Using social technologies to aid communities

John Tropea - Delicious Community

Develop a “community toolbox” • Have a suite of “approved” tools for communities, but keep them simple • Clearly position the tools – say “what they do.”

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BT Web 2.0 adoption case study " Inside out

John Tropea - Delicious Social Network KM

They are, in essence, simple content management systems. Figure 2 - MyPages Technology in a twist It’s ironic that the thing that social media is best known for, namely simple and cheap technology, is the one thing that we have struggled with most.

BT Web 2.0 adoption case study « Inside out

John Tropea - Delicious Social Network KM

They are, in essence, simple content management systems. Figure 2 - MyPages Technology in a twist It’s ironic that the thing that social media is best known for, namely simple and cheap technology, is the one thing that we have struggled with most.