RightNow Introduces RightNow CX, the Customer Experience Suite

Portals and KM

The RightNow Web Experience includes Customer Portal (for web and mobile self service), Chat and Co-Browse, Email Management and Web Experience Designer.    RightNow recently acquired HiveLive, an enterprise-class social platform provider. Yesterday at its User Summit , Greg Gianforte CEO, introduced RightNow CX , a customer experience suite designed to increase customer engagement.

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Collaborative Thinking: Social Software Vendor Roundup

Collaborative Thinking

List of "White Label" or "Private Label" (Applications you can Rebrand) Social Networking Platforms

John Tropea - Delicious Social Network

User Features include ability to interactively search and filter results of matches out of 1000’s of users in seconds. &# (From comments as I can’t copy and paste any text as the site is in flash) DZOIC “start your own social networking portal? Feb, 27, 2008: HiveLive raises $5.6M

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Collaborative Thinking: Of bread, butter, cheese, and mousetraps.

Collaborative Thinking

Then you might look at vendors such as Attensa, Awareness Networks, Connectbeam, Jive Software, HiveLive, SelectMinds, Traction Software, or open source efforts such as Drupal, Scuttle, Wordpress, etc. Collaborative Thinking Perceptions on collaboration and social software by Mike Gotta « Building A Robust Feed Syndication Platform | Main | Blogging Shoulder To Shoulder » March 15, 2008 Of bread, butter, cheese, and mousetraps.

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Social Software Vendor Roundup

John Tropea - Delicious Social Network KM

Collaborative Thinking Perceptions on collaboration and social software by Mike Gotta See how were connected Connections February 2009 Sun Mon Tue Wed Thu Fri Sat 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 Categories Attention Management blogging BurtonGroupCatalyst07 BurtonGroupCatalyst08 Business_IT_Alignment Collaboration Commentary Communication design digital+life e-Mail Enterprise 2.0

Collaborative Thinking: Social Networking (?) With Microsoft Office SharePoint Server 2007

John Tropea - Delicious Social Network KM

Portals. HiveLive. Solutions that intrigue the most right now (alpha order): Awareness Networks, HiveLive and SelectMinds - but none are perfect, all of these vendors have some gaps in their technical architecture, application functionality or go-to-market effort. Collaborative Thinking. Perceptions on collaboration and social software by Mike Gotta. See how were connected. November 2008. Categories. Attention Management. blogging. BurtonGroupCatalyst07.

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Ten leading platforms for creating online communities | Enterprise Web 2.0 | ZDNet.com

John Tropea - Delicious Community

In preparing this list, I encountered literally hundreds of content management (CMS) and portal products across a great swath of maturity and capability levels. Along the way, it became very clear that extending the CMS and portal worlds into the community product space is a natural evolution that many vendors and open source projects have made, if not often achieved with great effect or distinction. HiveLive 20.