IBM’s Trip to Become A Socially Integrated Enterprise

Elsua

Over the last couple of weeks there have been a number of rather interesting and insightful blog posts that have been covering IBM’s journey to become a social business. IBM Innovation Knowledge Management Knowledge Tools Learning Social Computing

5 Reasons Why Activity Streams Will Save You From Information Overload

Elsua

world that have managed to help me live, rather successfully, “ A World Without Email &# for the last 4 years and counting… Now, do I feel overloaded because of them? Yet, in the world of Activity Streams both serendipitous knowledge discoveries and informal learning, a.k.a.

2011 106

Trending Sources

IBM’s Lotusphere 2011 Highlights – People-Centric vs. Content-Centric by Louis Richardson

Elsua

So, eventually, Louis picked up some of the biggest pain points that every single knowledge worker faces at the moment and for each of them he provides a potential solution from the Enterprise 2.0

2011 74

Why Do I Share My Knowledge?

Elsua

and Social Business thought leaders and blogger extraordinaire, Oscar Berg , put together a rather inspiring article that I thought would be worth while reflecting on, specially, since it is at the heart of not just social software, but also collaboration and knowledge management in general.

2012 142

Life Without eMail – 5th Year Progress Report – The Community, The Movement

Elsua

A couple of months back I was talking about this with one of my fellow IBM colleagues, and very good friend, Rawn Shah , and while brainstorming on something that I am hoping to be able to share very soon (Which I am sure plenty of folks out there have been waiting for it for a while!),

2013 132

Google Plus and Twitter – How They Work for Me Hand in Hand

Elsua

So when things break loose and information gathering becomes of paramount importance, more specifically, in a rather short period of time, Twitter is probably as good as it gets. Information Density: This is also perhaps one of my favourite use cases for Twitter as well.

2011 125

How connect.BASF Helped BASF Become a Social Business

Elsua

In the recent past I have been blogging over here a couple of times already on some of the amazing piece of work that BASF ( disclaimer: An IBM customer) has been doing over the course of the last year or so on becoming a Social Business and behave and act as such.

2011 105

How Narrating Your Work Helps You Become More Effective by Saving Precious Time

Elsua

But if we take a look closer, then we are going to find out that perhaps the tools where problems are, and therefore where knowledge workers get work done, may not be the right tools in the first place.

2012 104

The Fallacy of Social Networking

Elsua

Specially, how he describes in a very inspirational manner one of the activities that we seem to be very good at in the world of the Internet: build an Information Mosaic around us through critical thinking , i.e. checking various different news sources, our social networks, our tippers, etc.

2012 108

Dare to Disagree through Critical Thinking

Elsua

The old world is broken but we can’t see the shores of a new one yet” as perhaps one of the biggest challenges that corporate knowledge workers keep facing in today’s business world.

2012 105

Transforming the Workplace with Radical Management by Steve Denning

Elsua

Well, it’s been, all along, about culture, corporate culture , about organizational change , about change management (i.e. And, of course, the one on Radical Management : .

2012 98

Welcome to the Era of Radical Openness

Elsua

events, where more and more knowledge workers (AND citizens) are demanding a whole lot more openness and transparency in terms of how organisations across sectors and industries actually function around their day to day business operations.

2013 81

Don’t Underestimate the Power of (Social) Collaboration. It Is Not a Given

Elsua

Indeed, I am referring to good old Knowledge Management and Collaboration, once again, just to detail a bit more the parallel roads both fields have been running all along. And it’s interesting to notice how when I used to work within the European Knowledge Management deployment team inside IBM, about 11 years ago, we faced the very same upsetting reality: KM (And Collaboration, for that matter), wasn’t the business top priority at the time.

2012 84

Social Business – *The* Ecosystem

Elsua

Digital Information Goes Online. That all comes back to our, human beings, innate ability to be very bad documenters, so even if we would want to transmit and share all of our knowledge we would always fail to share it all: experiences, know-how, expertise, skills, connections, etc.

2012 90

What’s Your Purpose?

Elsua

Throughout all of these years of having been involved in Social Business Adaptation (both while at IBM and nowadays as a freelancer) I have been exposed to a good number of different purposes as to why both people AND organisations embark on that so-called Digital Transformation journey.

State of the Net 2012 – People Tweet Tacit Knowledge – Part Two

Elsua

This time around though by one of my favourite thought leaders and KM / Complexity mentors, the always insightful and incredibly knowledgeable Dave Snowden , whose blog , along with Euan’s , are two of my most essential, critical reads of the day, every day.

2012 81

Narrate Your Work, Working Out Loud, with Google Plus

Elsua

Well, in that context of narrating your work, working out loud, I keep getting asked by folks outside of the firewall what it is that I do for work eventually inside IBM as a Social Computing Evangelist.

2012 75

Social Business Forum 2011 – Communities or Organisations – The New Collaboration Ecology

Elsua

Well, a couple of weeks ago my good friends from Open Knowledge announced that the video recordings from the different keynote and breakout sessions are now available for public viewing over at the Social Business Forum Agenda Web site.

2011 78

Reflections from 2011 – Focused and Purposeful Social Networking

Elsua

As we move into 2012 it looks like most of us are now ready to claim that we, knowledge workers, should no longer go around social software, but, instead, the latter should work around us, or, more specifically, what we would want to achieve, whether internally, or externally.

2011 85

The Big Three – How To Handle Your Fragmented Social Life

Elsua

In short, our brains seem to process information and knowledge much better in small fragments than with the whole picture. And those three social networking tools would be the following ones in order of preference: IBM Connections.

2011 81

The Art of Collaborating Effectively in Virtual Teams

Elsua

Failure to capture knowledge. Yes, we are bound to recognise we have got knowledge workers who are very capable of working remotely very effectively, while others may well not be; the important thing in this case is to realise it’s actually more of an advantage than a disadvantage.

Becoming a Jedi Master – The Secret Art of Cultivating Online Communities #sbf12 #cmgr

Elsua

topics (like online community management, social CRM, customer service, etc. to gamily Knowledge Management. around the subject of managing, leading, facilitating or stewarding online communities.

2012 66

Why Social? To Help Colleagues Work Together Much More Effectively

Elsua

One of my all time favourite social networking tools for informal learning , as well as information discovery, on a good range of interesting and relevant topics, and specially Enterprise 2.0 / Social Computing and Social Business as of late is Slideshare.

2011 76

The Tale Of The Social Brand

Elsua

Fun Stuff and Musings General Interest IBM Innovation Knowledge Management Learning Life Social Computing

2011 65

How Mobility Empowers Work as a State of Mind in the Era of Social Business

Elsua

Along, of course, with that lovely VPN connection to the IBM network, my company’s Intranet. Developing such a strategy should be about making informed decisions about what to mobilize and why in order to achieve business objectives ” [Emphasis mine].

2012 57

Social Business in 2013 – A Challenge

Elsua

Productivity Tips on Presentations: Inform, Inspire and Motivate. Why Do I Share My Knowledge? Whether businesses are still blocking the use of social networks behind the firewall empowering inadvertently their knowledge workers to make that assumption (and rightly so!)

2013 61

Google Plus and The Enterprise – What’s The Deal?

Elsua

For me, that’s interacting with customers, business partners, and fellow IBM colleagues, but at the same time keeping up with industry thought leaders in an open, trustworthy environment where more in-depth dialogue is not only encouraged, but facilitated nicely altogether.

2011 64

Social Business Begins by Unleashing Your Business Talent

Elsua

In “ Experimenting on Themselves &# Erica comes to describe one of my all time favourite programs inside IBM, which, in my opinion, has been much responsible for IBM’s breath-taking adoption of social software, technology and rampant innovation, over the course of the last 15 years!

2011 59

Reflections from 2011 on The World of Social Media

Elsua

And not just to present, attend or participate in various different conference events, but also, the vast majority to go and visit IBM customers to share the experiences of what a socially integrated enterprise is all about.

2011 64

Making Business Sense of Social Media and Social Networking – Is Blogging Dead?

Elsua

How are you going to keep up with your informal learning activities, as well as that powerful Personal Knowledge Management tool you have built up, with lots of hard work and energy, over the course of the years?

2011 62

Radical Transparency in the Era of Open Business

Elsua

Indeed, I have always felt that unless you are dealing with rather sensitive, private, confidential, work related information (HR, Legal, Copyright, IP Assets, Financial data, etc.), For you, knowledge still is power. . And that includes management and executives, for that matter.

2013 46

The Future of High-Performance Work Systems – Towards Meaningful Work

Elsua

Even more, from a Social Enterprise perspective, it’s perhaps the final frontier for all of us, knowledge (networked) workers, out there to claim that our work is now done! IBM Innovation Knowledge Management Knowledge Tools Learning Personal KM Productivity Tools Social Enterprise

2011 55

Social Networking Gets Serious – #prayforjapan

Elsua

One of the main inhibitors with regards to a successful adoption of social software within the enterprise that I keep bumping into from fellow knowledge workers and, specially, their managers!,

Global, Local, Personal

Elsua

Local from the perspective of how that context is king and how through the use of social networking tools we have got that opportunity to localise our knowledge having access to globally available information. IBM Innovation Knowledge Management Knowledge Tools Social Computing

State of the Net 2012 – People Tweet Tacit Knowledge – Part One

Elsua

And all thanks to having watched, in much anticipation, two of my favourite mentors and thought leaders in the space of the Social Web, Knowledge Management, Collaboration, Narrative and Sensemaking: Euan Semple and Dave Snowden.

2012 40

Living “A World Without Email” … in Google Plus

Elsua

but what I am rather surprised about is the fact that hardly anyone has talked or blogged about the fact that Plus does present a real threat to the king of communications, collaboration and knowledge sharing: email! Worse still, e-mail is a black hole for knowledge.

2011 90

Should CEOs Blog?

Elsua

Not falsely informal nor nervously official. In fact, it will manage to keep you in your cave for a good while, so that you, too, can conform with their own inability to leap forward and get their own blogging going.

2013 34

Social Learning at TELUS by Dan Pontefract

Elsua

in order to help people not only collaborate more efficiently and effectively, but also as a key, core learning activity, that helps sparks new ideas, new methods of solving business problems, while still keeping it all rather engaging and informal.

The Future of Open Business At Stake

Elsua

In fact, for vast majority of practitioners social / open business is all about, and just about, collaborating with your peers, although perhaps nowadays with a fancier set of collaborative and knowledge sharing tools. I am pretty much in favour of collaboration and knowledge sharing.

2013 33

Enterprise Microblogging Use Cases: Help Reduce Your Inbox Clutter!

Elsua

Yes, “ businesses *love* microblogging “, but just as much as knowledge workers do as well! Informal Learning. Serendipitous Knowledge Discoveries. Identify Knowledge Gaps. Knowledge Sharing out in the Open.