Badgeville Integrates with IBM Connections

Portals and KM

Recently I spoke with Chris Lynch about their integration with IBM Connections. Through the Badgeville for Yammer integration, those achievements were then published into the Yammer stream. Another feature in the Connections integration is reputation management.

Statistics: Why integrate Facebook into your business

Laurel Papworth- Social Network Strategy

Here’s what Facebook says about media sites using Like buttons and other social plugins: The average media site integrated with Facebook has seen a 300% increase in referral traffic. Eventbrite reports that a link shared on Facebook is worth $2.52 Connect Integrates with SharePoint

Portals and KM

IDC MarketScape noted in its report, “ Worldwide Enterprise Social Software 2012 Vendor Analysis ,” that, "The ultimate goal of enterprise social software is to support a business' ability to surface information in real time and in context in a way that enables a broader business system of relationship. This integration makes a lot of sense to me and is consistent with the trends I am seeing across the social platforms I have covered before (see New

Badgeville Integrates with IBM Connections

Portals and KM

Recently I spoke with Chris Lynch about their integration with IBM Connections. Through the Badgeville for Yammer integration, those achievements were then published into the Yammer stream. This sales best practices example is one of the ways that Badgeville integrates with IBM Connections. Another feature in the Connections integration is reputation management.

State of Customer Data Integration in 2012

Portals and KM

In February 2012, Scribe Software surveyed 300 business leaders and channel partners to uncover opportunities and challenges associated with customer data integration. “ The State of Customer Data Integration in 2012” report contains input from C-level executives, business analysts and IT engineers, and systems integrators and consultants who design and implement data integration for their enterprise clients.

2012 122

Making social reporting an OpenBusiness

Social Reporter

The UKgovcamp event on Saturday gave me a chance to extend social reporting practice by making interviews, and hosting a session, an integral part of an open research and ideas-generation process within a project. We’ll report that and develop the campaign for user-involvement promised in their earlier report on Directgov. I’ve reported over here on the interviews, the session, and the issues that came out of that.

2010 130

Organizations Struggling to Integrate Customer Channels

Michael Sampson - Currents

Recent research by Pitney Bowes points to the problem of low integration between different marketing channels , and the consequential costs of this: " Pitney Bowes Software (PBS), a global leader in customer data, analytics and communication software and services reveals, through a study of large B2C organisations in UK, France and Germany, that customers are being lost through fragmented and inconsistent communications and failure to integrate marketing channels.

eDiscovery Integration Remains a Challenge Despite More Market Consolidation

Portals and KM

While integrated advances can provide concrete benefits and help rationalize application infrastructure, it's important to look at these in the context of a broader eDiscovery strategy. Such strategies should identify technology gaps and costly process integration points. Then enterprises need to request more eDiscovery application integration.    The report offers some useful guidelines for enterprises as they navigate this space.

BBC Learning Unplugged: event report

Platform Neutral

This is a report on the BBC Learning Unplugged event in Bristol, 26 June 2009. This report is split into the following: Event purpose. Event report. Event report: Welcome and Introduction. I think I could have integrated them better into later work (lesson learnt).

Socialcast Adds Sharepoint and Outlook Integration, New Features, and Enhanced Metrics

Portals and KM

To support this strategy they have made a number of moves, including enhanced features that we will look at: Outlook and SharePoint integration, and increased support for mobile devices. To further support this email integration, Socialcast has integrated with Outlook.

Collaborative Thinking: Enterprise 2.0 Report: Table of Contents

Collaborative Thinking

Report: Table of Contents A few people asked for an executive summary of the report published recently on Enterprise 2.0 ( availability of the report for Burton Group clients was posted here ). I included the summary to the report (which basically is the executive summary, or synopsis as we call it) in that posting. Report: Table of Contents : Comments You can follow this conversation by subscribing to the comment feed for this post.

2007 100

Jane McConnell's 2010 Intranet Trends Report is Out

Michael Sampson - Currents

That's one reason why I find Jane McConnell's annual Global Intranet Trends report so critical to my work. The proportions of organizations with team spaces and community of practice areas, and the degree of integration these have with the intranet today.

Which Widget for What? Media Sandbox 2008 Report.

Platform Neutral

Attached is the final report about the facilitation work done with iShed for the Media Sandbox 2008 development scheme. Download the full report here: Which Widget for What? Media Sandbox 2008 Report. Download the full report here: Which Widget for What? Media Sandbox 2008 Report. Other reports from this project: Launch event report. Final event report.

2008 89

Awareness Report on Understanding and Leveraging Social Capital

Portals and KM

Awareness has released an interesting free report, 3 Keys to Influence: Understanding and Leveraging Social Capital.   The Awareness report provides three keys to gaining great influence in this new online social world. The internal and external social media strategies and practices need to be aligned, and where appropriate, the technology needs to be integrated. The Awareness report provides an eight step approach to maximizing this influence.

Community development and digital inclusion – SMILEY baseline report published


The baseline report for the SMILEY evaluation of community development and digital inclusion (Social Media Initiatives in Local East York), co-authored by Alison Gilchrist and myself, is now available here. Download the full report.

2015 55

Conference networking at Online Information 2008: report and lessons learned

Platform Neutral

This is a brief report and things we learned about the experimental ‘knowledge networking’ and ‘social reporting’ facilitation work done at Online Information 2008 , co-authored between David Wilcox and Emma Wallace and me. Media Sandbox report, November 2008).

2008 116

NetAge Report #4: Organizing at the edge of chaos

Endless Knots

" Fourth in our series of NetAge Reports on virtual reorganization, we address the hidden forces that sit behind how we shape our organizations. federal government inherited by the Obama Administration (See NetAge Report #2, Analysing the Organization as a Network ).

2009 116

Awareness Report Shows Significant Rise in Enterprise Social Media - Will It Continue?

Green Chameleon

Here is another of the growing reports on research that indicates enterprise 2.0 Recently Awareness released a report on “ Trends and Best Practices in Adopting Web 2.0 There is a focus on the deeper and broader integration of Web 2.0 I will write more about their report soon. is on the rise. in 2008.&# It shows that social media initiatives are on are increasing and continue to evolve.

2008 116

Online Community Unconference East 2010 – A Report Back

Online Community Report

Integrating Social into the Enterprise. Pauline Ores of IBM convened this session to explore the integration of the social web into the Enterprise. Forum One hosted the Online Community Unconference East last Wednesday, February 10th in NYC at the Digital Sandbox.

2010 46

The Trials and Tribulations of an Independent Freelancer – The Path to Self-Discovery


I am still doing it and here’s a mini-progress report of sorts: back in 2011, if you would still remember , I was getting an average of 16 emails per week. So I guess you can imagine what that progress report will indicate once I share it across, right? Probably as a result of that work life integration I have become such a huge fan of in the last few years. elsua Learning Life Work Life Integration

2014 168

Telligent Releases an Integrated Suite of Collaboration Tools with High Powered Metrics | The AppGap

John Tropea - Delicious Community

In addition, Telligent previewed the newest version of Telligent Analytics¬ (previously Harvest Reporting Server) for Enterprise 2.0 With extensive reporting capabilities, Telligent Analytics 3.0 There is also a sentiment report on the nature of conversations.

Enterprise 2.0 Report: Intranet Collaboration Features and Social Networking

John Tropea - Delicious Social Network KM

Nielsen Norman Group Report: Enterprise 2.0: Social Software on Intranets A Report From the Front Lines of Enterprise Community, Collaboration, and Social Networking Projects 168 pages, PDF format Download Report (from eSellerate) $298 for a single report, $598 for the report and a site license to make copies within your organization and place on your own intranet. (No Things Take Time Foreword Defining Scope Credits Report Contributors Introduction Web 1.0

Global Neighbourhoods: SM Global Report: Beeline's Francois Gossieaux

John Tropea - Delicious Community

Global Neighbourhoods « SM Global Report: Sun Micros Peter Reiser | Main | OnLine Tribalism & the Future of Social Media » September 09, 2008 SM Global Report: Beelines Francois Gossieaux Tribalism in the Online Community [ Francois Gossieaux speaking at SuperNova.

My Top 5 iPad Apps of the Week – Week #4


Yes, I’ve seen some neat repurposed reports and simple entry screens but I’ve not yet seen an application that makes me sit up and say wow, that is a new and fundamentally better process enabled by the device.

2010 164

The Connectbeam Social Computing Blog: Forrester Reports that Corporate Social Networks will Augment Strategic HR Strategies

John Tropea - Delicious Social Network KM

Assisting on the report were Paul Hamerman, Claire Schooley, Charlene Li, and Meghan Donnelly. The report begins with a section titled, “professional networks are the backbone of business.” They predicted in an earlier report on the enterprise web 2.0

2008 37

Blogging for knowledge workers: incubating ideas


Finally, there is a moment when ideas are ripe: they are used to get things done, turning into reports, advice and mental models you use when making decisions or communicating. In this case a weblog can serve as a parking space for things that do not fit into your current work, but might be useful in the future, such as comments on interesting articles, observations of working practices or paragraphs that do not fit the main argument of a report. Integration

2010 158

The FASTForward Blog » Awareness Makes a Smart Move with Its Facebook Integration: Enterprise 2.0 Blog: News, Coverage, and Commentary

John Tropea - Delicious Social Network KM

Awareness Makes a Smart Move with Its Facebook Integration by Bill Ives May 5, 2008 at 7:12 am · Filed under Enterprise 2.0 We discussed their recently announced Facebook integration through their Awareness Facebook Application Framework. I have also written about how a number of firms have provided a means to integrate social software (aka enterprise 2.0) You can integrate it with your enterprise environment.

2008 28

Organising Knowledge » Getting Visibility into Taxonomy Evolution

Green Chameleon

They have lots of customers who buy their reports, and they have lots of analysts and researchers writing their reports. They have a blog and have just started what they say will be a series of posts describing how their taxonomy evolved , from baby, internal steps, to starting to become an integrating tool for internal as well as external use.

2008 100

Online Community Unconference 2009 Wiki Open & Session Highlights

Online Community Strategy

Cross-posted from the Online Community Report. convened this session to discuss how to integrate your community into the organization’s decision making process, even when the community mood is dark.

2009 51

Facilitating adoption of weblogs in knowledge-intensive environments


Bloggers might use their weblogs to document their experiences and lessons learnt – those that escape official reports, but are usually very useful for others to learn from. For example, why not start a weblog for trip reports that are currently lost in separate documents? Lab notebooks, course notes, progress reports, customer communication and many other activities could be shared more easily via weblogs.

Green Chameleon » Electronic Records Management Lags Everywhere

Green Chameleon blog articles how-to guides events publications book videos about Electronic Records Management Lags Everywhere The Association for Information and Image Management ( AIIM ) has published an illuminating if gloomy report based on a survey of almost 800 members earlier this year. Here is the link to the full report , which is available for free (you’ll need to register as a site member first).

2009 130

What pragmatists might want to know about blogging


as a reminder of one’s activities for a progress report). Unless one has nothing else to do, blogging survives only if integrated into the everyday world. Integration Behind my PhD research is an interest in translating practices of early adopters of weblogs into something that those that come after them might use: an understanding of relative advantage of blogging in knowledge-intensive environments and it’s compatibility with existing practices.

2009 124

The Value of Community Ecosystems

Online Community Strategy

Dell allowed me to learn and experiment at a global scale, and incorporate community analytics into marketing mix models and enterprise-wide reporting. Integrate Community Into The Fabric of the Organization. I’ve worked with some form of community my entire career.

2019 46

Collaborative Thinking: Connectivity Scorecard

Collaborative Thinking

You can download the PDF version of the reports by visiting the site (just click on the citation link below): New measures provide more comprehensive results on ICT usage Unlike other research available, the Connectivity Scorecard measures usage and skills such as literacy, the use of enterprise software and the accessibility of women to ICT.

Collaborative Thinking: Lotusphere 2008: What Ill Be Looking For

Collaborative Thinking

Below is a rough sketch of what I will be looking for and an outline of a "report card" of sorts to guide my blog posts during the event. Lotus Sametime Heres the five "report card areas Ill be assessing IBM on regarding its Lotus Sametime solution: Putting on the final touches Sametime has progressed rapidly over the last 12-18 months.

2008 100

Aligning Collaboration with Business Processes

Portals and KM

Forrester recently issued a new report, The State Of Collaboration Software Implementations: 2011 by TJ Keitt with Matthew Brown and Joseph Dang. Forrester report author TJ Keitt offered this explanation. There is more in the report to guide threes efforts. 

2011 198

Review of Digital Workplace Trends 2013: Part Three – Selected Details

Portals and KM

Jane has conducted the annual surveys since 2006 and published reports every year since 2007. My last post begin to look at some of the details in the report. The report is over 150 pages long so I will only scratch the surface. Always think integrated.

2013 205

SIKM community presentation

Digital Habitats

To prepare for today’s call we decided to just start with what brought us to this work, since reporting on work that has spanned almost 6 years seemed a bit daunting. The 2001 “Tech Report” for the Federal Council of CIOs was getting out of date. February 16, 2010.

2010 159

Green Chameleon » The Enterprise Search Ecosystem

Green Chameleon blog articles how-to guides events publications book videos about The Enterprise Search Ecosystem Jayne Dutra has posted a report on Free Pint giving the most sensible overview I’ve seen of the direction Enterprise Search is going in – an ecosystem of tools and methods (including taxonomies), bound together by metadata, and serving a variety of information environments (or information neighbourhoods as I call them).

Search 100

Facebook Course in Sydney 2018 – Workshop With Laurel Papworth

Laurel Papworth- Social Network Strategy

Facebook Analytics , Insights, KPIs and writing Measurement reports? Facebook Business Apps: Adding Apps to your Facebook Page including a shop for selling within the Facebook Page, email such as Mailchimp apps and Instagram and Youtube integrations?

2018 161

Job #SocialMedia – Digital Marketing Co-ordinator- Sydney @p2pKirstie

Laurel Papworth- Social Network Strategy

Reporting into the Senior Brand Manager, you will be responsible for executing digital marketing tactics across a number of channels using various resources and tools. Be able to integrate the CRM with social media channels. Found social media job one on Seek , just posted, 70K a year.

2013 233

Sydney, Australia – Facebook Course June 2017

Laurel Papworth- Social Network Strategy

Curriculum of the Facebook course (Sydney, Australia 2017): Are you interested in: Facebook Analytics , Insights, KPIs and writing Measurement reports? Dear Students, my next Facebook course is on June 21st & June 22nd (two day course) so please bring your laptop and charger on both days.

2017 152

Facebook Course – Sydney Intensive September 2017 – Australia

Laurel Papworth- Social Network Strategy

Facebook Analytics , Insights, KPIs and writing Measurement reports? Facebook Business Apps: Adding Apps to your Facebook Page including a shop for selling within the Facebook Page, email such as Mailchimp apps and Instagram and Youtube integrations?

2017 136