Blog>> Developing a KM Maturity Assessment that Supports Action Planning

Green Chameleon

I have always been very cautious about KM Maturity Assessments. They carry a lot of assumptions about how KM should be implemented, that may not always be true for everybody. This white paper describes the thinking and design process we went through, and contains the content of the post-pilot KM maturity assessment that we ended up with, which we are releasing under a Creative Commons Share-Alike license. Developing_a_KM_Maturity_Assessment_v2.pdf

2017 49

KM, Enterprise 2.0 and Social Business: One and The Same


and KM are, essentially, one and the same! Including making some of the very same mistakes KM went through back in the day. put together under “ Don’t Do KM! and KM have always been and how we seem to have entered that dangerous road that I referenced above already.

2011 89

Trending Sources

Mapping the KM Landscape

Chris Collison

So here it is: my rendition of the KM Landscape (click to enlarge). Cynefin Innovation KM Knowledge Management Leadership Learning Lessons Learned Metaphor Organizational learning Peer Assist Project Management Sensemaking Storytelling

2014 23

Making KM Fun!

Chris Collison

I have been looking back on the highlights of the past year, and previous years, and it’s got me reflecting on the power of making KM engaging, fun and tangible in some way. For several years now I have worked with the United Nations System Staff College on a KM leadership programme.

2014 30

Blog>> Social Internet is the new KM

Green Chameleon

And yes, I agree to what he has stated: KM got too academic - or always was? Roan’s article triggered more thoughts which are too long to just pack in the article’s comments: there are more problems of today’s KM than to be blown up; and why the social web is KM at it’s core. The other driver for embedding KM in the flow is technology: consumerisation of business applications has led to a faster user adoption.

2012 64

Blog>> KM Practitioner Interview Series: Arief Amron

Green Chameleon

Prior to that, he was with Maybank for 2 years and with Bank Negara for 14 years (of which 5 were in a KM role). Can you walk us through the current KM initiatives at the SC? What are some other KM challenges that SC is facing? What future plans do you have for KM at the SC?

2016 21

The Tenth Anniversary of Portals and KM Blog

Portals and KM

There were three, Is KM the Killer App for Portals ?, On May 2, 2004 I did my first posts. Some good articles on blogs and blogs on blog s, and I s RSS TNBT ? Recently, I passed 808359 page views and had done over 3858 posts.

2014 49

Blog>> Experiences on KM Incentives and KPIs

Green Chameleon

My last article about Knowledge Management Strategy created some discussions about key performance indicators (KPI) and incentives for KM activities. In our organisation we have three main indicators on how the activities corporate KM team are measured: 1) usage in terms of accessing knowledge items (files + discussions); we define a certain number of potential users and then expect that 20% of those should access the system at least once per month.

2011 51

KM World 2014: Some Useful Workshops

Portals and KM

KM World 2014 will be held in Washington DC at the Grand Hyatt from November 4 to 7. It is great event. I used go regularly and highly recommend it to anyone interested in helping workforces perform at their maximum levels. There are many useful workshops including the ones described below. The workshop “Flexible & Agile Workstyles & Processes for the 21st Century Organization” will be held from 9:00 a.m. - 12:00 p.m on Tuesday, November 4 th. Be sure to vote that day.

2014 33

Blog>> Art Schlussel on KM in the US Military (interviewed at KM World 2010)

Green Chameleon

Art Schlussel was interviewed at KM World 2010 and the following 3 videos were recorded and produced. Introducing the US Army KM Principles. What do the US Army KM Principles cover? How do the KM Principles support KM Implementation?

2014 28

Blog>> Why We Treat KM Maturity Models With Caution

Green Chameleon

Every now and then we are asked by clients or potential clients whether we can help them conduct a KM Maturity Assessment. We have used KM maturity models in the past, but I (along with others) am quite sceptical about their utility as KM assessment and planning tools at the start of a KM journey. b) The KM maturity landscape in large organisations tends to be uneven, with peaks and troughs – some parts are more mature than others.

2016 30

My KM World 2011 Session Notes: Complete Listing

Portals and KM

Here is the listing with links of my notes from the 2011 KM World conference. KM World Session Notes: Creating & Applying a Semantic Infrastructure Platform for Knowledge Sharing – Part One. KM World Session Notes: Creating & Applying a Semantic Infrastructure Platform for Knowledge Sharing – Part Two. KM World Session Notes: Jeremiah Owyang - Architecting a Connected Enterprise. KM World Session Notes: Intranet Strategy & Practice.

2011 38

KM Tools: Creating a River Diagram…

Chris Collison

benchmarking KM strategy Tags: Benchmarking KM Knowledge Management No More Consultants People I work with. I’m often asked to explain what a “River Diagram&# is, and how they can be used to shape knowledge management strategy, and as a way to help communities share and learn.

KM 24

Portals and KM Blog Begins it Tenth Year

Portals and KM

I certainly would not have predicted that when I started the blog on May 2, 2004 with three posts: Is KM the Killer App for Portals? Besides this Portals and KM blog, I am only still active with my Art and Photography Blog.

Blog>> KM and the Bigger Picture

Green Chameleon

Waltraut Ritter has a scathing and important critique of KM in general and the MAKE awards in particular, taking some pot shots at some of the participating case studies at KM Asia 2011 in the process (scroll down to the 22 Nov entry). Could the organization use KM to establish a serious dialogue with customers? ” Important and difficult questions, connected to the earliest visions of KM back in the 1960s.

2012 32

10 characteristics of a great KM Sponsor

Chris Collison

Depending on your KM strategy , sponsorship is always important and often absolutely critical to the success of a knowledge change programme – and let’s face it, most of our work as practitioners is all about creating change and making it stick. Think about the leaders who sponsors your KM activities as you read then through – or use it as a checklist to help you select the ideal candidate, if you’re still looking… 1.

2014 19

KM, Communities and the “Little Free Library”

Chris Collison

Communties of Practice Design KM Knowledge Management Knowledge Sharing Memes Society Storytelling Community of Practice cop library I came across this post via the Knowledge Flow (thank you Susan Frost!),

Blog>> KM at NASA

Green Chameleon

It was the morning of the last day of KM World. This blog is not about the serendipitous payoff of an excessive TV diet, however, but about NASA-related resources that have come to my attention having attended KM World. JPL’s Strategic Plan for KM, which I find useful. KM at NASA, shared by Edward Hoffman & Jon Boyle at the World Bank on 6 November, a day after KM World ended.-.

KM Australia 2015 – The Discovery and Re-Discovery of Knowledge, plus Six Workshop Opportunities

Michael Sampson - Currents

KM Australia is happening in Melbourne in a couple of weeks (August 4-6). These factors brings a reinvention of Knowledge Management as new processes and strategies for collaboration and learning are developed using enhanced and adapted KM practices—giving organisations the opportunity to reap real benefits. Facilitated by: Eight Leading KM Professionals from the Department of Economic Development, Jobs,Transport and Resources, University of Melbourne and Birchip Consulting Group.

2015 32

Blog>> KM Singapore 2011

Green Chameleon

KM Singapore is an annual conference organised by the Information and Knowledge Management Society ( iKMS ). The conference aims to bring together local and regional practitioners to advance understanding and practice of IM and KM. This will be its eighth year running. This year, the conference will be held on 1-2 September 2011, with a masterclass a day before on 31 Aug. There is an early bird discount, which ends on 31 July. The entire Straits Knowledge team will be there.

2011 16

What lessons can KM learn from Minecraft?

Chris Collison

Minecraft is a phenomenon. It has around 40 million paying players worldwide, and probably tens of millions more when you count those using free or pirated versions of the game.

2014 24

Articles>> Sustainable KM

Green Chameleon

This article talks about the shifting sands of senior leader support as a risk to sustainable KM. To read the article, click here. Sustainable_KM.pdf.

Blog>> Conducting a KM Planning Exercise

Green Chameleon

Followers of my company Straits Knowledge will know that we have produced a number of KM job aids out of our consulting experience. They are all designed to make KM thinking accessible to “ordinary&# operational managers, so that we can help them get the insights they need into how KM can help them in their business, in a genuinely participative way, without having to learn any detailed theory in advance.

KM 25

Looking back – KM highlights from 2014 (part 2)

Chris Collison

Continuing from my top ten KM consulting highlights (in no particular order!) After nearly ten years of independent consultancy in KM, I finally managed to combine a business trip with an extra family holiday. from 2014… 6. Sharing Knowledge in the Offshore Wind community.

2015 24

Empherality, KM, Inner Reform and Social Impact

Full Circle Associates

Olaf’s Notebook: What is the relation between KM and inner reform?This This post from Olaf’s Notebook speaks for itself : What is the relation between KM and inner reform?Knowledge KM as an inner practice. Blogs are ephemeral.

2015 13

Listing of Mary Abraham’s KM World 2012 Notes

Portals and KM

My friend, Mary Abraham, writes the great blog, Above and Beyond KM. She attended the 2012 KM World conference and produced a very impressive and useful series of session notes.  Flow Systems and KM #KMWorld. Driving KM Adoption and Collaboration with Gamification #KMWorld.   I am listing them below for my reference and to share with you. Enjoy. John Seely Brown: The Entrepreneurial Learner#KMWorld.

2012 25

Portals and KM Blog Begins it Eighth Year

Portals and KM

I certainly would not have predicted that when I started the blog on May 2, 2004 with three posts: Is KM the Killer App for Portals? These other blogs all publish on different schedules but the Portals and KM blog has posted at least once daily since it’s beginning with a brief lapse when I went to Italy in the summer of 2005. It is hard to imagine that I have been writing this blog for over seven years now.

My KM World Session Notes: Creating a Semantic Infrastructure Platform

Portals and KM

Here is the first in my notes from the 2011 KM World. In the early days of KM, there were numerous attempts to utilize information technologies and approaches (search, taxonomies, etc.) He asked how many people were involved in KM and everyone raised their hands. I attended the workshop – Creating & Applying a Semantic Infrastructure Platform for Knowledge Sharing led by Tom Reamy , Chief Knowledge Architect - KAPS Group. Here is the session description.

2011 35

A New Book for Big KM

Patti Anklam

I have written about the Three KMs: Big KM is about enterprise-wide knowledge management programs that start with a top-down strategy and seek to reach the farthest corners of the corporation Little KM is about the quiet application of KM methods to business problems in a way that just makes sense The third KM, personal

My KM World Session Notes: Carla O'Dell on KM in a 2.0 World

Portals and KM

I am primarily posting my notes from the  2011 KM World  on the  Darwin blog. Through engaging examples, stories and data, O’Dell shares the latest findings from APQC’s KM research and her new book, including the following: How best practice organizations are using 2.0 Carla said that 17 years ago AQPC got interested in KM.  The holy grail of KM is how to get people to participate. The rise of social computing helps with participation in KM.

2011 22

Darwin Ecosystem’s Awareness Engine™ Named KM World Trend Setting Product for Second Year

Portals and KM

Darwin Ecosystem’s Awareness Engine™ has been chosen by KM World as Trend-Setting Product for 2011. The selected products "demonstrate thoughtful, well-reasoned innovation and execution for the most important constituency of them all: the customer" KM World has been kind to us. We also received the KM Promise Award for 2010. This marks the second year in a row we have been designated with this honor. It is much appreciated.

2003 36

Blog>> Why Senior Managers Should Care About KM

Green Chameleon

I had a great time at KM Singapore last week, organised by iKMS.

What’s your favourite flavour of KM?

Chris Collison

I don’t know of any other KM or OD tools which can be as informative, revealing and engaging for clients, from a small amount of research input. I’m a big fan of organizational network analysis. I think it’s one of knowledge management’s unsung heroes.

2013 15

Blog>> Knowledge Queen - Interview with a KM Practitioner

Green Chameleon

Such interviews are useful as they add a personal touch to the KM profession and foster understanding and fellowship in the community. So if you are a KM practitioner and would like to be interviewed, do contact me The Civil Service College of Singapore has just published an interview with Rosalind Gan , Head of Organisational Excellence at the Singapore Ministry of Manpower. The writer has got Rosalind down pat.

Blog>> Planning a KM Workshop: ISKO Singapore Workshop 27 November 2015

Green Chameleon

We held our inaugural workshop with ISKO Singapore last Friday on Planning a KM Portal led by myself – here are the the materials from the workshop, including slides, video and planning framework. Here is the video: Here are the slides: ISKO-KM-Portal-workshop-nov2015b.pdf.

2015 11

KM, Best Practice and Buzzword Bingo

Chris Collison

I thought it might be fun to come up with my own “KM Buzzzword bingo” card for use during dull moments at KM conferences and team meetings.

KM World 2014: Some Useful Sessions: Thursday, Nov 6

Portals and KM

KM World 2014 will be held in Washington DC at the Grand Hyatt from November 4 to 7. On Thursday, November 6 the session, KM Enterprise Adoption: How to Make It Stick! The sessions is described as follows: Many companies are quick to adopt a KM transformation program but few have managed to make them stick. KM adoption experience is facilitated and discussed by three KM practitioners from Deloitte, Jive, and Microsoft.

Blog>> Re-inventing KM

Green Chameleon

KM per se is not a sexy term - when speaking to others, particularly those I’m keen on building relationships with, flaunting ‘KM’ does not often jump-start inspiring and enthralling conversations. What I believe is by repositioning what KM can bring to an organisation under a new mantra can kick-start much more exciting and relevant conversations. My name for KM concepts?

Blog>> Nancy White and the KM Planning Toolkit

Green Chameleon

We had a blast with Nancy White around KM Singapore a few weeks back – although we’ve collaborated for years we had never met. Nancy has posted a very nice piece on our KM Planning Toolkit – with video!

Blog>> KM Strategy for Small- & Medium-sized Businesses

Green Chameleon

In SMB an initiative to foster knowledge sharing should not require additional work and the KM strategy should focus on elements that are straight-forward and bring tangible benefit. And with the right mindset of the leadership, the KM strategy can be quickly and successfully implemented. Based on my experience of KM in large and small enterprises I would suggest the following three pillars for a KM strategy: Establishing a knowledge sharing culture.