtual team success.

How Important Is It To Manage Temporal Diversity in Virtual Teams?

Leading Virtually

What I saw in action were two individuals, one who emphasized speed and the other who emphasized quality, somehow balancing their differences in a way that helped them perform effectively as a team. Or does it create conflict among workers and hinder team performance?

Supportive and Critical Communication in Virtual Teams

Leading Virtually

Effective communication in electronic environments can be vexing to virtual teams. We have mentioned issues around communication in past posts, such as Betsy’s discussion of the importance of a cooperative mindset and cohesion , Surinder’s post on building social relationships , or my post about the possible value of avatars in virtual world communication.

Virtual teams poorly managed, say 1 in 3 execs in Economist study

Endless Knots

Looks like some quite solid research from the Economist Intelligence Unit, " Managing virtual teams: Taking a more strategic approach." " In the study, conducted in Fall 2009, a third of those executives surveyed said that their virtual teams were not well managed, yet most endorsed using them nonetheless. The major findings (go to link to download the study): Executives are generally positive about working in virtual teams.

Can Virtual Teams Afford the Hardware for Their Software?

Leading Virtually

Although the article is directed at individual consumers performing “typical&# tasks, businesses and those working on virtual teams might want to pay special attention to the coming upgrades and their implications. What does this mean for virtual teams? One example is users of virtual worlds, which also often require a large amount of CPU usage, good graphics chips, and a lot of RAM to work effectively.

The Superintelligent Organization: create total competitive advantage?

The Bumble Bee

Bostrom meticulously reviews the five most likely paths to "superintelligence" which he defines "as any intellect that greatly exceeds the cognitive performance of (individual) humans in virtually all domains of interest." Virtual Teams

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HBR's 10 Must Reads on Teams: We're There!

Endless Knots

How great to discover while looking for something else we'd written that "Can Absence Make a Team Grow Stronger?", Books Collaboration Teams Virtual Teamsthe HBR article that we wrote with Ann Majchrzak and Arvind Molhatra, has been chosen as one of HBR's 10 Must.

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