Connection Before Content: Meetings That Are Knowledge-based
John Tropea - Delicious Faciliatation
FEBRUARY 18, 2009
Connection Before Content: Meetings That Are Knowledge-based Peter Block has a rule of thumb that is very useful if you want a group to apply its collective knowledge to address a difficult issue, Connection before Content . Before a group attempts to use its collective knowledge to deal with serious issues it has to build the relationships that will allow the group to hold an open conversation. A few people in the room knew others, but most did not.