SAP and MindTouch Work Together to Enhance Customer Experience

Portals and KM

Now we have these capabilities thanks to partnerships like the one with MindTouch and SAP This week I will be looking again at new technolgies. 

SAP 158

Business Engagement and Adoption Problems in SAP Land

Michael Sampson - Currents

Les writes about how not to roll out a new system or process : Last week it was reported that Avon … had abandoned a $125 million SAP system. So does this mean that installing large-scale systems and processes, whether from SAP, IBM, Oracle or any other provider, is a bad thing, a waste of everyone’s time? 2012) , albeit with a focus on collaboration systems, but many would be equally applicable to SAP and other ERP systems. Over on Inc.,

SAP 141

Benefits from Using iPads at SAP #ipad #mobility

Michael Sampson - Currents

The CIO of SAP talks about the benefits of deploying iPads to 14,000 of its employees : " The SAP iPad enterprise deployment is one of the biggest in the world, with more than 14,000 employees using Apple's tablet. For SAP, iPad use has made employees more productive, and the software giant has been able to collect more accurate data from sales reps in the field and other mobile workers, CIO Oliver Bussmann said.

SAP 140

SAP Big Data Startup of the Year” Award to TWeather

Portals and KM

This time Tweathe r received “SAP Big Data Startup of the Year” awar d.  As SAP wrote, “SAP’s participation at TechCrunch Disrupt 2012 further extends its goal of working with the most innovative and disruptive companies in Silicon Valley.

SAP 158

Storytelling as our living sap

Platform Neutral

We had a great knowledge cafe last Thursday about storytelling.

SAP 127

NetBase Partners with SAP Expanding Social Media Analysis Across the Enterprise

Portals and KM

This is exactly what NetBase is doing through its reseller relationship and collaboration with SAP.  Lisa Joy mentioned that they now have a global partnership with SAP.  Here is a useful idea for taking advantage of the transparency within social media.

SAP 198

My Fear for SAP #StreamWork: Too Special Purpose #12sprints

Michael Sampson - Currents

SAP recently shifted 12sprints (which I reviewed in February ), its collaborative decision-making service, out of beta and into production. It has a new name: SAP StreamWork. From the features page : " SAP STREAMWORK IS RESULTS-DRIVEN.

SAP 159

SAP StreamWork for Direct Relief International: To Focus and Accelerate Projects

Michael Sampson - Currents

SAP StreamWork published a case study on how Direct Relief International is using SAP StreamWork for collaborative decision-making : " Humanitarian aid organization Direct Relief International has been bringing critically needed medicines and supplies to people affected by poverty, disaster or civil unrest for more than 60 years. In 2010, the organization selected SAP software to help it get personnel and supplies to the right places and people as efficiently as possible.

Open Text Adds Social Media, More Web 2.0 Features, and SAP Integration

Portals and KM

organizations to intelligently manage and deliver a broad set of corporate information to users over the Web, and features extensive usability upgrades, a new technology foundation, and deeper and more comprehensive integration with the Open Text ECM Suite and the SAP NetWeaver¿ Portal component.? Not only are they brining in social media components, but they are also offering tighter integration with legacy applications such as SAP.

SAP 126

Join me at SAP in Palo Alto for a talk on Social Media and Influencers

Ant's Eyeview Blog

I’m spending the day with SAP on the 26th. One of cool things they do are the SAP Salon events which are open to the public talks. tags: SAP , events , Socialmedia , influencers I have the pleasure of presenting next week…get the details and register here: [link]. Here’s an abstract of the session: Social Media and Online Communities: If you could only leverage what your customers know. We’ve been inundated with a wave of new buzz words…Web 2.0,

SAP 45

Hello from SAP's unplanned, but cool, community conference " Scobleizer - Tech Geek Blogger

Delicious/choconancy/community

Notes about SAPs customer and developer cmomunities.

2006 28

Traditional Mobile Workplace vs. Phone and iPad

Michael Sampson - Currents

Carsten from SAP Hybris compares his work style and everyday device carry with a traditional mobile workplace.

2017 127

An Update on the Online Community Unconference 2013 #OCU2013

Online Community Strategy

I wanted to provide a quick update regarding the Online Community Unconference that we are putting together in Mountain View on May 21.

2013 90

Social Network Analysis in the public sector

Collaborative Thinking

SAP Innovation: Social Networking at the Service of the French Public Sector | SAP Web 2.0. Alexis Naibo of the SAP BusinessObjects Innovation Center gave a demonstration of the SNA technology, explaining how it can import data from a wide variety of sources including internal business applications, corporate databases, and external interfaces. Alexis explained that the prototype has been implemented as a beta project within SAP and has proved very popular with employees.

Share2011 - Keynote: Looking at the Business Solutions of SharePoint 2010 and SharePoint Online (Jerry Smith, Microsoft)

Michael Sampson - Currents

business intelligence, SAP with Duet Enterprise to link SharePoint and SAP. -. Jerry showed an ordering process used at Microsoft, that combines SAP and SharePoint. When searching for a new vendor, the vendor data is stored out in SAP.

2011 142

What did Da Vinci know about Knowledge Management?

Chris Collison

Curious then that one of his quotations (one of the few which I disagree with) states “As every divided kingdom falls, so every mind divided between many studies confounds and saps itself.“.

2013 92

‘Communities’ and ‘Networks’: A Conceptual and Linguistic 2.0 Mess | Sonnez en cas d'absence

Delicious/choconancy/community

Think of the SAP community, with 1.5M

2010 51

Bad Timing - Oracle to Acquire Taleo (and the latter will lose focus?)

Michael Sampson - Currents

With SAP's acquisition of SuccessFactors, Taleo used a late January 2012 edition of BusinessWeek to call attention to its continued focus on customers, rather than its own pending M&A (see ad above - click for a larger image as required). The move comes as SAP awaits permission from a U.S.

2012 148

12sprints for Collaborative Decision Making: Lots of Promise

Michael Sampson - Currents

SAP released the public beta of 12sprints yesterday : " SAP AG has made its 12sprints collaborative decision-making project available via public beta and has formed a strategic research partnership with The 2.0 Note in the screenshot below that "SAP" is the publisher.

2010 166

My App Gap Posts for September 2012

Portals and KM

SAP “Big Data Startup of the Year Award” Goes to TWeather The AppGap posts began toward the end of January 2008.    Here, I am primarily doing product commentaries with a few other things thrown in. Below are the ones for September. There will be more in October. UserVoice Supports Customer Engagement through Online Feedback and Support. Awareness Releases Social Marketing Automation. Tweather Monitors Twitter Real-Time Through Darwin Ecosystem’s Technology.

2012 116

My App Gap Posts for February 2012

Portals and KM

NetBase Partners with SAP to Bring Social Media Analysis Across the Enterprise. The AppGap posts began toward the end of January 2008.    Here, I am primarily doing product commentaries with a few other things thrown in. Below are the ones for February. There will be more in March. Are Mobile Users Supported on the Enterprise Level? Awareness Provides Social Media Command Center. harmon.ie Brings Social Email to Lotus Notes. IBM Connections Conversations 1: Review of 3.0.

2012 122

Share2011 - On the Exhibition Floor with BA Insight

Michael Sampson - Currents

BA Insight is showing enterprise search for SharePoint, and visual enhancements - such as document preview, federated search, graphic refiners, and content integration from over 30 systems (Lotus Notes, Worksite, Zantaz, SAP, and Salesforce, among others).

2011 136

IBM Connections Conversations - 2: Overview of Next Release

Portals and KM

For example, an approval request from an SAP application can be placed into the activity stream and acted upon without leaving the activity stream. You can have both manual updates like Twitter or auto-generated updates such as the SAP example.

2012 201

The Role of Brands in Online Communities

Online Community Strategy

Examples include Autodesk’s AREA , SAP’s Community Network , Dell’s TechCenter and Lego’s CUUSO . T here seems to be a wave of bad advice and misguided thinking regarding where and how brands should engage with their communities.

Roles 86

News Updates -- Lotusphere 2009 Special (January 20, 2009)

Michael Sampson - Currents

IBM and SAP Announce Alloy. IBM and SAP announced the forthcoming release of Alloy, an integration tool for Notes and SAP Business Suite. Alloy connects IBM Lotus Notes software with SAP Business Suite to get people to the core of their business. Alloy is a new style of software application that presents information and data from SAP applications in the context of what millions of business users are familiar with -- the Lotus Notes collaboration software desktop.

2009 89

Appreciative Inquiry and Knowledge Management? No problem.

Chris Collison

The video below sums it up nicely when he describes the conventional approach to improvement as viewing the organisation a “problem to be solved” –and how over time, a problem-resolution mindset can sap energy, goodwill and enthusiasm from the workforce.

2014 52

Four Examples of Wikis Working within the Enterprise

Portals and KM

A recent Computerworld article, Wikis that work: Four IT departments get it right , provides early adopters success stories at Enel, ShoreBank, NYK, and SAP. The first two used Traction Team Page , NYK used Atlassian's Confluence and the SAP example did not mention a vendor. SAP's Software Developer Network (SDN) wiki is a reference and collaboration tool for more than 1 million independent SAP software developers.

Wiki 100

Newsgator Integrates Social Software into Core Work Process

Portals and KM

So they are now connected with such systems as: CRM, ERP, and HR through such products as SAP, Oracle, Salesforce, and MS Dynamics.  Daniel mentioned that transactions systems such as SAP work fine as long as the answer to a process action is: yes or no.

Thoughts on Conversation: Enterprise 2.0 Workshop at Somesso 09

Evolving Web

I was blessed to have people like Marilyn Pratt (SAP’s community evangelist), Anu Elmer (Swiss Re’s internal community manager) and David Terrar (CEO of Wordframe) in the group. Business management software provider SAP refers to these individuals as "ambassadors."

Rawn Shah’s Social Networking for Business: A Review

Portals and KM

SAP Developer Network), and mass collaboration (e.g., See F our Examples of Wikis Working within the Enterprise for more on the SAP example and similar efforts. I did some catching up on my reading over the last holidays.

2011 195

Darwin Ecosystem Rolls Out New Awareness Product, TweetZUP

Portals and KM

It received “SAP Big Data Startup of the Year” awar d at the TechCrunch Disrupt even t, held Sept. I continue to be connected with Darwineco Systems and have been pleased with their progress. Last Fall they launched a new product under the name Tweather.

2013 158

Why Stephen Fry gets it wrong on grammar

Ken Carroll

Which makes it inevitable that these abstract nouns sap the energy of your piece. If you’re interested in writing, this Stephen Fry video is worth 6 minutes of your time. . First of all, there’s the amazing musicality of the audio.

2013 224

Share2011 - On the Exhibition Floor with Open Text

Michael Sampson - Currents

OpenText's biggest partners are Microsoft and SAP. OpenText is exhibiting at Share 2011. Key things: - talking about SharePoint site provisioning and archiving - see the product OpenText Application Governance & Archiving for Microsoft SharePoint.

2011 142

CIO Dilemma - Social Software vs ERP

Governance in a Networked World

Whether we like it or not, names like Oracle, SAP, IBM, Microsoft legiitimise the enterprise purchase of E2.0 This is part of a post I made to a recent discussion on Communities vs Social Processes.

CIO 151

My experiences of the E-Learning 3.0 MOOC to date

Jenny Connected

As such, the emphasis on the award of badges last week sapped my energy a bit, even though I could see that it fits in a course about the distributed web. First a bit of background. The task for this week in the E-Learning 3.0 MOOC is related to the topic of Community in the distributed web. This is the task as created by Stephen Downes: As a community, create an assignment the completion of which denotes being a member of the community.

2018 127

My App Gap Posts for September 2009

Portals and KM

Features, and SAP Integration. My App Gap Posts for September 2009. Here are my App Gap posts for September. In addition to the Fast Forward blog (see side bar for links), I am writing in another Corante blog, the App Gap, sponsored by QuickBase, The posts began toward the end of January 2008. In this case, I am primarily doing product commentaries with a few other things thrown in. Below are the ones for September. There will be more in October.

2009 116

Interactions 2012 - Intranets that Delight and Amaze - James Robertson #iic12 @s2d_james

Michael Sampson - Currents

CRS Australia integrated outstanding tasks from SAP to the intranet. James Robertson from Step Two Designs is presenting the opening keynote at Interactions 2012 in London, on intranets that delight and amaze. Key points: - Intranets are changing. But what are we working towards? We need to aim for something more than meeting a minimum standard - eg., search works. Four principles of delight: - (1) generate an emotional response - ideally positive ones. Intranets can't afford to be ugly.

2012 117

Ovum on Gamification

Michael Sampson - Currents

In its report, Ovum indicates a good example of gamification in the SAP Community Network (SCN). Ovum has released a new report on the potential of gamification, highlighting how it can be effectively applied.

2013 125

CRM Meets Twitter: Will Vendors And Organizations Take The Time To Get It Right?

Collaborative Thinking

SAP demos new Twitter integration By Barney Beal, News Director 18 Jan 2010 | SearchCRM.com. About a decade ago, the industry witnessed the rise of what some called "e-CRM" where CRM suites were extended to include interaction via the Internet.

Social Analytics: Another Front For Business Intelligence

Collaborative Thinking

I would expect other players to consider similar moves - although they may partner with vendors like SAP who provide social analytics. Finally - I do like the term "social business intelligence" - but for it to become widely adopted - other vendors need to leverage the concept - I could see someone like Attensity Group , Attensa's StreamServer (the company seems to be recasting itself), SAP , etc leveraging the idea for instance. While my core coverage is social computing (e.g.,

Convert excel spreadsheets into online simulations and dashboards

The Bumble Bee

They are Simulate from Forio and Crystal Dashboard Design (formerly known as xcelsius) from SAP. There are two neat tools you can use to quickly turn excel spreadsheets into online simulations, what-if models and dashboards.

2012 156

MindMeister - Mobile Device and Offline Access

Michael Sampson - Currents

MindMeister maps can be created and accessed through SAP StreamWork.

Hyper-Social Summit – Creating Successful Online Communities – Part One

Portals and KM

 For example, the SAP social network provided financial rewards for individual participation. Sometimes money gets in the way of this fairness as in the SAP example. I had the pleasure of attending an extremely useful meeting recently on a very snowy day in Cambridge, Mass. But then most days are snowy this winter. Here are my notes from the Hyper-Social Summit sponsored by the Human 1.0 Network.

2011 144