Trending Sources

Connections are Different than Relationships

Alchemy of Change

Gideon Rosenblatt Follow me on Twitter RSS Feeds Home About Movement as Network « Networks and Autonomy How Connections “Wrap&# Our Engagement » Connections are Different than Relationships I used to use the words connection and relationship interchangeably.

Balancing Tasks & Relationships – The Art of Engagement

Alchemy of Change

Gideon Rosenblatt Follow me on Twitter RSS Feeds Home About Movement as Network « Our Intentions on Feedback Profits » Balancing Tasks & Relationships – The Art of Engagement Getting work done with other people is tricky. The bigger the task, the bigger the relationship.

Reinventing Relationships with Social Business

Elsua

here’s something that I would want to throw out there on the table as well for all of us to consider… How about Reinventing Relationships with Social Business? Let’s go and Reinvent Relationships with Social Business.

Relationships next opportunity for Online Banking

Ant's Eyeview Blog

The positive experiences add up, and are foundation for a positive relationship. Positive relationships usually are the reason you recommend your bank when a friend or co-worker asks how you like your bank. Chances are that if you have ever stepped into a bank (who hasn’t?)

Ten practical tips to profitable business relationships

The Bumble Bee

I am delighted to round out the coverage of this crucial area with an excellent guest article by business networking guru Tony Altham which offers ten practical tips for creating, building and sustaining profitable business relationships.

Relationship Mapping and Monitoring with Yammer

Governance in a Networked World

Social network measures focus on the relationship. Relationships are jointly owned. A direct response to a post creates a relationship. The Social Business Dashboard has ''relationships'' at its core. The initial scenario shows the '' Relationship Strength '' map.

Batman Complicates the Netflix-Facebook Relationship

Alchemy of Change

Managing a relationship between Netflix and Facebook was already complicated enough – but now Batman’s come in and mucked everything up. The Warner-Facebook relationship starts today with “The Dark Knight.”

How Social CRM “Friend Discovery” will Revolutionize the Way Organizations Collaborate

Alchemy of Change

Friend Discovery services connect the Customer Relationship Management (CRM) database in an organization with the social networks of its customers and other stakeholders. In the example above, it wasn’t just me and my friends with a relationship with Apple.

Trust and Networks

Alchemy of Change

When trust is low and relationships are plagued by suspicion, networks collapse into brittle organizational structures that rarely offset their operational costs in real world outcomes. Hang on, we’re getting there – but first a word about relationships that are voluntary.

2011 155

Improve the Writer/Commenter Relationship by Leaving Moderation to Moderators

Managing Communities

Please Update Your ManagingCommunities.com RSS Feed Subscription This feed has moved to: [link] I apologize for the trouble. For more details, please read my post on the matter. Thank you. Managing Staff

RSS 10

Google+ Hints at a Social Media Marketing Revolution

Alchemy of Change

This has some integrating implications and possibilities for connecting this information with organization’s relationship management database – but more about that later. Connecting Google+ to Customer Relationship Management (CRM).

Google 130

Who to Focus On

Alchemy of Change

Balancing Task and Relationship. Lots of it centers on having good relationships. That’s because collaboration is part task and part relationship - and that’s why both of these diagrams are important. Sometimes influence comes through building a relationship.

Focus 63

How People Define Smart Organizations: The Biology of Great Organizations Part II

Alchemy of Change

Even something as technical as the relationship management database organizations use to track and organize their relationships is still designed and operated by people. We can learn a lot about organizations from biology.

2011 143

How “Membranes” Build Great Organizations

Alchemy of Change

Engagement, Relationships & Connection Mission, Meaning & Impact Networks & Systems Ownership, Management & Governance biology Charlene Li engagement Margaret Wheatley membranes Networks Open organizational development systems biology

2011 142

Relationship Centric Teaching – Part 3 of ISS Fellowship

Full Circle Associates

I also wanted to focus on relationship centric teaching using conversational approaches. This was supported by a graphic facilitation workshop, which in the end, applied the relationship centric approach while introducing the joy of visuals and graphic facilitation in teaching and learning.

Making Social CRM “Friend Discovery” Real

Alchemy of Change

“Friend Discovery&# is a new idea for Social CRM that connects the Customer Relationship Management (CRM) database in an organization with the social networks of its customers and other stakeholders. Customer relationships belong in the CRM and friend relationships in the social graph.

Why Our Software Needs Social Context

Alchemy of Change

In other words, when we’re online, we have weaker social context recognition - and our difficulty in correctly interpreting whether someone else is in “task mode&# or “relationship mode&# is a big part of that.

2011 84

Wikipedia Now Crowd-Sourcing Article Ratings

Alchemy of Change

Engagement, Relationships & Connection Innovation & Technology WikipediaThe Wikipedia community is well aware of the criticisms of its reliability. So that’s why I was so interested today to stumble on a relatively new article rating system within Wikipedia.

2011 80

3 Principles of “Friend Discovery” Social CRM

Alchemy of Change

Friend Discovery connects the Customer Relationship Management (CRM) database in an organization with the social networks of its customers and other stakeholders. 3) My Relationship Data is My Relationship Data: Friend Discovery needs to ensure that relationship data stays where it belongs.

Re-Inventing Collaboration: CRM as Social Technology

Alchemy of Change

Though we don’t often see it as such, CRM (or Customer Relationship Management) truly is a social technology. Organizations use CRM to manage relationships with customers and partners, and one day they’ll likely use it to manage relationships with employees. CRM is more than just a database for managing information about relationships, however. So how did companies keep track of the relationships behind all this internal sharing of social objects?

2011 70

An Exercise in Balancing Engagement

Alchemy of Change

Many of you know that I write a lot about engagement and think about it as “ the process of building relationships with people and putting those relationships to work to accomplish some goal.” Co-Creative Connected connection engagement impact relationship task

The Mesh: Why the Future of Business is Sharing

Alchemy of Change

We’re just starting to understand the implications of software capturing some representation of our relationships with people – what technologists call our “social graph.&# I just finished reading Lisa Gansky’s The Mesh and there’s much to like about the book.

2011 63

Small town NetMapping: Can informal relationships be captured within institutional analysis? (guest post by Jody Harris)

Net-Map Toolbox

Being on a smaller scale than much national-level research I have seen that uses social network analysis, I had wondered if I could use NetMap at the individual level; that is, could I map not only the formal interactions but also the informal interactions between individual players within each Ministry, since it is very likely that personal relationships shape collaboration, particularly in such a small population as in the district capital (a small, one-road town).

Chit Chat + Relationship Building = $

Michelle Laurie

Networking is a medium to create relationships, learn about people and ultimately build trust. What does small talk have to do with Knowledge Management? Everything according to Canada’s national news. Small talk is a first step in networking.

Consumer No More: How the Web Changes Us

Alchemy of Change

The problem is that all this eye-socket crap is still working with outdated assumptions about organizations’ relationships with stakeholders. Co-Creative Meaningful People Power Soul co-creation collaboration consumption meaning media Relationship Management - CRM social capital TV

2011 58

Visualize Your Own LinkedIn Network

Alchemy of Change

Play around with this amazingly cool tool for interacting with the relationships between words, and you’ll instantly get what I’m talking about. Imagine being able to drill into a particular LinkedIn connection and see their relationships bloom into the primary focus on screen.

Keeping track of stakeholder relationships

Governance in a Networked World

We've had quite a bit of interest in "navigating the network" of stakeholder relationships that we invariably have. Could this be a social CRM solution

A doorstop versus relationship rules

Viv Mcwaters

“When you are fully involved in a process governed by very simple relationship rules, a natural inclination takes over, and a self-organised pattern emerges that is far more orderly than anything legislation could produce.

Relationship Development through Product Use and Mastery: Conversations from Social Media Week – @billjohnston

Online Community Strategy

via youtube.com. Snippet from our panel at Social Media Week 2011. Online Community

What American Idol Teaches Us About Customer Engagement

Alchemy of Change

Engagement, Relationships & Connection Fellowship Soul American Idol authenticity collaboration fellowship musicYou’re probably too cool to watch American Idol , right? I’m not.

PBworks Provides Customer Relationship Collaborative: CRC

Portals and KM

PBworks has now launched its PBworks Customer Relationship Edition, which extends CRM solutions such as Salesforce.com by offering shared online workspaces for collaborating with customers and prospects throughout the entire customer lifecycle.

Too Close to Call Relationships

Governance in a Networked World

I've probably now done over 50 Social Network Analysis projects and it hadn't occured to me that someone might miss identifying a close contact because they were too close to even think about it. In reviewing an SNA map recently I had a client mention that two people hadn't nominated each other even though they virtually worked in each others' back pockets!

Economic downturn means relationship upturns

Governance in a Networked World

There's nothing like a good recession to get business relationships going. In terms of client/vendor relationships the onus on negotiating an equitable value exchange has never been stronger. As vendors get hungrier, client organisations doing more with less, those out of work looking to network to their next job, networking and partnering are definitely on the rise.

If Teaching is Relational, How Does That Inform Online Teaching?

Full Circle Associates

But I realize I have not sufficiently highlighted the importance of teaching as a practice about relationships. At the core of his thesis was that teaching was relationship centric. Relationship Centric Practices in Online Teaching So let’s name some of these practices.

2016 11

Engaging Vetrans with CRM

Alchemy of Change

Engagement, Relationships & Connection Innovation & Technology CRM IAVA Salesforce self-service veteransIf you’re into using technology to engage people in a mission, you’ve gotta check out this very impressive video. This is a friend, Sam Dorman describing a project he worked on with the folks at Biro Creative and Etherios for Iraq and Afghanistan Veterans of America (IAVA).

Rethinking Marketing - Harvard Business Review

John Tropea - Delicious Community

Rust , Christine Moorman , and Gaurav Bhalla Because companies can now interact directly with customers, they must radically reorganize to put cultivating relationships ahead of building brands. That means making products and brands subservient to long-term customer relationships.

IBM Aims at Reinventing Relationships with Northstar: We Better Watch…

Elsua

Did you have a chance to look into the brand-new shiny IBM’s Northstar tool suite that is supposed to provide us with an opportunity to reinvent relationships ? You know, one cannot get to reinvent relationships out of the blue and overnight, right?

Social Dashboards: Leveraging Streams, Relationships & Social Identities

Collaborative Thinking

understanding the intersect between social networks, relationships, and identity remains key: Enterprise Friendly Social Network Dashboard PeopleBrowsr Launches Real-Time Search. Interesting space to watch. PeopleBrowsr, a desktop and web browser-based dashboard for social networks, is adding a real-time search functionality that would let users make filtered searches into conversations on Twitter, Facebook and FriendFeed.

Blog>> Building Relationships to Support KM

Green Chameleon

The key – usually – is that people should be able to meet face to face once in a while to build up the trust relationships that help them to share more freely, to interpret more accurately what other people are sharing, and to forgive the slips and inconstancies that human beings are prone to. I have an interview this month in TCWorld , a magazine published in collaboration with European technical communication association tekcom.

TicketMaster “Friend Discovery” Helps You Find Facebook Friends at Concerts

Alchemy of Change

Networked Relationship Management - CRMTicketMaster just announced a new interactive seat map feature that allows you to more easily book seats next to your friends at concerts.