Remove forrester may

Forrester Wave Report: The Leaders in Community Platforms for Marketers (Part 4/4)

John Tropea - Delicious Community

Fortunately, the Forrester Wave reports are designed to segment crowded industries. To validate product and vendor qualifications, Forrester also conducted reference calls with up to three of each vendor’s current customers for a total of up to 27 customer calls.

Using social software to reinvent the customer relationship | Enterprise Web 2.0 | ZDNet.com

John Tropea - Delicious Community

Application , Productivity , Web 2.0 , Product Marketing , Customer Relationship Management (CRM) The elimination of decades of inadequate communication channels will suddenly unleash a tide of many opportunities, as well as challenges, for most organizations.

Trending Sources

The Connectbeam Social Computing Blog: Forrester Reports that Corporate Social Networks will Augment Strategic HR Strategies

John Tropea - Delicious Social Network KM

This has been a theme at Connectbeam and we are pleased to see these conclusions from Forrester. It is nice to see Forrester continue to cover enterprise 2.0

The Four Tenets of the Community Manager

John Tropea - Delicious Community

This may involve formal product requirements methods from surveys to focus groups, to facilitating the relationships between product teams and customers. « Marketing 4 Change May 17th, 2008 10:29 pm […] organizations.

2008 41

An Ant’s Eye Point-of-View: Ideation Communities

Ant's Eyeview Blog

An ideation platform will allow you to collect customer feedback, use crowd-sourcing to improve your products and services, grow your relationship with your customers through co-creation… in other words it is a technology that can enable mass collaboration with your customers. Other consideration factors may be the cost of implementing the idea and whether or not it supports the objectives for that business line. It may even convince them to buy the next upgrade.

SAP 10

The Social Organization: Social Media is not Community

John Tropea - Delicious Community

Events Examples News/Commentary Organizational Structure People Relationship Management Social Media Marketing Technology Web/Tech Archives February 2009 January 2009 December 2008 November 2008 October 2008 September 2008 August 2008 July 2008 June 2008 May 2008 More.

2008 15

My KM World Notes: Evolve From a Tactical E-Discovery Approach to Search and E-Discovery

Portals and KM

Hill , Senior Analyst, Forrester Research, Here is the session description. Although search is a critical component of e-discovery, enterprises Forrester surveyed use a grab bag of search tools and techniques for litigation or regulatory inquiries. A full two-thirds of Forrester respondents consider their e-discovery strategy reactive rather than proactive. May organizations are having challenges here. This is another in a series of notes from the  2009 KM World. 

Mock Thesis Proposal: Personal Support Networks During Periods Of Employee Transition, Part 2

Collaborative Thinking

Would you join communities related to that group’s work as a way to build relationships with people in those teams? Gartner, Forrester) also provide reports that analyze a variety of topics involving employee engagement, culture, and social networking. The thesis may evolve to become more refined, focusing more on a particular application of a personal support network (e.g., Travel on my part may not always be feasible. This post is Part 2 of my Mock Thesis Proposal.

Enterprise 2.0 Conference: Session Proposals

Collaborative Thinking

As people interact, they assume social roles that the enterprise may not recognize. While the description of this panel sessions sounds somewhat academic, I believe it is very important that business and IT decision-makers understand not only "why" social identities and relationship structures emerge within the enterprise as they deploy these platforms but also gain insight as to "how" organizations can leverage social environments in ways that benefit strategic goals.

The Networked Enterprise and Bioteams in China

The Bumble Bee

The group is not co-located and may only occasionally meet physically - in fact sometimes all the members of such a group never meet physically. ChinaValue: The employees of Virtual enterprise may be scattered all over the world, What should we do to manage the virtual employees?

The Social Organization: The Alignment Gap Between Organizational Structure & Organizational Priorities

John Tropea - Delicious Community

Events Examples News/Commentary Organizational Structure People Relationship Management Social Media Marketing Technology Web/Tech Archives February 2009 January 2009 December 2008 November 2008 October 2008 September 2008 August 2008 July 2008 June 2008 May 2008 More.

The Social Organization: Assessing Organizational Readiness for Communities

John Tropea - Delicious Community

Events Examples News/Commentary Organizational Structure People Relationship Management Social Media Marketing Technology Web/Tech Archives February 2009 January 2009 December 2008 November 2008 October 2008 September 2008 August 2008 July 2008 June 2008 May 2008 More.

The Social Organization: Growing a Community is Like Making Risotto

John Tropea - Delicious Community

The Social Challenge for 2009 - Scaling Relationships. Relationship development is a process, technology can (sometimes) help. May 2013. Stuart - I actually think that providing too much content and not enough relationship building can cause the huge drop off too.

5 Facebook Lessons to Improve Employee Engagement in Your Company

John Tropea - Delicious Social Network KM

You may even be hearing the familiar concerns around "lost productivity" and "control of content" that you heard during the explosion of the Web. Today, according to Forrester, over 60% of Internet traffic is considered User Generated Content (UGC). AGILITY In a previous blog , I commented on a Forrester finding that showed only 10% of the knowledge you need, as an information worker, is actually acquired through formal training.

Facebook-like status updates coming to the office - San Jose Mercury News

John Tropea - Delicious Social Network KM

People are bringing their Facebook experience into the enterprise," said Rob Koplowitz, an analyst with the research firm Forrester who says the presence of giants like IBM and Microsoft will make 2010 "a defining year" in the crossover of social networking to the workplace.

The Social Organization: Lead from the Back

John Tropea - Delicious Community

Events Examples News/Commentary Organizational Structure People Relationship Management Social Media Marketing Technology Web/Tech Archives February 2009 January 2009 December 2008 November 2008 October 2008 September 2008 August 2008 July 2008 June 2008 May 2008 More.

'Not a Site, but a Concept': Tapping the Power of Social Networking - Knowledge@Wharton

John Tropea - Delicious Community

These are all examples of companies savvy enough to participate in the "groundswell," according to Charlene Li, vice president and principal analyst at Forrester Research. Li and Forrester colleague Josh Bernoff have co-authored a book on the subject, Groundswell: Winning in a World Transformed by Social Technologies. Then you can decide what you want to accomplish, plan for how your relationship with your customers will change, and finally decide what social technology to use."

Open Parenthesis » Liveblogging Enterprise 2.0 - Stowe Boyd, Social = Me First

John Tropea - Delicious Social Network KM

What about the relationships that endure across projects. Discovery of: Things (but this is a red herring) Places (the third space) People (who fill those places) Themselves (at the still point of the turning world) They may not know it - they don’t need to know it - but if you are going to build tools to help fill the social need, you must be aware of it. Home About Contact Code Archives June 19, 2007 « Previous Post: Liveblogging Enterprise 2.0 - SAP (Enterprise 2.1)

Video and Debate: Who really owns the Community?

John Tropea - Delicious Community

They are lived relationships between people who make things, things that are made or provided and those who would or do consume them. More here: [link] TO’B Brian Oberkirch December 18th, 2007 9:47 am JKO: people may have brands, but they aren’t brands.

Logic+Emotion: The Micro-Sociology of Networks

John Tropea - Delicious Social Network

I've been fortunate to establish a relationship with Bruce over the years—ironically all initiated and somewhat sustained by social networks.  I would make a general point that may, or may not, provide useful insight as you review the presentation.

Measuring Community Strength | Gil Yehuda's Enterprise 2.0 Blog

John Tropea - Delicious Community

weekly) gatherings develop communal relationships with people across a diverse spectrum of society (such as race, education, profession, and age). lol To comment on the content, however, I think the idea of shared fate may be a type of community, but not a sole requirement.

Instant Communities: List of companies that provide Web Collaboration Suites or Platforms

John Tropea - Delicious Community

These tools may have social networking features, that’s optional, but should certainly scale to it. Web Crossing “Web Crossing helps companies strengthen brands and build relationships.

Open Parenthesis » Liveblogging Enterprise 2.0 - Jeffrey Stamps and Jessica Lipnack - Decide to Network

John Tropea - Delicious Social Network KM

I am happy to be associated with the Relationship Networking Industry Association (RNIA), which aims to make networking convergence a reality. facebook Flash forrester Free Software Gadgets gartner google Linux Marketing miro NGI openID Open Source Optaros OSCON Plugin Research RSS social media social networking sxsw07 Travel tripit Twitter Ubuntu ugc Video Web 2.0

When online communities go to work | Enterprise Web 2.0 | ZDNet.com

John Tropea - Delicious Community

What sets these apart is that they have usually have no business-related utility other than they may form the basis for an underlying startup that operates the site itself or related 3rd party add-ons. The Answer May Surprise You > What Will It Mean When the eBook Comes First? >

The AppGap » » Web 2.0 in the Enterprise. From Dilbert to Dude: News, views, and reviews of Work 2.0 tools, apps and practices

John Tropea - Delicious Social Network KM

Hosted by Charlene Li of Forrester , the panel discussed web 2.0 A Symbiotic Relationship - E20portal.com – Enterprise 2.0 About | Contributors | Contact us | Subscribe: via RSS , via Twitter UPCOMING WEBINAR: No Time, No Budget, Fewer People?

infoarch: Crafting Collaboration with Stigmergy

John Tropea - Delicious Collaboration

204) And this is how collaboration, coordination and cooperation are related: [T]here is an interrelated and important relationship between the three with coordination providing the necessary conditions for cooperation as cooperation does for collaboration.

Finding experts in your company.

John Tropea - Delicious Social Network KM

Disclosure: I have no relationship with Aardvark and do not know if they plan a corporate edition. If I understand your notes, that attempt mined your activity — so if you email about UCC a lot, you may be an expert — and this is a faulty assumption.

freezing out on the scarpa flow

Engineers without Fears

I suspect that may be a part of it but only a small part. Engineers without Fears Monday, January 14, 2008 freezing out on the scarpa flow Michael Idinopulos writes about in-the-flow and out-of-the flow activities and wiki beahaviour and Andrew McAfee takes his point a bit further. Andrew asks: How outlandish would it be for a company to put participation in emergent social software platforms in the flow for at least some employees?

List of Social Computing Strategists and Community Managers for Enterprise Corporations 2008

John Tropea - Delicious Community

Also, someone I respect suggested that this list is ‘outing’ those that may not want to be bombarded by vendors, most of these are submissions, and all records are public and found on LinkedIn. Find me tomorrow at Forrester’s Fin. But also outwards - blogger outreach, community/relationship manager… etc!

Outside Innovation: JOHN HAGEL's KEYNOTE at Community 2.0 Conference

John Tropea - Delicious Community

Ultimately, it may be their downfall. They may not know or care about the products or services you offer. These may not be your most vocal customers, your most profitable customers, or your largest customers. Shared relationships. Celebrating Doug Engelbarts Influence on Society & Computing Categories #FCF08 #Forrester 2.0

More collaboration

John Tropea - Delicious Collaboration

Engineers without Fears Saturday, September 15, 2007 More collaboration James Dellow takes up the conversation about collaboration. James D makes the point that collaboration happens within organisations & that people will use any tools that come to hand. Absolutely agree with this. James goes on to say: This cycle by the way is taking place at an enterprise level, but also at the level of individual workgroups, teams and projects.

Collaboration vs sharing

John Tropea - Delicious Collaboration

Engineers without Fears Sunday, October 14, 2007 Collaboration vs sharing James Robertson talks about collaboration tools as anti-knowledge sharing. If I understand JR correctly, his point is that collaboration tools are great for specific teams. However each team works in its own context and this leads to the creation of silos which prevents cross-organisational leveraging of this material. He also notes that this cannot be solved simply by the implementation of a search tool. I agree with him.

IBM Drives Enterprise Adoption of Social Networks with New Enterprise Adaptability Practice

John Tropea - Delicious Social Network KM

Brand value will be increasingly driven by how well the brand inspires and participates in customer relationships and experience. enables people to create value via scalable digital relationships. There may be a virtuous circle between social media use and trust, etc.

IBM 0

The Social Organization: Do Enterprises Have the Patience to Develop Communities?

John Tropea - Delicious Community

Events Examples News/Commentary Organizational Structure People Relationship Management Social Media Marketing Technology Web/Tech Archives February 2009 January 2009 December 2008 November 2008 October 2008 September 2008 August 2008 July 2008 June 2008 May 2008 More.

Twelve best practices for online customer communities | Enterprise Web 2.0 | ZDNet.com

John Tropea - Delicious Community

The most vibrant communities such as Dell’s or XMFan have a good relationship with at least a few key leaders in the sponsoring organization. The first community may be the on that provides the necessary input to create the “real&# community.

zengestrom.com: Why some social network services work and others don't Or: the case for object-centered sociality

John Tropea - Delicious Social Network

These authors build on the definition of the social network as a map of the relationships between individuals. Michelle from Forrester infected me with the term - conversational content. Other call it social [Read More] Tracked on 2 May 2005 05:48:03 » Why some social network services work and others dont from www.weiterbildungsblog.de He thinks ahead and thinks deeply, [Read More] Tracked on 7 May 2005 17:37:15 » Object-centered sociality.

Innovation and Communities of Practice

John Tropea - Delicious Community

Tealeaf/Forrester Roundtable 2010 From: marketify Reads: 2,870 22 p. Given the roles those individuals may play in innovation, knowledge executives and innovation managers who don’t ask these questions, do a disservice to their company. As you read their description below, think of how the organization’s innovation performance may be affected by the social capital of its members. We nourish life with our generative relationships, as well as with value creation and exchange.

Engineers without Fears: collaboration tools: stags

John Tropea - Delicious Collaboration

Note: There may be 300+ people registered as users but the actual number of participants will be far lower.

Collaboration tools

John Tropea - Delicious Collaboration

Agree with this - and not only the fragmentation of information but the fragmentation of activities, relationships, etc. Finally, total organisational collaborativeness is likely to be possible in small organisations, but not in large organisations - unless you mean the generic organisational culture from which collaborative activities may form. Engineers without Fears Tuesday, September 11, 2007 Collaboration tools James Robertson has been thinking about collaboration tools.