Knowledge Management’s Fried Egg moments…

Chris Collison

If you haven’t read it, and you work in the field of knowledge management, organizational learning, improvement or in any medium-large consultancy, then please do. Behaviours Knowledge Management Knowledge transfer Learning Lessons Learned Organizational learning Storytelling

Is this Knowledge Management’s most effective tool?

Chris Collison

One of knowledge management’s most powerful tools. Let me share with you a couple of quotes from middle managers in a smart, knowledgeable organization which regularly spends over £1Bn annually on construction programmes.

2013 102

Blog>> Trends in Knowledge Management

Green Chameleon

For example, document taxonomies and knowledge sharing procedures were defined; identified experts shared their knowledge in defined communities. Today, we can identify six strong trends that lead into new concepts of knowledge sharing and collaboration: Exploring. builds on management to pass some control on to the network; they empower the knowledge workers to work and act autonomous. Visualisations allow a more efficient knowledge transfer.

Green Chameleon » Knowledge Management Explained in Five Disciplines

Green Chameleon

www.straitsknowledge.com blog articles how-to guides events publications book videos about Knowledge Management Explained in Five Disciplines We welcome Tim Wieringa as a guest blogger to Green Chameleon. Since 1999, my work has been related to Knowledge Management (KM). Already then, KM was a term that was not well recognised; at the time, we did not label our KM-related consulting services with Knowledge Management.

Communities of practice: Nancy Dixon on knowledge transfer

Joitske Hulsebosch

In english: Common knowledge: how companies thrive by sharing what they know. Personally I had abandoned the term 'knowledge transfer' because I thought it's impossible to transfer knowledge. Serial transfer (the same team executing a task in a new context) 2.

2005 130

Green Chameleon » When Can You Trust a Knowledge Manager?

Green Chameleon

www.straitsknowledge.com blog articles how-to guides events publications book videos about When Can You Trust a Knowledge Manager? If its a tough job being a knowledge manager, it’s an even tougher job to trust them with your organisation’s culture and infrastructure.

Green Chameleon » Professionalism in Knowledge Management

Green Chameleon

www.straitsknowledge.com blog articles how-to guides events publications book videos about Professionalism in Knowledge Management Yesterday I keynoted at iCKM in Columbus Ohio on “Accountability, Professionalism and Performance in Knowledge Management&#. In the last couple of slides I do look at some of the constructive things we can do (and are doing in Singapore) to break out of the viciously short non-learning cycles that knowledge managers go through.

The Three Eras of Knowledge Management – Towards the Collective Knowledge of Conversations

Elsua

In this case, Knowledge Management. If you are one of those knowledge workers interested in KM, or doing KM, this is one of those blog entries you should not miss out on! Leveraging Experiential Knowledge.

Green Chameleon » How To Use KPIs in Knowledge Management

Green Chameleon

www.straitsknowledge.com blog articles how-to guides events publications book videos about How To Use KPIs in Knowledge Management I’ve always been wary of KPIs in knowledge management, because they appeal to a tangible measurement mindset that is easily distracted from the intangible and hard-to-pin down outcomes of KM efforts. Search Green Chameleon and Straits Knowledge Newsletter Subscribe to our newsletter for regular updates.

2007 138

Emerging Autopoietic Communities – Scalability of Knowledge Transfer in Complex Systems

John Tropea - Delicious Community

First IFIP International Workshop on Distributed Knowledge Management (DKM 2008), Oct, 18-19, 2008, Shanghai 1. Scalability of Knowledge Transfer in Complex. Abstract—Knowledge-based communities are important but. emergence and development of knowledge-based communities at. Knowledge-based communities are highly complex. practice, knowledge management, complexity, emergence. even survival on building and disseminating knowledge.

Green Chameleon » How to Uninstall Knowledge Management

Green Chameleon

www.straitsknowledge.com blog articles how-to guides events publications book videos about How to Uninstall Knowledge Management The indefatigable Dr David Vaine has another pragmatic podcast for the jaded knowledge manager.

2007 130

Green Chameleon » The Prehistory of Knowledge Management

Green Chameleon

However, digging around in the Prelinger Archive , I found this little gem, an industrial film from around 1960 in classic triumphalist mode, clearly demonstrating that KM was being touted as a management fad a whole generation before Karl Wiig’s work.

2007 130

Green Chameleon » Vices and Virtues in Knowledge Management

Green Chameleon

www.straitsknowledge.com blog articles how-to guides events publications book videos about Vices and Virtues in Knowledge Management The other day Dave Snowden asked via his blog for ideas on what would constitute Sin in knowledge management, for a presentation he was about to give at a conference.

2007 130

Green Chameleon » Is Knowledge Management Political?

Green Chameleon

www.straitsknowledge.com blog articles how-to guides events publications book videos about Is Knowledge Management Political? Limit the knowledge of what is happening. Search Green Chameleon and Straits Knowledge Newsletter Subscribe to our newsletter for regular updates.

2007 130

Green Chameleon » Waking Knowledge Management

Green Chameleon

www.straitsknowledge.com blog articles how-to guides events publications book videos about Waking Knowledge Management Dave Snowden wrote a brilliant blog post yesterday on “ whence knowledge management ?&#. I’m not as sure as he is that we’ve quite reached the end of the fad cycle, for example we’re still trying to process the distinctions and crossovers between KM and information management.

2006 100

Green Chameleon » How to Use KPIs in Knowledge Management

Green Chameleon

www.straitsknowledge.com blog articles how-to guides events publications book videos about How to Use KPIs in Knowledge Management I’ve always been wary of KPIs in knowledge management, because they appeal to a tangible measurement mindset that is easily distracted from the intangible and hard-to-pin down outcomes of KM efforts. Search Green Chameleon and Straits Knowledge Newsletter Subscribe to our newsletter for regular updates.

2007 100

Green Chameleon » Mapping Knowledge Management

Green Chameleon

www.straitsknowledge.com blog articles how-to guides events publications book videos about Mapping Knowledge Management I like maps. Search Green Chameleon and Straits Knowledge Newsletter Subscribe to our newsletter for regular updates.

2007 130

Organising Knowledge » Taxonomies for Knowledge Management

Green Chameleon

www.straitsknowledge.com blog articles how-to guides events publications book videos about Taxonomies for Knowledge Management Back in February I posted on a very nice, clear handout for the stages in the taxonomy development process from Boeing Company librarians Kathryn Breininger and Mary Whittaker. The title of the paper is “Taxonomy Development for Knowledge Management&# but there’s precious little about KM or KM objectives in the paper.

Green Chameleon » Explaining Knowledge Management #1

Green Chameleon

www.straitsknowledge.com blog articles how-to guides events publications book videos about Explaining Knowledge Management #1 In this first video blog post from Professor Gervaise Germaine, we address the differences between data, information and knowledge.

2006 130

Making KM Fun!

Chris Collison

As a group, we could then stand around the pattern and discuss what it told us about the relationships, collaboration and knowledge flow. Change Management Collaboration Communties of Practice Design Facilitation Knowledge Management Knowledge transfer ONA

2014 91

Green Chameleon » Building Expertise in Knowledge Management

Green Chameleon

www.straitsknowledge.com blog articles how-to guides events publications book videos about Building Expertise in Knowledge Management Gary Klein is currently guest blogging over at Cognitive Edge, and has a great post today on how knowledge managers can build expertise (arising out of a discussion over the last week). Search Green Chameleon and Straits Knowledge Newsletter Subscribe to our newsletter for regular updates.

2007 100

Green Chameleon » Investing in Competencies for Knowledge Management

Green Chameleon

www.straitsknowledge.com blog articles how-to guides events publications book videos about Investing in Competencies for Knowledge Management I’ve been thinking a lot about KM as a profession (or proto-profession).

2007 130

How The Beatles Share Knowledge!

Chris Collison

Collaboration KM Knowledge Management Knowledge Sharing Knowledge transfer Lessons Learned Peer Assist Quotations

What lessons can KM learn from Minecraft?

Chris Collison

” Hold that thought, whilst we swap the world of Minecraft for the world of knowledge management. I’m just finishing an assignment working with one of the largest construction programmes in the UK, advising and helping them with their approach to knowledge and learning.

2014 68

Green Chameleon » Planning vs Co-Evolution in Knowledge Management

Green Chameleon

www.straitsknowledge.com blog articles how-to guides events publications book videos about Planning vs Co-Evolution in Knowledge Management It’s my day for thanking Clive for some interesting links. It’s not just about getting management attention.

2007 130

Green Chameleon » Do Knowledge Managers Really Want to Share Knowledge?—Sharing as a Mating Game

Green Chameleon

www.straitsknowledge.com blog articles how-to guides events publications book videos about Do Knowledge Managers Really Want to Share Knowledge?—Sharing One of the questions asks what KM professional associations should do to support knowledge managers.

2007 130

Downton Abbey, what you know, and what you’re known for.

Chris Collison

Throughout our organisations, there are hundreds and thousands of people who have real stories to tell from their past knowledge, experiences and roles – yet they are only known for their current job title. As knowledge professionals, this should be one of our priorities.

2013 68

What’s wrong with Lessons Learned? Part 3.

Chris Collison

ConocoPhillips have their 4G awards: Give (sharing knowledge), Grab (applying someone else’s knowledge), Gather (consolidating knowledge), Guts (sharing learning from failure).

2013 67

Knowledge Pit Stops

Chris Collison

I was interested to see that Formula One was in the news again this week with another example of curiosity-driven cross-sector knowledge sharing – this time with public transport.

2013 63

Green Chameleon » What Can You get a Knowledge Manager for Christmas?

Green Chameleon

www.straitsknowledge.com blog articles how-to guides events publications book videos about What Can You get a Knowledge Manager for Christmas? based on a theme for e.g. ‘Content Management’, ‘Taxonomy’ and plan to distribute them to the Knowledge Managers.

2008 130

Fossils, Time Capsules, Museums and other Knowledge Retention techniques

Chris Collison

Now let’s be clear here – knowledge transfer is always a better starting point than knowledge capture , I think that’s a given for KM. KM Knowledge Asset Knowledge Management Knowledge retention Knowledge transfer Lessons Learned Metaphor Project Management

Green Chameleon » A Knowledge Management Call To Action

Green Chameleon

www.straitsknowledge.com blog articles how-to guides events publications book videos about A Knowledge Management Call To Action Take a look at this “ Partnership Declaration &# : it’s a call to action directed at organisations in general but those in the human development sector in particular, to get them to take partnering seriously. Search Green Chameleon and Straits Knowledge Newsletter Subscribe to our newsletter for regular updates.

2007 100

Green Chameleon » Money, Testosterone and Knowledge Management

Green Chameleon

www.straitsknowledge.com blog articles how-to guides events publications book videos about Money, Testosterone and Knowledge Management This article chronicles an acrimonious schism in the KM association KM Pro in late 2004, and puts it into the context of other KM association schisms in the USA during the late nineties. I wrote this article originally for the Global Knowledge Review in early 2005. 2006-2008 Straits Knowledge.

2006 100

Green Chameleon » Do Knowledge Managers Belong Together?

Green Chameleon

www.straitsknowledge.com blog articles how-to guides events publications book videos about Do Knowledge Managers Belong Together? Andrew Mitchell asked the other day on the actKM Forum what an appropriate collective noun might be for a gathering of knowledge managers. Some of his suggestions were tongue in cheek, but decidedly unflattering: “a wisdom of knowledge managers&# was ok, but a “bumble&# or an “extinction&# of knowledge managers??

2006 100

Green Chameleon » Sex and Love and Knowledge Management

Green Chameleon

www.straitsknowledge.com blog articles how-to guides events publications book videos about Sex and Love and Knowledge Management Last night, on the plane to Kuala Lumpur, I watched a TED Talk video of the incomparable Helen Fisher (on my iPod). And the second type is the initiative that seeks to build an organic KM strategy based on the organisation’s own self-understanding as a knowledge-using organisation, and a clear sense of its business goals and priorities.

2007 100

Getting Lessons Learned Right: Part 2 – Questions

Chris Collison

The truth is in there, if we can ask the right questions… Facilitation Knowledge Management Knowledge retention Knowledge Sharing Knowledge transfer Learning Lessons Learned Organizational learning Project Management

2013 59

Green Chameleon » Personal Knowledge Management: Age 8

Green Chameleon

www.straitsknowledge.com blog articles how-to guides events publications book videos about Personal Knowledge Management: Age 8 Here’s an enterprising eight year old, attempting to take control of her own destiny… [link] Posted by Patrick on 23/03/07 at 10: 23 PM | Categories: KM Applied , Video | Permalink 2 Comments so far calin I am from Nanjing,China. Manage how and when the individual learns, and different learning styles that you can exploit Information literacy.

2007 100

Halfway down the stairs, where good is the enemy of great.

Chris Collison

I’ve been reflecting on the dangers of “staying with the herd” when it comes to knowledge sharing. The River Diagram is has now become a fairly well established tool, combining the principles of positive deviance with knowledge sharing.

2013 57

Green Chameleon » The Life of a Knowledge Manager: Nasty, Brutish and Short

Green Chameleon

My thanks to the members of various KM communities and contributors, including iKMS , HKKMS , HKPolyU , actKM , SIKM Leaders Forum , KM Malaysia , KMTalk , KM Forum , the Gurteen Knowledge Community , as well as readers of this blog, for participating in this exercise.

2008 130

Learning on a Rollercoaster

Chris Collison

AAR Behaviours Experience Facilitation Improvement Knowledge Management Knowledge transfer Lessons Learned Metaphor Organizational learning Sensemaking Storytelling

2013 55

Green Chameleon » Money, Testosterone and Knowledge Management

Green Chameleon

www.straitsknowledge.com blog articles how-to guides events publications book videos about Money, Testosterone and Knowledge Management This article chronicles an acrimonious schism in the KM association KM Pro in late 2004, and puts it into the context of other KM association schisms in the USA during the late nineties. I wrote this article originally for the Global Knowledge Review in early 2005.

2006 100

Open Business – The Narrative vs. The Ruthless Measurement

Elsua

Pretty much like we did with Knowledge Management over 18 years ago and that we still haven’t managed to get it right , after all of that time. Knowledge Management Learning Open Business Social Analytics. Don’t you just love it?

2013 242

The State of Social Business – A State of Maturity?

Elsua

Innovation Knowledge Management Open Business

2012 254