Organizations Struggling to Integrate Customer Channels

Michael Sampson - Currents

Recent research by Pitney Bowes points to the problem of low integration between different marketing channels , and the consequential costs of this: " Pitney Bowes Software (PBS), a global leader in customer data, analytics and communication software and services reveals, through a study of large B2C organisations in UK, France and Germany, that customers are being lost through fragmented and inconsistent communications and failure to integrate marketing channels.

Ethical behaviours online

Jenny Connected

Looking back I notice that my interest in ethics went up quite a few notches as a result of my involvement with the Rhizo14 MOOC, which I subsequently began to research collaboratively with my friends/colleagues Frances Bell and Mariana Funes.

2015 163

Tweepz brings Exalead search to Twitter

Portals and KM

I have written about Exalead before, see Exalead’s CloudView Offers Integrated Search Capabilities. They have a web search tool like Google that is used in widely in France and other parts of Europe. The CloudView product looked inside the entoerise. Now they have a new web tool addressed at Twitter. Exalead’s Jochem Prins built Tweepz in about five man-days. It went live quietly on March 16, 2009. It currently indexes about a quarter of Twitter users.

Search 100

Social Media in Intl. Dev: Dr. Steve Eskow

Nancy White

Lucia, Colombia, Brazil, Venezuela, Mexico, England, France, The U.S.S.R., Finally, I have grabbed a few minutes to add the next couple of podcasts in the series on Social Media in International Development. Links to all the previous podcasts are at the bottom of this post.).

First Take: Microsoft Business Productivity Suite Online - Communications Online

Collaborative Thinking

there is no support for integrating with existing telephony (e.g., How will integration with other UC vendors be handled - if I have Avaya or Cisco - how will a hosted OCS interoperate with non-hosted versions of those tools?

Emerging Autopoietic Communities – Scalability of Knowledge Transfer in Complex Systems

John Tropea - Delicious Community

organizational integrity and address organizational imperatives. integral and inescapable aspect of autopoietic systems. 13th Int Conf Concurrent Enterprising (ICE 2007), Sophia-Antipolis, France, 4-6 June 2007 Available: [link]. [12] First IFIP International Workshop on Distributed Knowledge Management (DKM 2008), Oct, 18-19, 2008, Shanghai 1. Emerging Autopoietic Communities –. Scalability of Knowledge Transfer in Complex. Systems. Susu Nousala, William P.

Social Media in Intl. Dev: Dr. Steve Eskow | Full Circle Associates

Nancy White

Lucia, Colombia, Brazil, Venezuela, Mexico, England, France, The U.S.S.R., Home About Full Circle Contact Resources Wiki Full Circus Full Circle Associates connections for a changing world, online and offline… Sep 28 2009 Social Media in Intl.

List of "White Label" or "Private Label" (Applications you can Rebrand) Social Networking Platforms

John Tropea - Delicious Social Network

This is software you can brand and integrate tightly into your existing domain. Awareness builds these features into complete communities for companies, or customers use the Awareness API and widgets to integrate Web 2.0

2008 55

Who Should be Your Chief Collaboration Officer? - Morten T. Hansen and Scott Tapp - The Conversation - Harvard Business Review

John Tropea - Delicious Collaboration

Hansen and Scott Tapp | Comments () Email Tweet This Post to Facebook Share on LinkedIn Print Companies need an executive responsible for integrating the enterprise — a Chief Collaboration Officer (CCO).

2010 79

Will Adam Smith drive businesses in the future ? I'm doubtful. | Bertrand Duperrin's Notepad

John Tropea - Delicious Faciliatation

integration : 12 questions to challenge existing processes « hypertextual on Facebook is topping Google ? integration : 12 questions to challenge existing processes « hypertextual on Enterprise 2.0 France License.

Blog Cases from 2005: Renee Blodgett on Cimmunications and Marketing

Portals and KM

  Renee has worked around the globe, having consulted for companies in South Africa, Australia, Holland, Germany, France and the U.K. Now that her blog is an integral part of her life, she looks at a subject like an artist. When she works with a company’s product or services, branding the CEO and top executives is always an integral and important part of the process.

2005 116

33 things to know about those who make your online social spaces live | Bertrand Duperrin's Notepad

John Tropea - Delicious Community

He can be externalized but, in this case, time will be needed to integrate him in order he can “live&# the organization, understands its codes and values. France License.

2010 50

F-Suites for C-Suites: 4 Futures Thinking Toolkits To Help C-Suite Leaders Thrive in a World of Change « emergent by design

John Tropea - Delicious Faciliatation

With this model in mind, a CLA map might look something like this: Other tools in this suite include: Spiral Dynamics Integral (SDi), used to understand and inform personal and collective growth through internal modeling. Skip to content. emergent by design. future of facebook project.

2012 75

Full Circle Online Interaction Blog: Updating my basic article on online facilitation

John Tropea - Delicious Community

Integrity, patience, a good sense of humor and a love of other people will be valued in any host. Frances, good suggestions. Tags: onlinefacilitation , onlinecommunity posted by Nancy White at 11:03 AM 3 Comments: Frances Bell said.

2007 28

We All Need a Shift | Sonnez en cas d'absence

John Tropea - Delicious Network

However, isn’t it possible to integrate collaboration / self-organization together with a process-orientation? For France, figures are up from 1 billion euros to 2, including communication campaigns and failed logistics.

2010 49

The HBR List 2009 - How Social Networks Network Best

John Tropea - Delicious Social Network KM

The bees’ decision making highlights both information discoveryand information integration, two processes that are crucialto every organization but that have different requirements.A The bees’ process suggests that organizationsthat alternate as needed between the centralized structureand the richly connected network can shape information fl ow tooptimize both discovery and integration.

2009 39

Vignette Collaboration

John Tropea - Delicious Collaboration

Collaboration tailored to specific needs Vignette Collaboration offers features that are easily configured to meet the unique challenges of any organization: Ad hoc workspace creation Productivity application integration E-mail integration Instant messaging integration Enterprise Web 2.0 Collaborative portals Vignette Collaboration integrates with Vignette Portal, both for internal and external deployments.

2007 28

What's New in Tomoye Communities 3.0

John Tropea - Delicious Community

Remember this solution can be integrated with SharePoint or used on its own. Ecco SharePoint deployment option: There's support for both WSS and MOSS, including authentication, integration with SharePoint Search Server Express to search SharePoint sites, profile synchronization and mutual links the SharePoint and Tomoye Ecco profiles and more.

HR Magazine - Exclusive: Google research heralds arrival of the human systems director

John Tropea - Delicious Collaboration

By 2020 the workplace will be transformed by the sharing and development of ideas, according to a study of 3,500 employees, 100 HR managers and 100 IT managers across the UK, France, Germany, the US and Japan, conducted by the Future Foundation on behalf of Google. "It As collaboration and innovation accelerate, thanks to new enabling technologies, elements of the HR and IT functions will integrate and HR and IT roles will shift as they adjust to the ideas economy. Features. HR TV.

2011 34

How to get results through social networks | Bertrand DUPERRIN's Notepad

John Tropea - Delicious Social Network KM

Recent Comments Integrating Enterprise 2.0 finally) moves toward Enterprise Integrating Enterprise 2.0 Categories About blogosphere about france About me About this blog Collaborative practices Communication Communities Corporate blogging economy enterprise 2.0

2006 28

Work Together: 60+ Collaborative Tools for Groups

John Tropea - Delicious Collaboration

Godzhesas More then a year has passed, the list is still great, but it would be wonderful to see an update :) Daniel Feel free to try www.ajaxworkspace.com -Newe generation of online collaboration tools which consists of an integrated suite of simple and easy-to-use collaboration functionalities.

Social Network Sites: Definition, History, and Scholarship

John Tropea - Delicious Social Network

Introduction Since their introduction, social network sites (SNSs) such as MySpace, Facebook, Cyworld, and Bebo have attracted millions of users, many of whom have integrated these sites into their daily practices. JCMC Home Submit Issues Author Index Editors About JCMC boyd, d.

2007 77

The Enterprise Social Network, Auto-Generated And Visually Mapped

John Tropea - Delicious Social Network KM

Tech Gadgets Mobile Enterprise CrunchBase More Beta Invites Crunchies Elevator Pitches Gillmor Gang Podcasts TechCrunch50 TechCrunch UK TechCrunch France TechCrunch Japan About Advertise Archives Company Index Contact Jobs Twitter CrunchBar Email RSS Subscribe: Download the TechCrunch 2008 Year In Review » The Enterprise Social Network, Auto-Generated And Visually Mapped 16 Comments by Mike Butcher on April 24, 2008 Making social networks work inside companies is a difficult task.

2008 29

Social Networking Platform CrowdVine Targets Conference Organizers

John Tropea - Delicious Social Network

Conference organizers can integrate Twitter streams and 3rd-party wikis. The integration with CrowdVine also lets us show which sessions are popular in your network or within a tag.

SocialText Putting A Little Social Into.Enterprise Wikis

John Tropea - Delicious Social Network

Hopefully by the time those enterprise customers start to think about integrating some or all of Google’s productivity suite , SocialText will already be a daily part of employees’ lives.

34 More Ways to Build Your Own Social Network

John Tropea - Delicious Social Network

First, these companies can protect and enhance their clients’ brands by delivering highly-tailored social network components that integrate seamlessly into existing websites. ThePort, which has been around since 1999 and focuses on creating niche communities, differentiates itself by integrating its social networks with its own news aggregation and start page services.

2008 41

ReVou Lets You Host Your Own Twitter

John Tropea - Delicious Social Network

Tech Gadgets Mobile Enterprise CrunchBase More Beta Invites Crunchies Elevator Pitches Gillmor Gang Podcasts TechCrunch50 TechCrunch UK TechCrunch France TechCrunch Japan About Advertise Archives Company Index Contact Jobs Twitter CrunchBar Email RSS Subscribe: Download the TechCrunch 2008 Year In Review » ReVou Lets You Host Your Own Twitter 37 Comments by Duncan Riley on March 24, 2008 There’s a joke that no good Web 2.0

More Consolidation in the White Label Social Networking Space: Mzinga Acquires Prospero

John Tropea - Delicious Social Network

They will also provide communities that not only integrate seamlessly into existing corporate websites but also pervade consumer social networks like Facebook and MySpace through the deployment of widgets. I think when you look at the complexity involved in truly integrated community components with existing web presences to create a seamless experience for the user the blends the technology with the content - that technology is a long way out from truly being an in-a-box commodity.

Theo’s History of the 19th Century

How to Save the World

The War of 1812, a spillover of the long ongoing war between Britain and France, brought the first wave of immigration to Upper Canada to a halt. This is a fictional excerpt from the diary of my great great grandfather Theo Pollard, “written” in 1899.

2014 59

Rough Type: Nicholas Carr's Blog: My(Work)Space

John Tropea - Delicious Social Network KM

Posted by: Bertil at November 29, 2007 09:27 AM An illustration in the real world : Serena Software Adopts Facebook as Corporate Intranet, [link] Emmanuel, from France Posted by: Emmanuel Berck at November 29, 2007 09:27 AM >> It’s the informal one that governs the real >> flow of information and influence in a company. And for the ones who are already complaining about the lack of integration between all those social networks, OpenSocial promises to fix all that.

2007 30

Seven Steps to Graphing Your Facebook Strategy

John Tropea - Delicious Social Network

All three of these Facebook ‘container’ apps for collections of people have associated URLs, content, mailing lists, calendars, walls, discussion boards, and other types of neatly integrated functionality. Furthermore, since they’re already integrated with Facebook, everyone can become a user without much friction or hassle.Once you join a network, group, or event, your social graph expands to connect with all the members therein.

2007 39

VisiblePath Is A Lot Like LinkedIn, Except It’s Useful

John Tropea - Delicious Social Network KM

million in series A and B financing from Kleiner Perkins, Menlo Ventures, and Integral Capital. I don’t see Outlook continuing to dominate the business world forever; hopefully VisiblePath with integrate other services and applications. One will need integration with Gmail, Yahoo, IM to make it work effectively.

2007 28