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WOM @ my local Starbucks…

Ant's Eyeview Blog

One of those fundamentals in WOM is creating stories that inspire people to talk. Today, I’m grabbing some laptop time in a local Starbucks and took a table very near where the baristas are working - only table available near an outlet of course:). Tags: WOMMA , WOM , starbucks , examples

WOM @ my local Starbucks…

Ant's Eyeview Blog

One of those fundamentals in WOM is creating stories that inspire people to talk. Today, I’m grabbing some laptop time in a local Starbucks and took a table very near where the baristas are working - only table available near an outlet of course:). Tags: WOMMA , WOM , starbucks , examples.

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List of 8 Social Media Anti Advertising Ads

Laurel Papworth- Social Network Strategy

People aren’t stupid and that sort of mismatch of value systems is ripe for satire. ANTI Starbucks parody ad from Adbusters. Guessing that Starbucks got the “advertising message”? Right back at ya, Starbucks. click to see the secret anti ad.

How to Write a Social Media Strategy in 9 Steps

Laurel Papworth- Social Network Strategy

Starbucks is strongly gay-marriage friendly. Community management is moving people through from Visitor to Lead to Customer to Engaged Customer through a series of Call to Actions. Shares How to write a #socialmedia strategy for Gov, Organisations.

2015 151

How to Serve Government A Shitstorm Online #SocialMedia #Auspol #LGBT

Laurel Papworth- Social Network Strategy

Marketing have technical terms like “curating a database” or “connecting with key influencers” You just have to know which people, which crowds and which buttons to press. Leverage new facts – so people can keep repeating the core message in new ways.

2013 122

My New Cheese – Lead Social Business Enabler for IBM’s w3 and www Connections


I realise that, for most people out there, it would probably mean the very same thing I have been doing all along in the last 6 years, but there are a few differences. This is it! The moment of truth! The wait is over. The long hiatus of silence is now a thing of the past.

2013 100

Windows 8 - It Matters

Michael Sampson - Currents

I want to talk to you about real computers, computers that do actual work, not just play Angry Birds and help you check in when you’re at Starbucks again. He outlines his reasons for this view as: - Many people still need a "real" computer, not a smartphone or tablet. Many people will upgrade to Windows 8, and Microsoft will earn a lot of money from it.

Mac 8

Forget Social Strategy, Think Social Philosophy: Hippie 2.0


If Starbucks has done it , why can’t we all? It was probably a bit over the top, judging by the comments of a few people who came to talk and catch up with me after the session itself, where a couple of them event hinted I just became the new Hippie 2.0 "Really?

IBM 28

The Future of Crowdsourcing: An Interview With Bastian Unterberg of Jovoto

Online Community Strategy

Can you talk about the type of people who make up the community and what motivates them to participate? Bastian Unterberg, Founder & CEO of Jovoto.

An Ant’s Eye Point-of-View: Recruiting on Social Media is more than LinkedIn

Ant's Eyeview Blog

Social networking makes the process of reaching out through your employee networks easy, where previously an employee may have emailed or phoned just one or two people to look for referrals. It features jobs that are matches for your profile, shows your network connections to SAP, a quote from an employee about working there and insight into the people and life at SAP. We all know that finding the right employees for your company is key.

Gautam Ghosh: India's Social Media Thought Leader

Portals and KM

While it was a thrill for me, by then his blog had already connected him with people in about a dozen English-speaking countries.”. Currently, Gautum has joined the head of Microsoft India to become involved in BraveNewTalent , a London-based community platform service firm that is growing rapidly on a global scale attracting a stellar list of clients including L’Oreal, IBM, McAfee and Starbucks. There was a recent article in Forbes about my long time virtual friend, Gautam Ghosh.

Can you find the people you need? | Jon Mell - Web 2.0 ideas and strategy

John Tropea - Delicious Social Network KM

to save money - web conferencing Project manager jobs Can you find the people you need? Our friends at Socialtext are quoted as saying that 70% of searches on a companywide intranet are people searches, which more often than not are unsuccessful. Can you find the people you need? |

Watching the Growth of Walmart Across America via Flowing Data

Portals and KM

Here is a great visualization effort by the Flowing Data people. I wonder what the Starbucks story would look like. I found this through the PSFK people. You can see how Walmart, like kudzu on the left , spread across the US South. It started in 1964 and first invaded the South. Then it passed the kudzu limits during the 1980s to spread across the rest of the country. It is a bit scary. Kudzu image is from the Wikipedia

Observations about Geneva after a Day

Michael Sampson - Currents

Based on the prices for clothing in the luxury shopping district, some people are willing to pay a lot for what they wear. Starbucks is about 50% more. I took three walks in different parts of Geneva yesterday. A few observations about life here, as an outsider: - There are two classes of cars on the road. Small compact ones, and big bold ones. Not much in between.

Breaking the mold at SXSWi using Gamification Techniques

Ant's Eyeview Blog

So I decided on a panel that aggregated all three things — games, industry insight, and my feelings on the overabundance of people calling themselves social media experts.

2011 conference season focuses on consumer behavior

Ant's Eyeview Blog

When people touch, levels of a bonding hormone called oxytocin go up in the brain. Consider this statistic: in May 2011, Starbucks reported that while had 1.8 An Ant's Eye View on 2011 Social Media Conferences. View more webinars from Eric Weaver.

2011 16

The Fallacy of Community | Ask Spike

John Tropea - Delicious Community

We talked and interacted to people around us purely because we occupied space near one another. Then people started building places online where others came together to commune and talk about shared passions. It made sense, because people sought these online worlds out and were there to actively participate. Just because a bunch of people are in the same place (online or off) doesn’t mean you have a community. I've got all my flags unfurled Who is this guy?

An Ant’s Eye Point-of-View: Ideation Communities

Ant's Eyeview Blog

This includes standard community housekeeping as well as finding the correct people to respond to ideas when necessary and changing the status of the idea to indicate where it stands. Starbucks uses two Idea Partners to make their community run smoothly. Collecting product and services ideas from your customers is a great idea, right?

SAP 10

On Twitter and in the Workplace, It's Power to the Connectors - Rosabeth Moss Kanter -

John Tropea - Delicious Social Network KM

Formal hierarchies with clear reporting relationships gave people their position and their power. Today, people with power and influence derive their power from their centrality within self-organizing networks that might or might not correspond to any plan on the part of designated leaders. Fewer people act as power-holders monopolizing information or decision-making, and more people serve as integrators using relationships and persuasion to get things done.


Mashable Summit and Foursquare Dennis Crowley

Laurel Papworth- Social Network Strategy

BTW they’ve left secret locations for people to find badges around the world, for the World Cup. They have signed up 5000 venues of Starbucks. There’s something very geeky about watching Mashable Summit live (with CNN) on at 1:52 am on a Wednesday morning in Sydney. Watch live streaming video from mashable at But I suspect I’ll be doing more of it. Foursquare announces new World Cup partnership with CNN.

Images from Kusidari Trukey

Portals and KM

  I got culture shock when I the s first things I saw were a Starbucks and Diesel outlet.  It was a type of traditional Turkish music that was very danceable and there were a lot of young people, no tourists. It is the weekend so I take a break from Enterprise 2.0

A Tribute to BA's Terminal 5 at LHR

Michael Sampson - Currents

here's a tribute to the beautiful and HUGE Terminal 5 at LHR where I have spend the last few hours (and well done to Arup for making the terminal happen): Lots of people, Waiting, watching, staring blankly into space. Tired people, sleeping. Busy people, typing. Hungry people, eating. Brown seats, by Starbucks. Lots of planes, Sitting at gates waiting for people to swallow. Lots of people, Standing and watching the screens.

Apparently I’m a Supergenius

Community Guy

Taught by masters of word of mouth from Starbucks, Maker’s Mark, Domino’s, LEGO, Coca-Cola, and many more, you’ll gain the knowledge and skills you need to get people talking about your brand. You’ll ask questions, discover new ideas, and get answers from people who have been there, done that — and learn it all in just one day. If you’re a fan of awesome conferences and events, never pass up a chance to go to one put on by Andy Sernovitz.

Bombs and killing and the responsibility or terror.

Chris Corrigan

And this afternnon I am sitting at a Starbucks in West Vancouver, BC and the man sitting nthree tables over from me is proclaiming in one of those know it all not quite stage whispers about what should be done about the Boston marathon bomber. But I never felt an iota of fear, until just now, sitting in a peaceful distant Starbucks in West Vancouver. People responding to that news with a powerful need to make a public declaration about killing someone worry me more.

TV Show about Bloggers – Project Alpha, Malaysia

Laurel Papworth- Social Network Strategy

Project Alpha inspires to encourage people from all walks of life start their own blog to share their passions in life. Is blogging interesting to anyone other than social media kool aid drinkers? Is there an audience for blogging shows?

Twitter: Who tweets in your organisation?

Laurel Papworth- Social Network Strategy

He added keywords—called “hashtags&# in Twitterspeak—such as Iran and Mousavi to messages so that people who searched for information about the protests would see his employer’s ads instead. Two companies with very different results use Twinterns – interns who Twitter.

Want to learn Graphic Recording?

Nancy White

People are always asking me how they can learn to do this. Starbucks Headquarters. Ever since I was turned on to this thing called “Graphic Recording&# or “ Graphic Facilitation &# my work has changed.

Online Community & Social Media Compensation Survey 2009 Closes on 8/28

Online Community Report

In the past couple of weeks, we’ve had over 340 people participate in the survey, making this the largest survey of Online Community & Social Media Compensation to date. All participants are entered in to a drawing for 1 of 10 $25 Starbucks coffee cards.

My Favorite Tweets for October 2009 from @billives

Portals and KM

RT @ rossdawson : Out top 40 brands on Twitter, 33 are tech or media (others Gucci, Starbucks, UPS, Subway) [link] Oct. Why People Twitter - in one word [link] Oct. Coke signs up 3 people to visit 208 countries Coke sold to blog about happiness [link] Oct. Here is the third in a new series of posts that provide access to my favorite tweets that contain links to useful information. 

List of "White Label" or "Private Label" (Applications you can Rebrand) Social Networking Platforms

John Tropea - Delicious Social Network

The E-Friends software allows members to connect to people in their personal networks and community, creating a new online interactive resource that is based on a trusted network of friends and associates on the internet.&# Yeah, I work with both Robert and Maryam Scoble, wonderful people.

2007 20


Chris Corrigan

And then the Starbucks at the G terminal in Chicago won’t take my travel espresso cup because, the barista was worried about “cross-contamination.” When she said that I walked away, for there was little I could to persuade myself that a shot of espresso was worth the risk that Starbucks would contaminate my travel cup. A couple of days ago I headed across the northern United States on a Boeing 757 on United airlines – the hungry skies. United is a quirky airline.

Build your unique business development system using only free software

The Bumble Bee

Most businesses struggle to find the right balance of online promotion versus "old-fashioned" phone calls and meeting people in their offices or in Starbucks.

40 Hours Later, I Arrive in Norway

Michael Sampson - Currents

The airport slowly came to life from 7am, and before long there were throngs of people milling around. I took a bit of a walk from our gate (35) down the long hallway - to gate 20 or so, and saw a large gathering of people. I thought they were lined up for boarding their plane, but on coming back saw it was more basic than that - they were at Starbucks awaiting an early fix. I'm finally here in Norway - some 40 hours after leaving my home in New Zealand.

The Three-Axis Problem - Conversations ABOUT, WITH, and AMONG

Charmed Particles

Like most people I'm often kind of amazed when my mouth does my thinking for me - both good amazed and bad amazed. Conversations about you are conversations that people are having - literally - about you. I'm conversing with Southwest Airlines on the 'Nuts About Southwest' blog, or when I make a recommendation to Starbucks on the My Starbucks Idea storm (Ideastorm site).

My KM World Session Notes: Jeremiah Owyang on Architecting a Connected Enterprise

Portals and KM

There is a social media team with 18 people that have trained over 1500 employees in person in a few weeks. people to work with customers, analysts, educators, and a liaison to work with business units to gather requirements. Gatorade has one of these to listen to what people are saying about their products online. The SAP Community Network covers suppliers and partners and asks people to rank the efforts of members.

KM 2

Want to learn Graphic Recording? | Full Circle Associates

Nancy White

People are always asking me how they can learn to do this. Home About Full Circle Contact Resources Wiki Full Circus Full Circle Associates connections for a changing world, online and offline… Feb 18 2009 Want to learn Graphic Recording?

F2F 2

South by Southwest: Laboratory for the Future?


Everywhere you go, people are nose down in their laptops and phones: while in sessions, while walking down the halls, and while on the panels. People are certainly concerned about sharing their physical location in real time.

Word of Mouth and Small Business

Community Guy

How were people to know that this delicious looking concoction was created by Icey and not Starbucks? Having successfully made it to Seattle, I’ve been caught up in the haze of work, two year old, and unpacking. What better time to point out a guest post I wrote a while back over at the GasPedal blog. Since it’s summer, it’s time to talk smoothies.

Ideas Sites: Interview with Rob Hoehn of IdeaScale

Online Community Report

Organizations from Starbucks to the White House have used “ideas sites&# to capture, tag, rank and broadcast ideas from constituents. We see many of the same people that are setting up and configuring the sites end up moderating hundreds of ideas a day.

Barriers of Social Software Adoption within the Enterprise: It Will Cost You More than You Think!


Funny enough, it hasn’t got to do anything with a good number of the various different challenges that plenty of people have been talking about all around for a long while now. Actually, most people think that broadband penetration is good enough.