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How People Define Smart Organizations: The Biology of Great Organizations Part II

Alchemy of Change

The membrane also connects the cell to the world outside by enabling it to exchange physical resources as well as information with its surrounding environment. In an organization, the exchange of information is far more prevalent than the exchange of physical resources.

2011 143

Google+ Hints at a Social Media Marketing Revolution

Alchemy of Change

Why would companies like Salesforce , Amazon and Zappos want to “circle” people on Google+? If you’re a marketer, information about these deeply engaged customers this is absolutely critical.

Google 130

Trending Sources

Re-Inventing Collaboration: CRM as Social Technology

Alchemy of Change

CRM is more than just a database for managing information about relationships, however. Amazon’s Affiliate program is a prime example. The firm needs to be able to protect certain information from people outside its organizational boundaries. This highly decentralized approach to managing relationships was easy and flexible, but it replicated valuable information on customers and partners across hundreds if not thousands of separate silos throughout the firm.

2011 70

Intuit on Amazon

Community Guy

Intuit noticed that users were having dynamic discussions about their products in the reviews and review comments on Amazon. We knew we had to do something, as our QuickBooks customers were getting outdated information on the Amazon site.

Twitter is Not a Social Network

Alchemy of Change

How about Amazon ? One of Amazon’s most valuable assets is its user-contributed product reviews, which are essentially just Amazon connecting people who know something about a product with people who want to know something about a product. So, is Amazon a social network?

Are You Tapping “Third-Order” Engagement?

Alchemy of Change

Amazon eventually acquired CDNOW, but not without doing some serious pioneering on its own, with a range of web services to help third party websites sell Amazon’s stuff. The Amazon Associates program is still cutting edge third-order engagement – and you can see an example of it with the book recommendations widget in the right-hand column on this blog (proceeds go to my favorite nonprofit – Groundwire ).

Learning from our mistakes | Full Circle Associates

Nancy White

He analyzes Amazon S3 team’s After Action Review (AAR) process following a disruption in their service. Here is a quick recap of the useful practices Amazon deployed when they had a breakdown in their services.

Learning from our mistakes | Full Circle Associates

Nancy White

He analyzes Amazon S3 team’s After Action Review (AAR) process following a disruption in their service. Here is a quick recap of the useful practices Amazon deployed when they had a breakdown in their services.

Open Business – From Document-Centric to People-Centric Collaboration


As such, it looks like we are ignoring people, but, most worrying, we are ignoring their conversations and their rapid, free access to information in order to make better decisions, without having to handle additional frictions.

2013 64

Free Tool: Project Execution Assessment

Partnering Resources

Good Data – How well does information about the strategy, progress, and changes affecting the strategy flow between the implementation team and other stakeholders? Image from aeu04117 on flickr. The best strategies are simply good ideas… until someone implements them.

Teams 20

Green Chameleon » Book Binge

Green Chameleon blog articles how-to guides events publications book videos about Book Binge Here’s a list of recently delivered goodies from Amazon that I can’t wait to get into… I acknowledge the people who have pointed me to them, and whether I anticipate them to be a joy to read or virtuous hard work. Philipp Blom To have and to hold (2004) – (thanks Amazon) – about collectors and collecting… where taxonomy started!

Ripple: Social Network Influencers

Laurel Papworth- Social Network Strategy

The main thing for me was to chat with Affiliate marketers about how social networks pass information around. But it does show that influencers can bridge social networks carrying the information across from one community to another.

Green Chameleon » What Makes Social Tagging Work

Green Chameleon blog articles how-to guides events publications book videos about What Makes Social Tagging Work Tim over at LibraryThing has writen an excellent analysis of what makes social tagging work, by comparing the strategies used by Amazon and LibraryThing.

Social Network Dreamtime — Informal Learning Blog

John Tropea - Delicious Social Network

Informal Learning Blog home archives about ← McKinsey’s Global Survey on Enterprise 2.0 9 Accelerating innovation — Informal Learning Blog on 02.06.09 bits $38 on Amazon $38 on Amazon www. © Informal Learning Blog — Copyblogger theme design by Chris Pearson

“Square” Pegs Mobile Payments – Round Hole Still Not Filled

Alchemy of Change

We’re used to a world where we use third-party shopping services like Amazon for free. It costs a lot of money to manage all that information and build all the software that goes into making an easy-to-use shopping service like Amazon.

2011 74

My Favorite Tweets for October 15 - 30 2011

Portals and KM

Here is another in a series of posts that provide access to my favorite tweets that contain links to useful informationAmazon Signs Up Authors, Writing Publishers Out of Deal [link].   Some of these I did to link to things I found useful and others are RTs that I want to save for the same reason. Since Twitter archiving is an oxymoron, I am now going to post my favorite links for the month so they can be easily accessed later.

2011 33

Consumer No More: How the Web Changes Us

Alchemy of Change

It’s flipped our primary communications infrastructure from a one-way, to a two-way flow of information – and that change in the way we communicate is redefining who we are. This isn’t just about information flow though.

2011 58

My Notes from 2011 MIT Sloan CIO Symposium: Academic Keynote Panel

Portals and KM

The New York Times wrote about his work recently (see When There’s No Such Thing as Too Much Information , by Steve Lohr,). There are new ways for data mining to get useful information from this data.  Amazon does hundreds daily. Alex added that one strategy is to move the risk to the individual in the form of informed consent, perhaps with some benefit for accepting the risk.

2011 36

Behavior change strategy cards (from Artefact)

John Tropea - Delicious Faciliatation

Apple Image: Amazon Visa offer from Amazon, for example, gives people. $50 50 when they sign up for an Amazon. Amazon Fresh flower delivery Amazon Fresh delivers a surprise. interaction with the Amazon grocery. Amazon [1] Lee, L.; Amazon Fresh [1] Chandisarewa, W., information about the outcome? amount of information, people may. information, people may engage in. of information we’re presenting to.

2014 20

What Facebook Does to Kids' Brains - Technology - The Atlantic Wire

John Tropea - Delicious Social Network

Business Bachmann Was Not Blinded by a Lighting Test Technology It's Hard to Tell What Kind of Company Facebook Wants to Be Global Sales of Nightsticks Soar 7,000% on Amazon U.K. But we do more than just collect information.

2011 41

The True Nature of a Social Intranet

John Tropea - Delicious Social Network KM

Stay Informed Join us on Facebook Add Our RSS Feed Follow Us On Twitter Get Email Updates Top Articles CMSWire Top Articles What is SharePoint 2010? view comments Receive the Free CMSWire Newsletter We keep thousands of people informed each week via concise updates. Privacy respected — we will never share your information. An enterprise needs a functioning information system. Money, like information, has only a value when it is used.

CMS 15

Achieving "Eureka!" (Martin White, Intranet Focus) #intranets2012 @intranetfocus

Michael Sampson - Currents

Three key pillars of intranet success - information, technology, governance. information is a corporate asset - do our senior management believe this? -. BUT - it's incredibly difficult to value information. Martin's assertion - information is only an asset when it enables a task to be completed. The value is in the outcome of the task, not in the information itself. -. In most companies, no one is in charge of "information.". -.

Making Social CRM “Friend Discovery” Real

Alchemy of Change

Tools like this allow Apple to share information with customers like me without exposing it in ways that other people besides me can see. For Mutuality to work, the CRM needs to let me set permissions on what information I’m willing to share.

How Social CRM “Friend Discovery” will Revolutionize the Way Organizations Collaborate

Alchemy of Change

If I want to maximize the probability of finding friends who’ve purchased the upgrade, I’m better off relying on the records of everyone who’s actually purchased the phone – and that information sits in Apple’s CRM.

Participation Inequality: Lurkers vs. Contributors in Internet Communities (Jakob Nielsen's Alertbox)

John Tropea - Delicious Community

Furthermore, at the time I wrote this, 167,113 of Amazons book reviews were contributed by just a few "top-100" reviewers ; the most prolific reviewer had written 12,423 reviews. use Alertbox Oct.

2008 43

The Art of Community Now Available For Free Download | Art Of Community Online

John Tropea - Delicious Community

I wanted to not only break down the financial barrier to the information, but also enable communities to share it to have the content be as useful as possible in the scenarios, opportunities and problems that face them. This is one I’m buying off Amazon Canada just for you dude.

An Ant’s Eye Point-of-View: Online Privacy

Ant's Eyeview Blog

Often times we are sharing or providing this information without realizing it, or understanding the implications. Amazon. Recently Amazon announced a new line of Kindle’s along with a new device called “Fire” and a browser/operating system called Silk. The issues surrounded their handling of personal information and user data. You dictate how much information is being shared about your life so it’s important to understand as much as possible.

Review of Business Goes Virtual

Portals and KM

The authors report that on Christmas Day 2009, consumers purchased more Kindle books than physical books through Amazon, a virtual store itself. For example, it becomes that much easier to sharing insights from what you are reading or look up related information from other sources.

Organising Knowledge » Knowledge Organisation Systems

Green Chameleon

He had just retired as Professor at the School of Library, Archive and Information Studies, University College London when I went there to do my Master’s in the mid-80s. The least I can do is to order your book from Amazon!

Organising Knowledge » Where Should Taxonomy be in the Taxonomy?

Green Chameleon

“ Word Herder &# takes issue with the Library of Congress’ allocation of the DDC classification 658.4038 to my book Organising Knowledge (ie Information Management, deeply buried behind Technology (Applied Sciences). I had already placed my bibliography and indexing books on the shelf, and I nabbed your book next, thinking that it also belonged with the “information organization as a search tool&# books.

My Favorite Tweets for May 15 - 30 2011

Portals and KM

Here is another in a series of posts that provide access to my favorite tweets that contain links to useful informationAmazon: E-books now outsell print books [link].   Some of these I did to link to things I found useful and others are RTs that I want to save for the same reason. Since Twitter archiving is an oxymoron, I am now going to post my favorite links for the month so they can be easily accessed later.

2011 16

Think ‘Network Structure’ not ‘Networking’ « Connect « Innovation Leadership Network

John Tropea - Delicious Network

And you can fill a structural hole even if you don’t have a lot of connections – here’s an example from one of my research papers : In this network, the actor at node 5 has a lot of power, because all information from the two clusters must pass through her.

Power of Purpose: How Solid Purpose Generates Strategic Strength

Partnering Resources

Here’s a purpose for a company you can probably guess: To organize the world’s information and make it universally accessible and useful. Competitors Barnes & Noble and Amazon focused on providing access–online, by mail, in various formats–to the books people wanted to read.

Four Ideas That Will Transform Intranets (Panel Fun) #intranets2012

Michael Sampson - Currents

Answer - leaders don't have the information now for making a good decision. This will give better information? we all love information architecture - ("groan"). Amazon has navigation down the side, but you don't use it. Four intranet professionals have a short amount of time to present an idea about the intranet transformation. William Amurgis, Rachel McAlpine, James Robertson, and Martin White each have 5 minutes to present their idea.

10 Types of Widgets for Your Blog or Website

Online Social Networking

Advertising - Widgets from Google Adwords , ad networks and retailers such as Amazon help you generate income from you blog or other website. Syndication - Display news, other information, YouTube videos and Flickr pics on your site. How much do you know about website widgets? Last week, in Website Widgets and Ads Raise Security and Privacy Issues , I shared my concerns about security and privacy issues connected with the use of widgets on a blog or other website.

SCVNGR’s Secret Game Mechanics Playdeck

John Tropea - Delicious Faciliatation

Cascading Information Theory. Definition : The theory that information should be released in the minimum possible snippets to gain the appropriate level of understanding at each point during a game narrative. Definition : Realtime information flow is uninhibited by delay.

Game 43

The “Local Tail” Exposes What's Hidden Right Next to Us

Alchemy of Change

Then along come companies like Amazon and Netflix who use cheap storage and distribution, coupled with powerful user interfaces for discovering less popular titles, and boom, the whole model flips. Amazon is no longer primarily about running big warehouses.

2005 11

Communities and Collaboration » Maximising the power of collective knowledge

John Tropea - Delicious Community

Information Management. We wanted to address the perennial issue of information overload, perhaps more accurately described as “filter failure”. filters could be established to improve the relevance of information received. In a similar way to the way that Amazon works, we wanted to track user behaviour (their digital footprint) in order to “push” relevant information – e.g. conversations, events, and documents to the users. Communities and Collaboration. About.

2011 17

Congratulations to Tom Duff on his Book

Michael Sampson - Currents

He's also a prolific book reader and top reviewer on Amazon. From the book description on Amazon: " As a user, you will learn, using real-world scenarios and tasks, exactly how to use all the features of Sametime. Tom Duff has been a long-time friend and professional colleague.

Social Graph: Concepts and Issues

John Tropea - Delicious Social Network

Another issue is portabilityand ownership of an individuals information, explicitly and implicitly revealed while using social networks.As More importantly, we wantto not just feel that we are in control, we want to be in control of our personal information.

2007 24