Connections are Different than Relationships

Alchemy of Change

Gideon Rosenblatt Follow me on Twitter RSS Feeds Home About Movement as Network « Networks and Autonomy How Connections “Wrap&# Our Engagement » Connections are Different than Relationships I used to use the words connection and relationship interchangeably.

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Balancing Tasks & Relationships – The Art of Engagement

Alchemy of Change

Gideon Rosenblatt Follow me on Twitter RSS Feeds Home About Movement as Network « Our Intentions on Feedback Profits » Balancing Tasks & Relationships – The Art of Engagement Getting work done with other people is tricky.

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Trending Sources

How People Define Smart Organizations: The Biology of Great Organizations Part II

Alchemy of Change

If there’s such a thing as an organizational membrane, it needs to be able to respond both logically and emotionally to a world deeply shaped by the thoughts and actions of real people. We can learn a lot about organizations from biology.

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Collaborators, Cooperators and People I Learn From

Elsua

So I decided to look deeper, in retrospect, and try to define for myself the kinds of relationships I have built over the years with the people who I used to follow on Twitter and see how I would be able to group them accordingly. Collaborators , Cooperators and People I Learn From.

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Change Happens Through People – Even at Walmart

Alchemy of Change

But it’s important to remember that there are real people running these organizations , and that personal experiences and personal relationships can have a very large impact on these people and the decisions they make about the institutions they lead.

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Relationship Mapping and Monitoring with Yammer

Governance in a Networked World

Social network measures focus on the relationship. Relationships are jointly owned. A direct response to a post creates a relationship. The Social Business Dashboard has ''relationships'' at its core. The initial scenario shows the '' Relationship Strength '' map.

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Trust and Networks

Alchemy of Change

When trust is low and relationships are plagued by suspicion, networks collapse into brittle organizational structures that rarely offset their operational costs in real world outcomes. When people trust each other, it’s easier to respond to change in a smart, coordinated way.

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How Social CRM “Friend Discovery” will Revolutionize the Way Organizations Collaborate

Alchemy of Change

Friend Discovery services connect the Customer Relationship Management (CRM) database in an organization with the social networks of its customers and other stakeholders. In the example above, it wasn’t just me and my friends with a relationship with Apple.

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IBM’s Lotusphere 2011 Highlights – People-Centric vs. Content-Centric by Louis Richardson

Elsua

Welcome to the successful transformation from a content-centric organisation to a people-centric one! People-Centric vs. Content-Centric: A Copernican revolution needed to become a social business from louis richardson on Vimeo. . .

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Building a network for People Powered Change

Social Reporter

Over the past week the partners in Big Lottery Fund’s People Powered Change initiative have provided some updating posts about their work, on BIG’s blog. Testing ideas on the use of social media with projects funded under the Silver Dreams Fund and the Jubilee People’s Millions.

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Reconciliation: a practical guide for non-indigenous people

Chris Corrigan

Most non-indigenous people think it was “all in the past.” For most non-indigenous Canadians, residential schools was something that happened to others, who suffered injustice at the hands of people who are long dead. Don’t wait for other people to create that legacy for you.

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People Powered Change needs ppchange communications

Social Reporter

The launch of Big Lottery’s People Powered Change, which I wrote about earlier and have just attended, generated the usual mixed reaction online and in the room from romantics, boosters and critics. For People Powered Change to succeed, it needs People Powered Communications.

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Google+ Hints at a Social Media Marketing Revolution

Alchemy of Change

Yesterday afternoon, I was doing a little experimenting with the Google+ page, a new feature intended for products, brands, companies, organizations, and other things that aren’t actual people like you and me. Connecting Google+ to Customer Relationship Management (CRM).

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IT Talent: Technology Leaders with People Problems

Partnering Resources

Similarly, some leaders are never going to be great at managing people. The most obvious answer is to shift poor people managers into individual contributor roles. With this solution, people aren’t forced to do something they can’t do well.

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Who to Focus On

Alchemy of Change

So, I sketched this diagram and threw it on my Google+ page : (Yeah, the people who did the original have better handwriting than I do). Balancing Task and Relationship. Being effective is part what and part who because so much of what we do in life these days, we do with other people.

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Consumer No More: How the Web Changes Us

Alchemy of Change

With social media, we the people are now the medium – we are how information now moves – and that shift blurs the line between creation and communication. These people are not passive consumers anymore. We are people , not consumers.

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How “Membranes” Build Great Organizations

Alchemy of Change

As you were reading the above passage, you may have already started seeing analogies between how cells collaborate and the way organizations connect and engage with people and other organizations outside their organizational boundaries.

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It’s not about the thing; It’s about the people

Hildy Gottlieb

Tech people. Fundraising people. Whatever you work with, whatever you sell, whatever you promote, whatever you make – it’s not about the thing, it’s about the people. It’s not about the tech; it’s about the people. . Relationships.

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Trusting People in This Social Age Is a Tough Job!

Elsua

Anke starts building up her blog post with a rather clear idea, which she describes on the following quote: ‘ When I taught people how to be on social media, back before it was all marketing, it was very much about building circles of trust. ‘ But this is about relationships.

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Twitter is Not a Social Network

Alchemy of Change

Just because a service connects people doesn’t automatically mean we should call it a “social network.&# What’s more important is what the service actually does with all those connected people. Yes, Twitter connects people – lots of people.

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Making Social CRM “Friend Discovery” Real

Alchemy of Change

“Friend Discovery&# is a new idea for Social CRM that connects the Customer Relationship Management (CRM) database in an organization with the social networks of its customers and other stakeholders. Customer relationships belong in the CRM and friend relationships in the social graph.

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Relationship Centric Teaching – Part 3 of ISS Fellowship

Full Circle Associates

We played with all kinds of titles in advance, but of course, once I showed up and started to hear people’s stories, the new theme emerged: Relate and Liberate. I also wanted to focus on relationship centric teaching using conversational approaches.

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Why Our Software Needs Social Context

Alchemy of Change

At lunch, you come across a table in deep discussion; you know some of the people, but not all. The problem is that lots of people use Microsoft Office for personal tasks and lots of people use Twitter and Facebook for professional reasons.

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Re-Inventing Collaboration: CRM as Social Technology

Alchemy of Change

Though we don’t often see it as such, CRM (or Customer Relationship Management) truly is a social technology. Organizations use CRM to manage relationships with customers and partners, and one day they’ll likely use it to manage relationships with employees. CRM is more than just a database for managing information about relationships, however. Organizations now use CRM to orchestrate the way people inside the firm engage people outside the firm.

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An Exercise in Balancing Engagement

Alchemy of Change

Many of you know that I write a lot about engagement and think about it as “ the process of building relationships with people and putting those relationships to work to accomplish some goal.” Co-Creative Connected connection engagement impact relationship task

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3 Principles of “Friend Discovery” Social CRM

Alchemy of Change

Friend Discovery connects the Customer Relationship Management (CRM) database in an organization with the social networks of its customers and other stakeholders. 3) My Relationship Data is My Relationship Data: Friend Discovery needs to ensure that relationship data stays where it belongs.

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The Mesh: Why the Future of Business is Sharing

Alchemy of Change

We’re just starting to understand the implications of software capturing some representation of our relationships with people – what technologists call our “social graph.&#

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on knowing people

Social Abacus

People are interesting. But this 'interestingness' is: Casually applied - assuming people do/want things and, for example, designing programs or products to fulfill needs we don't really have, Sometimes misapplied - misunderstanding findings; overly simplifying complex concepts; and, Often spectacularized - media coverage of psych studies, for example, showing how irrational people are. Interesting, as defined in many ways and identified in even more.

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10 Ways to Help Your People Shine

How to Save the World

But we’ve discovered that this Pattern Language is being applied by some of the 2000+ people and organizations using it in ways we had never imagined. Unearth Your Organization’s Shared Values (and those you share with the people using your products and services).

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The future of online sharing is mobile, appified and people-centred

Social Reporter

I first posted this on socialreporters.net , where John popham and I are blogging for Big Lottery Fund about development of People Powered Change. I wanted to find whether experience in the private and public sector could be useful in development of People Powered Change as a knowledge-sharing space. It has features like those in Facebook and LinkedIn, emphasising relationships as well as content.

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Small town NetMapping: Can informal relationships be captured within institutional analysis? (guest post by Jody Harris)

Net-Map Toolbox

Ministry staffing is minimal at District level, so I aimed to interview everybody employed in each District Ministry, from the Directors down to technical officers (around 5 people per ministry), and to snowball out from there to anyone else who came up in the interviews as crucial to the process.

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Visualize Your Own LinkedIn Network

Alchemy of Change

InMaps isn’t just segmenting people by industry sector or some other category in LinkedIn; it’s far more subtle than that. Just to be clear, I didn’t name the clusters and then go find the people that belonged there.

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Chit Chat + Relationship Building = $

Michelle Laurie

Networking is a medium to create relationships, learn about people and ultimately build trust. A couple examples ring true: - Five great people applied for a job and it was difficult to choose. If you are interested in people and their lives, you are fortunate.

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Twitter's Golden Egg

Alchemy of Change

It has built a “ social network application &# that enables its most active customers to create and connect information, and in so doing generate a “real time information network&# used by over a hundred million people around the world to “discover what’s happening now.&#

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Why Smart People are Reluctant to Share (Redux)

Michael Sampson - Currents

Rajesh says that smart people are reluctant to share because their expertise has become "obvious" to them and background thinking , hence they don't realize that others could benefit from it. Gia shares another perspective in her May 2008 blog post, Why is it so hard to get smart people to share? She says the problem is a lack of relationship. Plus, these people who would swarm you like flies on poo will not perhaps care too much if you are over-extended.

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A doorstop versus relationship rules

Viv Mcwaters

One way people try to scale talent is by having the talent create rules for the untalented to follow. Many years ago I read a very good article about the differences between a Big Mac and the Naked Chef by Joel Spolsky. It was 2001. It’s about scaleability, and quality.

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Are You Tapping “Third-Order” Engagement?

Alchemy of Change

It requires a fundamental rethink of the organization – and how its processes for creating value can be opened up to people outside the organization. Fair enough… First & Second-Order Engagement Remember, engagement is a matter of balancing tasks and relationships. Engagement is the process of building relationships with people and putting those relationships to work to accomplish some goal.

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What American Idol Teaches Us About Customer Engagement

Alchemy of Change

We’ve all suffered the soulless mumbo-jumbo of overly-scripted support and sales people, and we’ve all experienced times when companies showed just a bit too much dirty laundry through sloppy communications and plain old bad service.

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How Come I Can’t Tune Klout?

Alchemy of Change

For those of you who don’t know Klout , it’s a social media analytics company with a tool for measuring people’s influence on Twitter, Facebook and other social networks. People Power Social Networks Google influence Influence Tuner Klout

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Get to Know Your Virtual Colleagues as People - and Good Things Happen (to Important Things Like Productivity)

Michael Sampson - Currents

Larry talks about the power of non-task and personal relationships as a contributor to the performance of distributed teams: " Most managers know about the water cooler effect. People thinking about how to support collaboration and performance need to keep in mind the simple fact that employees don’t only gather around the water cooler or coffee pot to get a drink. Key points: - If team members understand each other as people, they perform more effectively on virtual teams.

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