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Blog>> Knowledge Retention: Beyond Guidelines and Rhetoric

Green Chameleon

He was keen to establish a knowledge retention programme that would bring together experienced and young engineers, but he was unable to convince his company to put resources into it. Naturally, knowledge retention could not be a priority for them.

Fossils, Time Capsules, Museums and other Knowledge Retention techniques

Chris Collison

KM Knowledge Asset Knowledge Management Knowledge retention Knowledge transfer Lessons Learned Metaphor Project Management

Knowledge retention – a game of two halves.

Chris Collison

Communties of Practice Flow Knowledge retention Knowledge Sharing Knowledge transfer Metaphor Project ManagementBack in the 80′s, the oil company Shell ran a promotional campaign from their petrol (gas) stations in the UK which would never work today.

Blog>> Arshad Ahmed on Retention of Critical Knowledge

Green Chameleon

From our Knowledge Retention Roundtable last week, a short summary of top tips from Arshad Ahmed

Blog>> Shaharudin Mohd Ishak on Retention of Critical Knowledge

Green Chameleon

From our Knowledge Retention Roundtable last week, a short summary of top tips from Shaharudin Mohd Ishak

Blog>> Knowledge Retention Roundtable and Knowledge Risks

Green Chameleon

We had a great afternoon yesterday with Shaharudin Mohd Ishak from IE Singapore , Arshad Ahmed a KM practitioner from the UK and Carla Newman from Kuala Lumpur on practical knowledge retention strategies.

What lessons can KM learn from Minecraft?

Chris Collison

Knowledge Asset Knowledge Management Knowledge retention Knowledge transfer Learning Lessons Learned Metaphor Organizational learning Peer Assist Storytelling Minecraft is a phenomenon.

2014 24

Blog>> Roundtable on Knowledge Retention Techniques held on 21 May 2013.

Green Chameleon

Back in May 2013, we held a Roundtable on Knowledge Retention Techniques. Carla Newman, Shaharudin Mohd Ishak and Ashad Ahmed very graciously shared with us their journey and experiences in Knowledge Retention. Carla Newman – ROCK (Retention of Critical Knowledge).

Blog>> Knowledge Retention Videos

Green Chameleon

Michael Kull has some nice crisp videos on knowledge retention (personally, I prefer the term knowledge continuity because it’s more future oriented, but who’s arguing) – look out for the interviews with Dorothy Leonard of Deep Smarts fame and Jeanne Holm of NASA).

Blog>> Carla Newman on Retention of Critical Knowledge

Green Chameleon

From our Knowledge Retention Roundtable last week, a short summary of top tips from Carla Sapsford Newman

Green Chameleon » Knowledge Retention Videos

Green Chameleon

www.straitsknowledge.com blog articles how-to guides events publications book videos about Knowledge Retention Videos Michael Kull has some nice crisp videos on knowledge retention (personally, I prefer the term knowledge continuity because it’s more future oriented, but who’s arguing) – look out for the interviews with Dorothy Leonard of Deep Smarts fame and Jeanne Holm of NASA).

Blog>> Upcoming Masterclasses on Knowledge Retention and Gamification

Green Chameleon

We are organising two major Masterclasses in May and June this year, led by – well – Masters in their fields. May 27 2016 we have a Masterclass on the ShadowBox training method , on a set of practical techniques and tools for transferring tacit knowledge from our great friend cognitive psychologist Dr Gary Klein.

Green Chameleon » Knowledge Retention or Knowledge Assurance?

Green Chameleon

www.straitsknowledge.com blog articles how-to guides events publications book videos about Knowledge Retention or Knowledge Assurance? Knowledge retention and the problems of knowledge loss from an aging workforce have been in the air recently.

Getting Lessons Learned Right: Part 2 – Questions

Chris Collison

The truth is in there, if we can ask the right questions… Facilitation Knowledge Management Knowledge retention Knowledge Sharing Knowledge transfer Learning Lessons Learned Organizational learning Project Management

2013 12

Changing the end-game.

Chris Collison

Knowledge Management Knowledge retention Knowledge Sharing Quotations See if you can find the connection between these three things: a news item , a book and a song. 1) There was an interesting article in the news this week, regarding a radical proposal to change the way international football matches ( soccer – stay with me, my American friends… ) are handled in the event of a level score after all the time has been played.

Job #SocialMedia – Digital Marketing Co-ordinator- Sydney @p2pKirstie

Laurel Papworth- Social Network Strategy

This long established and growing financial services company boasts an outstanding culture and high staff retention. Found social media job one on Seek , just posted, 70K a year. Presuming Australians only?

2013 97

Green Chameleon » The Mobile Phone is a Knowledge Retention Tool

Green Chameleon

www.straitsknowledge.com blog articles how-to guides events publications book videos about The Mobile Phone is a Knowledge Retention Tool In KM, one of the reasons we say why we need to capture and share knowledge is that it could walk out the door.

The Secret Ingredient for Customer Lifecycle Marketing? Community Management.

Online Community Strategy

Of the lifecycle stages – Awareness, Consideration, Purchase, Retention and Advocacy – Awareness enjoys the greatest clarity of ownership, with marketing owning the stage 88% of the time. Retention is most fragmented, with few organizations defining clear ownership of this stage.

2016 32

IBM Offers Analytics to Help Clients with Workforce Transformation

Portals and KM

As a result, companies can read the pulse of their organization to improve retention, performance and morale. now offers new Big Data analytics software and services solution to help organizations build and maintain their global workforce.

2013 85

Social Computing on Your Intranet Can Improve Employee Retention

John Tropea - Delicious Social Network KM

engagement statistics

KM 0

Shared Group Discourse Impacts on Productivity

Michael Sampson - Currents

The ability for people doing similar tasks to talk together helps with both productivity and retention. A recent analysis at Bank of America demonstrated this dynamic for call centre agents, reinforcing the productivity-driving benefits of strong ties: Humanyze’s smart work badges contain microphones and and precision positioning technology. “We’re doing voice analysis in real time,” says CEO Ben Waber.

2015 32

Three Ways Human Networks Can Help Drive Change

Partnering Resources

In another example, a technology organization used the informal system to strengthen its membership retention strategy. Finally, when a merger caused a redundancy in staff positions, leaders drew on the informal system to help make retention decisions.

2014 49

Social Media for Training Departments in Companies

Laurel Papworth- Social Network Strategy

Social media improves staff retention (thanks again Deloittes!). I was invited to speak on social media in the Enterprise by Cadre eLearning to a group of corporate training people. Here are the slides for them. Training departments and social media. View more presentations from Laurel Papworth. The diagrams I used are on Flickr.

Design Experiences, Don't Plan Meetings

Michael Sampson - Currents

Informal learning trumps formal learning in terms of knowledge retention and transfer. John talks about the need to design the learning experiences at meetings , rather than leaving them up to chance: " "For far too long, meeting professionals have been in the planning business. We plan on inviting the same people to the same meeting to discuss the same issues, yet we expect different results. There’s a term for that.

Community Goals and Measurements

John Tropea - Delicious Community

Increased employee satisfaction and retention. Increased customer satisfaction and retention. Increased partner satisfaction and retention. Increase customer satisfaction and retention. Increase partner satisfaction and retention. Skip to main content.

Goals 27

Benefits of Social Business

Michael Sampson - Currents

San mentions three benefits from being a social business : collaboration, mobility, and employee retention. On employee retention, San says: ". social businesses benefit from increased and global collaboration, as well as mobility, to ensure the whole team feels a part of the decision making process.

Knoco stories: Why Communities of Practice die young

John Tropea - Delicious Community

knowledge retention. (5). retention. (1). skip to main | skip to sidebar. Knoco stories. From the knowledge management front-line. Thursday, 31 October 2013. Why Communities of Practice die young.

2014 33

Green Chameleon » How to Get Started with an Expertise Transfer Programme

Green Chameleon

www.straitsknowledge.com blog articles how-to guides events publications book videos about How to Get Started with an Expertise Transfer Programme Here are some startup materials if you’re worrried about knowledge retention, rapid expertise turnover, soon-to-retire experienced staff, or anticipated expertise gaps.

Overcoming Knowledge Loss: Key Knowledge Retention and Transfer Approaches - KM Edge: Where the best in Knowledge Management come together

John Tropea - Delicious Community

Sign In Home KM Topics KM Overview Case Studies About Us Search Overcoming Knowledge Loss: Key Knowledge Retention and Transfer Approaches Page 1 | 2 | 3 | 4 | 5 In APQCs most recent research on knowledge retention and transfer (KR&T) approaches, the primary lesson is that variety is key. Storytelling Programs Storytelling is another powerful tool for knowledge retention and transfer. Leveraging Retirees Knowledge retention and transfer does not stop with retirement.

The Customer Community

Online Community Strategy

Customer communities hold the key to Customer acquisition, retention and growth. Image © Leigh Prather. The last few years have seen big brands make extraordinary investments in developing massive “digital transformation” and social media programs.

2017 32

Green Chameleon » How to Get Started with an Expertise Transfer Programme

Green Chameleon

www.straitsknowledge.com blog articles how-to guides events publications book videos about How to Get Started with an Expertise Transfer Programme Here are some startup materials if you’re worried about knowledge retention, rapid expertise turnover, soon-to-retire experienced staff, or anticipated expertise gaps.

Teaching with mobile devices: FAQs [part 1]

e-Moderation Station

For example: there is some solid research (via Paul Nation et al) that shows that the use of vocabulary apps such as flashcards can increase vocabulary retention and acquisition. There is a good reason for my 3 month blogging hiatus.

2014 52

Knoco stories: When communities of practice are not the answer

John Tropea - Delicious Community

knowledge retention. (5). retention. (1). skip to main | skip to sidebar. Knoco stories. From the knowledge management front-line. Wednesday, 8 January 2014. When communities of practice are not the answer.

2014 32

Critical Examination of MOOCs by Jeremy Knox

Jenny Connected

Knox argues that participation in MOOCs is measured through visible activity, retention and completion rates and ‘lurking’ or associated non-visible activity (i.e. Jeremy Knox ’s book – Posthumanism and the Massive Open Online Course.

2016 23

Knoco stories: Top 10 success factors for Communities of practice

John Tropea - Delicious Community

knowledge retention. (3). retention. (1). skip to main | skip to sidebar. Knoco stories. From the knowledge management front-line. Friday, May 11, 2012. Top 10 success factors for Communities of practice. CoP Launch, Middle East. What factors make a Community of Practice successful?

CoP 36

Notes on “Deployment of SharePoint 2013 document, records and collaboration solution at AUT” (Alan Marshall, Stephen McWilliams, Shelley Tasele)

Michael Sampson - Currents

However, at AUT the aim was to hide the complexity from end users (rules matching, retention, classification, controlled disposition, etc). - … this required a lot of work on defining content types and metadata. Day two of the New Zealand SharePoint Conference is starting.

2014 42

Knoco stories: Making knowledge visible

John Tropea - Delicious Faciliatation

knowledge retention. (2). retention. (1). skip to main | skip to sidebar. Knoco stories. From the knowledge management front-line. Thursday, May 17, 2012. Making knowledge visible. One of the biggest challenges in Knowledge Management is the invisible nature of Knowledge.

Knoco stories: The "I am." test for Communities of Practice

John Tropea - Delicious Community

knowledge retention. (5). retention. (1). skip to main | skip to sidebar. Knoco stories. From the knowledge management front-line. Monday, 25 July 2011. The "I am." test for Communities of Practice. There is a fairly simple test for knowing whether.

2014 14

Preview of the Brands & Collaborative Economy Research Project

Online Community Strategy

I am also doing a limited number of private briefings on the Collaborative Economy research and how a modern approach to online communities can support innovation, customer acquisition and retention.

2015 32

Share2011 - Keynote: Building a Robust Framework for Social Networking at Work (Ramin Mobasseri, eBay)

Michael Sampson - Currents

Two reasons - better productivity, and better retention. -. Better retention reduces the costs of hiring new people. Ramin is the Enterprise Solutions manager at eBay USA. He's talking about the social networking journey at eBay.