Leveraging Your Development of a Community for an Industry Job

Managing Communities

photo credit: carterse I received an email from a reader who has managed a good sized community for a number of years. Managing the CommunityIt is the largest within it’s focused niche, growing to host meetups not only online, but also in person. This reader will remain anonymous because although he wrote me to suggest that I [.].

Blog>> Trends in Knowledge Management

Green Chameleon

builds on management to pass some control on to the network; they empower the knowledge workers to work and act autonomous. This has been my view on the new trends in knowledge management, which have been emerged in the last few years. In my work context, we are now trying to review our product and services portfolio to leverage on these trends. Traditionally, KM was more often than not a top-down driven approach.

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Social Architecture (a manifesto) | Management Innovation eXchange

John Tropea - Delicious Community

Management Innovation eXchange. Its time to reinvent management. Management Innovation eXchange. The new Organizational Change Management is called Social Architecture. relationship management, 3. In other words: successful project managers are social architects.

Organization Next: Managing the Networked Workspace

Collaborative Thinking

The Human Capital Institute is offering a webinar sponsored by Cisco that will air on April 26, 2011; details below: Organization Next: Managing The Networked Workspace. The type of agility necessary to achieve breakthrough levels of innovation and growth will rely on people and the ability of the organization to leverage the network of relationships that inter-connect them. How can the strengths each generation brings be leveraged?

Differentiating Between Social Media and Community Management

John Tropea - Delicious Community

The Community Roundtable A peer network for community managers and social media practitioners. Jim will often say that everyone is a community manager and he is right – everyone has a group of constituents which could be cultivated to drive better performance. The goal is providing infrastructure and management that drives awareness and a sense of connection to the brand with tens of thousands or millions of customers. Tags: community management

Promoting Continuous Learning at Autodesk Through Smart Content Management

Portals and KM

Here is an interesting case that came out of that effort, Managing Content for Continuous Learning at Autodesk.   They also needed to better leverage the content generated through online communities by capturing and curating the contributions of innovative customers. In February I wrote about an interesting report Making Greater Use of Smart Content in the Enterprise by Geoff Bock, Dale Waldt, and Mary LaPlante.

Telebriefing: Leveraging Relationships and Managing Identity Two Sides of the Social Networking Coin

Collaborative Thinking

Next week, Alice Wang and I will be presenting our research and consulting findings on the intersect social media and social networking has with identity and security for Burton Group clients. This topic has been a major source of client inquires over the past few months as organizations are dealing with employee use of social media tools like Twitter as well as internal tools associated with "Enterprise 2.0".

C3: a new approach to Collaborative Project Management

The Bumble Bee

Most approaches to project management concentrate on the tasks which need to be successfully completed to achieve the project goal. Important as this is, it is at most only half of the story of successful project management.

Building Social Business: 5 Skills for Online Community Managers

John Tropea - Delicious Community

Leveraging Community thinking. In 1999, I joined Satyam Computer Services and was soon part of the Knowledge Management team. In the core of this group and probably the initiator and instigator in chief has to be the community manager. community management

2004 11

10 Community Manager Responsibilities that Don't Involve Twitter.


Every time I tell someone I’m a Community Manager , I get a varied response. Really, many people trying to describe Online Community Managers, end up sounding like this: Others may know what Community Manager is, but don’t know exactly how much it entails.

OpDemand Simplifies Cloud Management

Portals and KM

They announced General Availability of their cloud infrastructure management platform in April, which allows software development teams to leverage raw cloud infrastructure without being overwhelmed by technical complexity.

Yammer: Better for Teams

Michael Sampson - Currents

We’re working on wrapping up the foundational identity work with Azure Active Directory, leveraging Office Graph signals for better people and group suggestions; using Office Online for multi-user coauthoring in Yammer; and hooking into the Office 365 Groups service to enable cross-workload scenarios with OneDrive, Outlook, OneNote and Skype. Collaboration Software Managing Projects Microsoft Office 365 Multi-Enterprise Collaboration

Managing virtual teams

Joitske Hulsebosch

During the literature review one of the best articles we found is the article called Managing Virtual teams by Lisa Kimball. Lisa Kimball points out that there is a need for a new managers mind set- I agree and think this is true for the whole team that needs to shift mind sets.

[KMers] Training Community Managers and Facilitators


Here we go: 4:01 pm johanlammers: [moderator] Welcome everybody to today’s #KMers Twitter Chat: Training Community Managers and Facilitators. 4:07 pm johanlammers: [moderator] – Does your org employ mostly full-time community managers?

Need Your Feedback on my Triangulating Thinking | Full Circle Associates

Nancy White

THANKS Triangulating for Success: a practitioner’s experience using external networks to leverage learning and outcomes within organizations and institutions Introduction Organizations and institutions are ostensibly places for learning and getting work done.

Intuit Brainstorm Offers Innovation Management

Portals and KM

Okay, I know what you might be thinking, but innovation management is not actually an oxymoron. In reality, as Tad Milbourn , Product Manager for Intuit Brainstorm and I discussed, most creativity is a group process.

Traditional Knowledge Management Systems - Adapt or Die


If you have been following this blog for a while, you would know how my professional background comes from various different areas associated for quite some time now with Knowledge Management, in particular, traditional Knowledge Management: Collaboration, Community Building, Learning, etc.

Collaborative Thinking: Integrating SharePoint And Confluence

Collaborative Thinking

Connections Categories Attention Management AugmentedReality blogging Books BurtonGroupCatalyst07 BurtonGroupCatalyst08 Business_IT_Alignment CiscoCollab Collaboration Commentary Communication design digital+life e-Mail Enterprise 2.0

Group Process Design Principles in Times of Turbulance

Full Circle Associates

I have found myself pointing to Donella Meadows’ “ Leverage Places: Where to Intervene in a System ” more and more these days. Read the whole thing, but if you just want to scan the leverage points, check out the Wikipedia article. Her number one leverage place: 1.

2017 25

Tom Davenport on Improving Management Decisions

Portals and KM

My friend Andrew Snider of Athenium recently spent some time with him to talk about the leverage that an organization can get by improving micro-decisions using systematic behavior measurement. One of the solutions for this firm was to build a knowledge management system to capture the wisdom of the few remaining supervisors and place in at the right points in the business process to affect microdecisions.

Notes on ASK102 Ask the Product Managers

Michael Sampson - Currents

In the third-to-last slot at IBM Connect 2013, the Ask the Product Managers session is kicking off. Each product manager is introducing themselves: - Ed Brill - he will be moving to a new role in IBM in the mobility area. Lisa - Sametime (offering manager). Rene - Connections (on Pure, compliance, Content Manager). Jane - Domino offering management. Chris Baker - SmartCloud Notes offering manager. We need a product manager as the gatekeeper to app dev.

The organization is there to stay, but the manager is not

Joitske Hulsebosch

The manager's wish to control the outputs of the organizations leads to overly controlling behaviour towards knowledge workers who feel withheld in their practice by the managers. This is a core conflict between managers and knowledge workers who don't want to be managed.

Manymoon Provides Free Enterprise 2.0 Task Management and More

Portals and KM

It is not a heavy duty project management application or something for the consumer web. With Manymoon you can manage your own tasks and projects and also assign and share them with others and get activity updates. You can use Manymoon to track and manage your work life.

The Three Eras of Knowledge Management – Towards the Collective Knowledge of Conversations


In this case, Knowledge Management. What I will share over here though would be the three headings that Nancy identifies as those 3 Eras of KM , so you can get an idea of what she is referring to on that article: " Leveraging Explicit Knowledge. Leveraging Experiential Knowledge.

Office 365 Video

Michael Sampson - Currents

With a beautiful user interface and intuitive content management options, Office 365 Video is designed to meet the requirements of IT and win the hearts and minds of users. It, too, leverages Yammer and the Office Graph to deliver a social, personalized experience within Office 365.

Scotch, Apples and Time to Think

Evolving Web

Whether we are writing a white paper or coaching individuals or teams, we are leveraging tools to help them better manufacture their own ideas and knowledge. Tags: Business Cooperation Cooperation Culture Management Sociology What does your company do?

Challenges of Social Business in the Workplace


What advice (or insight) can you share about utilising social tools to leverage workplace learning? But, over time, as you get more and more experienced in the field through lots of hands-on, walking the talk, leading by example, you realise that the main challenge we currently have at this moment is management, specially, senior leadership. The challenge for them is to transition from the traditional vision of management into one of leadership.

2014 60

Management Improvement Carnival: Annual Edition

Making Sense With Facilitated Systems

John Hunter of Curious Cat has asked me to participate in the annual edition of the Management Improvement Carnival. Any of you who manage something are people, too. It's a good reminder of the leverage points we can seek in the systems in which we work as originally drafted by Dana Meadows, and it offers his notion that they don't necessarily compose an ordered list.

Blog>> Business Jargon to Avoid

Green Chameleon

My more common abuses are: leverage, learnings and impact. When I was on sabbatical at UN FAO , I was even reminded that knowledge management is a jargon I found myself chuckling to a few of the business jargon compiled by the writers of this Forbes article , basically because I’m guilty of using them too. I would add to the list: paradigm shift, mental model, best of breed, turnkey solution, disruptive technology.

The Bottleneck Effect: Are You Getting In Your Own Way

Partnering Resources

If you’re the black hole in your department, consider how to leverage your network to get out of your way and get more done. Managers are responsible for product delivery, project implementation, new ideas, and service improvement. Brush up on your time management. In this post, which just went live on the American Management Association’s website, we discuss how to know if you’ve become your department’s bottleneck and, if so, what to do about it.

Online Community Platform & Vendor Research

Online Community Strategy

Tags: Community 101 Community Management community drupal hivelive jive leverage lithium liveworld mzinga online platform satisafaction social media vendor webcrossing

Literature Review: Improving Work Practices in Times of Change

Collaborative Thinking

The idea is to become comfortable with the purpose of a Review and leverage prior work done on the annotated bibliography completed earlier. While acknowledging the influences of managers and culture, these factors are not deeply pursued. MIT Sloan Management Review , 47 (3), 21-28.

2011 75

The Essence of Collaboration Is Selfishness - Gartner Blog Network

John Tropea - Delicious Community

Managing VP. Families, communities, towns, cities, states, countries,corporations all respond to the need of individuals to feel protected, to leverage somebody else’s resources to their advantage, and indeed providing some of their in return. More in general, case managers, procurement officers, tax agents, and so forth, are compensated for doing their job and measured according to how productive and effective they are. Security & Risk Management Summit. Why Gartner.

Focus 13

Enterprise 2.0: A Transition From Destination Site To Platform Services

Collaborative Thinking

How organizations manage this transition (from destination site to platform infrastructure) is the important take-away from the trend. . collaboration, enterprise content management, social network site, enterprise portal) or is it by some set of unified application and infrastructure services? If there is a desire to leverage shared services and common infrastructure, what platform is best suited to deliver the broadest array of solutions?

2011 49

How To Get The Content Advantage

Ken Carroll

Leverage For Your Business. Content is where the leverage for your business lies. The skill of creating/managing content to make something happen is the ultimate skill to have now. What is the content advantage? Well, it’s about using content to power up your business.

2015 31

Re-Imagining Effective Work (aka Digital Transformation) – What Is This?

Michael Sampson - Currents

” Since my mindset and view of the world is more fuelled by creative opportunities that leverage the new to improve the current, I definitely prefer the positive proactive re-imagining label over the creative destruction one, and while the term digital transformation is a correct application of new generation digital tools to drive transformation, I prefer the emphasis in the label on the world of work not the enablers thereof.

2016 30

Design Considerations For Enterprise Social Networks

Collaborative Thinking

conference, attendees heard from companies like GE, Nike, and Virgin America shared how they are leveraging an enterprise approach towards social collaboration. Also, speakers in sessions throughout the event frequently identified the need for organizations to invest in change management and adoption practices. Creates feedback loops between related design, HR, employee engagement, governance, and change management activities.

Review of The Social Marketing Funnel

Portals and KM

At the same time, they note that, “measuring and tying social media efforts to true benefits and ROI continues to elude many marketers…Most marketers struggle to identify, capture, and leverage the myriad social conversations related to their brands.” To provide context to this effort, Awareness looked at close of 100 businesses of all sizes from multiple industries (some managed by the brands themselves and some by agencies). You first manage and grow your social reach.

Social media training on Foursquare Google Plus Pinterest Facebook Training for June and July 2012

Laurel Papworth- Social Network Strategy

If you are thinking of starting up a Facebook Page for your Business or Organisation or already have one, this session will help you understand how to set up a Facebook Page to leverage the new Facebook Timeline for Business Pages.

2012 111

How AI Can Help Solve The Biggest Problem With Crowdsourcing

Online Community Strategy

Developing short and long-term feedback loops: The process and infrastructure required to support short-term feedback loops is difficult and labor intensive, requiring personal interactions and manual data management.