An Update on the Online Community Unconference 2013 #OCU2013

Online Community Strategy

I wanted to provide a quick update regarding the Online Community Unconference that we are putting together in Mountain View on May 21. Lithium. If you haven’t had a chance to register, you can find more info here: Online Community Unconference 2013 Registration.

2013 90

The Role of Brands in Online Communities

Online Community Strategy

T here seems to be a wave of bad advice and misguided thinking regarding where and how brands should engage with their communities. This is really unfortunate, as I’m convinced many organizations are missing key opportunities to realize value from online communities.

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Online Community Platform & Vendor Research

Online Community Strategy

This is cross-posted from the Online Community Report blog. The Online Community Platform and Services Satisfaction research report was published in March of this year as part of the ongoing efforts of the Online Community Research Network. The intention of the research project was to provide insight about customer attitudes towards online community platform and service vendors, particularly around satisfaction.

Online Community Platform & Services Satisfaction

Online Community Report

The Online Community Platform and Services Satisfaction research project was initiated in January of 2009 and published in March. Further, we wanted to explore the unmet needs in the online community platform and services market. Ease of community management.

Online Community Platform & Services Satisfaction Research

Online Community Report

The Online Community Platform & Services Satisfaction Survey was initiated in May of 2010. Lithium. Over a quarter of the respondents, 27% (13), are actively looking for a new online community platform. Community Platforms – Rated.

ReadWriteWeb: Guide to Online Community Management

John Tropea - Delicious Community

Part one is a 75 page collection of case studies, advice and discussion concerning the most important issues in online community. A team of five ReadWriteWeb researchers worked together scouring the web for hundreds of blog posts and articles about online community management.

2011 55

Webcast of Online Community Health: Give Your Online Community a Check-up Now Available

Online Community Report

The archive for the Online Communities Health: Give your Online Community a Check-Up Webinar is now available. On the webcast today, Bill Johnston was joined by Joe Cothrel of Lithium Technologies and Marty Collins of Microsoft.

Introducing the ReadWriteWeb Guide to Online Community Management

Delicious/choconancy/online_community

We're excited to announce the availability of ReadWriteWeb's Guide to Online Community Management , our first premium report. Part one is a 75 page collection of case studies, advice and discussion concerning the most important issues in online community.

Online Community Unconference 2007 / Online Community Unconference 2007

John Tropea - Delicious Community

Workspace: Online Community Unconference 2007 Whats New Weblogs Loading. 374 Revisions Print Tools Export as HTML Export to PDF Export to Word Online Community Unconference 2007 hide Welcome to the Wiki for the Online Community Unconference. Raines Cohen would like to shoot a video consisting of as many of us as are willing (one by one) simply answering the question "What does community mean to you?"

2007 28

An Award Winning Community Strategy… 30 Years in the Making

Online Community Strategy

Community has been part of the fabric of Autodesk since the beginning, and as early as 1986 the company was engaging customers in the nascent virtual communities forming around BBS, Compuserve and the like. The Autodesk Community Transformation. The Fusion 360 Community.

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Community ROI / Online Community Unconference 2007

John Tropea - Delicious Community

Workspace: Online Community Unconference 2007 Whats New Weblogs Loading. Community users spend 54% more than non-community users (EBay, 2006) • In customer support, live interaction costs 87% more per transaction on average than forums and other web self-service options. Forrester, 2006) • Community users visit nine times more often than non-community users (McKInsey, 2000). Community Mobile Settings Help Log in Register

2007 28

Ten leading platforms for creating online communities | Enterprise Web 2.0 | ZDNet.com

John Tropea - Delicious Community

LDAP Live ID openid Lightweight Service Models Mashups Enterprise Mashups Situational Software Network Effects Open APIs Products Rich Internet Applications (RIA) Ajax SaaS SOA Business Process Management Global SOA Governance Orchestration Web-Oriented Architecture (WOA) WS-* Social Computing Social Software Community Customer Community Grassroots Community Social Media Social Networking Tolerance Continuum Web 2.0 Ten leading platforms for online communities 1.

An Award Winning Community Strategy… 30 Years in the Making

Online Community Strategy

Community has been part of the fabric of Autodesk since the beginning, and as early as 1986 the company was engaging customers in the nascent virtual communities forming around BBS, Compuserve and the like. The Autodesk Community Transformation. The Fusion 360 Community.

2015 46

#CMAD 2013 and Sharing Some Appreciation

Online Community Strategy

Today (ok, technically tomorrow) is Community Manager Appreciation Day, or #CMAD. I see #CMAD as a way to raise the visibility of the role of Community Management in addition to a whole lot of gratitude for Community Managers being passed around. My “A” is still appreciation, but I wanted to call out a handful of people in the industry who have really helped shape my thinking about Community Management, and consequently, my career in the industry.

2013 58

Community vs. Social Network - Lithosphere Community

John Tropea - Delicious Community

Lithosphere Community Sign In Forums Up 24 Comments Community vs. Social Network MikeW (Lithium Guru) Jun 6 Labels: Cyber Anthropology Social Media Michael Wu, Ph.D. is Lithiums Principal Scientist of Analytics, digging into the complex dynamics of social interaction and online communities. Social networks Everyone has their own social network (whether online or offline). So what is it that holds these communities together?

Cisco, The Social Experience Company?

Collaborative Thinking

From a technology perspective, there are lots of options in this space (in alpha order: Awareness, Communispace, HiveLive, Leverage, Lithium, Mzinga, Sparta and many more). marketing, relationship/community management, app dev, and internal activities that include content, collaboration, communication, process, and analytics) will take time and Cisco will need to demonstrate the necessary non-technology competencies soon.

Social CRM Virtual Summit - November 11th, 2009

Online Community Report

We’re proud to be sponsors of Lithium’s online conference Social CRM on November 11th. The Social CRM Virtual Summit is a five-hour online conference, which includes webcasts by industry leaders in an interactive exhibit hall, a resource center with extensive materials for download, and a virtual networking lounge to chat live with speakers and prospects. Bill Johnston will lead a session on Best Practices: Community, Strategy and Planning with Joe Cothrel of Lithium.

2009 39

The 90-9-1 Rule in Reality - Lithosphere Community

John Tropea - Delicious Community

Lithosphere Community Sign In Forums Up 13 Comments The 90-9-1 Rule in Reality MikeW (Lithium Guru) Mar 18 Labels: 90-9-1 Dr. Michael Wu, Ph.D. is Lithiums Principal Scientist of Analytics, digging into the complex dynamics of social interaction and online communities. If youve ever managed a community youve probably heard of the " 90-9-1 rule ". If you have observed a community closely, you have probably seen it in action.

2010 60

Dion Hinchcliffe Enterprise 2.0 Conference Workshop – Part Two

Portals and KM

platforms; wikis, blogs, microblogging, mashups, online communities, social bookmarking, social networking and them went over the vendor space with examples of each category. Online communities include: Joomla, Drupal, Zikula, PHP/Nuke SharePoint, Lithium, Telligent, DotNetNuke, KickApps, Jive. Dion offered a breakdown of effort: tools, 15%, integration, 25%, community management 25%, IT support, 15% change management 20%.

2009 100

The Economics of 90-9-1: The Lorenz Curve - Lithosphere Community

John Tropea - Delicious Community

Lithosphere Community Sign In Forums Up 0 Comments The Economics of 90-9-1: The Lorenz Curve MikeW (Lithium Guru) Mar 24 Labels: 90-9-1 Dr. Michael Wu, Ph.D. is Lithiums Principal Scientist of Analytics, digging into the complex dynamics of social interaction and online communities. Although participation inequality is not news in itself, we have found that the extent of this inequality is not uniform across communities.

Community 2.0: Supply chain management gets new social network

John Tropea - Delicious Social Network KM

skip to main | skip to sidebar Wednesday, February 11, 2009 Supply chain management gets new social network Inovis Social Network is a new online community specifically for those in supply chain management. Join Community 2.0 Join our Community 2.0 Favorites Community 2.0

The Economics of 90-9-1: The Gini Coefficient (wit. - Lithosphere Community

John Tropea - Delicious Community

Lithosphere Community Sign In Forums Up 4 Comments The Economics of 90-9-1: The Gini Coefficient (with Cross Sectional Analyses) MikeW (Lithium Guru) Mar 29 Labels: 90-9-1 Dr. Michael Wu, Ph.D. is Lithiums Principal Scientist of Analytics, digging into the complex dynamics of social interaction and online communities. The question is what does the Lorenz curve for other communities look like? a community may have both support and marketing function).

2010 50

List of "White Label" or "Private Label" (Applications you can Rebrand) Social Networking Platforms

John Tropea - Delicious Social Network

Below you’ll find a list of over 100 vendors (and more in the comments) of vendors that offer commodity community software. Me.com “Build your own community with SNAPP! Build your community today and start generating incremental revenue from user generated content.&#

2008 55

Instant Communities: List of companies that provide Web Collaboration Suites or Platforms

John Tropea - Delicious Community

Requirements Here’s a list of companies that provide collaboration platforms with turn-key social features for ‘instant’ community. These platforms can be used in intranets, extranets, or public communities. Community Zero ?

2008 58

Using social software to reinvent the customer relationship | Enterprise Web 2.0 | ZDNet.com

John Tropea - Delicious Community

For comparison’s sake, online customer communities were a very hot topic last year in this same space, but as I pointed out then , it was surprisingly hard to create them repeatably. to customer relationships using many of the strengths of the community model.

A community of community managers on Twitter? " Marketing Nirvana

John Tropea - Delicious Community

Home About Subscribe jump to navigation A community of community managers on Twitter? April 8, 2008 Posted by Mario Sundar in Community Marketing. Purely Social (53%) For community - 31% For Family & Fun - 22% 2. Maxwell Gold: Community Evangelist - Brightcove (?)

2008 36

34 More Ways to Build Your Own Social Network

John Tropea - Delicious Social Network

I was able to test the products first-hand by creating social networks from scratch and for free using online wizards and tools. ThePort, which has been around since 1999 and focuses on creating niche communities, differentiates itself by integrating its social networks with its own news aggregation and start page services. reply SL - August 14th, 2007 at 2:00 am PDT You forgot Active Data Online Discussion Board ([link] another.NET based solution.

2008 41