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Top Ten Moderator Skills (for 2010)

e-Moderation Station

What makes a good e-moderator? I asked our team of very experienced e-moderators what they thought the most important online skills and qualities were, and below are some of their responses. Top Ten Moderator Skills. What are the key e-moderator or online tutors skills for you?

2010 33

How CNN and The New York Times Moderate Comments

Managing Communities

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Online Community Moderator Metrics

Managing Communities

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How to Build Strong Volunteer Moderator Teams

Managing Communities

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2015 22

What to Do About Inactive Volunteer Community Moderators

Managing Communities

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2015 34

The Art of Consistent Community Moderation

Managing Communities

photo credit: Lars P. In my last article, I discussed the danger of letting community guideline violations slide and how, if you let a violation go without the proper attention, you may be risking one of the most important elements of community management: consistency. On Google+, Justin Kozuch, Lead Researcher at Pixel to Product, Community [.]. Interacting with Members Managing Staff

Heidi Has Been a Moderator with Me for 10 Years

Managing Communities

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2015 20

Improve the Writer/Commenter Relationship by Leaving Moderation to Moderators

Managing Communities

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RSS 10

YouTube Comment Notification Changes Negatively Impact Moderation

Managing Communities

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Law Enforcement and Online Community Moderation: A Conversation With Two Officers/Moderators

Managing Communities

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2015 13

To Intervene or not to Intervene: New insights on Online Moderation - Communitize

Delicious/choconancy/online_facilitation

online_facilitation community_management moderation

Expressing Appreciation for Your Moderators Around the Holidays

Managing Communities

photo credit: Guru Sno Studios The holidays represent a great opportunity to express appreciation for your community’s moderators and staff members. My moderators are volunteers who help because they have enjoyed the community and want to help maintain and give back to the thing that they have benefited from. There may be some other benefits, [.]. Managing Staff

0.28% of Members on My Community Become Moderators

Managing Communities

photo credit: craiglea123 Moderators can be a very important part of your online community. I know that mine are. I select them very carefully. But, I thought it would be interesting and fun to throw some numbers behind this. So, I took KarateForums.com as an example. KarateForums.com was launched on May 21, 2001 and has [.]. Managing Staff

2001 19

Comic Book Resources to Delete Forum with 12.9 Million Posts; Launches New Community with Stricter Moderation

Managing Communities

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2014 24

Why We Moderate Online Forums and Communities

Managing Communities

photo credit: soukup Why moderate? Why do we moderate? If you ask a collection of people who run online communities, you’ll likely come up with dozens of different, or different sounding reasons. But, they’ll likely all come back to one thing. That thing is focus. When you really break it down, that is why we [.]. Managing the Community Thinking

Abuse of Power and Corruption: How Law Enforcement Officers and Online Community Moderators Can Avoid Them

Managing Communities

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2015 18

Mistakes Create Teachable Moments for Moderators

Managing Communities

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RSS 9

Moderators Make Mistakes, But Dishonesty Betrays Deeper Issues

Managing Communities

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RSS 12

Do Forum Moderators Become Less Effective the Longer They Remain on Staff?

Managing Communities

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2014 15

How to Select Moderators and Staff Members on an Established Online Community

Managing Communities

photo credit: OttoKristensen We’re getting toward the end of of the latest round of new staff members on KarateForums.com, which is an established online community that I have run for over 10 years. Many communities, mine included, feature a staff of volunteers, who complement the person or team that is primarily responsible for the community. [.]. Managing Staff

2011 21

The Biggest Reason That My Moderators Support My Decisions

Managing Communities

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RSS 10

I Received an Amazing Christmas Gift From One of My Moderators

Managing Communities

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2013 15

We’re Talking Comment Moderation at SXSW 2015; Will I See You There?

Managing Communities

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2015 12

LEGO Universe’s Penis Problem and Why Moderation Efforts Aren’t Hopeless

Managing Communities

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2015 11

Slide Deck: Managing Abusive Online Community Members (or “The Mean Things People Say to Moderators”)

Managing Communities

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RSS 13

Videoconferencing platforms for teaching online – a short video guide

e-Moderation Station

E-Moderation Live online teaching video guides webinar advice EFL elearning ESL online online tutor platforms TESOL tips video-conferencing

Have a Tier of Staff Below Moderator? Let Them Move Threads

Managing Communities

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2014 12

What Do Your Moderators Do After They’ve Become Your Moderator? (or “I’m Proud of My Coaching Tree”)

Managing Communities

photo credit: digika In sporting circles, especially in the National Football League (NFL), the idea of a coaching tree is fairly well known. According to Wikipedia, a coaching tree is “is similar to a family tree except it shows the relationships of coaches instead of family members. There are several different ways to define a [.]. Managing Staff

How to Build a Tight Knit, Loyal Team of Online Community Moderators

Managing Communities

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RSS 13

Key Takeaways from How CNN and The New York Times Moderate Comments

Managing Communities

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RSS 10

The 2-minute guide to lurking

e-Moderation Station

2000): E­Moderating: The Key to Teaching and Learning Online. 1-minute guide elearning E-Moderation lurker lurking MOOC online online tutor technology TESOL tips web 2.0Image by jurek d. Who lurks? Danger, strangers, criminals, and horrors all lurk (according to one concordance).

2016 24

The 1-minute guide to the mobile classroom

e-Moderation Station

E-ModerationPhoto by Milica Sekulic. Wondering how to start introducing elements of mLearning (mobile learning) into your language classes? Here are five ways to do so, starting from simple recognition type activities to more complex project work. 1 Show and tell.

2012 55

Why I Redirect Criticism (and Worse) Away from My Moderators and Onto Me

Managing Communities

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RSS 10

Attention to Detail is an Important Trait for Moderators

Managing Communities

photo credit: Chrissy Olson Among the many traits that I value in a moderator, one of the most important is a strong attention to detail. Details matter. A lot. Details are the difference between a post that violates your guidelines and one that doesn’t. Details are what ensures consistency in the application of those guidelines [.]. Managing Staff

10 Years Ago Today, Heidi Joined My Staff as a Moderator

Managing Communities

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RSS 10

Think About Online Community Moderation Escalation Policies Before You Need Them

Managing Communities

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RSS 10

Comment moderating

Collaborative Thinking

Just a quick note - I turned on moderation for comments just to reduce the amount of spam I have been getting lately on blog posts. For comments that have a normal looking name and are "on topic", you can expect those comments to show up, regardless of whether you agree with me or not - I'm just looking to reduce the noise. So if you are not something named "cheap calls", "excel training", "free essays" - then you pass the first test.

The Cost of the Privilege of Post-Moderation is Patience and Understanding

Managing Communities

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RSS 10

10 Years After Final Post, Tom Coates’ Everything in Moderation is Still Great

Managing Communities

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RSS 7

All Things in Moderation - E-moderating, 2nd edition

Delicious/choconancy/online_facilitation

List of resources from the 2003 workshop held by ALTIMOD. emoderation online_facilitation resources