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Moderator or Host? - Lithium Blog - Lithium Forums

Delicious/choconancy/online_facilitation

Joe C comments on Robin Hamman's article on hosts or moderators. Relevant as the issue of "community managers" has hit the radar lately.

In The Next Version - Enterprise Collaboration Vendors I’m Currently Tracking

John Tropea - Delicious Social Network KM

In The Next Version. Alan Lepofskys blog about technology, travel and the occasional golf post. About. Enterprise Collaboration Vendors I’m Currently Tracking. January 7 2012 01:30:27 PM. Add/Read Comments [5]. The following lists are sorted alphabetically, not by my ranking. Several could be placed in more than one column. Not all are publically available yet.

Influencer Programs: How to Engage Smart People Outside Your Organization

Ant's Eyeview Blog

Special thanks to Paul Gilliham of Lithium for the interview. One of the most powerful concepts from the popular book, Wikinomics is the notion that there are more smart people outside your organization than inside it, no matter how enormous the organization is.

An Update on the Online Community Unconference 2013 #OCU2013

Online Community Strategy

Lithium. I wanted to provide a quick update regarding the Online Community Unconference that we are putting together in Mountain View on May 21.

2013 16

My Favorite Tweets for August 1 - 14 2011

Portals and KM

RT @dhinchcliffe : Jive, Salesforce & Lithium Lead Gartner's Social CRM Magic Quadrant [link] #socbiz #scrm. Here is another in a series of posts that provide access to my favorite tweets that contain links to useful information.    Some of these I did to link to things I found useful and others are RTs that I want to save for the same reason.

2011 22

The 90-9-1 Rule in Reality - Lithosphere Community

John Tropea - Delicious Community

Lithosphere Community Sign In Forums Up 13 Comments The 90-9-1 Rule in Reality MikeW (Lithium Guru) Mar 18 Labels: 90-9-1 Dr. Michael Wu, Ph.D. is Lithiums Principal Scientist of Analytics, digging into the complex dynamics of social interaction and online communities. Lithium has accumulated over 10 years of user participation data across 200+ communities, so we can address this question empirically with rigorous statistics.

The Role of Brands in Online Communities

Online Community Strategy

When I say “host”, I am specifically talking about on-domain, brand-hosted communities that are built on a community platform (like Lithium or Jive) and housed under the brand’s domain.

Roles 31

An Award Winning Community Strategy… 30 Years in the Making

Online Community Strategy

Some highlights of the Community strategy are called out in the Groundswell submission post on the Lithium blog: Groundswell: Autodesk Drives Customer Loyalty with Collaborative and Proactive Community .

#CMAD 2013 and Sharing Some Appreciation

Online Community Strategy

Joe Cothrel is Chief Community Officer at Lithium (disclosure, Autodesk is a customer). Today (ok, technically tomorrow) is Community Manager Appreciation Day, or #CMAD.

2013 12

Online Community Platform & Services Satisfaction Research

Online Community Report

Lithium. The Online Community Platform & Services Satisfaction Survey was initiated in May of 2010.

Webcast of Online Community Health: Give Your Online Community a Check-up Now Available

Online Community Report

On the webcast today, Bill Johnston was joined by Joe Cothrel of Lithium Technologies and Marty Collins of Microsoft. The archive for the Online Communities Health: Give your Online Community a Check-Up Webinar is now available.

Building Social Business: 5 Skills for Online Community Managers

John Tropea - Delicious Community

If it runs on an white label platform like Jive or Lithium - then connections with the vendors troubleshooters is important. Building Social Business At the intersection of Enterprise 2.0 and Organization Development. Facilitating Social Collaboration with Enterprise Social Networking.

2004 11

ReadWriteWeb: Guide to Online Community Management

John Tropea - Delicious Community

Joe Cothrel , Chief Community Officer at Lithium: Successful Communities On-Demand "This report is a thorough collection of tips for community-building, and for understanding the variety of community management roles out there today.

Visit us at the Social CRM Virtual Summit

Community Guy

The Ants are proud to be a sponsor at the Lithium Social CRM Virtual Summit on Tuesday, November 11 – the largest online conference for Social Media and CRM professionals. Ant’s Eye View is sponsoring a pretty cool event next week. It’s all virtual and it should be all awesome. From the official AEV blog post , here’s the details: This year there have been a lot of online discussions on Social CRM – what is it? can it work? who is doing it?

not (just) listening anymore

Social Abacus

Most interesting is when companies join forces, including oldies like BuzzMetrics and NetRatings and Cymfony and TNS and, those hot off the press, Attensity and Biz360 and Scout Labs and Lithium - both of which are being billed as dominant forces in the suddenly expanding Social CRM space.

Social Software Market Keeps Growing

Portals and KM

Rounding out the top 10 were Mzinga, Lithium, Yammer, NewsGator, and VMware. A number of large and small companies are making big bets on social business through acquisitions like Microsft’s purchase of Yammer and IBM’s extensive acquisition strategy (see IBM's Mike Rhodin on the Convergence of Social Business, Analytics and Commerce ). Many firms are also investing in product enhancements and product integrations.

Cisco, The Social Experience Company?

Collaborative Thinking

From a technology perspective, there are lots of options in this space (in alpha order: Awareness, Communispace, HiveLive, Leverage, Lithium, Mzinga, Sparta and many more). Just having the technology is merely "ante into the game". Building out the surrounding professional consulting services (e.g.,

Social CRM Virtual Summit - November 11th, 2009

Online Community Report

We’re proud to be sponsors of Lithium’s online conference Social CRM on November 11th. Bill Johnston will lead a session on Best Practices: Community, Strategy and Planning with Joe Cothrel of Lithium. The Social CRM Virtual Summit is a five-hour online conference, which includes webcasts by industry leaders in an interactive exhibit hall, a resource center with extensive materials for download, and a virtual networking lounge to chat live with speakers and prospects.

Community and Social Network Vendor Blogs

John Tropea - Delicious Community

Lithium. I find it interesting that some of the smaller vendors playing in the community and social networking market are missing public-facing blogs. I was updating my feed subscriptions this and remain surprised that certain vendors still don???t t seem to have implemented what I consider a basic stake in the game. If any of these vendors has a blog that I???ve ve missed, please let me know and I???ll ll correct my list below. Otherwise, my advice is ???ante ante up??????

Forrester Wave Report: The Leaders in Community Platforms for Marketers (Part 4/4)

John Tropea - Delicious Community

Also in the strong performer category, Awareness , Lithium Technologies , and Mzinga enable brands to build branded communities while LiveWorld offers brands agency-like services. Sanjay Dholakia Chief Marketing Officer Lithium Technologies Michael Chin January 9th, 2009 1:22 pm OK, I’m back.

Jet Fuel for your community: Finding, thanking and engaging Influencers

Ant's Eyeview Blog

On December 10, I’ll be doing a webcast on this topic for Lithium along with good friend, Joe Cothrel who in addition to being the VP of Community Management Services at Lithium is one smart dude on community.

Jet Fuel for your community: Finding, thanking and engaging Influencers

Ant's Eyeview Blog

On December 10, I’ll be doing a webcast on this topic for Lithium along with good friend, Joe Cothrel who in addition to being the VP of Community Management Services at Lithium is one smart dude on community.

List of "White Label" or "Private Label" (Applications you can Rebrand) Social Networking Platforms

John Tropea - Delicious Social Network

Update June 6th, 2007 I’m at the community unconference here in Mountain View, and I just added Lithium.

2007 20

Introducing the ReadWriteWeb Guide to Online Community Management

Delicious/choconancy/online_community

Joe Cothrel, Chief Community Officer at Lithium: Successful Communities On-Demand. Our First Premium Report for Businesses. We're excited to announce the availability of ReadWriteWeb's Guide to Online Community Management , our first premium report.

An Award Winning Community Strategy… 30 Years in the Making

Online Community Strategy

Some highlights of the Community strategy are called out in the Groundswell submission post on the Lithium blog: Groundswell: Autodesk Drives Customer Loyalty with Collaborative and Proactive Community .

Social + CRM

Ant's Eyeview Blog

The Ants are proud to be a sponsor at the Lithium Social CRM Virtual Summit on Tuesday , Wednesday, November 11 – the largest online conference for Social Media and CRM professionals. This year there have been a lot of online discussions on Social CRM – what is it? can it work?

Social + CRM

Ant's Eyeview Blog

The Ants are proud to be a sponsor at the Lithium Social CRM Virtual Summit on Tuesday, November 11 – the largest online conference for Social Media and CRM professionals. This year there have been a lot of online discussions on Social CRM – what is it? can it work? who is doing it?

Dion Hinchcliffe Enterprise 2.0 Conference Workshop – Part Two

Portals and KM

Online communities include: Joomla, Drupal, Zikula, PHP/Nuke SharePoint, Lithium, Telligent, DotNetNuke, KickApps, Jive. This is part two of opening workshop by Dion Hinchcliffe on Implementing Enterprise 2.0 at the Boston Enterprise 2.0 conference. Dion brought up a guest speaker David Stephenson who he said is the “world’s leader in democratizing data.” This was the tile of his discussion, the concept of democratizing data: the data-centric organization.

Online Community Platform & Services Satisfaction

Online Community Report

Lithium (6 Respondents) - Received solid ratings across the board, with no poor or unacceptable ratings. Lithium: Overall Quality & Reliability. The Online Community Platform and Services Satisfaction research project was initiated in January of 2009 and published in March.

The Economics of 90-9-1: The Lorenz Curve - Lithosphere Community

John Tropea - Delicious Community

Lithosphere Community Sign In Forums Up 0 Comments The Economics of 90-9-1: The Lorenz Curve MikeW (Lithium Guru) Mar 24 Labels: 90-9-1 Dr. Michael Wu, Ph.D. is Lithiums Principal Scientist of Analytics, digging into the complex dynamics of social interaction and online communities. Hes a regular blogger on the Lithosphere and previously wrote in the Analytic Science blog. You can follow him on Twitter at mich8elwu.

Collaborative Thinking: Social Software Vendor Roundup

Collaborative Thinking

Ph.D., schmee-H-D

Social Abacus

I know Lithium has an impressive, empirical approach to Community Health in which they assess Liveliness within a community - this might fit in here. As I handed my web 2.0 co-presenter, Marc Smith , my new business card, I realized I had forgotten to include “Ph.D.” next to my name. My hard-earned qualifier that I was so proud to display on all previous business cards, all of a sudden invisible, even to me… I suggested it was probably better that way; Marc was shocked (horrified?).

The Economics of 90-9-1: The Gini Coefficient (wit. - Lithosphere Community

John Tropea - Delicious Community

Lithosphere Community Sign In Forums Up 4 Comments The Economics of 90-9-1: The Gini Coefficient (with Cross Sectional Analyses) MikeW (Lithium Guru) Mar 29 Labels: 90-9-1 Dr. Michael Wu, Ph.D. is Lithiums Principal Scientist of Analytics, digging into the complex dynamics of social interaction and online communities. D Kudo 0 MikeW (Lithium Guru) Apr 1 Hello Diana, Thank you for the comment. Mark Kudo 0 MikeW (Lithium Guru) Aug 4 Hello Mark, Thanks for revisiting this post.

Using social software to reinvent the customer relationship | Enterprise Web 2.0 | ZDNet.com

John Tropea - Delicious Community

Over the coming months I’ll be taking a look at some leading Social CRM tools such as HelpStream , Lithium , and others.

Links for the Week -- May 10, 2009

How to Save the World

Will The Government Drug Us All With Lithium Next?: Research indicates that lithium put in the water supply could pacify us enough to significantly reduce suicide rates. BLOG Links for the Week -- May 10, 2009. surf coming in from the Antarctic, Esperance, W.A. last month; photo by the author. The Animal in the Dark Tower: Ran Prieur from 2004 (thanks to Dale. for the link) on why we can't "go back" to being what we were before the invention of agriculture and civilization.

Community 2.0: Supply chain management gets new social network

John Tropea - Delicious Social Network KM

lithium LiveWorld MarketTools Networked Insights Ramius Leverage Software Our Network of Blogs Alternative Investment Operational Due Diligence Whats Wrong with Risk Management?

34 More Ways to Build Your Own Social Network

John Tropea - Delicious Social Network

The following companies are included in the chart: Affinity Circles , AlstraSoft , Blogtronix , Boonex , Broadband Mechanics , Converdge , Crowd Factory , DZOIC , GoLightly , introNetworks , Kwiqq , Leverage , Lithium , LiveWorld , Neighborhood America , Omnifuse , Pringo , Prospero , SelectMinds , Small World Labs , Social Platform , Sparta Social Networks , Telligent , ThePort , VMIX Media , Web Crossing , Web Scribble Solutions , and Webligo.

Community ROI / Online Community Unconference 2007

John Tropea - Delicious Community

5 Revisions Print Tools Export as HTML Export to PDF Export to Word Community ROI hide OCU_ROI.pdf Community ROI Or … Wild Goose Chase Or … Justifying Online Communities Or … The ROI Narrative (posted by Holly Pendleton) Categories: • Support • Product Development • Marketing • HR • Metrics that have been compiled to date: (Joe Cothrel @ Lithium) • Community users remain customers 50% longer than non-community users.

Ten leading platforms for creating online communities | Enterprise Web 2.0 | ZDNet.com

John Tropea - Delicious Community

The first SaaS community platform to make the list is Lithium , an innovative and fast-growing solution for customer communities that is seeing broad uptake according to my metrics. One of the advantages of Lithium is the extensive support around community developers and managers that it provides. One of the disadvantages is that it does not have an open source ecosystem so the the amount of extensions and plug-ins available for Lithium is limited to standard Web widgets.

Social Software Vendor Roundup

John Tropea - Delicious Social Network KM

Collaborative Thinking Perceptions on collaboration and social software by Mike Gotta See how were connected Connections February 2009 Sun Mon Tue Wed Thu Fri Sat 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 Categories Attention Management blogging BurtonGroupCatalyst07 BurtonGroupCatalyst08 Business_IT_Alignment Collaboration Commentary Communication design digital+life e-Mail Enterprise 2.0