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Cisco Expands Its Cloud Collaboration Strategy

Portals and KM

I have written extensively on Cisco’s I-prize efforts (see Cisco Announces I-Prize Winner and Results of Their Global Collaboration and Cisco Announces Second I-Prize Winner ) but have not yet had a chance to look at their enterprise collaboration efforts. 

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Cisco on Enabling the New Collaborative Workspace

Portals and KM

Forrester notes that in five years, almost half of US workers — about 63 million people — will work virtually. This will change everything in workplace IT support from designing workplace information strategies for collaboration, to delivering content experiences to people across channels, to engaging the next-generation workforce to serve customers better. The Cisco collaboration portfolio has evolved of the past few years to accommodate this.

Trending Sources

Some collaboration lessons by John Chambers (Cisco) | Bertrand Duperrin's Notepad

John Tropea - Delicious Collaboration

Links for this week (weekly) → Some collaboration lessons by John Chambers (Cisco) April 29th, 2010 · View Comments · Collaborative practices , Organization & Management , social computing I already mentioned CISCO’s collaborative experience a long time ago. It needs explainations, people need to be reassured and to be able to imagine themselves in the future situation, to make the change theirs. collaboration lessonslearned cisco management2.0

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Minter Ellison - "One Firm" Strategy Powered by Cisco

Michael Sampson - Currents

Law firm Minter Ellison (with 290 partners and 1,000 legal staff in Asia Pacific and the UK) has chosen a range of Cisco collaboration gear to support its "one firm" strategy. "A A key focus for us is to ensure that all our people -- regardless of which office they are located in -- are seamlessly integrated and working as 'One Firm' to deliver a superior client experience. The Cisco tools are: - TelePresence.

The Two Cisco's.

Collaborative Thinking

For some time I've pointed out the need for the Cisco groups responsible for enterprise collaboration (including unified communications, mobile, WebEx, etc.) Eos was not mentioned at the Cisco Collaboration Summit and suddenly it is at the center of a social media social networking storyline that has consumer and enterprise implications. Cisco Eos - Social Networking. Cisco Eos - Social Networking.

Cisco: Leveraging Networks To Seed Search Graphs?

Collaborative Thinking

Reading through the patent application itself , I wonder if this also proposal has applicability to Cisco Pulse (in an expanded view of what a search engine might be), given that the language also mentions a "webgraph". Perhaps this information also might describe how Cisco could possibly examine social graph connections as people-to-people connection requests traverse a network. Will Cisco gear become search engine toll collectors?

Cisco Launches Second I-Prize Competition

Portals and KM

Cisco has recently announced the launch of the second I-Prize global innovation contest where entrepreneurs worldwide can collaborate and submit proposals for Cisco’s next billion-dollar business idea. I  I wrote about the first contest (see: Cisco I-Prize – Mining the Web and the World for Innovation ) and the results. This category will require people to envision a life of seamless connectivity. 

Cisco Announces Definitive Agreement to Acquire Jabber

Collaborative Thinking

This is a bold move by Cisco (given it's commitment to SIP) to expand industry thinking around presence as well as expanding its thinking around real-time applications given the type of development capabilities made possible with XMPP. So suddenly, I see both Avaya and Cisco as the new thought-leaders when it comes to presence (especially in regards to " social presence "). Connect and Cisco Unified Communications. About Cisco Systems.

Collaborative Thinking: Cisco 2.0: Walking The Talk

Collaborative Thinking

Collaborative Thinking Perceptions on collaboration and social software by Mike Gotta « Blogging Without Permission | Main | Ciscos Networking Vision Going "Social" » February 19, 2008 Cisco 2.0: But the rapid changes at Cisco have come with casualties.

Boston E 20 Notes: Interview with Cisco’s Raj Gossain

Portals and KM

The new capability are part what's now called Cisco WebEx® Social (formerly known as Cisco Quad™) and build upon existing offerings that help employees share knowledge, find experts and information and form effective virtual work teams. With With new browser-based video calling, people can seamlessly escalate to a high-definition (HD) video conferencing session, without going to a separate application. Collaboration is a non-linear, iterative, people process.

Cisco: Great Expectations But "Where's The (Collaboration) Beef"?

Collaborative Thinking

Over the past several weeks, two Cisco events generated a great deal of media coverage (refer to “In The News” below). For those that have not been paying close attention, for some time now Cisco has actively been playing a grand chess game. In this case, it helps me better assess whether Cisco exhibits the level of business acumen necessary to successfully move into market adjacencies such as collaboration and Web 2.0. . Cisco is making forays into numerous adjacent markets.

Cisco Community Central: Enterprise Social Software : Pushing The Reset Button On How We Look At “Collaboration”

John Tropea - Delicious Collaboration

A sense of place of important because it creaed a shared commons, a central place for everyone to interact around and a single place to go for information. The common thread across communication tools is their ability to create a channel – a bi-directional interchange between parties that often shields the interaction and information shared from those not identified as senders and receivers. © 1992- 2008 Cisco Systems Inc.

Job Description - Cisco Career Connection - Cisco Systems

John Tropea - Delicious Community

Quad, as in a campus quad or quadrangle, is a place for people to come together, meet, share ideas, and collaborate. More information can be found at: [link] The ECP team is looking for a motivated, high energy, passionate Product Manager with strong product management, customer, and software experience who is ready to work in a start-up like environment to ensure Cisco’s success in this new market adjacency. Please click on the following links for more information.

Cisco Community Central: Enterprise Social Software : Don't Think Profile, Think Identity

Collaborative Thinking

These profiles will include rich information not captured elsewhere in corporate systems. Rich employee profile data that is broadly accessible by co-workers will enable the organization to improve its ability to locate experts, discovery new sources of talent, connect people across the globe working on similar business activities, and enable better community-building. My first blog post over on the Cisco community site for enterprise social software (registration required

Implementing the Cisco Collaboration Framework

John Tropea - Delicious Collaboration

Cisco on Cisco Implementing the. Cisco Collaboration. a Collaboration Framework Creating a Collaborative Enterprise Cisco on Cisco Implementing the. Cisco Collaboration. Creating a Collaborative Enterprise | © 2009 Cisco Systems, Inc. During the past 8 years, Cisco has been. that couples people, process, and technology. We hope that the Cisco® Collaboration. At Cisco, we have identified collaboration - and social networking.

Enterprise 2.0 Five Years Later: From Tools To Platforms To Ecosystems

Collaborative Thinking

along with subsequent works, helped organizations think about how people use social software to more effectively share information and connect with one another. To read the full post, click here (to the Cisco Collaboration blog). . In 2006, Andrew McAfee’s article on Enterprise 2.0, With an initial focus on tools (e.g., blogs, wikis), organizations undertaking “E2.0”

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Cisco on Collaboration: Know Your Enthusiasts & Laggards | Future Changes

John Tropea - Delicious Collaboration

Enterprise Wiki General governance government information management innovation intranet KM Knowledge Management Links managing wiki growth patterns podcast Presentation sharing sharing knowledge Social Media Social Software students Teaching technology trends user generated content video Web2.0 MB) Video – Cisco VP Alan Cohen discusses the study Share | Related Articles Built Around the Visual: Wikis, Webex, & Councils at Cisco A Report from Gov 2.0

Enterprise: List of 40 Social Media Staff Guidelines

Laurel Papworth- Social Network Strategy

Cisco’s Internet Postings Policy [link] . defamation, anti competitor, inaccuracies, disclosure, proprietary information, company secrets and IP, wasting time, inappropriate behaviour, rudeness, revealing personal information and so on.

Screencast: Employee Profiles & Social Network Sites

Collaborative Thinking

The key point (in general, somewhat simplified) is that employee identity evolves across four phases: formal (ascribed to the employee by the enterprise), claimed (where the employee creates a persona), performed (people knowingly/unknowingly act out their identities) and reciprocated (people's participation and interactions establishes a reputation and community equity feedback loop to what is performed, claimed, and ascribed). .

Towards A More Participatory Culture: Enterprise Q&A

Collaborative Thinking

In October of 2011, AIIM (the Association for Information & Imaging Management, a non-profit research, community and educational association), published a survey-based report that examined social business and Enterprise 2.0 Historically, when people ask what the common application use case scenarios are for E2.0, All of us can recall situations when we’ve had a question about something and have not been able to find an answer through the information and contacts at our disposal.

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Boston E20 Notes: Design Considerations For Enterprise Social Networks: Identity, Graphs, Streams & Social Objects

Portals and KM

I attended session - Design Considerations For Enterprise Social Networks: Identity, Graphs, Streams & Social Objects led by Mike Gotta , Senior Technical Solution Marketing Manager for Social Software, Cisco. People are not aligned or engaged with their work. No reason people feel disengaged is that they feel that they do not belong. You need to let people construct their own identity. It is not simply an information source.

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Collaborative Thinking: Designing A New User Experience

Collaborative Thinking

It provides information on volunteer opportunities and community events, supports fundraising for community organizations and includes a survey option for users to tell Umpqua which topics they would like to learn more about. -- LocalSpace : Umpquas own social networking site.

On Twitter and in the Workplace, It's Power to the Connectors - Rosabeth Moss Kanter - Harvard Business Review

John Tropea - Delicious Social Network

Buy it now » In the World According to Twitter , giving away access to information rewards the giver by building followers. The more followers, the more information comes to the giver to distribute, which in turn builds more followers. Criticize ideas, not the people behind them.

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If I Were CEO, I’d Mandate Enterprise 2.0

John Tropea - Delicious Social Network KM

being a bridge between a lot of people is not helpful, thus having diverse friends or networked colleagues is more helpful). The number of people reachable in 3 steps is positively correlated with higher performance. cisco collaboration

harmon.ie Expands Its Social Email Offering to Include Lotus Notes

Portals and KM

These include bringing central components of SharePoint into Outlook so people can collaborate on documents within their main flow of work. has also integrated several instant messaging tools including: Lotus Sametime, Microsoft Link or OCS, and Cisco UC. harmon.ie

Lessons on the hard job of designing communities in the organization | Bertrand Duperrin's Notepad

John Tropea - Delicious Community

Whether it lead to turn work groups into communities or give communities so much structure that they lose their agility and become a burden for the organization, many tactics reached their limits as it happened recently at CISCO that dismantled a system that what considered exemplary until then.

2006 15

In The Next Version - It’s Like Facebook For Work. Wait It Is Facebook For Work

John Tropea - Delicious Social Network KM

The lack of understanding of how social network could benefit businesses lead to my introducing of the theme of Purposeful Collaboration , where social features were integrated directly into the business tools people use to get their jobs done. In The Next Version.

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Can We Extend Email Rather than Replace It? Jacob Morgan Asking

Michael Sampson - Currents

I understand the attractiveness of building out new tools and platforms, however I think we may be under-utilizing assets that we already have and those are a broadly adopted, intuitive, and widely understood platform to share information (email). I understand the difficulty and the necessity in being able to manage information, however email (and email addresses) seem to be the greatest identifier of people online that we have thus far.

Literature Review: Improving Work Practices in Times of Change

Collaborative Thinking

Improving the way people can better share information, coordinate activities and collaborate during periods of change is a topic I’ve studied from a technology perspective many years. Social roles are represented by the actions people perform in certain situations (e.g.,

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Boston E20 Notes: Organization Next Workshop: Bridging the Participation Gap – Networks, Learning, and "Play"

Portals and KM

I attended workshop hosted by Mike Gotta - Organization Next: Bridging the Participation Gap – Networks, Learning, and "Play"   Mike is now Senior Technical Solution Manager for Enterprise Social Software, Cisco. People are more and more looking at people as strategic assets.   Talent management is a starting point for a discussion for how we work with people. So what do we do with people? How do IT people design for games?

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NOT hiring someone based on Facebook or Twitter

Laurel Papworth- Social Network Strategy

Collection includes “gathering, acquiring or obtaining personal information by any source and any means&# is a no-no. These days it’s pretty standard to Google people who apply for a job you’re advertising. It’s now the norm to check people’s Facebook, Twitter and LinkedIn profiles, especially when you’re employing Gen Y people and when you’re a Gen Y employer, which I am. Cisco Fatty story looks interesting in this light as well.

Collaboration with Confidence Across Companies--Live BusinessWeek TV Video Webcast

Endless Knots

Once again , delighted to  appear on a BusinessWeek TV/Cisco live video webcast, " Collaboration with Confidence Across Companies ," tomorrow, Thurs, December 3, 2009 at 11am PT, 2pm ET, 7pm GMT. Exchange information securely across borders and time zones. Tags: 90% people, 10% technology Business Collaboration Me Television

Avoid Profile Potpourri

Collaborative Thinking

In a broader context, issues related tagging and bookmarking lead to more business-centric conversations on the benefits from user-led information discovery, filtering and allowing people at a personal and group level to self-organize information.

Enterprise 2.0 Conference: Call For Papers Community, Voting Process

Collaborative Thinking

Cisco coordinates submissions so you may find these under the name of “ SGumpert ” rather than my name. to create their own informal learning environments. We should end up with 3-4 people on this panel. For the upcoming Enterprise 2.0 conference in Boston this year, I have submitted three sessions that I hope the community finds helpful and relevant. Sandra is coordinating the submissions. I have elaborated on my sessions below.

My Favorite Tweets for November 16 - 30 2011

Portals and KM

Here is another in a series of posts that provide access to my favorite tweets that contain links to useful informationCisco: Collaboration Is 'The Partner Investment Opportunity of the Decade [link]. RT @jwillie : My lesson from #e2conf People are the weakest link [link] via @sapountzis.   Some of these I did to link to things I found useful and others are RTs that I want to save for the same reason.

2011 16

Wrap Up of 2nd Annual Community Manager Day: Voices Around the World #CMAD « Web Strategy by Jeremiah Owyang | Social Media, Web Marketing

John Tropea - Delicious Community

In year 3 and beyond it just happens on its own, and I don’t have to promote if further, people forget that I spurred it. Cisco salutes CMs with this graphic, lasso time.

CMS 21

Turning Instant Messaging and Presence Upside-Down & Inside-Out

Collaborative Thinking

Although Cisco has a broader collaboration arsenal than Avaya given its WebEx Connect efforts - at best, that places competitive pressure on IBM and Microsoft in a somewhat traditional way. SaaS, in-and-of-itself is not a sustainable barrier or competitive differential for Cisco. So should Avaya and Cisco "give up" any notion of disrupting the IM/presence trend within the enterprise? And Cisco could have the best shot at aligning SIP/SIMPLE and XMPP/Jingle than other vendors.

What is Collaboration?

John Tropea - Delicious Collaboration

Warranty Information. Cisco. Communication represents the ongoing, day-to-day discussions as people work together and explore what has happened already, what is happening, and what needs to happen in the future. It’s a common means of ensuring that people are working together toward the same outcome. Free shipping on all orders.*. My Account. Where to Buy. For Technical Support 1-888-752-6876. Products & Solutions. Products For. Mobile. Office. PC & Gaming.

Communities and Collaboration » Maximising the power of collective knowledge

John Tropea - Delicious Community

Information Management. Collabor8now Ltd - Helping people work smarter. This is a summary of one of the breakout session I ran at the Cisco Public Services Summit , Oslo 9-11 December 2011. Joining a CoP where status and rank mean nothing, and where the free-flow of knowledge is encouraged can be a bit of a culture shock for some people. We wanted to address the perennial issue of information overload, perhaps more accurately described as “filter failure”.

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Annotated Bibliography: Background For Literature Review Project

Collaborative Thinking

The information below builds out a scholary foundation that will evolve into a Literature Review and then a "mock thesis" report as part of my Masters in Media Studies (first year). . in information studies. The idea of a mediated public where people “perform” in serious or playful manners aligns with research from Pearson regarding the front-stage and back-stage nature of a SNS. The front-stage is where people are on display, engaging with others in visible ways.

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