Easy First Steps – a User Adoption Strategy (and what IBM is doing in IBM Connections with Touchpoint)

Michael Sampson - Currents

Contribute a Web page to the shared bookmarking portion of IBM Connections, and add descriptive tags so others can find the page easily. In my User Adoption Strategies book I write about many strategies that can be used to encourage user adoption of new collaborative tools and approaches. One of those strategies is called “Easy First Steps,” a Stage 3 (Enlivening Applicability) strategy.

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Moving from delicious to evernote

Learning Alliances

Delicious (in its various versions) was my preferred tool for storing, retrieving, and sharing bookmarks. Far better than bookmarking things in a browser. I thought I’d share the details of how I ended up doing it.

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Trending Sources

10 Tips for Using Social Bookmarking Sites Effectively

Online Social Networking

To what extent do you benefit from social bookmarking sites in your social media projects? I myself only dabbled in social bookmarking until recently. I submitted my own articles exclusively to a variety of social bookmarking sites and gained very little benefit from my efforts.

2010 12

Twitter Strategy Battle: Russia vs. China

Online Community Report

Share/Bookmark. President Medvedev Visits Twitter Question: What do Russia and China’s Twitter strategies have in common? Answer: Nothing. Russia and China have taken diametrically opposed approaches to Twitter (and social media more generally). They provide a wonderful set of case studies to watch this year. Probably no government has embraced Twitter with more finesse than Russia (and that includes the US).

Announcing Community Manager Appreciation Day

Online Community Report

Share/Bookmark. Last Friday, Jeremiah Owyang had a simple question: Is there a national day recognizing the work of Community Managers? The question spawned a conversation, which spawned a proposal for the day of recognition: That days is today. Happy Community Manager Appreciation Day! Every fourth Monday in January will be Community Manager Appreciation Day. Community Managers have a challenging and exciting role.

Social Media and Government: Five Good Ideas for Effectiveness

Online Community Report

Share/Bookmark. Cross-posted from the Good Ideas Blog : We are in an era of “Government 2.0″ ″ enthusiasm. The Obama Administration, as well as state and local governments, are working hard to move information and services online.

Online Community Platform and Services Satisfaction Study – Open For Participation

Online Community Report

Share/Bookmark. The next Online Community Research Network project is open for participation. In January, OCRN members discussed and prioritized a long list of topics, with a high priority being a repeat of last year’s useful platform satisfaction study. If you are involved in strategy or management of your organization’s online community strategy or management, I would encourage you to participate in a short survey here: [link].

Online Community Manager: ACTion Alexandria

Online Community Report

Share/Bookmark. ACTion Alexandria, a technology-enabled initiative for citizen engagement, is looking for a dynamic individual to facilitate online organizing and citizen-inspired problem solving in the City of Alexandria. ACTion Alexandria is one of 24 innovative initiatives awarded a prestigious and nationally sought after Knight Foundation Grant.

Nielsen 2010 Report on Ten Best Intranets: Becoming More Social and Mobile

Portals and KM

Users on winning sites could create profiles, share content and even share bookmarks to their favorite sites.”   There were many opportunities for employee-generated content and many examples of increased transparency. The 2010 version of the well-respected annual report on intranets by Jakob Nielsen. was recently released and I was pleased to receive a review copy.

IBM Lotus Connections, in plain English " Connected

John Tropea - Delicious Collaboration

Connect-n-Collaborate First, I’m not collaborating with you when I look up your past projects or shared bookmarks, or read your blog or your community forum posts. This search finds the following: Content – blog entries, community posts, bookmarks, activity entries, and profiles.

Email Newsletters and Marketing Survey Open for your Participation

Online Community Report

Share/Bookmark. As part of our ongoing research around social marketing best practices, metrics and ROI, we’ve launched our latest study on Email Newsletters and Marketing. If you’re involved with the production and management of your organizations’ email newsletter and / or marketing campaigns, please take a few minutes to participate in the study: [link].

Social Media Strategy and Monitoring: Research Project Open for Participation

Online Community Report

Share/Bookmark. The next Online Community Research Network project is open for participation. As part of our ongoing research around online community and social media strategy, metrics and ROI, we’ve launched our latest study on Social Media Strategy and Monitoring. The intention of the study is to explore how organizations are managing their social media strategies what tools they are using to monitor their social media presence.

Update! Online Community Unconference

Online Community Report

Share/Bookmark. We’re approaching the June 9 Online Community Unconference in Mountain View, CA. Here’s a quick update on what will be a terrific event for online community professionals: Attendees: We have a lot of knowledgeable folks from industry (Google, eBay, Walmart, HP, LinkedIn, Nokia, O’Reilly, Intel, Microsoft, Flickr) as well as from many smaller firms.

Developing a Social Strategy: Research Project Open for Participation

Online Community Report

Share/Bookmark. The next Online Community Research Network project is open for participation. In January, OCRN members discussed and prioritized a long list of topics, and the issue that made top of the list was “Developing Social a Strategy&#. The OCRN chose to study how social media strategy is developed, communicated and implemented because, frankly, so many organizations are actively struggling with the topic.

Online Community and Social Media Jobs

Online Community Report

Share/Bookmark. Happy New Year OC Report readers and job seekers. We have 12 online community / social media jobs listed below from various companies in the US and abroad. All of these jobs are also posted on the Forum One Networks website and featured in this month’s OC Report newsletter. In addition to all of the job listings below, we wanted to highlight a new position that we are looking to fill here at Forum One.

Anecdote - Whitepapers - Building a collaborative workplace

John Tropea - Delicious Collaboration

China’s initial reluctance to share information is considered a significant factor in the rapid spread of the disease and the initial failure to control its spread. The network was connected by a shared website, email and daily teleconferences to identify the SARS coronavirus. Research was shared in near real-time. In community collaboration , there is a shared domain or area of interest, but the goal is more often focused on learning rather than on task.

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Five Tips to Support Multiple Organization Collaboration Online

Online Community Report

They require planning, effort and resources, but allow coordination and shared resources needed to address the most difficult societal challenges. Share/Bookmark. Organizations tackling difficult challenges (like Forum One’s many clients) frequently realize that the challenges are too big for any one organization to solve. Allies are required. But what is the best way to get separate organizations to collaborate online?

Online Community Unconference East – Wiki, Tweets, and Snow, Oh My!

Online Community Report

Share/Bookmark. The Online Community Unconference East is in full swing today. We’re very happy that most of the attendees were able to make it despite the snowy conditions. For those of you that were planning to attend, but couldn’t make it due to the weather, we’ve made the Wiki public and we’re updating the notes as they come in from each session.

Online Community Unconference East – Early Bird Pricing Ends on January 11th

Online Community Report

Share/Bookmark. Our annual Online Community Unconference East is just over a month away. The event takes place on February 10th at the Digital Sandbox in New York City. The Online Community Unconference East is sponsored by Answers.com. We expect to have 250 + people in attendance this year, making this the our largest east coast unconference yet. There will be 40-50 collaborative sessions on topics generated by the attendees.

What to expect at the Online Community Unconference East

Online Community Report

Share/Bookmark. The Online Community Unconference East will be held February 10th in New York City. To learn more about the event, or to register, go here: [link]. So, how does this Unconference thing work?

Why You Should Sponsor the Online Community Unconference

Online Community Report

Share/Bookmark. Here goes – our annual pitch to sponsors for the Online Community Unconference. It’s a huge event and great exposure, so we’re happy telling you why you should sponsor the event! Forum One’s annual Online Community Unconference takes place on June 9th, 2010 in Mountain View, CA. The Unconference is an open space gathering of online community and social media professionals from the commercial and non profit sectors.

Unconference East: Moving Forward, Together

Online Community Report

Beyond “Listening&# – Comprehensive Community & Social Media monitoring and engagement Community and Social Media reporting and insights Case Studies for the class of 2009: Successful community engagements and social media campaigns from 2009 (bring yours to share) Validation: Do verified accounts make a difference in communities for better engagement? Share/Bookmark. We are less than 48 hours from the Online Community Unconference East (yeah!).

Online Community Unconference: June 9th in Mountain View, CA

Online Community Report

Share/Bookmark. The Online Community Unconference is scheduled for June 9th in Mountain View, CA.

Collaboration Approaches for Addressing Social Issues: Interview With David Witzel

Online Community Report

Here are five: 1) Develop a Shared Infrastructure for Local Budget Decisions. Share/Bookmark. Cross-posted from the Good Ideas Blog : David Witzel has spent a lot of time thinking about online collaborative approaches to solving social issues.

Social Marketing Compensation Research

Online Community Report

Share/Bookmark. The Social Marketing Compensation Study was initiated in December of 2009 as a joint research project between the Online Community Research Network and WOMMA.

Drupal Commons: Interview with Jason Batson of Acquia

Online Community Report

Share/Bookmark. With the impressive rise of Drupal over the past several years, a number of consulting and integration firms have emerged with specific expertise in Drupal. The best known of these is Acquia, the “commercial arm&# of Drupal, providing products, services, and technical support. Recently Acquia began distributing a community platform called “Commons&#.

Killing Email: How and Why I Ditched My Inbox by Zen Habits

Elsua

That well crafted piece covers eventually the various steps he is attempting to go by in order to, slowly, but steadily, move away from email as his primary means of communicating, collaborating and sharing knowledge.

Breakfast with Alistair Rennie in Sydney - Some Notes

Michael Sampson - Currents

Individual sharing through blogs, bookmarks, and other tools. They used Lotus Connections to improve knowledge sharing and collaboration, and enabled better team formation for customers. Recommendations on people can be based on shared bookmarks, activities, etc. I'm in Sydney this week, and it just so happened that IBM Lotus is running a breakfast session wih Alistair Rennie on IBM's Advanced Collaboration work.

How To Develop a Business-Aligned Social Media & Social Networking Strategy

John Tropea - Delicious Social Network KM

Social Media are collections of data and information that are developed collaboratively and/or shared interactively among individuals and groups. Examples of social media are blogs, wikis, shared bookmarks, and group rating systems. Store and share documents and multimedia.

SxSWi 2010: The Good Stuff (so far)

Online Community Report

As with any whirlwind experience, I will be processing the event for weeks to come, but I wanted to share some of the sessions that have been particularly thought-provoking or insightful. Share/Bookmark. I’m in Austin for SxSWi (South by Southwest interactive) with several colleagues from Forum One and several thousand colleagues from around the world working in the digital and interactive fields.

Social Media Week February 1 through 5, 2010

Online Community Report

Share/Bookmark. February 1st through 5th is Social Media Week. Social Media Week features a week of social media events, including, conferences, discussions, and meet-ups that take place simultaneously in multiple cities around the world. The aim of each event is to advance the use and understanding of social media in the corporate, public and non-profit sectors. Check out the event schedule to see a listing of all of the social media events in San Francisco this week.

Why You Should Sponsor the Online Community Unconference East

Online Community Report

Share/Bookmark. I’ll start with a caveat: this is a flat out, unapologetic (but hopefully entertaining) pitch. That’s me in the photo below, the unapologetic pitcher. As you know, Forum One is hosting the Online Community Unconference East in New York City on February 10th. The Unconference is an open space gathering of online community and social media professionals from the commercial and non profit sectors.

Social Marketing Compensation Research | Online Community Report

Online Community Strategy

Share/Bookmark. Social Marketing Compensation Research. Posted on09 March 2010. The Social Marketing Compensation Study was initiated in December of 2009 as a joint research project between the Online Community Research Network and WOMMA.

Ideas Sites: Interview with Rob Hoehn of IdeaScale

Online Community Report

Share/Bookmark. Organizations from Starbucks to the White House have used “ideas sites&# to capture, tag, rank and broadcast ideas from constituents.

Social Media for the Common Good: Interview with Ron Casalotti

Online Community Report

We asked Ron to share some of his accumulated wisdom in the form of five good ideas for using social media for the common good. Share/Bookmark. Cross-posted from the Good Ideas Blog. Ron Casalotti lives and breathes social media.

Online Community Expert Interview: Jordan Williams, REI

Online Community Report

The nature of how we want to connect and share with our fans/followers, and they with one another, largely means being more interactive and multimedia that say Twitter might allow. Share/Bookmark.

Online Community Unconference East 2010 – A Report Back

Online Community Report

Share/Bookmark. Forum One hosted the Online Community Unconference East last Wednesday, February 10th in NYC at the Digital Sandbox. Most of the attendees were able to make it despite the snowy conditions. Moving Forward, Together.

Participating in the Social Media Ecosystem

Online Community Report

Share/Bookmark. Last month, the Online Community Research Network conducted our second study that examines how community and social media professionals engage in the social media ecosystem, Participating in the Social Media Ecosystem.

3 Sacred Cows About Online Community That Need to Be Challenged

Online Community Report

Share/Bookmark. 3 Online Community Misconceptions and how to stop them. You don’t own community, the community owns the community. Original intention: To stop (mostly brand) community hosts from being overly-controlling of the community. Why it is bad: No ownership = no responsibility, and no long term stewardship. Start by listening. Original intent: Listening was an easy (and fairly passive) way to get familiar with the social web.

Sustainable Community Building [for Humans]

Online Community Report

Interact, use tools, and create and share content the way you want your community members to do so. Seeing you leave a comment, or share a resource, will model the desired behavior so others can see what to do (especially if they are new to social media or new to your community) and how to do it (especially if they are new to your tool or platform). Share your toolbox. Share/Bookmark. Guest post by Amy Sample Ward. I love my community.