BT Web 2.0 adoption case study " Inside out

John Tropea - Delicious Social Network KM

Initially, caught up in the hype surrounding these tools, we began shouting from the rooftops that the world was about to change, that these new tools would effect a seismic shift in everything we did. They are, in essence, simple content management systems.

BT Web 2.0 adoption case study « Inside out

John Tropea - Delicious Social Network KM

Initially, caught up in the hype surrounding these tools, we began shouting from the rooftops that the world was about to change, that these new tools would effect a seismic shift in everything we did. They are, in essence, simple content management systems.

Using social technologies to aid communities

John Tropea - Delicious Community

Here, we look at two case studies from BT and Unilever which demonstrate that, when implemented correctly, technology can connect communities of practice. Successful leverage only can be achieved if the community participants are able to get the results implemented in their own environment.

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