Online Community Moderator Metrics

Managing Communities

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Twitter: Measuring clickthrus Social Media Metrics

Laurel Papworth- Social Network Strategy

Metrics and measurement in the social network space rock. Technorati Tags: Measuring , Metrics , mike seyfang , tweetburner , Twitter , twurl. Tags: tweetburner twurl mike seyfang Twitter Measuring Metrics How do you know who has clicked through on a link, how many times and the sum of click thrus on retweets? Let Auntie SilkCharm explain. In dot points: Sign up to Tweetburner. Add Twurl button to your toolbar. Monitor pages twurled on yr archive page e.g. [link].

Green Chameleon » Knoco on KM Metrics

Green Chameleon

www.straitsknowledge.com blog articles how-to guides events publications book videos about Knoco on KM Metrics The latest issue of Knoco’s newsletter has a very good, practical feature on the different kinds and purposes of KM Metrics. I completely agree that there is far more to monitoring and evaluation that metrics, and maybe we will cover the rest of it in a future newsletter, though treatment in a newlstter is neccessarily high level.

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Blog>> Knoco on KM Metrics

Green Chameleon

The latest issue of Knoco’s newsletter has a very good, practical feature on the different kinds and purposes of KM Metrics. I prefer now to use the wider term monitoring and evaluation, because metrics implies a very narrow focus, but apart from that, there’s a lot of good stuff in this coverage (compare with our white paper on How to Use KPIs in Knowledge Management ): Measuring implementation.

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The Destructive Myth of Comparative Performance Metrics

Portals and KM

Recently, I learned (via Deb Lavoy on Twitter ) of an enlightened post by Dick Grote, The Myth of Performance Metrics on the Harvard Business Review blog network. That myth says that in order for an appraisal to be objective, assessors must have quantifiable metrics to support their assessment judgment.” 

2011 138

Blog>> Metrics for Insight

Green Chameleon

Lee Romero has started a series of blog posts ( here and here ) on how he’s developing some relatively simple metrics for the communities in his company. What I also like is the smart, thoughtful way he’s approaching the matter of metrics, not from the routine “how are we doing?&# angle, but for how the metrics can give insight into the way that the communities are working, or raise questions worth asking.

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Social Business Implementation Challenges - Metrics, Risk, and Change Management

Michael Sampson - Currents

Three key issues must be addressed, based on interviews and survey responses: (1) Companies need to consider how to incorporate social metrics into their traditional enterprises and processes. (2) Metrics can be hard, and can be easily twisted to prevent things rather than enabling the exploration of possibilities. Debra comments on three big social business implementation challenges , coming out of a recent IBM study. "

Blog>> Metrics, ROI, Monitoring and Evaluation Again

Green Chameleon

Some updates on the monitoring and evaluation of KM front. My contribution to the Carliner & Shank Elearning Handbook was on establishing the value of an elearning initiative, and reviews a range of valuation methods to consider.

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Community Metrics at Novell

Delicious/choconancy/communities_of_practice

communities_of_practice metrics ROI

2009 32

Is "Time Saved" the Only Important Metric?

Michael Sampson - Currents

Nicholas writes about Google's view on history and measuring value , and concludes with this gem: " Maybe the question we should be asking, not of Google but of ourselves, is what types of questions the Net is encouraging us to ask. Should human thought be gauged by its output or by its quality? That question might actually propel one into the musty depths of a library, where "time saved" is not always the primary concern. ". Yeah, are we asking the right questions (or only the easy ones)?

2011 114

Green Chameleon » Metrics, ROI, Monitoring and Evaluation Again

Green Chameleon

www.straitsknowledge.com blog articles how-to guides events publications book videos about Metrics, ROI, Monitoring and Evaluation Again Some updates on the monitoring and evaluation of KM front.

Useful Guidelines and Metrics for Speeding Up Your Organization

Portals and KM

From this work they abstracted four critical leadership practices than enable strategic speed and conceived of two key metrics: reduced time to value and increased value over time. Again, this scorecard can be a very useful metric in evaluating enterprise 2.0 Here is a very timely book from several thoughtful people at The Forum Corporation,   Strategic Speed (Harvard Business Press) was written by Jocelyn Davis, Henry Frechette, and Edwin Boswell and recently released.

2010 130

Value and Community Behavior Metrics: “Behavior Stoppages?”

Connectable Dots

As we evolve metrics for member participation (watching participants rate, moderate, guide discussions, answer & Inspire, welcoming new members, etc.) Even if all of the rewards are experiential, and nothing looks like compensation, could an organized community that knows about metrics and valuation of a business do a “behavior stoppage&# of desired activities as protest against a company action?

2009 89

Quality as a Community Metric

Charmed Particles

New members, posts-per-member, churn (new members - members who are inactive or quit) are fairly typical metrics that I've used in looking at communities. But for myself, I've also been obsessed with 'quality' as a community metric; both in terms of how 'upward-norming' the community is, and how well the community fulfills the intent of the community sponsor.

Green Chameleon » Metrics for Insight

Green Chameleon

www.straitsknowledge.com blog articles how-to guides events publications book videos about Metrics for Insight A while back Mary Abraham tagged me on the meme of why when and where I blog, and over the past few days I’ve been coming to the conclusion that blogging for me is a way of storing my memory in the external environment. What I also like is the smart, thoughtful way he’s approaching the matter of metrics, not from the routine “how are we doing?&#

2008 100

Socialcast Adds Sharepoint and Outlook Integration, New Features, and Enhanced Metrics

Portals and KM

Socialcast was one of the first enterprise microblogging providers (see 2008 post: Socialcast Brings Twitter Style Functionality into the Enterprise ) and I have covered them several times since that first post (e.g., Socialcast Adds Broadcasting Capability to Enterprise Microsharing ).

Metrics and Assessment Tools for Effective Virtual Teams

Michael Sampson - Currents

Ajay just asked this question: " Are there any metrics or Assessment tools to measure the effectiveness of a Virtual or Distributed Team? What metrics or assessment tools do you use for this? I want to be able to implement some of these recommendations that I have been reading, but would like a way to measure pre and post implementation to understand how much of a difference these really make. ".

The New Capitalism – People and the Need for New of Value Metrics

Portals and KM

I have seen what happens where start-ups do not invest in employee development or large organizations cut back on it with damaging consequences. As Charles Handy , the economist observes in a post-industrial economy , it is people that have knowledge who now own the new means of production, not their bosses. He points out that this change from an industrial to a knowledge-based economy requires a new approach to management.

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Three masquerades of metrics

Social Abacus

Tomorrow is about patterns, depth, and dynamic metrics Below is an excerpt of a post I wrote for our Collaboratory today. Curious to hear readers' thoughts on measurement flaws and opportunities in the social space. Please find the full post here. There are three major opportunities that could help unlock the value of conversations and other social interactions.

2009 35

Web Metrics: How Do You Measure Up?

Influence

So you're tracking your web analytics, and your metrics are going up in all categories. Reports like this are great for organizations to determine if their increases in different web metrics are comparable or better/worse than others'.

2010 70

Online Communities: Metrics and Reporting 2009

Online Community Report

The Online Communities: Metrics and Reporting research study was initiated in late July of 2009, and ran until the second week of August 2009. There is a growing need for community metric standards that are platform and vendor-independent. Metrics Currently Being Tracked.

2009 46

happiness: metrics in my hands

Social Abacus

One of the developers recommended it to me in response to some ideas I shared on arming users with metrics that can empower us to change behavior. It's particularly interesting in light of the recent flurry of activity in response to Loic Le Meur's thoughts on adding Authority metrics to Twitter (even if the heart of that conversation was about improving search). Over the past 2 weeks, I've been trying out Happy Factor on Facebook.

2008 35

metrics in the hands of users

Social Abacus

Do I really want a metric next to each friend telling me how similar our tastes are or how good of friends we *really* are? Naturally, armed with this type of info, you can see how metrics can directly impact behavior. So I started thinking about metrics in the hands of users (full disclosure: a discussion that evolved in talking to others).

2008 35

The metric system and math skills

Making Sense With Facilitated Systems

I once suggested that eliminating the use of the customary system of units in this country would help us learn and compete. Now Richard Slettvet, a local teacher, has made the same point in A logical way to improve math scores. Is it time to act? Who will you engage? Feel free to tell others about this post.

Community ROI, Metrics, and Events

John Tropea - Delicious Community

» Warning : join() [ function.join ]: Invalid arguments passed in /mnt/local/home/fastwonderblog/fastwonderblog.com/wp-content/themes/k2/app/includes/info.php on line 697 "> Community ROI, Metrics, and Events Published by Dawn on December 10, 2007 in community. ForumOne has also released a couple of interesting reports: Online Community ROI Online Community Metrics Related Fast Wonder Posts: Fast Wonder is Now a Community Podcast, too!

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The Importance of Active Community Management – Proved With Real Data « Social Media Musings by Tom Humbarger

Delicious/choconancy/online_community

community_management metrics evaluation online_community

2011 53

Monetization: Facebook Revenue and Business Model

Laurel Papworth- Social Network Strategy

Tags: Metrics Monetization Money business revenue business models Facebook MySpace revenue streams virtual goods

Attributes of Thriving Online Communities

Online Community Strategy

Community 101 Community Management Design influencers Metrics Online Business Online Community Online Community Roundtable Social Business social media State of Online Community community social business thriving

2013 93

Slides from my Dreamforce 2011 session “Embracing & Sustaining Your Community Ecosystem”

Online Community Strategy

Community 101 Community Management Conferences Metrics Online Community community df11 ecosystem social mediaEmbracing & Sustaining Your Community Ecosystem. View more presentations from Dell Social Media. Tagged: community , df11 , ecosystem , Online Community , social media.

2011 62

Telligent Releases an Integrated Suite of Collaboration Tools with High Powered Metrics | The AppGap

John Tropea - Delicious Community

They offer six different types of “buzz&# metrics to let you know what is being said within the enterprise. Telligent Releases an Integrated Suite of Collaboration Tools with High Powered Metrics [.]

Monetizing: Virtual Goods venture capital 2009

Laurel Papworth- Social Network Strategy

Tags: Metrics Monetization Money Online Communities business revenue social media social networks user generated content web 2.0

2009 202

Customer Advertising: Shop, Buy, Publish – Blippy vs Facebook

Laurel Papworth- Social Network Strategy

Tags: Marketing Metrics research revenue beacon blippy Facebook Online Communities shopping social networks

Do You Have Call Deflection or Call Accumulation?

Managing Communities

Metrics and MeasurementPlease Update Your ManagingCommunities.com RSS Feed Subscription This feed has moved to: [link] I apologize for the trouble. For more details, please read my post on the matter. Thank you.

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Announcing the Online Community Unconference 2013 – We’re Back!

Online Community Strategy

Community Management influencers Metrics Online Business Online Community Online Community Report Online Community Roundtable Online Community Unconference Social Business social media State of Online Community CMAD cmgr community mamager ocu social business

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Kerrie Anne's Fridge Magnets: Of KM Metrics, Whales, Hermit Crabs and other things

John Tropea - Delicious Community

skip to main | skip to sidebar Nov 4, 2008 Of KM Metrics, Whales, Hermit Crabs and other things Metrics matter. but not necessarily measured to become part of the official IT KPIs & metrics. Labels: Community of Practice , COP , KM Metrics , Sharing Lessons Learned , Social Network Analysis , Web 2.0 Adaptability War and Remembrance Detail 130 Years of KM Forensics, Governance & Metrics. 130 Years of KM Forensics, Governance & Metrics: P.

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Emerald: Article Request - A systematic framework for analysing the critical success factors of communities of practice

Delicious/choconancy/communities_of_practice

communities_of_practice metrics evaluation ROI

#OCTRibe Topic: Valuing Participation in Online Communities

Online Community Strategy

Tags: Community Management Online Business Online Community Online Community Report Online Community Unconference dashbaords Metrics octribe ocu2009 online community management online community roi social netowrking

Online Community Success and ROI | Will Pate's Blog

Delicious/choconancy/online_community

Will Pate's take on online community metrics and ROI. Tags: metrics ROI online_community

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Building Online Communities by the Numbers - ClickZ

Delicious/choconancy/online_community

Tags: metrics ROI online_community

Online Community Summit 2009

Online Community Strategy

Tags: Marketing Metrics Online Community Online Community Report crowdsourcing nfp ocs2009 roi social business social media

2009 54

Developing a Social Strategy: Research Project Open for Participation

Online Community Strategy

Tags: 1 Metrics Strategy blogging #socstrat governance onlinecommunity planning Research socialmedia

Online Community Unconference East - 2009

Online Community Strategy

Tags: social media new york Online Community Marketing nyc ocue2008 online community unconference east Metrics social media event unconference Online Community Unconference 1

2009 46

Pieces of me on community. : Online Community Roundtable Notes

Delicious/choconancy/online_community

Tags: metrics online_community success_factors

2008 28