Collaborative Thinking: AP-AOL Instant Messaging Trends Survey

Collaborative Thinking

Forty-three percent of teen IM users say they have used instant messaging to say something they would not say to someone in person. Teens today are more likely to upload photos (42 percent in 2007 vs. 34 percent in 2006) while instant messaging.

Turning Instant Messaging and Presence Upside-Down & Inside-Out

Collaborative Thinking

I've posted a lot recently regarding enterprise social messaging ("Twitter for the enterprise"): Twitter in the Workplace. Social Messaging & Socialtext Signals: Before We Get Too Excited. Right now, enterprise instant messaging is dominated by IBM and Microsoft. The door I believe is just about shut but there is a card worth playing - and that card could be enterprise social messaging.

Trending Sources

Bowling Alone: The State Of Enterprise Instant Messaging

Collaborative Thinking

Instant messaging has not taken off in the enterprise as have other communication tools, such as e-mail. One of the older reasons I used to hear from clients years ago was the question of "need" - e-mail was already deployed, and e-mail messages arrived in "near time", so what was the extra value (i.e., Micro-blogging/social messaging tools do however fulfill a user need that enterprise IM/UC platform providers have chosen to ignore, or to support poorly.

Does Online Identity Matter In Virtual Teams?

Leading Virtually

Tags: Research Virtual Worlds Collaboration technology avatar collaboration communication identity instant messaging leadership relationships satisfaction Second Life virtual team virtual teams virtual world virtual worlds

Thoughts On Salesforce & DimDim

Collaborative Thinking

Below, I’ve outlined some of the those issues organizations should consider when this type of situation arises in the market: Instant Messaging (IM) & Presence. Enterprise IM platforms do not naturally “plug and play” to exchange messages and share presence information. Instant Messaging Presence SaaS Social Networking & Collaboration Web ConferencingOld habits die hard with this post.

Enterprise Versions Of Twitter (updated)

Collaborative Thinking

Added after posting): One thing I forgot to mention - there will be a race of sorts between IM vendors/products and these social messaging tools. Instant Messaging Social Software There are several emerging (e.g., ESME, Laconica (open source), OraTweet (Oracle), SocialCast, Present.ly, and Yammer, etc.) but so far, none address to my satisfaction the issues posed below (which I happened to post on the Present.ly support forum).

Enterprise Twitter: Not Dismissive, Just Realistic

Collaborative Thinking

These points also reflect comments I hear often from enterprise IT groups (architects, infrastructure planners, etc) concerning introduction of new messaging/communication tools. I do expect that vendors putting together unified communications and collaboration platforms will be forced to address the type of social messaging represented by tools such as ESME. Twitter-like tools will not have a free-ride without competition from existing messaging/communication vendors. .

UC And ROI: IBM's Truth And Fiction Example

Collaborative Thinking

I caught a couple of blog posts on the IBM Keynote for UC ( Lotusphere Message: Yes There Is a UC ROI ) and then one on the Sametime blog (see below). Tags: Instant Messaging Unified Communications Web Conferencing A few good tips and examples but also some "buyer beware" tactics that folks should be aware of. Overall - I give IBM 3 Thumbs-Up and 5 Thumbs-Down: The ROI of Unified Communications & Collaboration. Let's take a company - we'll call them Renovations, Inc.

UC And ROI: Round2: IBM's Truth And Fiction Example

Collaborative Thinking

Tags: Instant Messaging Unified Communications Web Conferencing

Set Expectations for Communication with a Remotely-Located Boss

Michael Sampson - Currents

She references some of the experts in the field of virtual teams and remote communication for strategies to improve the situation, including: – use instant messaging when a quick answer is required, not email. A couple of months ago, Sue at The Wall Street Journal wrote about the challenge of managing a long-distance relationship with your boss. Her opening statement: It’s the toughest long-distance relationship: employee and boss.

2016 32

Set Expectations for Communication with a Remotely-Located Boss

Michael Sampson - Currents

She references some of the experts in the field of virtual teams and remote communication for strategies to improve the situation, including: – use instant messaging when a quick answer is required, not email. A couple of months ago, Sue at The Wall Street Journal wrote about the challenge of managing a long-distance relationship with your boss. Her opening statement: It’s the toughest long-distance relationship: employee and boss.

2016 32

Social Business Has More Work to Gain Real Satisfaction

Portals and KM

The most popular social media tools are instant messaging, blogs, discussion forums, wikis, and user commenting. Prescient Digital Media has released its latest useful report, Social Intranet Study. They interviewed participants in 651 organizations.

2013 23

Digsby = IM + Email + Social Networks

John Tropea - Delicious Social Network

Press | Register | Account Tools Change Email Change Password Forgot Password Documentation Support Forums Suggest a Feature Report a Bug 1 / 3 2 / 3 3 / 3 1 / 3 2 / 3 3 / 3 1 / 3 2 / 3 3 / 3 Instant Messaging digsby is a multiprotocol IM client that lets you chat with all your friends on AIM, MSN, Yahoo, ICQ, Google Talk, and Jabber with one simple to manage buddy list.

Digsby = IM + Email + Social Networks

John Tropea - Delicious Social Network

Press | Register | Account Tools Change Email Change Password Forgot Password Documentation Support Forums Suggest a Feature Report a Bug 1 / 3 2 / 3 3 / 3 1 / 3 2 / 3 3 / 3 1 / 3 2 / 3 3 / 3 Instant Messaging digsby is a multiprotocol IM client that lets you chat with all your friends on AIM, MSN, Yahoo, ICQ, Google Talk, and Jabber with one simple to manage buddy list.

Digsby = IM + Email + Social Networks

John Tropea - Delicious Social Network

Press | Register | Account Tools Change Email Change Password Forgot Password Documentation Support Forums Suggest a Feature Report a Bug 1 / 3 2 / 3 3 / 3 1 / 3 2 / 3 3 / 3 1 / 3 2 / 3 3 / 3 Instant Messaging digsby is a multiprotocol IM client that lets you chat with all your friends on AIM, MSN, Yahoo, ICQ, Google Talk, and Jabber with one simple to manage buddy list.

the presence paradox - lite communication tools

Engineers without Fears

Lite communications tools such as Twitter & Instant Messaging & SMS txting offer the promise of ambient intimacy or the less confronting option of ambient presence. Instead they convey another set of messages around status, order & control. ambient presence ambient intimacy phatic twitter sms instant messaging

Supportive and Critical Communication in Virtual Teams

Leading Virtually

Tags: Research Virtual Worlds avatar Teamwork building social relationships virtual team instant messaging Leadership virtual worlds leadership virtual world communication virtual teams Second Life ice-breaker Collaboration Collaboration technology

Moving Beyond “Collaboration” Meaning Video and Calling: Cisco Partners with Jive

Michael Sampson - Currents

Interestingly, while there was a role in my framework for presence and instant messaging (Pillar 5), and real-time screen sharing for co-authoring / co-editing (Pillar 2), there was not a distinct pillar for video meetings and other types of real-time interaction. When I first wrote the Seven Pillars of IT-Enabled Team Productivity (in 2005), I focused on the needs of collaborative teams from technology.

2014 61

Social Presence and Team Satisfaction

Leading Virtually

Although the teams might encounter technological issues with using and running a virtual world, many users cite the sense of presence and being with others as one of the benefits of using the virtual world to conduct the majority of team meetings as opposed to other tools available such as a team wiki, instant messaging, or email. Surinder and I are currently conducting research on the use of online media such as virtual worlds for education and training.

global im networks & magic numbers

Engineers without Fears

magic numbers social networks instant messagingFollowing on from yesterday's post on the CMU/Microsoft research , there are two networks in the research: the buddy network and the communications network for that month. The buddy network has 240 million nodes with 9.1 billion edges. Which equates to 75 contacts per node/person (9,100,000,000 x 2 / 240,000,000). This is an indicator of the size of an individual's weak-tie / acquaintance network.

The Leading Virtually Digest, January 16, 2009

Leading Virtually

What: WSJ article on how text messaging may prevent languages from fading Posts to which it is related: None. Bottom line: Language advocates worry that languages may not stay relevant if they are not used to send text messages on a cellphone. In 2006, cellphone users in India with predictive text averaged 70 messages a week compared to 18 messages sent by those without predictive text on their cellphones.

IBM Enables Cloud-based Social Business for Government

Portals and KM

The services include the industry's broadest capabilities for social software such as wikis, micro-blogs, staff profiles, instant messaging, web conferencing, messaging and collaboration, and email.   Communities allow people to exchange and share information with others through a web browser, instant messaging, or email software. IBM introduced a new set of social collaboration offerings on t he IBM Federal Community Cloud.

Aligning Collaboration with Business Processes

Portals and KM

Real time communication is being added to the desktop with new investments in desktop videoconferencing (33%), unified communications (32%), instant messaging (30%), and web conferencing (31%).

2011 52

Email Usage Down and Social Networking Up in 2010

Portals and KM

  The Nielsen Company provides research that indicates Americans spend a third their online time (36 percent) communicating and networking across social networks, blogs, personal email and instant messaging. Here is some more information I found via the Darwin Enterprise Social Media Edition though a post on Best Social Media Stats, Facts and Marketing Research of 2010. 

How Do I Make Sense of Social Networking Tools

Elsua

WhatsApp and Telegram (Messaging Apps): Ok, confession #2: I still make use of some Apps from the darker side of the Social Web. In this case, WhatsApp for messaging purposes.

2015 86

Windows Phone (2011)

Michael Sampson - Currents

text, Facebook chat, instant messaging). - Microsoft released initial details of forthcoming changes with the next release of Windows Phone , due later in 2011. Key ideas are: - Integration between the same conversation that's happening across multiple apps (eg.,

2011 19

Adoption Strategies for Unified Communications

Michael Sampson - Currents

An ICT company was introducing Microsoft Lync, to staff who already knew about presence, instant messaging, and online meetings. During 2014 I expanded the scope of my adoption research to the unified communications (UC) area.

2015 42

Blog>> Users Demands for Collaboration Tools

Green Chameleon

The survey should some interesting results I would like to share: tools for mobile phones , especially for instant messaging, would be well appreciated; this supports travelling managers on the one hand and also blue-collar working without computer. We recently asked a number of business users what they require from collaboration tools within the company.

IBM’s Trip to Become A Socially Integrated Enterprise

Elsua

A large chunk of that precious knowledge would have been retained in locked up systems like Instant Messaging, private Teamrooms, or shared drives, in obsolete Intellectual Capital / traditional KM systems, inside people’s computers, or, my good old time favourite: email!

How Playing Games at Work Can Help Boost Your Productivity

Elsua

We have been experiencing this very same concern back in the day with email, Instant Messaging, the Internet, the water cooler, etc. Yes, indeed, the key message in here is how are we going to handle our interruptions, while at work.

Game 129

Google Plus and The Enterprise – What’s The Deal?

Elsua

Some of those insights were highlighting how G+ could be used in a business environment with both public, private updates, hangouts, huddles, instant messaging, etc.

2011 64

What Do You Want to Argue About? How Technology Can Influence Culture

Michael Sampson - Currents

With a shared collaborative workspace, where the latest version is posted, with email or instant messaging or Twitter-like alerts whenever the number changes - it's more likely people will put more of their argumentative effort into implications and consequences.

2011 44

Is SharePoint "Worth It" as a Collaboration Tool? - Joe Shepley

Michael Sampson - Currents

In the "Messaging" box, because email and instant messaging are not internal to the SharePoint, it doesn't score at all. And in fact, if an enterprise customer already had an enterprise messaging and instant messaging infrastructure, the fact that a potential Enterprise 2.0

The Evolution of Email

Portals and KM

At the time Luis wrote in the article, Giving up on Work e-mail - Status Report on Weeks 15 to 20 , “Instead of responding individually to messages that arrived in my in-box, I started to use more social networking tools, like instant messaging, blogs and wikis, among many others.” I first covered my friend Luis Suarez move away from email in 2008 – see Luis Suarez Frees Himself From E-Mail’s Grip and Much More.

Email 25

Why Do I Share My Knowledge?

Elsua

The fact that they keep hiding behind their mobile phones, or their favourite Instant Messaging client or, even worse, their eMail Inboxes, is not helping them much. A couple of days ago, one of my favourite Enterprise 2.0

2012 142

Online Collaboration Tools by Robin Good | ZEEF

John Tropea - Delicious Collaboration

Instant Messaging. Team Messaging & Collaboration. ZEEF works best with a modern browser. Browse Happy. Upgrade your browser today! Type Subject Company Personal Page name Curator Site or domain Tag Language EN NL FR. ui-button. This page. Subjects. Companies. Curators. Links. Create a page. Sign up. Login. Preferred region. Global (selected). Nederland. France. Online Collaboration Tools. Software tools, web apps and services for online collaboration. by Robin Good.

2015 33

Thinking About How Real Workers Use New Collaboration Tools – the Ford Approach

Michael Sampson - Currents

There are the traditional office productivity tools like instant messaging and email and [Microsoft] Office. In How Ford reimagined IT from the inside-out to power its turnaround from mid-2012, Jason writes about changes at Ford’s IT department.

2014 32

Is this Knowledge Management’s most effective tool?

Chris Collison

Many of our interactions are semi-private email, telephone or instant message exchanges. There are a lot of KM-related words beginning with the letter C. Connection, Collection, Collaboration, Curation, Conversation, Communities, Culture….

2013 38

Google Plus – Bridging Together Too Irreconcilable Worlds

Elsua

On the one hand, we have got Google Talk , nicely integrated into Google Plus, which means that you can go ahead and fire up an Instant Messaging chat with your networks with just a single click.

Digital Distractions Are Expanding at the Workplace

Portals and KM

Users reported getting sidetracked in email processing (23%), switching windows to complete tasks (10%), personal online activities such as: Facebook (9%), instant messaging (6%), text messaging (5%) and Web search (3%). Harmon.ie commissioned a recent study that reported digital distractions have become a major issue at work. They affect both work and time outside work hours, often blurring the distinction between the two.