Connection Before Content: Meetings That Are Knowledge-based

John Tropea - Delicious Faciliatation

Connection Before Content: Meetings That Are Knowledge-based Peter Block has a rule of thumb that is very useful if you want a group to apply its collective knowledge to address a difficult issue, Connection before Content . Before a group attempts to use its collective knowledge to deal with serious issues it has to build the relationships that will allow the group to hold an open conversation. A few people in the room knew others, but most did not.

The New Capitalism – People and the Need for New of Value Metrics

Portals and KM

As Charles Handy , the economist observes in a post-industrial economy , it is people that have knowledge who now own the new means of production, not their bosses. He points out that this change from an industrial to a knowledge-based economy requires a new approach to management. Managers now must understand and operate under the principal that the unique knowledge and skills that employees bring to work is the key competitive differentiator.

2012 136

KM Six Pack #6 - Networks: Power of sharing, learning, discovering together | Smart People magazine

John Tropea - Delicious Community

RSS Entries | RSS Comments | Admin Digital generations bring knowledge to life Available in 3 formats: HTML | PDF | Flip reader (forthcoming) Home About SP SP Magazine SP Network Contact SP Subscribe/Login! This is the sixth and final column in a series of six articles introducing newly engaged employees and managers to the basics of knowledge-based enterprise. However, they discovered, like knowledge itself, natural social networks already existed.

CoP 32

Corporate Community Trend: Focus on People at Fast Wonder Blog: Consulting, Online Communities, and Social Media

John Tropea - Delicious Community

About « Recent Links on Ma.gnolia Online Community Thought Leader Search » Warning : join() [ function.join ]: Invalid arguments passed in /mnt/local/home/fastwonderblog/ on line 697 "> Corporate Community Trend: Focus on People Published by Dawn on September 30, 2008 in community. The wiki is still the core part of the product, but this additional functionality shifts the focus onto people.

The Knowledge Management Impact Challenge

Net-Map Toolbox

How can you measure the impact of knowledge management? But how can we make any claims that it is actually worth the money and time and effort if all we can say is that “X number of people attended the workshop&# or “we printed and distributed Y number of reports&# ? Many of us are trying to find ways to effectively measure and demonstrate the results of our investments in knowledge and learning. case studies Other people's work

Green Chameleon » Resources for Knowledge Continuity

Green Chameleon blog articles how-to guides events publications book videos about Resources for Knowledge Continuity Five nuggets from various sources to help you in your knowledge continuity efforts (ie making sure your organisation keeps critical knowledge in flow while people come and people go). Rothwell is the author of the book Effective Succession Planning , which is also worth checking out for its knowledge-based approach.

What does a facilitator of an online learning trajectory do?

Joitske Hulsebosch

I'm helping different people to facilitate online trajectories. It's always funny to see that people who are experienced facilitators face-to-face are so scared for an online process. Somehow online, participation seems lower because the people who are reading with attention are not visible. Help people find ways to use or navigate the online tools that work for them. Stimulate people to contact each other directly by mail, phone or face-to-face.

You can stimulate curiosity for self directed learning

Joitske Hulsebosch

The innovative thing is that the focus is on exchange and learning from each other and not on learning new knowledge, more "how do you do that in your class and what can I do better?" Epistemic curiosity is a desire for knowledge and knowing, the driving force behind science.

2018 169

Future interactions design: tapping the wisdom of the crowd

Making CommunitySense

On April 3, I attended the Chi Sparks 2014 conference on human computer interaction, to present my paper on the Kids’ Knowledge Base. The workshop participants were split in teams of two people. Preparing for the future.

2014 170

My Harvest from a Think Tank on Assessing Collaboration

Michelle Laurie

The session started with a summary of our initial thinking and was followed by a World Café brainstorm to help further our collective understanding using the knowledge in the room. Don’t get caught in the tangle of terminology between learning networks, knowledge networks, CoPs.

2013 185

CoP Series #4: Practice Makes Perfect

Nancy White

A community of practice is not merely a community of interest–people who like certain kinds of movies, for instance. The trick is to start to make that knowledge and learning available and encourage the practice of sharing our practice!

CoP 130

Measuring the Full Impact of Digital Capital

Portals and KM

In our knowledge-based economy, this is a sensible move that brings GDP accounting closer to economic reality. It is sometimes that the knowledge management people have been talking about for over twenty years. I hope you are having a nice summer.

2014 151

My Favorite Knowledge Management Story and its Lessons Learned for Today

Portals and KM

Knowledge management has been around for over twenty years now. It was my favorite project because of the people we worked with. This is also one of the clearest cases I have seen of an organization moving to a knowledge-based business model and then aligning its knowledge management system to directly support this new model. A key part of this strategy would be to move to a more knowledge-based business model.

2012 136

Leadership Maxims, Avoiding a CoP Mid-Life Crisis, Library Clips, Knowledge and Learning Toolkit, Ten Commandments for Business Failure

John Tropea - Delicious Community

Weekly Knowledge Management Blog by Stan Garfield KM Question, Thought Leader, Blog, Link, and Book of the Week [ Blogroll - KM Home Page - Send a Question - Implementing a successful KM programme ]. Passion – have passion for your work, convey it to your people, and demonstrate it in your actions. Knowledge – know as much as you can about your work, share your knowledge with others, and encourage them to do the same. Knowledge and its facilitators.

Ad hoc enquiries into how to do good stuff together

Social Reporter

When faced with the challenge of helping people tackle new projects it is tempting to offer up a set of case studies, ideas for action, latest innovations in the field, backed up by “if you want to do this, here’s how to” But does that work? Lively conversation with like-minded people is often the best way to clarify and keep your spirits up, if you can find them.

2012 136

Build your unique business development system using only free software

The Bumble Bee

One of the biggest problems knowledge-based businesses, or consultants or collaborative networks, have is maintaining an adequate "pipeline" of good business opportunities.

2010 148

The Evolution of the Knowledge Web Worker


“ A knowledge worker is someone who gets to decide what he or she does each morning “, by Thomas A. Specially, if you are looking for the right experts with the right level of acquired knowledge, experience, skills and know-how.

2011 236

How can social media support learning alliances/multistakeholder processses?

Joitske Hulsebosch

The stakeholders have different backgrounds, different perspectives, values, interests and knowledge with regard to the issue at hand. Though I realize people also use the term communities for multistakeholder groups. have an eye and ear for what people are using and doing.

Emerging Autopoietic Communities – Scalability of Knowledge Transfer in Complex Systems

John Tropea - Delicious Community

First IFIP International Workshop on Distributed Knowledge Management (DKM 2008), Oct, 18-19, 2008, Shanghai 1. Scalability of Knowledge Transfer in Complex. Abstract—Knowledge-based communities are important but. Based on an autopoietic theory of organization, we examine the. emergence and development of knowledge-based communities at. Knowledge-based communities are highly complex. However, knowledge in knowing entities.

My OutStart Knowledge Solutions Blog Posts

Portals and KM

I am one of several people contributing to our OutStart Knowledge Solutions Blog (see: My New Role within OutStart’s Social Media Efforts ). Social Software Changes the Nature of Knowledge-based Solutions. Putting Knowledge to Use and Accelerating its Value: Moving from Push to Pull, Moving from Document-Centered to People Centered Knowledge Access.

Why Is Knowledge Sharing Important? A Matter of Survival


That man has got plenty of golden nuggets to share around the topics of Knowledge Sharing, Collaboration, Communities, Learning and Enterprise 2.0 Have you checked out one of his most recent blog posts on Why is Knowledge Sharing Important?

Above and Beyond KM » Blog Archive » E2.0 Community Roles and Adoption Planning

John Tropea - Delicious Community

Above and Beyond KM A discussion of knowledge management that goes above and beyond technology. Not everything is a Community Just because you have a group of people, you don’t automatically have a community What forms a Community?

Roles 39

Moxie Spaces Enhances Customer Engagement

Portals and KM

These include email, chat, communities, and a knowledge base. Recent Harris poll has indicated that more people actually prefer to interact with companies online (60%) than on the phone (53%).

Custom 141

Enterprise 2.0: The Human Challenge

21st Century Organization

Carbon Based Humans in a Digital World . WORKing Organizations article, co-author Victoria Axelrod wrote: "Moore's Law continues enabling digital computer networks to increasingly connect people and distribute information faster than carbon based humans can absorb.". Indeed, “ People Are the Company ” (JS Brown and ES Gray 1995). Having visited the Paris Enterprise 2.0

Information Literacy - back to basics

Nancy White

If we accept that we are moving into an information or knowledge-based society then this dipping in and out combined with a poor understanding of how to assess the relevance and provenance of information resources will not produce the people required to make the transformation a success.

2008 100

The Future of Collaborative Networks

John Tropea - Delicious Collaboration

Similar to knowledge bases of the past, companies have just not been able to change behavior and practices, no matter what the buzzwords of the present time.

40-Hour Work Week – The Magic of Sustainable Growth


I can tell you it’s going to hurt, but maybe we need it that way, as one of those massive, unprecedented wake-up calls that may mark the beginning of something new and rather powerful: a smarter knowledge workforce. That we is not only knowledge workers themselves, but employers alike.

2012 253

Brains vs. Bits

TNT - The Network Thinker

I often discover new knowledge by looking at who links/refers to my web site. This morning I was reviewing who visited my web site and saw a link from a Scottish government web page.

2008 46

Frank Leister's Mastering Organizational Knowledge Flow: A Review

Portals and KM

Frank Leistner, CKO, SAS Institute has published the book, Mastering Organizational Knowledge Flow - How to make Knowledge Sharing Work. He stays away from the term “knowledge management" to the use "knowledge flow management."

2011 186

KM World 2014: Some Useful Sessions: Wednesday, Nov 5

Portals and KM

On Wednesday, November 5, Katrina B Pugh, Academic Director, Columbia Univ Info & Knowledge Strategy Masters Program AlignConsulting leads the session: “Knowledge Is the Business.” It is described as follows: The new frontier for knowledge practitioners is just that—the frontier, the edge, the face of the organization. As Tom Stewart and Pugh have written, “Knowledge is the Business—In leading knowledge-driven businesses, knowledge is what customers buy.

2014 126

Putting More Fun in Your Enterprise 2.0 Efforts

Portals and KM

Rex begins with scientific premise that providing financial rewards to people for knowledge-based tasks is counter productive. Rex offers an excellent video from Dan Pink that argues that while rewarding people for many simple work tasks from the 20th century and before might increase performance, doing it for the cognitive tasks of the 21 st century does not work. It is the holiday season where you should be putting more fun in everything.

2009 144

Towards A More Participatory Culture: Enterprise Q&A

Collaborative Thinking

In October of 2011, AIIM (the Association for Information & Imaging Management, a non-profit research, community and educational association), published a survey-based report that examined social business and Enterprise 2.0 Historically, when people ask what the common application use case scenarios are for E2.0, We might try discussion forums, knowledge-base applications, and of course – search engines. Should people be able to “opt out” of Q&A requests?

2012 170

Traditional Intranets are so Nineteenth Century

Portals and KM

Oscar Berg posted a useful piece on why traditional intranets fail today's knowledge workers that I want to bring to your attention. Oscar starts with some useful stats on the increasing amount of knowledge-based work. He writes that a study by The Work Foundation estimated our workforce has 30 per cent in jobs with high knowledge content, 30 per cent in jobs with some knowledge content, and 40 per cent in jobs with less knowledge content.

Enterprise 2.0: The Human Challenge

21st Century Organization

Carbon Based Humans in a Digital World . WORKing Organizations article, co-author Victoria Axelrod wrote: "Moore's Law continues enabling digital computer networks to increasingly connect people and distribute information faster than carbon based humans can absorb.". Indeed, “ People Are the Company ” (JS Brown and ES Gray 1995). Having visited the Paris Enterprise 2.0

Don’t Underestimate the Power of (Social) Collaboration. It Is Not a Given


Indeed, I am referring to good old Knowledge Management and Collaboration, once again, just to detail a bit more the parallel roads both fields have been running all along. And it’s interesting to notice how when I used to work within the European Knowledge Management deployment team inside IBM, about 11 years ago, we faced the very same upsetting reality: KM (And Collaboration, for that matter), wasn’t the business top priority at the time. Ok, back to Social Business.

2012 182

Trends in the Living Networks: Economics of Social Media - the role of Hollywood

John Tropea - Delicious Community

The more that people do online to be engaged, the more time they’ll spend watching the show. Alan Citron, General Manager, “People are saying ‘I like this content, I want to take it and do something with it’.

2007 36

Blog>> Resources for Knowledge Continuity

Green Chameleon

Five nuggets from various sources to help you in your knowledge continuity efforts (ie making sure your organisation keeps critical knowledge in flow while people come and people go). This piece by William Rothwell is five years old but nicely captures twelve key strategies for knowledge continuity presented in a clear and practical way (thanks Yvonne). this is a knowledge capture exit interview questionaire from the the UK’s Police IT Organisation.

Individuals in Groups " Infovark

John Tropea - Delicious Community

Gordon wrote that there is no enterprise — it’s made of people. means different things to different people. If the fundamental unit of collaboration is the group, then the fundamental unit of knowledge work is the individual.

Booz Allen Extends its Enterprise 2.0 Collaborative Platform

Portals and KM

Walton said that the first version of Hello , the collaboration platform, covered the exchange and archiving of tacit knowledge. The search results bring back related people and documents at the same time.

2010 186

Notes on Tuesday's Keynote on Becoming a Social Business

Michael Sampson - Currents

But how do we improve efficiency and effectiveness of knowledge workers. Knowledge sharing. Do social networks become the ongoing knowledge bases of the organizaiton? a customer service rep advocating the change from a paper-based process to an online process. But after talking with people, mobility became more important. People started talking about access from their BlackBerries. Pilot for 500 people in US and Canada.

2012 124

Helping councils learn to share with social media

Social Reporter

Last week I spent half a day in a workshop on local government knowledge management. This focus on conversations is not new in the knowledge management field … what is different is see. ng some possibility that the ideas might actually be put into practice with help from people outside government, including interested public services users. The challenge - as Steve outlines in the video -is how to do even more on the knowledge sharing front.

Share 100

In The Next Version - It’s Like Facebook For Work. Wait It Is Facebook For Work

John Tropea - Delicious Social Network KM

The lack of understanding of how social network could benefit businesses lead to my introducing of the theme of Purposeful Collaboration , where social features were integrated directly into the business tools people use to get their jobs done. In The Next Version.

2015 52

Enterprise 2.0 Conference Highlights – Day Two


And that was how apparently at Lockheed Martin personal, non-work related, knowledge / information exchanges are not encouraged by the communities themselves; in fact, they self-regulate them out of the work environment.

2009 130