Improving Things for Knowledge and Information Workers

Michael Sampson - Currents

Knowledge and information workers don’t produce physical product. They are paid to use their brains – leveraging a domain of knowledge, ways of thinking, ways of approaching a problem, ways of creating solutions to problems, and so on.

2018 116

Identifying international knowledge partnerships

Net-Map Toolbox

With my colleagues Kerstin Tebbe and Bruno Laporte I just had an interesting design conversation for a session in which they want to help the members of a water basin commission better understand with whom they have knowledge exchange partnerships.

Knowledge Management & Climate Change Adaptation

Michelle Laurie

A few months ago, the KM4Dev Journal put a call out for contributions linking Knowledge Management and Climate Change Adaptation. I wrote a short story: Lessons on bridging knowledge management with climate change adaptation: a story from southeastern British Columbia, Canada. knowledge management climate change Visual Thinking Given these are two of my most passionate areas of work, I could not resist.

Blog>> Survey on Knowledge Audits

Green Chameleon

I’m currently working on a book about knowledge audits and knowledge mapping. I’d like to get a better sense of the variety of understandings of knowledge audits that exists out in the professional community. Here’s a short survey that should take between 10 and 20 minutes of your time – do take it, and recommend it to others. Responses are anonymous, but if you leave your email address, I will share the survey results when completed. Thank you!

2017 100

Blog>> UNICEF Knowledge Exchange Toolbox

Green Chameleon

The United Nations Children’s Fund has just released a set of tools and techniques for facilitating knowledge sharing, some of which have been written by very experienced facilitators.

Blog>> Organising Around Knowledge

Green Chameleon

It’s one thing to build a taxonomy, it’s quite another thing to organise activities and business processes so that different business units can benefit from a common information and knowledge resource.

2013 130

Rhizomatic learning, knowledge and books

Jenny Connected

Last week Sarah Honeychurch in the Google Hangout asked whether nowadays all knowledge is up for grabs? We are in Week 4 of Dave Cormier’s open online course – Rhizomatic Learning: The Community is the Curriculum - and the topic is ‘Is Books making us stupid?

2014 158

Blog>> Benefits and Pitfalls of Knowledge Management

Green Chameleon

Nick Milton and I have written a couple of blog posts on the Kogan Page website to introduce our new book The Knowledge Manager’s Handbook , due out in 3 weeks. Nick has written a post outlining four reasons why knowledge management can benefit organisations, and I have written a post describing some of the pitfalls you might encounter in implementing knowledge management and how to avoid them.

2016 136

What motivates knowledge workers?

Joitske Hulsebosch

Daniel Pink (I liked his book A whole new mind) explains how motivation of knowledge workers works. For knowledge workers, it doesn't work. One thing I'm missing is that knowledge workers in organisations also need recognition.

New publication – Knowledge Weaving for Social Innovation: Laying the First Strand

Making CommunitySense

Knowledge Weaving for Social Innovation: Laying the First Strand. We propose a process for building a networked community-commons called knowledge weaving. This is a reflective sensemaking effort in which existing communal knowledge sharing practices, initiatives, and resources are tied together into coherent commons-based knowledge fabrics that support intercommunal collaboration, such as for social innovation. Just published: A. de Moor (2015).

2016 147

Guidelines for Knowledge Partnerships

Michelle Laurie

The Asian Development Bank has recently released “Guidelines for Knowledge Partnerships”, a report prepared by Heather Creech of IISD and myself. This is a major step forward in our thinking on how to set up and manage partnerships that are primarily for the purposes of the generation and exchange of knowledge. knowledge management collaboration development knowledge networks partnerships

Bloomfire Provides Comprehensive Knowledge Connections

Portals and KM

is a relatively new offering in the knowledge management space, founded in 2010, that is meeting a need that has remained with us for some time: how do you connect people with the knowledge they need to accomplish their work tasks? Bloomfire.

2013 158

Blog>> Knowledge, Story, Insight

Green Chameleon

Back in September 2011 we organised a workshop in Singapore on the relationship between Insight and Storytelling , with luminaries Gary Klein and Shawn Callahan.

2013 130

The Tilburg story of knowledge sharing for social innovation

Making CommunitySense

Topic of my talk was “Knowledge Sharing for Social Innovation: The Dutch Tilburg Regional Case” I published the slides of my talk in a previous post. In it, you can find the Tilburg story of knowledge sharing for social innovation.

2015 200

Blog>> Practitioner Guidelines for Knowledge Audits

Green Chameleon

These guidelines were compiled by the participants in the Kuala Lumpur Knowledge Management Roundtable, May 3 2017, hosted by Securities Commission Malaysia. BEFORE THE KNOWLEDGE AUDIT. Make informal observations of the current culture, business processes, and knowledge types being used in the business. HODs of friendly departments) and socialize them on the knowledge audit concept, seeking their feedback on how it could be made most useful to them.

2017 100

Why Do I Share My Knowledge?

Elsua

and Social Business thought leaders and blogger extraordinaire, Oscar Berg , put together a rather inspiring article that I thought would be worth while reflecting on, specially, since it is at the heart of not just social software, but also collaboration and knowledge management in general.

2012 207

Blog>> Knowledge Retention: Beyond Guidelines and Rhetoric

Green Chameleon

From a knowledge management perspective, however, the guidelines alone are not enough. Without concerted effort to retain or transfer the skills and experience of older employees, the loss of those valuable knowledge is inevitable. Shortly after my mom turned 50, she decided to retire.

SRI and Knowledge Sharing

Nancy White

Can we view knowledge sharing not as a proscribed set of practices, but instead a set of principles? While there are a range of tools and methods that we call “knowledge sharing,&# they are just tools. What is the soil for knowledge sharing?

Blog>> ISKO UK: Knowledge Organisation and Social Impact

Green Chameleon

2015 193

Blog>> Innovations in Knowledge Organisation

Green Chameleon

This is going to be fun…

2014 130

Gurteen Knowledge Cafe: Ethics

Platform Neutral

The next Gurteen Bristol Knowledge Cafe is going to be held in the exceptionally ethical Pervasive Media Studio , Bristol, on Thursday February 11th, from 18:30. Bristol Gurteen Knowledge Cafe mailing list link. Bristol Gurteen Knowledge Cafe Facebook group.

Three Questions About Knowledge Management

Portals and KM

 The topic was knowledge management and I liked their questions. The results were posted on May 15 on the blog – see 3 Questions With Bill Ives About Knowledge Management. I was recently interviewed for the Simplicity 2.0

Knowledge Networks

Net-Map Toolbox

I found this brief text about the meaning of different network structures for knowledge sharing and he does a good job of explaining how you can quantify the quality of a connection by looking at it’s multiplexity (do these two people just share knowledge or do they have more than one different link). He concludes: “In sum, dense, core/periphery networks are very efficient at spreading knowledge.

Blog>> Knowledge Audit Infographic Poster

Green Chameleon

Here’s our latest infographic poster (formatted for A2 printing) on our knowledge audit process. We also have a video tutorial on the process here. Let us know if you have any questions! Download the full-size poster here (2MB file

2014 122

Blog>> Knowledge Organisation Clinic Slides

Green Chameleon

Here are the slides from the Knowledge Organisation Clinic at the IKO Conference this week: The topics and challenges identified at the end of Day 1, consolidated into ten topic areas. Reference slides on the standards process provided by Marjorie Hlava for her clinic session on Day 2

2015 100

Blog>> Knowledge Audits in Practice - Report on Global Survey

Green Chameleon

Let me thank the 150 respondents from all over who generously responded to my survey on knowledge audit perceptions and experiences. There is a wide array of understandings of what a knowledge audit is (both in the research literature and in practice). People experienced in knowledge audits focus less on audits for compliance, quality or benchmarking – more general perceptions of knowledge audits amplify the importance of those types.

2017 109

Threshold Concepts and Troublesome Knowledge

Jenny Connected

This week Professor Glynis Cousin from Wolverhampton University spoke at Lancaster University about her long-standing interest and research into threshold concepts and troublesome knowledge. For her the most interesting aspects of threshold concepts are troublesome knowledge and liminality. So there is a lot of ‘noise’ going on as students find themselves in a state of liminality, oscillating betwixt and between mastery and troublesome knowledge.

2012 100

Threshold Concepts and Troublesome Knowledge

Jenny Connected

This week Professor Glynis Cousin from Wolverhampton University spoke at Lancaster University about her long-standing interest and research into threshold concepts and troublesome knowledge. For her the most interesting aspects of threshold concepts are troublesome knowledge and liminality. So there is a lot of ‘noise’ going on as students find themselves in a state of liminality, oscillating betwixt and between mastery and troublesome knowledge.

2012 100

Knowledge Cafe Report: Reslience

Platform Neutral

This is a brief report on our Bristol Knowledge Cafe on ‘Reslience’, kindly introduced by Phillipa Bayley, keenly discussed by about 30 of us, space kindly lent by the ever effervescent Pervasive Media Studio.

Blog>> Stanley McChrystal: The military case for sharing knowledge

Green Chameleon

General Stanley McChrystal of the US Army on why sometimes it’s more powerful to share knowledge than to keep it secret

2016 116

Knowledge Pit Stops

Chris Collison

I was interested to see that Formula One was in the news again this week with another example of curiosity-driven cross-sector knowledge sharing – this time with public transport.

2013 51

About blogging, tunneling visions and knowledge entrepreneurship

Joitske Hulsebosch

Julie is doing research for the university of Amsterdam (VU) into (micro-)blogging as part of her PdD research about knowledge and power in the development sector. You might say there were new lines of thinking, new directions explicited by these knowledge entrepreneurs.

2011 130

The new knowledge worker

Joitske Hulsebosch

He spoke about the new knowledge worker who does not find enough space to be creative and to apply his/her skills in organisations, and especially not the way they are structured now. Jack Vinson had a nice presentation about the knowledge worker 2.0.

2007 130

What did Einstein know about Knowledge Management?

Chris Collison

Here are my top ten favourite “Einstein on KM” quotes, which I have roughly curated into a journey from information to knowledge, through to learning and simplicity, experimentation, failure, curiosity and imagination… Information is not knowledge.

Tinkering and Playing with Knowledge

Nancy White

5) What is the relationship between tinkering and knowledge formation? Tags: social media collaboration technology stewardship knowledge sharing creativity learning communities of practice networks The word “tinkering&# keeps coming up to my radar screen, and it makes me happy.

Why conversation is the best way to share knowledge

Social Reporter

David Gurteen has been demonstrating that over the past decade in the field of knowledge management, which is rich in examples of costly failed technology solutions. Everyone feels special, and knowledgeable. Gurteen Knowledge website.

2013 200

Knowledge Management’s Fried Egg moments…

Chris Collison

If you haven’t read it, and you work in the field of knowledge management, organizational learning, improvement or in any medium-large consultancy, then please do. Behaviours Knowledge Management Knowledge transfer Learning Lessons Learned Organizational learning Storytelling

Green Chameleon » Conducting a Knowledge Audit

Green Chameleon

www.straitsknowledge.com blog articles how-to guides events publications book videos about Conducting a Knowledge Audit Here’s another in our series of video tutorials to different practical knowledge management techniques. It’s taken from a workshop we conducted last week on knowledge audits and knowledge mapping. PART TWO: DIFFERENT STRATEGIES FOR DIFFERENT KNOWLEDGE TYPES Download the mp4 video file by right clicking here.

Blog>> Straits Knowledge Newsletter December 2016

Green Chameleon

Our end of year newsletter with updates of what we are up to, and upcoming events in 2017 is now out!

2016 100

Knowledge diversity

Bas Rues

Today I would like to discuss something about knowledge. The first thing I would like to mention about knowledge, is that there are many understandings about the concept. This post does not try to explain knowledge, nor my view of knowledge.