Why Our Software Needs Social Context

Alchemy of Change

We live in a time when we do a much of our work with others in an online environment, which is why I’ve argued recently that we need our software to get much more emotionally intelligent. Healing Software’s Split Personality.

2011 84

Organizational Entropy and Information Abuse

Evolving Web

My friend Jay Fienberg left a comment at the end of my Intellectual In-Breeding post that raised this point: I think this is an interesting idea, but either overstated or in need of more exploration: "Information is, by its very nature, subversive.

2008 77

Trending Sources

Attensa on Reducing Information Overload

Michael Sampson - Currents

Attensa released a new whitepaper, entitled A Framework for Reducing Information Overload in the Enterprise. One page 2 the scope is set as: " In this Attensa white paper, we will look at the effect that this "super-abundance" of information has on the enterprise and offer a framework for addressing the challenges it creates for both the knowledge worker and the organization. ". Being better informed is helpful, but creates a set of challenges too. - Collaboration Software

2011 27

5 Reasons Why Activity Streams Will Save You From Information Overload


Over at Gartner , Craig Roth put together, just recently, a rather thought provoking blog post where he is questioning whether Activity Streams are heading in the very same direction as our Inboxes have been heading over the course of time; that one of Information Overload.

2011 106

Enterprise Social Software Will be Pervasive by 2016 - Perhaps

Portals and KM

The Forrester report, Social Enterprise Apps Redefine Collaboration , predicts that enterprise social software twill become a $6.4   To quote Forrester directly, “By creating a social layer between information workers and the applications and communications infrastructure, social enterprise apps will overcome the adoption malaise that has affected UC&C.

2016 53

Information Hubs in SmartDraw 2012 - "Similar to Mind Maps"

Michael Sampson - Currents

SmartDraw added a way of creating information hubs in the 2012 release of its SmartDraw software: ". this new template because it is a great way to organize documents, visuals, links, and all types of complex information. Read more: All New Information Hubs in SmartDraw 2012.

Icons 19

Looking at Middle Management’s Role in Business Software Decisions

Portals and KM

In December 2010, inlevel conducted a research on " Middle Management as Business Software Influencer."  Software tended to be sold to senior business management and CIOs. However, because of increased access to the Web, greater use of cloud applications and simpler applications, a growing number of software purchases do not require senior level support nor need to involve IT.  How do they get information on software now?

Roles 26

Social Media Analysis Site Offers Directory of Software Firms

Portals and KM

It recently added a growing directory of software vendors. As the site states each company in the directory has its own page with the following information: A link to the company's main website. Social Media Analysis, run by Nathan Gilliatt , is a useful site covering the “business of monitoring, measuring, and understanding social media.” It has news, reviews, acquisitions, investments, and a job board.

IBM Rational Offers Collaboration and Innovation within Software Development

Portals and KM

IBM Rational is an open software development platform that supports sharing and interactions among software and systems design and development teams. Gina began by noting that software development is a very social business and collaborative is key for success.

Semantic Software Technologies Explained and Examined

Portals and KM

I have been reading a very interesting and comprehensive report, Semantic Software Technologies: Landscape of High Value Applications for the Enterprise by Lynda Moulton of the Gilbane group. Lynda wrote that she deliberately chose title of this study to refer to semantic software technologies not simply semantic search technologies. She added that the end point of any semantic software is to improve finding and interpreting content, a search activity.

Supporting Economic Recovery Through Software Innovation

Portals and KM

Software innovation goes way beyond the high tech industry as more products are increasingly computer driven. Mike Gilpin at Forester looked into this issue and recently offered the report, How To Foster Software Innovation To Exploit The Economic Recovery. They interviewed experts in a dozen organizations that excel at software innovation and recorded the important process, organizational, cultural, geographical, and staffing practices that promote software innovation.

Monitoring informal learning with a Learning Record Store

Joitske Hulsebosch

Ben Betts: “it is actually a quite boring piece of software because it is nothing else than a database”. The teacher may use this information to adapt his class teachings. Especially if you have the ambition to monitor both formal and informal activities of employees it might be useful.

2016 11

Focus on the Process - The "Why" Not the "What" for Social Software

Michael Sampson - Currents

Jordan at Traction Software reviews the recent Deloitte study and my User Adoption book , and comments: " When you focus on the "why," people stop looking at the platform as a "blog" or "social" system but rather as a work-process system. The patterns that take over become hardened and information infrastructure starts to take root. To get the Deloitte report, see "Social Software for Business Performance" at the bottom of the page.

Central Desktop - Web Based Team Collaboration and Productivity Software

John Tropea - Delicious Collaboration

Join a Web Meeting | Customer Login Home | Quick Tour | Pricing | Sign Up | Customers / Buzz | FAQs | Blog | Register for a Webinar Social Technology Platform for Business Collaboration Software for Teams, Departments & Enterprises Voted Business Weeks "Best of the Web" for Collaboration. Web-Based Software Central Desktop for Salesforce.com Why Central Desktop? You share information differently with your employees than you do with your clients or partners.

Twitter is Not a Social Network

Alchemy of Change

Why Twitter is an Information Network, not a Social Network So, back to Twitter. A “ real-time information network &# – that’s how the people at Twitter describe their own service. Why does that make Twitter an “information network&# ?

Four Ways to Improve Our Online Emotional Intelligence

Alchemy of Change

Our software needs to keep our emotional intelligence intact. We can’t expect software, by itself, to give us emotional intelligence. With that said, however, there are some concrete things that software can do to maintain our online emotional intelligence.

2011 91

RBS Embraces Facebook at Work: My Reflections and Questions, and the Challenge Ahead

Michael Sampson - Currents

It allows for the swapping of information and communicating with colleagues, etc. Interesting times … Collaboration SoftwareFacebook announced Facebook at Work earlier this year, a business version of its service for use by organizations.

2015 69

Green Chameleon » Information Neighbourhood as a Social Software Ecosystem

Green Chameleon

An example might be an information arrangement shaped to the needs of a particular project team, with the most frequently used resources most readily to hand, and additional links to their less frequently used resources.

IA Webinar: Real-time Working with Collaboration | Information Architected

John Tropea - Delicious Collaboration

Watch the Video archive of Webinar Is your Information Architected for Collaboration? T, accredited university degree | Uncategorized | Information about Careers on What is Information Governance? Information Technology Toolkit.

Harnessing the power of informal employee networks

John Tropea - Delicious Community

The article Harnessing the power of informal employee networks has been sent to the following recipients: Harnessing the power of informal employee networks Formalizing a company’s ad hoc peer groups can spur collaboration and unlock value. Exhibit 2: Informal networks often have members who play such crucial roles that their departure would disrupt the network.

2009 10

Lynda Moulton Lists Five Products to Reduce Information Overload

Portals and KM

 Lynda recently provided a useful post on:  Focused on Unifying Content to Reduce Information Overload.    Lynda noted five software products she saw at Enterprise Search Summit and KMWorld 2010. Lynda Moulton is a consultant, an analyst with the Gilbane group, and runs the Boston KM Forum. I have attended it over the past several years. About a year ago we presented a prototype of the Darwin Awareness Engine there.

Using Machine Learning to Help Process Email – Microsoft Adds Clutter to Declutter the Inbox

Michael Sampson - Currents

The information Clutter learns from each user’s actions are only applied to that user’s experience and are not shared with anyone else. Collaboration Software Latest Updates Microsoft Office 365

2014 61

Price Increases in the Microsoft Ecosystem

Michael Sampson - Currents

On August 1 a range of prices in the Microsoft ecosystem are going up: – the User CAL for on-premises software (including Exchange, SharePoint, and Lync) is increasing by 13% ; and. Today, more than half of information workers use three or more devices for work. Collaboration Software Microsoft Office 365 Microsoft SharePoint

2015 38

The 10 Principles of Social Media for Education

Evolving Web

We applied the 10 Principles to educations’ need to: Broadcast Value Streamline Publication Increase Communication Increase Access to Information and Resources Modus Cooperandi’s Paper on Social Media for Higher Education for the University of Lisbon can be downloaded from the Modus Cooperandi site.

Practical SharePoint 2010 Information Architecture - Ruven Gotz's book is now available

Michael Sampson - Currents

Not talking about software features and running "discovery workshops" to uncover pain, for example, are right on the money. Well, Ruven's been working on a book, and it's now out: Practical SharePoint 2010 Information Architecture : " If you are responsible for any of the business side of implementing SharePoint, then I hope you will find material in this book that will be of value to you. At the SHARE conference in Australia last year, I finally got to meet Ruven Gotz.

Information abundance and learning

Jenny Connected

Erik Duval’s topic for Change MOOC this week was Learning in a Time of Abundance , which he equates to changes in connectedness (we can be more connected to people and information than ever before), openness and transparency (access and resources) and ‘always on’ (e.g. His classes can run for 5 hours, which gives students the time to find their own lines of enquiry and navigate a path through the abundance of information.

Information abundance and learning

Jenny Connected

Erik Duval’s topic for Change MOOC this week was Learning in a Time of Abundance , which he equates to changes in connectedness (we can be more connected to people and information than ever before), openness and transparency (access and resources) and ‘always on’ (e.g. His classes can run for 5 hours, which gives students the time to find their own lines of enquiry and navigate a path through the abundance of information.

News Roundup – Microsoft SharePoint Conference 2014

Michael Sampson - Currents

“ Speech Search, which is unique to Qumu’s enterprise video platform, is a revolutionary way to organize and ingest information from videos. Collaboration Software Microsoft Office 365 Microsoft SharePoint I know the Microsoft SharePoint Conference 2014 in Las Vegas was over a month ago, but here’s the news I saw coming out from the show (or a bit after).

2014 42

Social Media Principle #3 Economies Have Currencies

Evolving Web

If you have a company and your currencies are information and decisions. Tags: online communities Culture Management Community Indicators Focused Social Media social software 10 Social Media Principles Cooperation Business Cooperation

OrchestratorMail - Bringing Structure and Clarity to Email Communication

Michael Sampson - Currents

making a request," "making an offer or proposal," "sharing information," are activities that are done regularly though email. FYI" for the information type, "RR" for response requested, and more. Being Effective Collaboration Collaboration Software

2011 57

Socialtext 5.0 - with Collaboration Auto-Discovery Capabilities

Michael Sampson - Currents

Profile pages for people that describe skills and interests, and provide links to contact information. - Collaboration SoftwareEarlier this week, Socialtext released Socialtext 5.0 , the next edition of its enterprise collaboration platform.

Software success in Ghana

Joitske Hulsebosch

The BBC posted an article on software success in Ghana. (I Guido Sohne, a Ghanaian software developer (through his blog I learned he has some German blood somehow) developed the software for this system. I copied the picture from there).

What Do You Want to Argue About? How Technology Can Influence Culture

Michael Sampson - Currents

People's attention is focused on proving that they have the most recent one, or their comments are muted by realizing the preparation they put into the meeting was wasted because they based their work and thinking on outdated information.

2011 44

Moxie Integrates with Collaboration and Communication Software

Michael Sampson - Currents

Moxie Software announced new integration options between Employee Spaces and various other enterprise collaboration and communication tools, including SharePoint, Outlook, Skype (for presence availability), and Atlassian Confluence, among others: " Microsoft SharePoint Integration. Moxie Software has built bi-directional integration between Microsoft Outlook and Employee Spaces. Collaboration Software

Green Chameleon » Social Software Guides

Green Chameleon

www.straitsknowledge.com blog articles how-to guides events publications book videos about Social Software Guides Max Kiesler has published an extremely useful list of 40 downloadable open source social software applications (thanks Maish ).

Optimizing Social Software Design with Conceptual Graphs

Making CommunitySense

Today, I gave a presentation “Optimizing Social Software Design with Conceptual Graphs&# at LIRMM , Le Laboratoire d’Informatique, de Robotique et de Microélectronique de Montpellier: Abstract. The design of these systems includes the communal specification of communication and information requirements, as well as the selection, configuration, and linking of the software tools that best satisfy these requirements.

Year-End Thoughts On Enterprise 2.0 Social Software (Part 2)

Collaborative Thinking

& Social Software , I wanted to provide a background context on some of the areas where Enterprise 2.0 does not address all patterns of communication, information sharing, and collaboration. Social Software lacks definition. is about when it comes to use of social software.

Moxie Software and Microsoft Partner to Enhance Customer Service Capabilities

Portals and KM

I recently spoke with Tara Sporer, VP of Marketing at Moxie software and Nikhil Govindaraj, VP of Products, to discuss the significance of these moves.

Moxie Software Adds Better Mobile Support to Customer Spaces

Michael Sampson - Currents

Moxie Software added better support for mobile devices to Customer Spaces, a customer service application: Moxie Software™ is extending its powerful Knowledgebase that crosses all channels of communication to mobile platforms. Moxie Software’s Knowledgebase is now optimized for Apple’s iPad and iPhone, as well as for Android and Blackberry devices. Collaboration Software

oneDrum Releases Peer-to-Peer Collaboration Application for Microsoft Office #collaboration

Michael Sampson - Currents

Collaboration Software Document Co-Authoring

Mac 31