Why conversation is the best way to share knowledge

Social Reporter

Often the simplest methods can yield the best results in complex situations – particularly if they help release people’s enthusiasm for sharing experience socially. Where, historically, do people shared ideas and stories? Everyone feels special, and knowledgeable.

2013 275

How The Beatles Share Knowledge!

Chris Collison

One band which cropped up repeatedly was the Beatles, which got me thinking, and digging through my own collection of Beatles singles – and I thought I’d share the outcome here (there and everywhere…).

Green Chameleon » Do Knowledge Managers Really Want to Share Knowledge?—Sharing as a Mating Game

Green Chameleon

www.straitsknowledge.com blog articles how-to guides events publications book videos about Do Knowledge Managers Really Want to Share Knowledge?—Sharing One of the questions asks what KM professional associations should do to support knowledge managers.

2007 130

Is this Knowledge Management’s most effective tool?

Chris Collison

One of knowledge management’s most powerful tools. Let me share with you a couple of quotes from middle managers in a smart, knowledgeable organization which regularly spends over £1Bn annually on construction programmes.

2013 102

Traditional Knowledge Management Systems - Adapt or Die


If you have been following this blog for a while, you would know how my professional background comes from various different areas associated for quite some time now with Knowledge Management, in particular, traditional Knowledge Management: Collaboration, Community Building, Learning, etc.

Green Chameleon » Barriers to Sharing Knowledge

Green Chameleon

www.straitsknowledge.com blog articles how-to guides events publications book videos about Barriers to Sharing Knowledge A great summary from Shawn over at Anecdote of an article by Andreas Riege in the Journal of Knowledge Management on the barriers to knowledge sharing – together with a reference to Gabriel Szulanski (inexplicably missed by Riege).

2006 100

Help! What’s the Next Big Thing in Knowledge Management?

Social Reporter

What’s the next big thing in local government knowledge management? The invite to contribute came in months back - courtesy I believe of a recommendation from my friend Steve Dale , who really is an expert in KM, and developing the Knowledge Hub for local authorities that I’ve written about here. You can manage information - but you can’t manage the most useful knowledge. What you can do is help people to share what they know.

Downton Abbey, what you know, and what you’re known for.

Chris Collison

Throughout our organisations, there are hundreds and thousands of people who have real stories to tell from their past knowledge, experiences and roles – yet they are only known for their current job title. As knowledge professionals, this should be one of our priorities.

2013 68

Getting Lessons Learned Right: Part 2 – Questions

Chris Collison

Can you share a story which illustrates this? The truth is in there, if we can ask the right questions… Facilitation Knowledge Management Knowledge retention Knowledge Sharing Knowledge transfer Learning Lessons Learned Organizational learning Project Management

2013 59

Why Do I Share My Knowledge?


and Social Business thought leaders and blogger extraordinaire, Oscar Berg , put together a rather inspiring article that I thought would be worth while reflecting on, specially, since it is at the heart of not just social software, but also collaboration and knowledge management in general.

2012 285

Welcome to the Era of Radical Openness


events, where more and more knowledge workers (AND citizens) are demanding a whole lot more openness and transparency in terms of how organisations across sectors and industries actually function around their day to day business operations.

2013 236

KM Edge: Where the best in Knowledge Management come together

John Tropea - Delicious Social Network KM

KM Edge: Where the best in Knowledge Management come together. APQC knowledge management km best practices. Knowledge Transfer in the Internet Age. Continue reading Knowledge Transfer in the Internet Age. -->. Multigenerational Knowledge Sharing: Whats in It for Me? One theme that emerged from these conversations is the pervasive struggle to promote knowledge sharing among various generations of employees. Knowledge Management.

The Business Case for Enterprise Social Bookmarking: $4.6 Million a Year in Cost Savings!


Personal Knowledge Management by Harold Jarche ( BlueIQ Ambassadors ). Not only did the perception, from knowledge workers, of the corporate search engine changed dramatically, but it also managed to save IBM $4.6

The Future of Collaboration Lies in Human Resources AND Management’s Hands


A few weeks ago I put together the attached article for CMSWire where I tried to reflect on what I feel is the number #1 challenge for today’s corporations in terms of embracing a much more open, transparent, knowledge sharing culture through the emergence of social technologies behind the firewall. Yet, in a business environment, knowledge workers typically keep hoarding and protecting their own knowledge as an opportunity to not relinquish their own power (i.e.,

2014 215

Knowledge Is … All About Working Smarter, Not Necessarily Harder!


You could probably say that it is not even knowledge work altogether, right? What if we would have that unique opportunity of injecting both smart collaboration and open knowledge sharing into the mix? Because, after all, “ knowledge is … passion and desire to learn!

2010 227

Why Is Knowledge Sharing Important? A Matter of Survival


That man has got plenty of golden nuggets to share around the topics of Knowledge Sharing, Collaboration, Communities, Learning and Enterprise 2.0 Have you checked out one of his most recent blog posts on Why is Knowledge Sharing Important?

Community Managers and the Art of Facilitating Communities Effectively


Of course, I am talking about the role of the Community Manager , or Community Facilitator , which has been my preferred term from the beginning. Who else out there nowadays doesn’t consider themselves a community manager, right? Project Manager.

2011 218

Essential Qualities of Open Business Ambassadors


Innovative: Not necessarily an exclusive quality from Social Business Champions per se, but perhaps more from knowledge workers in general. Open means embracing those serendipitous knowledge accidents where magic happens to transform how we collaborate and share our knowledge.

2013 237

A World Without Email — Year 3, Weeks 24 to 28 (Email Is Where Knowledge Goes to Die – The Presentation)


It has been a while now since the last progress report I have shared over here around the topic of living “ A World Without Email “, that experiment that has been going on for over 2.5 Even your knowledge!

Email 248

Reflections from 2011 – A World Without Email – The Documentary


And what a better way of finishing that year end report than sharing with you all the last week, i.e. week #52, along with the overall yearly report itself. I know, a long time ago, but still worth while sharing across before we catch up with 2011′s, don’t you think?

Email 260

The KM and Social Computing Culture Changes


I know that for a good number of years Social Computing and Knowledge Management have been walking different paths. They are both trying to help improve the overall productivity of knowledge workers. So how do we characterize this change in culture as it relates to knowledge?

Aha moments…thanks to the metaphor!

Michelle Laurie

In the field of knowledge management, complexity and changing organizations, it’s easy to have conversations where one person is talking past another. Yesterday on Twitter (via @NancyWhite ) I saw this example that visually illustrates the difference between data, information, presentation and knowledge. A picture is worth a thousand words in this case, particularly for people working with knowledge! They visualize knowledge as above and below the waterline.

2011 126

10 Reasons NOT to Ban Social Media In Organisations – The Meme


side ) blog post where I shared a couple of thoughts on the Top 10 Reasons to Ban Social Media in the Organisations that Jane Hart shared over at her blog coming from a YouTube video put together by Ron Desi with that same title. Your teams already share knowledge effectively.

2010 236

Google Plus – One50, Two50 and TheRest


The truth is that I am ready to make plenty of blunt moves on redefining my social networking presence out there on the Social Web, and I will be sharing some further insights on that regard very soon, but one thing for sure is that at this point in time my blog will remain where it is.

Google 214

Top 10 Reasons to Ban Social Media in the Organisation! — Really?


Wouldn’t that help us build more trustworthy personal business relationships with those who we collaborate and share knowledge with the closest? Innovation Knowledge Management Social Computing Hippie2.0Oh, dear, it looks like the Hippie 2.0

2010 201

Social Business Begins by Unleashing Your Business Talent


For years, IBM’s IT office had a file-sharing service in place, but hardly anyone used it. Free your knowledge workforce to do what they know best. IBM Innovation Knowledge Management Knowledge Tools Learning Personal KM Productivity Tools Social Computing

2011 214

How Playing Games at Work Will Help You Build Trust for Your Business


Yesterday I put together a blog post where I tried to share some further insights on how if today’s current corporate world would want to survive in the 21st century, it would probably need to start thinking about how to bring back again into the workplace the fun factor.

2010 191

The Second Coming of Blogging


My good friend Bill Ives calls it Personal Knowledge Management, a term I tend to come pretty close to in describing how I perceive my own blogging all along (Coming close to nearly six years now!).

2009 197

The Conference Call – Fun at Work or Fun in Work?


I mean, don’t you think that knowledge workers should be entitled to have just as much fun behind the firewall as outside of the firewall? People don’t remember knowledge. In fact, they can’t even manage it properly.

New Experiement: Splitting Personalities


To name: Knowledge Management, Collaboration, Communities, Learning, Social Computing and Social Software Adoption. by sharing knowledge nuggets that not only do I benefit about, but so do the network(s) of people who decided to follow me.

Validating Social Computing by Living a Historial Moment at IBM


most of the time around the area of Knowledge Management, collaboration, communities and social computing. that used, rather heavily, a wiki as its main collaboration and knowledge sharing tool amongst community members.

IBM’s Smart Work Global Jam – Towards the Smarter Enterprise


and social software are helping out address and fix quite nicely and certainly provoke that knowledge workers continue to work smarter and not necessarily harder. How can collaboration help business process management evolve to drive optimization for all parties involved?

IBM 184

McAfee’s Hypothesis and The Adventures of Molly Discovering Social Software


However, I thought I would venture into sharing an initial response to the latest blog post from Andy in this series. Molly is a knowledge worker. A knowledge worker who always wants to do a good job. A knowledge worker.

10 options for implementing a KM strategy

Chris Collison

However, it’s hard to imagine “lessons learned”, “knowledge retention” or the creation of knowledge products spreading like wildfire. The success of a buffet approach depends on a high level of demand for knowledge.

IBM’s Social Business Jam – Are You Jamming Yet?


By the time that you folks would be reading this blog post I will be back home, trying not to fall in the trap inducted by the usual jet-lag, but still with a huge amount of energy and excitement that I would want to share with everyone! What an exciting 10 days it’s been so far!

IBM 179

A World Without Email - Year 2, Weeks 11 to 14 (Email as a Collaboration Tool? No, Thanks!)


And here I am, once again, putting together another blog post where I will be sharing a quick update on how things are going. I know I may not be able to share some further insights on interesting links I may bump into, but I think I am willing to give it a try.

Email 198

How Will You Manage?


to businesses (Specially, if you think about the good old KM meme of "Knowledge Transfer" of senior employees about to retire to younger ones). How are they managed? Now in the social era you want to unleash the knowledge.

Looking back – KM highlights from 2014 (part 2)

Chris Collison

Sharing Knowledge in the Offshore Wind community. Where are the safe places to begin knowledge-sharing? After nearly ten years of independent consultancy in KM, I finally managed to combine a business trip with an extra family holiday.

2015 48

What’s your favourite flavour of KM?

Chris Collison

I think it’s one of knowledge management’s unsung heroes. The data is sorted to show the foods who share the most chemical compounds with others towards the top. Well, I see parallels with assumptions we make when we bring people together to share knowledge.

2013 66

Killing Email: How and Why I Ditched My Inbox by Zen Habits


That well crafted piece covers eventually the various steps he is attempting to go by in order to, slowly, but steadily, move away from email as his primary means of communicating, collaborating and sharing knowledge.

Email 179

A World Without Email – Year 2, Weeks 49 to 51 (EMail Is Where Knowledge Goes to Die)


So I thought I would write down today the one before last blog entry for Year #2 of those weekly (Now probably more monthly ) progress reports sharing some further insights on the state of things at this point, as I am about to close the second year of this my new reality. However, for week #51 I am going to share it over here, so you can get a quick glimpse of what the last three weeks have been like put together in combination. re-findability of the content originally shared.

Email 160

A network without faces?

Michelle Laurie

. It’s interesting to think about how knowledge networks develop. My understanding is that people or organizations with a common interest come together over a shared purpose. Tags: knowledge management

A World Without Email — Year 2, Week 52 (Email Is Dead… Long Live Email!)


using social software tools to collaborate and share your knowledge across vs. other traditional ones like email. ", specially after all I have written all along, and after all of the details I have shared over here over the course of the last few months? IBM Innovation Knowledge Management Knowledge Tools Personal KM Productivity Tools Social Computing After two years, I think that’s probably the first, and last time!,

Email 151