Forum One Networks Partners with Linqia’s Moderator Community

Online Community Report

Forum One is very pleased to announce that we’ve partnered with Linqia’s The Moderator Community. The Moderator Community is a gateway for community managers, group moderators and enthusiasts to connect with others and exchange knowledge, learn and ask questions. I have been especially excited about the possibility of working with The Moderator Community since hearing about the concept from Maria Sipka , CEO of Linqia and founder of the site.

Forget Social Strategy, Think Social Philosophy: Hippie 2.0

Elsua

It was moderated by the incredibly talented, and good friend, Susan Scrupski under the title " Roundtable on 2.0 Yes, the good old known ROI for Social Software and how challenging it’s become to find its sweet spot. "Really? Are you serious?

2010 277

Internet Strategy in a World of Ubiquitous Tools: Sometimes You Just Gotta Launch and Learn

Influence

First of all, while there are many choices for collaboration tools, a few simple filters will get one 90% of the way there (if you want to control the content but get some feedback, use a blog tool; if you need to develop a written product, use a wiki or Google Docs; if you want group discussions and networking, use a social network tool; etc.). You don't need to produce many good outcomes to create a positive ROI, and excellent outcomes are quite possible.

2010 39

Online Community Summit 2009

Online Community Strategy

How does an organization combine employee passion with social media tools to meet organization goals? Moderator: Rachel Makool, Makool Consulting. Tags: Marketing Metrics Online Community Online Community Report crowdsourcing nfp ocs2009 roi social business social media

2009 54

Intenet strategy in a world of ubiquitous tools - sometimes you just gotta launch and learn

Influence

First of all, while there are many choices for collaboration tools, a few simple filters will get one 90% of the way there (if you want to control the content but get some feedback, use a blog tool; if you need to develop a written product, use a wiki or Google Docs; if you want group discussions and networking, use a social network tool; etc.). You don't need to produce many good outcomes to create a positive ROI, and excellent outcomes are quite possible.

2010 36

AI Use Cases For Communities & Networks

Online Community Strategy

Community Leaders and Community Platform Providers have been leveraging simplistic AI tools for more than a decade, primarily for automating community moderation tasks and supporting member personalization. Moderation of content and member behavior. ROI measures.

2018 51

The AppGap " " Dotster Provides On-line User Communities for Business: News, views, and reviews of Work 2.0 tools, apps and practices

John Tropea - Delicious Community

There is also a suite of admin features moderation, podcasting, user awards, events, newsletters and content syndication. What new thinking, strategies and tools can help teams work smarter, pre-empt personal burn out and help their companies weather the current climate?

Enterprise 2.0 Conference, Social Networking Workshop

Collaborative Thinking

I'll also be moderating a panel on best practices on adoption of enterprise social networking on Wednesday afternoon with folks from Genentech, Sabre, and Harvard University (Community & Social Network Sites: Think Adoption, Not Deployment) and presenting a brief summary of the workshop below on Thursday morning. I'm also moderating a session on the role of portals in an E2.0 If you are heading to the Enterprise 2.0

2010 Update on IBM Social Software Efforts: Part One

Portals and KM

tools came from the consumer Web. I was involved in developing a multi-media tool for their marketing instructors in the mid 80s.  Policies are being developed, in part, by looking at similar tools to determine policy issues like access control and moderation.

2010 200

The Role of Leaderboards in Online Communities

Laurel Papworth- Social Network Strategy

Certainly if you are running community moderation, a leaderboard for most helpful, most knowledgeable, most giving builds better behaviour - the community figures out very quickly that you choose voluntary moderators and community leaders from the leaderboards.

Roles 207

Full Circle Associates " More on community management (part 3 or "what's in a name")

Nancy White

How do you measure your ROI on intuition?

2008 145

Above and Beyond KM » Blog Archive » E2.0 Community Roles and Adoption Planning

John Tropea - Delicious Community

Requires a special level of engagement – providing the tools is not enough. Above and Beyond KM A discussion of knowledge management that goes above and beyond technology.

Roles 39

Communities and Collaboration " Communities of Practice: Conversations to Collaboration

John Tropea - Delicious Community

Research Wiki Video Search Communities Google Facilitation Policy fun Standards Software Event Presentations Information Management Blogs Uncategorized Social Computing Reports Central Government Social Networking Tools Delicious Links Social Media Knowledge Management Public Sector Web2.0 Powered by Twitter Tools.

Internet Evolution - The Big Report - Can Enterprise Social Networking Pay Off?

John Tropea - Delicious Social Network KM

There is a very simple means to calculate ROI. Maybe the connection is not clear but any tool that helps improve the results either by time or quality is generating ROI. Nasdaq: DELL) struggles to quantify the business value of these tools. When these social networking tools are used to connect with customers and partners, there are usually ways to calculate a payback. The dearth of hard ROI metrics should give CIOs pause.

From Social Insights to Social Business Innovation: MIT Enterprise Forum

Portals and KM

moderated the panel discussion. Ekaterina said that half of the population is under age 30 and grew up with social and real time communication so they are attuned to using social tools for innovation. Nathaniel said that you need to go beyond tools and create connections based on human experience for innovation to happen. What is the ROI on your mom? Last night I went to an interesting event sponsored by the MIT Enterprise Forum.

2011 130

List of "White Label" or "Private Label" (Applications you can Rebrand) Social Networking Platforms

John Tropea - Delicious Social Network

It’s somewhat relevant as Om Malik has now asked a rhetorical question if Social Network tools are just a feature of website. Kindly do not submit Social Networking tools that don’t meet this criteria, as the list can extend to hundreds if not thousands of companies.

2008 55

Internet Evolution - The Big Report - Can Enterprise Social Networking Pay Off?

John Tropea - Delicious Social Network KM

There is a very simple means to calculate ROI. Maybe the connection is not clear but any tool that helps improve the results either by time or quality is generating ROI. Nasdaq: DELL) struggles to quantify the business value of these tools. When these social networking tools are used to connect with customers and partners, there are usually ways to calculate a payback. The dearth of hard ROI metrics should give CIOs pause.

2009 57

10 Community Manager Responsibilities that Don't Involve Twitter.

Delicious/choconancy/online_facilitation

I remember sitting in an ROI webinar with New Marketing Labs’ Justin Levy , and he more or less skimmed through 5 or 6 different measuring tools like Grader, and of course, Google Analytics. My favorite tool for e-blasts is MailChimp.

The Value of Community Management

John Tropea - Delicious Community

Tagged as: community management , ROI [link] Tom Humbarger Rachel – thanks for the shout-out and for trying to get more case studies on the importance of community management.

2011 66

Twelve best practices for online customer communities | Enterprise Web 2.0 | ZDNet.com

John Tropea - Delicious Community

Almost all of them can be used to create a compelling community with the features that users will need to discuss, share ideas, brainstorm, complain, support, and moderate each other. Free Up IT & Focus on Core Competencies Recent Entries Determining the ROI of Enterprise 2.0

Communities and Collaboration » Maximising the power of collective knowledge

John Tropea - Delicious Community

Social Networking Tools. You need a community facilitator or moderator to provide cohesion and maintain direction for the CoP. Providing help with the CoP tools and facilities. ROI can be measured. I’d much prefer to consider the “I” in ROI as meaning “Impact”, but we live in a world where – for some – value can only be measured in terms of cash saved. Be prepared for this and consider how ROI can be quantified. Communities and Collaboration. About.

2012 35

How Twitter changed to include everyone

Endless Knots

    billives RT @isaacgarcia : @jlipnack is best moderator in world.     isaacgarcia @jlipnack is the best moderator in the world.     roguru #e2conf #e2conf21 spam is an essential business tool and companies depend on it to make a living.

2009 116

Edge Perspectives with John Hagel: Community 2.0

John Tropea - Delicious Community

This is challenging – the most critical skills sets such as discussion moderation and discussion archiving are in very short supply. To make it easy, I keep the same acronyms – ROA, ROI and ROS - but just attach different meanings. Besides, ROS has better symmetry with ROA and ROI.

2007 77

More on community management (part 3 or “what’s in a name”) | Full Circle Associates

Nancy White

How do you measure your ROI on intuition?

2008 145

More on community management (part 3 or “what’s in a name”) | Full Circle Associates

Nancy White

How do you measure your ROI on intuition?

2008 145

More on community management (part 3 or “what’s in a name”) | Full Circle Associates

Nancy White

How do you measure your ROI on intuition?

2008 145

More on community management (part 3 or “what’s in a name”) | Full Circle Associates

Nancy White

How do you measure your ROI on intuition?

2008 145

More on community management (part 3 or “what’s in a name”) | Full Circle Associates

Nancy White

How do you measure your ROI on intuition?

2008 145

More on community management (part 3 or “what’s in a name”) | Full Circle Associates

Nancy White

How do you measure your ROI on intuition?

2008 145

More on community management (part 3 or “what’s in a name”) | Full Circle Associates

Nancy White

How do you measure your ROI on intuition?

2008 145

KM Should Be An Absent Clockmaker | Above and Beyond KM

John Tropea - Delicious Faciliatation

The proof of your abilities is the degree to which those users actually are free to realize their own goals using the tools you’ve provided. Your comment is awaiting approval by a moderator. However, KM sometimes finds itself solely responsible for locating and contributing content or exercising quality control over the content contributed or moderating the discussions. Above and Beyond KM A discussion of knowledge management that goes above and beyond technology.

2008 28

What Defines a Community Manager?

John Tropea - Delicious Community

and social media tools – Writing skills Finally, the community manager needs to be resilient. In communities I’ve managed, I’ve seen countless problematic members turned into great long-term contributors by pleasant, professional interaction with an admin or moderator.

2011 55

More on community management (part 3 or “what’s in a name”) | Full Circle Associates

Nancy White

How do you measure your ROI on intuition?

2008 130

More on community management (part 3 or “what’s in a name”) | Full Circle Associates

Nancy White

How do you measure your ROI on intuition?

2008 130

More on community management (part 3 or “what’s in a name”) | Full Circle Associates

Nancy White

How do you measure your ROI on intuition?

2008 130

More on community management (part 3 or “what’s in a name”) | Full Circle Associates

Nancy White

How do you measure your ROI on intuition?

2008 130

More on community management (part 3 or “what’s in a name”) | Full Circle Associates

Nancy White

How do you measure your ROI on intuition?

2008 130

Tomoye Ecco - Enterprise community of practice software

John Tropea - Delicious Community

blogs, people, discussions and documents - so it can easily be found in the same place The only way to scale a large community while maintaining some key organizational principles Embed team sites or other applications directly in the taxonomy as a link Powerful questions and answers Question and Answers 2 minute video Questions and answers are one of the most powerful ROI tools a community can offer.

Characteristics of Emergent Communities

Delicious/choconancy/community

The basic idea is that since certain community types share common characteristics, they should also share a significant number of best practices, risks, and overall strategies, particularly those related to design, management, moderation, and ROI. Dell uses an idea tool to enable customers and the public to submit ideas. Other Posts in This Series. XYZ Axis of Community Modeling. Intro.

Creating Passionate Users: How to Build a User Community, Part 1

John Tropea - Delicious Community

Most supportive, thriving user communities have a culture that encourages users to ask questions, usually through brute-force moderation with a low-to-no-tolerance policy on ridiculing a question. I am going to share your list with the moderators there.

2007 67

How to kick start a Community | Connie Bensen

John Tropea - Delicious Community

Have them help moderate. I recently started a facebook group to solicit input for a white paper (we call them blue papers) on good tools for running a virtual office. Home Community Information Definitions Resources Favorite Blogs Speaking About My Blog How to kick start a Community February 19, 2008 | Establishing a Community | Connie If you’re interested in Community Management topics, there’s an active Facebook group where discussions are happening.

2008 33

Internet Evolution - Executive Clan Editor's Blog - Social Net-Based Onboarding Boosts Productivity

John Tropea - Delicious Social Network KM

tools to maintain continuity as older workers leave and are replaced by less experienced or knowledgeable ones. [Ed. world of blogging, commenting, and social networking, just being there wont deliver ROI.

2010 53

Forrester Wave Report: The Leaders in Community Platforms for Marketers (Part 4/4)

John Tropea - Delicious Community

As you have learned during your evaluation process, we have also recognized the need to provide full services from team evaluation, needs assessment, resource analysis, community strategy and resource planning, roll-out strategy, moderation, reporting, community marketing and ROI and TCO analysis.