KM, Enterprise 2.0 and Social Business: One and The Same
MARCH 28, 2011
and KM are, essentially, one and the same! Including making some of the very same mistakes KM went through back in the day. put together under “ Don’t Do KM! and KM have always been and how we seem to have entered that dangerous road that I referenced above already.
Mapping the KM Landscape
MARCH 10, 2014
So here it is: my rendition of the KM Landscape (click to enlarge). Cynefin Innovation KM Knowledge Management Leadership Learning Lessons Learned Metaphor Organizational learning Peer Assist Project Management Sensemaking Storytelling
Making KM Fun!
JANUARY 13, 2014
I have been looking back on the highlights of the past year, and previous years, and it’s got me reflecting on the power of making KM engaging, fun and tangible in some way. For several years now I have worked with the United Nations System Staff College on a KM leadership programme.
Blog>> Social Internet is the new KM
FEBRUARY 3, 2012
And yes, I agree to what he has stated: KM got too academic - or always was? Roan’s article triggered more thoughts which are too long to just pack in the article’s comments: there are more problems of today’s KM than to be blown up; and why the social web is KM at it’s core. The other driver for embedding KM in the flow is technology: consumerisation of business applications has led to a faster user adoption.
MARCH 8, 2016
My last post generated a bit of interest and I was asked to do a “ KM 101 ” for a consulting company that develops customized performance management solutions.
Blog>> Why We Treat KM Maturity Models With Caution
JANUARY 28, 2016
Every now and then we are asked by clients or potential clients whether we can help them conduct a KM Maturity Assessment. We have used KM maturity models in the past, but I (along with others) am quite sceptical about their utility as KM assessment and planning tools at the start of a KM journey. b) The KM maturity landscape in large organisations tends to be uneven, with peaks and troughs – some parts are more mature than others.
KM World 2014: Some Useful Workshops
Portals and KM
OCTOBER 13, 2014
KM World 2014 will be held in Washington DC at the Grand Hyatt from November 4 to 7. It is great event. I used go regularly and highly recommend it to anyone interested in helping workforces perform at their maximum levels. There are many useful workshops including the ones described below. The workshop “Flexible & Agile Workstyles & Processes for the 21st Century Organization” will be held from 9:00 a.m. - 12:00 p.m on Tuesday, November 4 th. Be sure to vote that day.
Blog>> Experiences on KM Incentives and KPIs
FEBRUARY 20, 2011
My last article about Knowledge Management Strategy created some discussions about key performance indicators (KPI) and incentives for KM activities. In our organisation we have three main indicators on how the activities corporate KM team are measured: 1) usage in terms of accessing knowledge items (files + discussions); we define a certain number of potential users and then expect that 20% of those should access the system at least once per month.
Blog>> Art Schlussel on KM in the US Military (interviewed at KM World 2010)
MARCH 10, 2014
Art Schlussel was interviewed at KM World 2010 and the following 3 videos were recorded and produced. Introducing the US Army KM Principles. What do the US Army KM Principles cover? How do the KM Principles support KM Implementation?
My KM World 2011 Session Notes: Complete Listing
Portals and KM
NOVEMBER 8, 2011
Here is the listing with links of my notes from the 2011 KM World conference. KM World Session Notes: Creating & Applying a Semantic Infrastructure Platform for Knowledge Sharing – Part One. KM World Session Notes: Creating & Applying a Semantic Infrastructure Platform for Knowledge Sharing – Part Two. KM World Session Notes: Jeremiah Owyang - Architecting a Connected Enterprise. KM World Session Notes: Intranet Strategy & Practice.
Portals and KM Blog Begins it Tenth Year
Portals and KM
MAY 1, 2013
I certainly would not have predicted that when I started the blog on May 2, 2004 with three posts: Is KM the Killer App for Portals? Besides this Portals and KM blog, I am only still active with my Art and Photography Blog.
10 characteristics of a great KM Sponsor
FEBRUARY 11, 2014
Depending on your KM strategy , sponsorship is always important and often absolutely critical to the success of a knowledge change programme – and let’s face it, most of our work as practitioners is all about creating change and making it stick. Think about the leaders who sponsors your KM activities as you read then through – or use it as a checklist to help you select the ideal candidate, if you’re still looking… 1.
KM Tools: Creating a River Diagram…
SEPTEMBER 16, 2010
benchmarking KM strategy Tags: Benchmarking KM Knowledge Management No More Consultants People I work with. I’m often asked to explain what a “River Diagram is, and how they can be used to shape knowledge management strategy, and as a way to help communities share and learn.
Blog>> KM and the Bigger Picture
JANUARY 24, 2012
Waltraut Ritter has a scathing and important critique of KM in general and the MAKE awards in particular, taking some pot shots at some of the participating case studies at KM Asia 2011 in the process (scroll down to the 22 Nov entry). Could the organization use KM to establish a serious dialogue with customers? ” Important and difficult questions, connected to the earliest visions of KM back in the 1960s.
Blog>> KM Practitioner Interview Series: Arief Amron
OCTOBER 31, 2016
Prior to that, he was with Maybank for 2 years and with Bank Negara for 14 years (of which 5 were in a KM role). Can you walk us through the current KM initiatives at the SC? What are some other KM challenges that SC is facing? What future plans do you have for KM at the SC?
Blog>> KM at NASA
DECEMBER 6, 2015
It was the morning of the last day of KM World. This blog is not about the serendipitous payoff of an excessive TV diet, however, but about NASA-related resources that have come to my attention having attended KM World. JPL’s Strategic Plan for KM, which I find useful. KM at NASA, shared by Edward Hoffman & Jon Boyle at the World Bank on 6 November, a day after KM World ended.-.
KM, Communities and the “Little Free Library”
MAY 21, 2013
Communties of Practice Design KM Knowledge Management Knowledge Sharing Memes Society Storytelling Community of Practice cop library I came across this post via the Knowledge Flow (thank you Susan Frost!),
Blog>> KM Singapore 2011
JULY 25, 2011
KM Singapore is an annual conference organised by the Information and Knowledge Management Society ( iKMS ). The conference aims to bring together local and regional practitioners to advance understanding and practice of IM and KM. This will be its eighth year running. This year, the conference will be held on 1-2 September 2011, with a masterclass a day before on 31 Aug. There is an early bird discount, which ends on 31 July. The entire Straits Knowledge team will be there.
What lessons can KM learn from Minecraft?
JANUARY 27, 2014
Minecraft is a phenomenon. It has around 40 million paying players worldwide, and probably tens of millions more when you count those using free or pirated versions of the game.
Articles>> Sustainable KM
OCTOBER 19, 2014
This article talks about the shifting sands of senior leader support as a risk to sustainable KM. To read the article, click here. Sustainable_KM.pdf.
Looking back – KM highlights from 2014 (part 2)
JANUARY 7, 2015
Continuing from my top ten KM consulting highlights (in no particular order!) After nearly ten years of independent consultancy in KM, I finally managed to combine a business trip with an extra family holiday. from 2014… 6. Sharing Knowledge in the Offshore Wind community.
Empherality, KM, Inner Reform and Social Impact
Full Circle Associates
SEPTEMBER 17, 2015
Olaf’s Notebook: What is the relation between KM and inner reform?This This post from Olaf’s Notebook speaks for itself : What is the relation between KM and inner reform?Knowledge KM as an inner practice. Blogs are ephemeral.
Blog>> Conducting a KM Planning Exercise
OCTOBER 7, 2010
Followers of my company Straits Knowledge will know that we have produced a number of KM job aids out of our consulting experience. They are all designed to make KM thinking accessible to “ordinary operational managers, so that we can help them get the insights they need into how KM can help them in their business, in a genuinely participative way, without having to learn any detailed theory in advance.
Listing of Mary Abraham’s KM World 2012 Notes
Portals and KM
OCTOBER 22, 2012
My friend, Mary Abraham, writes the great blog, Above and Beyond KM. She attended the 2012 KM World conference and produced a very impressive and useful series of session notes. Flow Systems and KM #KMWorld. Driving KM Adoption and Collaboration with Gamification #KMWorld. I am listing them below for my reference and to share with you. Enjoy. John Seely Brown: The Entrepreneurial Learner#KMWorld.
Portals and KM Blog Begins it Eighth Year
Portals and KM
MAY 2, 2011
I certainly would not have predicted that when I started the blog on May 2, 2004 with three posts: Is KM the Killer App for Portals? These other blogs all publish on different schedules but the Portals and KM blog has posted at least once daily since it’s beginning with a brief lapse when I went to Italy in the summer of 2005. It is hard to imagine that I have been writing this blog for over seven years now.
My KM World Session Notes: Creating a Semantic Infrastructure Platform
Portals and KM
NOVEMBER 2, 2011
Here is the first in my notes from the 2011 KM World. In the early days of KM, there were numerous attempts to utilize information technologies and approaches (search, taxonomies, etc.) He asked how many people were involved in KM and everyone raised their hands. I attended the workshop – Creating & Applying a Semantic Infrastructure Platform for Knowledge Sharing led by Tom Reamy , Chief Knowledge Architect - KAPS Group. Here is the session description.
KM Australia 2015 – The Discovery and Re-Discovery of Knowledge, plus Six Workshop Opportunities
Michael Sampson - Currents
JULY 22, 2015
KM Australia is happening in Melbourne in a couple of weeks (August 4-6). These factors brings a reinvention of Knowledge Management as new processes and strategies for collaboration and learning are developed using enhanced and adapted KM practices—giving organisations the opportunity to reap real benefits. Facilitated by: Eight Leading KM Professionals from the Department of Economic Development, Jobs,Transport and Resources, University of Melbourne and Birchip Consulting Group.
A New Book for Big KM
APRIL 25, 2011
I have written about the Three KMs: Big KM is about enterprise-wide knowledge management programs that start with a top-down strategy and seek to reach the farthest corners of the corporation Little KM is about the quiet application of KM methods to business problems in a way that just makes sense The third KM, personal
My KM World Session Notes: Carla O'Dell on KM in a 2.0 World
Portals and KM
NOVEMBER 4, 2011
I am primarily posting my notes from the 2011 KM World on the Darwin blog. Through engaging examples, stories and data, O’Dell shares the latest findings from APQC’s KM research and her new book, including the following: How best practice organizations are using 2.0 Carla said that 17 years ago AQPC got interested in KM. The holy grail of KM is how to get people to participate. The rise of social computing helps with participation in KM.
Darwin Ecosystem’s Awareness Engine™ Named KM World Trend Setting Product for Second Year
Portals and KM
AUGUST 29, 2011
Darwin Ecosystem’s Awareness Engine™ has been chosen by KM World as Trend-Setting Product for 2011. The selected products "demonstrate thoughtful, well-reasoned innovation and execution for the most important constituency of them all: the customer" KM World has been kind to us. We also received the KM Promise Award for 2010. This marks the second year in a row we have been designated with this honor. It is much appreciated.
What’s your favourite flavour of KM?
SEPTEMBER 16, 2013
I don’t know of any other KM or OD tools which can be as informative, revealing and engaging for clients, from a small amount of research input. I’m a big fan of organizational network analysis. I think it’s one of knowledge management’s unsung heroes.
Blog>> Why Senior Managers Should Care About KM
SEPTEMBER 10, 2012
I had a great time at KM Singapore last week, organised by iKMS.
Blog>> Knowledge Queen - Interview with a KM Practitioner
OCTOBER 3, 2011
Such interviews are useful as they add a personal touch to the KM profession and foster understanding and fellowship in the community. So if you are a KM practitioner and would like to be interviewed, do contact me The Civil Service College of Singapore has just published an interview with Rosalind Gan , Head of Organisational Excellence at the Singapore Ministry of Manpower. The writer has got Rosalind down pat.
Blog>> Planning a KM Workshop: ISKO Singapore Workshop 27 November 2015
NOVEMBER 29, 2015
We held our inaugural workshop with ISKO Singapore last Friday on Planning a KM Portal led by myself – here are the the materials from the workshop, including slides, video and planning framework. Here is the video: Here are the slides: ISKO-KM-Portal-workshop-nov2015b.pdf.
KM, Best Practice and Buzzword Bingo
MAY 2, 2013
I thought it might be fun to come up with my own “KM Buzzzword bingo” card for use during dull moments at KM conferences and team meetings.
KM World 2014: Some Useful Sessions: Thursday, Nov 6
Portals and KM
OCTOBER 17, 2014
KM World 2014 will be held in Washington DC at the Grand Hyatt from November 4 to 7. On Thursday, November 6 the session, KM Enterprise Adoption: How to Make It Stick! The sessions is described as follows: Many companies are quick to adopt a KM transformation program but few have managed to make them stick. KM adoption experience is facilitated and discussed by three KM practitioners from Deloitte, Jive, and Microsoft.
Is Twitter Where Connections Go to Die? – The Unfollowing Experiment – The Follow-Up
NOVEMBER 2, 2016
Innovation Knowledge Management Knowledge Tools Learning Open Business Open Leadership Personal KM Productivity Tools Tools and Gadgets
Blog>> Nancy White and the KM Planning Toolkit
OCTOBER 11, 2012
We had a blast with Nancy White around KM Singapore a few weeks back – although we’ve collaborated for years we had never met. Nancy has posted a very nice piece on our KM Planning Toolkit – with video!
Blog>> KM Strategy for Small- & Medium-sized Businesses
DECEMBER 15, 2010
In SMB an initiative to foster knowledge sharing should not require additional work and the KM strategy should focus on elements that are straight-forward and bring tangible benefit. And with the right mindset of the leadership, the KM strategy can be quickly and successfully implemented. Based on my experience of KM in large and small enterprises I would suggest the following three pillars for a KM strategy: Establishing a knowledge sharing culture.
SoMe and KM lessons learned — more from E2.0
JULY 3, 2011
As I mentioned in my last post, previous Enterprise 2.0 conferences had a big focus on “adoption — how to get companies and the people inside them to use new tools to get their work done. As I sat through sessions in 2010, I heard the lessons of knowledge management being learned anew. That is,