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How People Define Smart Organizations: The Biology of Great Organizations Part II

Alchemy of Change

If there’s such a thing as an organizational membrane, it needs to be able to respond both logically and emotionally to a world deeply shaped by the thoughts and actions of real people. Amazon affiliates aren’t employees; they’re somewhere between a partner and a customer.


Google+ Hints at a Social Media Marketing Revolution

Alchemy of Change

Yesterday afternoon, I was doing a little experimenting with the Google+ page, a new feature intended for products, brands, companies, organizations, and other things that aren’t actual people like you and me.


Trending Sources

Open Business – From Document-Centric to People-Centric Collaboration


Essentially, making the successful transition from content is king to people AND their conversations are king. Such presentations can be sent around so that even other people can speak to the same ‘powerpoints’. People become unnecessary.


Re-Inventing Collaboration: CRM as Social Technology

Alchemy of Change

Organizations now use CRM to orchestrate the way people inside the firm engage people outside the firm. Amazon’s Affiliate program is a prime example. First-order Engagement: We’ve been sharing social objects in first-order engagement for a long time – ever since people within an organization started sharing things with other people in the organization. which sales people used to manage customer contacts.


Twitter is Not a Social Network

Alchemy of Change

Just because a service connects people doesn’t automatically mean we should call it a “social network.&# What’s more important is what the service actually does with all those connected people. How about Amazon ? So, is Amazon a social network?


Why people participate in online communities

John Tropea - Delicious Community

The Next Web » Why people participate in online communities - The Next Web advertising Apple digg Europe facebook five questions for start-ups funding funny germany google Inspiration iphone marketing Microsoft mmm mobile music myspace russia search social network social networks Start-ups TechCrunch thenextweb2008 twitter united kingdom Video Interview yahoo youtube Home About Advertise Contact Team Archives The Next Web Conference 2009 will take place on April 15, 16 and 17 in Amsterdam.


API Widget Economy: Social Media Business Podcast

Laurel Papworth- Social Network Strategy

eBay offers – APIs and widgets that emplower people to do distributed sales and monetize goods and services. Amazon API. But clicking through to Amazon site is not ideal – so much nicer if you can complete the sale on site.


Political Patterns on Amazon

TNT - The Network Thinker

This week, I am blogging on one of the Amazon blogs -- Omnivoracious. Multiple people are posting about various approaches on how book purchases relate to the upcoming 2008 US presidential election. Each of us has a different approach for how to mine Amazon data for interesting insights. I am grateful to be included with such experts as John Zogby, Bill Bishop, and Andrew Gelman. Here are my two current posts. intro & book maps. Enjoy


Consumer No More: How the Web Changes Us

Alchemy of Change

With social media, we the people are now the medium – we are how information now moves – and that shift blurs the line between creation and communication. These people are not passive consumers anymore. We are people , not consumers.


Tweeting of purchases is a plug that money can’t buy – Social Media ROI Monetization

Laurel Papworth- Social Network Strategy

A FEW days ago, I bought a DVD on Amazon. At the end of the online checkout, Amazon thanked me for my purchase and then asked me to tweet, Facebook, LinkedIn or Google Plus the Amazon link with an image of the DVD, the price and a description. As for my DVD purchase on Amazon?


Just Released: Why Plans Fail: Cognitive Bias, Decision Making, and Your Business.

Evolving Web

It’s $2.99, or free if you have Amazon Prime. Here’s the writeup for it from Amazon: Business runs on decisions. Recently, we've discovered that people aren't the great decision makers we thought they were.


Learning Alliances - Untitled Article

Learning Alliances

Seven years later the book is still selling on Amazon. And we hear that people still actually use it, even though the whole technology ecology has changed so much. . Electronic versions are available in Zipped files here: For Amazon’s Kindle reader (.mobi). It is hard to believe we finished “ Digital Habitat: Stewarding technology for communities ” back in 2009 (after working on it off and on for 5 years).


Software Will Replace You

Alchemy of Change

Amazon is replacing Barnes and Noble. That’s how Amazon provides a ‘personal’ shopping experience to millions of customers everyday. I don’t like contradicting people – especially myself.


3 Ways Google Search is impacted by #SocialMedia & #GooglePlus

Laurel Papworth- Social Network Strategy

If not, you won’t (people will have to dig through the yellow pages). Note that the telephone number is in search, so people can choose a restaurant (not necessarily click the first link on the list) and book at your restaurant.


Green Chameleon » Book Binge

Green Chameleon blog articles how-to guides events publications book videos about Book Binge Here’s a list of recently delivered goodies from Amazon that I can’t wait to get into… I acknowledge the people who have pointed me to them, and whether I anticipate them to be a joy to read or virtuous hard work. 2000) (thanks Awie ) – on the basic motivational factors for why people do things (like share knowledge for example) – curiosity!


Green Chameleon » What Makes Social Tagging Work

Green Chameleon blog articles how-to guides events publications book videos about What Makes Social Tagging Work Tim over at LibraryThing has writen an excellent analysis of what makes social tagging work, by comparing the strategies used by Amazon and LibraryThing. And isn’t the key factor in tagging propensity likely to be whether people need to retrieve “their&# stuff, whether they create it themselves or “adopt&# it for their own use?


Strategy & Resilience Take Center Stage at Partnering Resources

Partnering Resources

A quick look at headlines over the past year makes it clear that market-roiling upsets are the new normal: “ The Amazon-Whole Foods Deal Means Every Other Retailer’s Three-Year Plan Is Obsolete ” ( Harvard Business Review , June 2017). Image: Nicole on flickr.


Building networks, Selling KM, Meetings as KM behaviors, IBM in a KM shift, Super Crunchers

John Tropea - Delicious Community

Q: I would like to know your insights on building people-to-people networks for increasing knowledge sharing and participation: how to go about it, using discussion forums, and other ways to create a knowledge-sharing environment. Pick a compelling topic that will be of interest to many people in your organization. Is there an existing distribution list of people interested in the topic? If so, use that list to invite people to join your community.


Ripple: Social Network Influencers

Laurel Papworth- Social Network Strategy

People (consumers) are learning this themselves, slowly. If you don’t fill in your profile (say, no avatar on Twitter or bio), and you don’t connect to people (no followers on Twitter, or else 1000’s you are following, but not following back).


22 Twitter revenue streams – monetizing tweets

Laurel Papworth- Social Network Strategy

Whenever I present or give classes on monetizing social networks and online communities people usually have two questions. One, should we monetize other people’s activity? Because if we don’t people have to find a way to show value themselves and that’s harder.


Download our book for free

Learning Alliances

Seven years later the book is still selling on Amazon. And we hear that people still actually use it, even though the whole technology ecology has changed so much. . Electronic versions are available in Zipped files here: For Amazon’s Kindle reader (.mobi). It is hard to believe we finished “ Digital Habitat: Stewarding technology for communities ” back in 2009 (after working on it off and on for 5 years).


Behavior change strategy cards (from Artefact)

John Tropea - Delicious Faciliatation

changing people’s behaviors. To facilitate a group brainstorm Read one card out loud, and invite people to sketch and share their ideas with. Encourage people to build upon each. For a variation on the group brainstorm Have people take turns selecting an interesting card from the deck and leading. Making active choices helps people. When people feel ownership over. Ownership and eBay When people have the highest bid. How might we help people.


“Square” Pegs Mobile Payments – Round Hole Still Not Filled

Alchemy of Change

It could make a real difference in peoples’ lives. Many people, including the folks at Blockbuster, viewed all that shipping of DVDs through the U.S. We’re used to a world where we use third-party shopping services like Amazon for free.


My Favorite Tweets for October 15 - 30 2011

Portals and KM

RT @mfauscette : Economists See More Jobs for Machines, Not People - [link] - [link]. Amazon Signs Up Authors, Writing Publishers Out of Deal [link]. Here is another in a series of posts that provide access to my favorite tweets that contain links to useful information.    Some of these I did to link to things I found useful and others are RTs that I want to save for the same reason.


Why Systems Thinking is Awesome and a Trap in Five Quotes: Post 1: There Is No Spoon

Evolving Web

A few weeks ago, I awoke to a string of tweets by people on the other side of the world discussing what I would say about Systems Thinking’s limitations. If you haven’t seen the films, get them on Netflix or Amazon.


Participation Inequality: Lurkers vs. Contributors in Internet Communities (Jakob Nielsen's Alertbox)

John Tropea - Delicious Community

A study of more than 2 million messages on Usenet found that 27% of the postings were from people who posted only a single message. million postings per day ; because some people post multiple times per day, only 0.1% The lower the overhead, the more people will jump through the hoop.


My Notes from 2011 MIT Sloan CIO Symposium: Academic Keynote Panel

Portals and KM

The event is sold out with over 900 people registered.   Alex said you make a lot of predictions based on people’s Web behavior, including what apps you will download next, your political views, etc. Amazon does hundreds daily. Erik said you need people who have the business skills and the analytical skills and this is a rare combination. 


Buying Local – Stuff I’m Thinking About

Hildy Gottlieb

Picture this: You are about to click the last “process my order” button online at Amazon or Barnes & Noble. It keeps people employed.


What Facebook Does to Kids' Brains - Technology - The Atlantic Wire

John Tropea - Delicious Social Network

Business Bachmann Was Not Blinded by a Lighting Test Technology It's Hard to Tell What Kind of Company Facebook Wants to Be Global Sales of Nightsticks Soar 7,000% on Amazon U.K. But science has proven at least one thing: Facebook does something to some people's brains, probably.


Social Networks and the Renaissance of Local News

Alchemy of Change

The way services like Yelp, eBay and Craiglist served these local information markets was to harness the power of people through investments in crowdsourcing technology. The Internet works well for services that reach millions of people in far-flung geographies.


Review of Business Goes Virtual

Portals and KM

The “people know best” strategy looks at crowd-sourcing the wisdom of every-day people. The authors report that on Christmas Day 2009, consumers purchased more Kindle books than physical books through Amazon, a virtual store itself.


The Art of Community Now Available For Free Download | Art Of Community Online

John Tropea - Delicious Community

The book is available to buy on all the major Amazon sites: Canada France Germany Japan United States United Kingdom Even if you don’t buy it, I would be hugely grateful that if you like it, please go and review it on Amazon.


How Social CRM “Friend Discovery” will Revolutionize the Way Organizations Collaborate

Alchemy of Change

Put simply, the social graph is a record of the people I know, shared in some sort of database that makes it easy for me – and my friends – to update it over time. Companies like Amazon and Netflix, with much to gain from Friend Discovery, might also join in as well.


Making Social CRM “Friend Discovery” Real

Alchemy of Change

Friend Discovery enables people to instantly discover friends who share an interest in some aspect of an organization. An architectural firm is more credible when recommendations from people I trust instantly appear when I visit the firm’s website.


Recommended Resource: Modern-Day Miracles (My Testimony is Chapter 2)

Michael Sampson - Currents

In mid-November 2009, Allison Restagno contacted me via email and shared a project that she wanted to work on - a book that documented God's work in the lives of people today, and requested permission to include my testimony in her upcoming book.


Think ‘Network Structure’ not ‘Networking’ « Connect « Innovation Leadership Network

John Tropea - Delicious Network

We do this by connecting the ideas to people. Valdis illustrates the idea by telling the story of how Ed Morrison connected up two people that he knew from the Oklahoma City Chamber of Commerce and Commerce Lexington, who were facing similar problems. 2 people like this post.


Achieving "Eureka!" (Martin White, Intranet Focus) #intranets2012 @intranetfocus

Michael Sampson - Currents

Key points: - assertion: people have two main passions - (a) a delight when you find something you are looking for ("yes!"), and (b) a delight when you are able to tell people something you know. Some people say 'we have SharePoint and SharePoint search.' look at the search logs - you can see what people are looking for, and then make change decisions if necessary. Did people find what they were looking for? -.


Power of Purpose: How Solid Purpose Generates Strategic Strength

Partnering Resources

The people served by that problem solving is a little fuzzy. Had they limited themselves to their first, most visible product and defined their purpose as help people navigate the web through speedy, efficient search, we’d lose out on much of the innovations generated by the company.


Customer Feedback: How to Value It in Your Organization, Part 2 of a 3-Part Series

Ant's Eyeview Blog

But, Net Promoter data is what people “say” they are going to do. What about what people actually say and actually do? In some cases, you have listen yourself in specific channels, like my team at Intuit did within Amazon. “Well, that is just customer feedback and this [insert business policy] makes us [insert revenue number].”. Sound familiar? As a S.P.I.C.Y.


The problem with the Kindle

Community Guy

I love Amazon. But I’ve been waiting for this particular shoe to drop: This morning, hundreds of Amazon Kindle owners awoke to discover that books by a certain famous author had mysteriously disappeared from their e-book readers. But no, apparently the publisher changed its mind about offering an electronic edition, and apparently Amazon, whose business lives and dies by publisher happiness, caved. And I love my Kindle.