Trending Sources

Online Community Moderator Metrics

Managing Communities

Please Update Your RSS Feed Subscription This feed has moved to: [link] I apologize for the trouble. Thank you. Managing Staf

The Destructive Myth of Comparative Performance Metrics

Portals and KM

Recently, I learned (via Deb Lavoy on Twitter ) of an enlightened post by Dick Grote, The Myth of Performance Metrics on the Harvard Business Review blog network. That myth says that in order for an appraisal to be objective, assessors must have quantifiable metrics to support their assessment judgment.”     

2011 26

Boston E20 Notes: Got Numbers? Community Metrics and Analysis

Portals and KM

Community Metrics and Analysis led by Jillian Bejtlich, Community Manager, Autodesk. As a member of marketing, communications, support, or whoever the community is run by, you’re probably accustom to being asked for a variety of metrics and ways to prove success, profitability, and efficiency. Fourth, focus on one metric at a time.

2018 16

Social Business Implementation Challenges - Metrics, Risk, and Change Management

Michael Sampson - Currents

Three key issues must be addressed, based on interviews and survey responses: (1) Companies need to consider how to incorporate social metrics into their traditional enterprises and processes. (2) Metrics can be hard, and can be easily twisted to prevent things rather than enabling the exploration of possibilities. My Comments.

Is "Time Saved" the Only Important Metric?

Michael Sampson - Currents

Nicholas writes about Google's view on history and measuring value , and concludes with this gem: " Maybe the question we should be asking, not of Google but of ourselves, is what types of questions the Net is encouraging us to ask. Should human thought be gauged by its output or by its quality? Being Effective

Slides from my Dreamforce 2011 session “Embracing & Sustaining Your Community Ecosystem”

Online Community Strategy

Community 101 Community Management Conferences Metrics Online Community community df11 ecosystem social media

2011 21

Blog>> Knoco on KM Metrics

Green Chameleon

The latest issue of Knoco’s newsletter has a very good, practical feature on the different kinds and purposes of KM Metrics. Measuring value. Measuring compliance. Measuring activity. Measuring outcomes

Twitter: Measuring clickthrus Social Media Metrics

Laurel Papworth- Social Network Strategy

Metrics and measurement in the social network space rock. Technorati Tags: Measuring , Metrics , mike seyfang , tweetburner , Twitter , twurl. Tags: tweetburner twurl mike seyfang Twitter Measuring Metrics How do you know who has clicked through on a link, how many times and the sum of click thrus on retweets? In pictures.

Attributes of Thriving Online Communities

Online Community Strategy

I got my start building online communities in 1999 with the launch of Attributes of Thriving Communities. Attribute. Shared Identity.

Building Online Communities by the Numbers - ClickZ


Tags: metrics ROI online_community

Blog>> Metrics, ROI, Monitoring and Evaluation Again

Green Chameleon

Some updates on the monitoring and evaluation of KM front. conference if enough people think it’s important and vote for him.

Do You Have Call Deflection or Call Accumulation?

Managing Communities

Metrics and MeasurementPlease Update Your RSS Feed Subscription This feed has moved to: [link] I apologize for the trouble. For more details, please read my post on the matter. Thank you.

RSS 2016 5

Community Metrics at Novell


communities_of_practice metrics ROI


Green Chameleon » Metrics, ROI, Monitoring and Evaluation Again

Green Chameleon

Metrics that assess an organizations KM state&# Posted on January 21, 2010 at 06:24 AM | Comment permalink Patrick Lambe Brilliant, Tony, many thanks.

Announcing the Online Community Unconference 2013 – We’re Back!

Online Community Strategy

File under: blog posts I never thought I would be writing – but excited that I am. This is about real professionals having real conversations.

2013 18

Green Chameleon » Metrics for Insight

Green Chameleon blog articles how-to guides events publications book videos about Metrics for Insight A while back Mary Abraham tagged me on the meme of why when and where I blog, and over the past few days I’ve been coming to the conclusion that blogging for me is a way of storing my memory in the external environment. RSS2.

Value and Community Behavior Metrics: “Behavior Stoppages?”

Connectable Dots

As we evolve metrics for member participation (watching participants rate, moderate, guide discussions, answer & Inspire, welcoming new members, etc.) Bill Johnston poses an interesting OCTribe question — what is the monetary value to online community member participation and contribution? This ad-hoc group (movement?) octribe.


Quality as a Community Metric

Charmed Particles

New members, posts-per-member, churn (new members - members who are inactive or quit) are fairly typical metrics that I've used in looking at communities. I'm not sure how to quantify it, but I think we all know it when we see it. You can, however, also get a stable negative community, where abuse is itself a norm. What's the answer?

Useful Guidelines and Metrics for Speeding Up Your Organization

Portals and KM

From this work they abstracted four critical leadership practices than enable strategic speed and conceived of two key metrics: reduced time to value and increased value over time. Again, this scorecard can be a very useful metric in evaluating enterprise 2.0   Forum has shown great longevity. Enterprise 2.0 adoptions.  

Three masquerades of metrics

Social Abacus

Tomorrow is about patterns, depth, and dynamic metrics Below is an excerpt of a post I wrote for our Collaboratory today. Curious to hear readers' thoughts on measurement flaws and opportunities in the social space. Please find the full post here.

The Importance of Active Community Management – Proved With Real Data « Social Media Musings by Tom Humbarger


community_management metrics evaluation online_community

Socialcast Adds Sharepoint and Outlook Integration, New Features, and Enhanced Metrics

Portals and KM

Socialcast Adds Broadcasting Capability to Enterprise Microsharing ). We started at a high level. brings. Email is one example of this. can provide

Metrics and Assessment Tools for Effective Virtual Teams

Michael Sampson - Currents

Ajay just asked this question: " Are there any metrics or Assessment tools to measure the effectiveness of a Virtual or Distributed Team? What metrics or assessment tools do you use for this?

Online Communities: Metrics and Reporting 2009

Online Community Report

The Online Communities: Metrics and Reporting research study was initiated in late July of 2009, and ran until the second week of August 2009.

happiness: metrics in my hands

Social Abacus

One of the developers recommended it to me in response to some ideas I shared on arming users with metrics that can empower us to change behavior. The metrics I believe will empower us-- as users-- are of a completely different nature than things like Authority and Influence. It's less about attention, more about mindfulness.

metrics in the hands of users

Social Abacus

Do I really want a metric next to each friend telling me how similar our tastes are or how good of friends we *really* are? Naturally, armed with this type of info, you can see how metrics can directly impact behavior. product and music selections). What would new ways to organize and search my FB account really look like?

Web Metrics: How Do You Measure Up?


So you're tracking your web analytics, and your metrics are going up in all categories. Great! percent ( sign up for our newsletter here! ).

Community ROI, Metrics, and Events

John Tropea - Delicious Community

» Warning : join() [ function.join ]: Invalid arguments passed in /mnt/local/home/fastwonderblog/ on line 697 "> Community ROI, Metrics, and Events Published by Dawn on December 10, 2007 in community. Tags: community , metrics , roi. OpenID 2.0 OpenID 2.0

The metric system and math skills

Making Sense With Facilitated Systems

I once suggested that eliminating the use of the customary system of units in this country would help us learn and compete. Now Richard Slettvet, a local teacher, has made the same point in A logical way to improve math scores. Is it time to act? Who will you engage? Feel free to tell others about this post.

Engagement Scorecard from Sitrion

Michael Sampson - Currents

Drill Down views of each metric provide trend data over time to assist with more detailed analysis. Adoption

2014 19

Half-a-Call More Per Hour

Michael Sampson - Currents

What’s your performance metric? The workers with standing desks alternated between standing and sitting, and on average, sat down for 1.6

2016 46

What is your Social Media ROI? Who Cares?

Ant's Eyeview Blog

And within Stage 2, a simple answer is to measure what will get you to the operational stage – metrics that will signal success in your social media operation and align with your objectives. Include your analytics and finance teams to help validate your social metrics. comes around every season. The dogma?

ROI 41

Telligent Releases an Integrated Suite of Collaboration Tools with High Powered Metrics | The AppGap

John Tropea - Delicious Community

They offer six different types of “buzz&# metrics to let you know what is being said within the enterprise. conference for a live demo.

Growing the Tilburg urban farming community map

Making CommunitySense

For example, there is a whole array of “metrics” The Degree -metric, for instance, gives an indication of which participants are likely local hubs and connectors within the community. Metrics can also not yet be shared as links, but can be accessed by clicking the metrics-symbol at the bottom of the map: .

2015 43

Customer Advertising: Shop, Buy, Publish – Blippy vs Facebook

Laurel Papworth- Social Network Strategy

Tags: Marketing Metrics research revenue beacon blippy Facebook Online Communities shopping social networks

Social Analytics 2.0 – Its Time!

Governance in a Networked World

In fact, focusing on adoption as a success metric may lead to failure”. relationship centred” metrics. metrics. in action.

Monetization: Facebook Revenue and Business Model

Laurel Papworth- Social Network Strategy

Tags: Metrics Monetization Money business revenue business models Facebook MySpace revenue streams virtual goods

My Favorite Tweets for May 1 - 14 2011

Portals and KM

Using Twitter Following + Follower Numbers as Effective Metric [link]. Why Mass Influence Metrics Don’t Work in Gardens [link]. Here is another in a series of posts that provide access to my favorite tweets that contain links to useful information.  I spot tested the reduced shortened urls and they all should work.

2011 48

Kerrie Anne's Fridge Magnets: Of KM Metrics, Whales, Hermit Crabs and other things

John Tropea - Delicious Community

skip to main | skip to sidebar Nov 4, 2008 Of KM Metrics, Whales, Hermit Crabs and other things Metrics matter. but not necessarily measured to become part of the official IT KPIs & metrics. Labels: Community of Practice , COP , KM Metrics , Sharing Lessons Learned , Social Network Analysis , Web 2.0 stuff. ie Kerrie.

CoP 0

Is Twitter Where Connections Go to Die? – The Unfollowing Experiment


Is it still worth it, is it just a vanity metric , is it an influence metric you can make good use of? The place to be. Always. Or not.

2015 68