Trending Sources

Connections are Different than Relationships

Alchemy of Change

Let me explain why I don’t anymore because I think it sheds some light on how relationships form over time. That line is their relationship.

Balancing Tasks & Relationships – The Art of Engagement

Alchemy of Change

It’s tricky because it forces us to strike a subtle balance between our tasks and our relationships. I love his work. Again, I disagree. Engage.

Reinventing Relationships with Social Business


Let’s go and Reinvent Relationships with Social Business. What a rush! Once again, I was not disappointed. Again, so far, non-existent.

Relationships next opportunity for Online Banking

Ant's Eyeview Blog

The positive experiences add up, and are foundation for a positive relationship.

Ten practical tips to profitable business relationships

The Bumble Bee has previously published a number of articles on Social Networking which have addressed the Analysis perspective. Tip 1. Working a room.

Relationship Mapping and Monitoring with Yammer

Governance in a Networked World

Social network measures focus on the relationship. Relationships are jointly owned. A direct response to a post creates a relationship.

Batman Complicates the Netflix-Facebook Relationship

Alchemy of Change

Managing a relationship between Netflix and Facebook was already complicated enough – but now Batman’s come in and mucked everything up.

How Social CRM “Friend Discovery” will Revolutionize the Way Organizations Collaborate

Alchemy of Change

From a technology perspective, this company can’t reach my friends without me because those relationships reside in my social graph.

Trust and Networks

Alchemy of Change

Hang on, we’re getting there – but first a word about relationships that are voluntary. Relationship is the Net in Network.

2011 155

Improve the Writer/Commenter Relationship by Leaving Moderation to Moderators

Managing Communities

Please Update Your RSS Feed Subscription This feed has moved to: [link] I apologize for the trouble. Thank you. Managing Staf

RSS 10

Google+ Hints at a Social Media Marketing Revolution

Alchemy of Change

Connecting Google+ to Customer Relationship Management (CRM). Let’s hope not. What I Saw. ” What This Means. Listen+. Strange.

Google 130

Who to Focus On

Alchemy of Change

Balancing Task and Relationship. Lots of it centers on having good relationships. How do you best invest your time and energy?

Focus 63

How People Define Smart Organizations: The Biology of Great Organizations Part II

Alchemy of Change

We can learn a lot about organizations from biology. Yes, Virginia, there really is an organizational membrane. A Membrane Made of Humanity.

2011 143

How “Membranes” Build Great Organizations

Alchemy of Change

You’ll also get a new framework for thinking about the way organizations engage customers, partners, and other organizations. Still with me?

2011 142

Relationship Centric Teaching – Part 3 of ISS Fellowship

Full Circle Associates

I also wanted to focus on relationship centric teaching using conversational approaches. You can find the previous posts here: Part 1 , Part 2.

Making Social CRM “Friend Discovery” Real

Alchemy of Change

We each have hundreds, if not thousands of relationships with businesses and other types of organizations in our lives. The CRM. Tweet.

Why Our Software Needs Social Context

Alchemy of Change

Slide the control up to the top to maximum “relationship-mode,&# and you get the full spectrum of social chatter going on around you.

2011 84

Wikipedia Now Crowd-Sourcing Article Ratings

Alchemy of Change

Engagement, Relationships & Connection Innovation & Technology WikipediaMakes perfect sense. Tweet.

2011 80

3 Principles of “Friend Discovery” Social CRM

Alchemy of Change

3) My Relationship Data is My Relationship Data: Friend Discovery needs to ensure that relationship data stays where it belongs.

Re-Inventing Collaboration: CRM as Social Technology

Alchemy of Change

Though we don’t often see it as such, CRM (or Customer Relationship Management) truly is a social technology. Organizations use CRM to manage relationships with customers and partners, and one day they’ll likely use it to manage relationships with employees. Social technologies change the way we collaborate. Tweet.

2011 70

An Exercise in Balancing Engagement

Alchemy of Change

” While recently at the Web of Change , I developed an exercise to help people better balance this tension between tasks and relationships.

The Mesh: Why the Future of Business is Sharing

Alchemy of Change

But what of our relationships to the things in our life – what of our connections to the Internet of Things ? Software as a service.

2011 63

Small town NetMapping: Can informal relationships be captured within institutional analysis? (guest post by Jody Harris)

Net-Map Toolbox

My PhD research in Zambia is an evaluation of an NGO program that aims in part to align and coordinate certain activities within the Ministries of Agriculture and Health for improved nutrition outcomes (both food and health being essential elements of good nutritional status, of course!). Enter NetMap.

Chit Chat + Relationship Building = $

Michelle Laurie

Networking is a medium to create relationships, learn about people and ultimately build trust. Small talk is a first step in networking.

Consumer No More: How the Web Changes Us

Alchemy of Change

The problem is that all this eye-socket crap is still working with outdated assumptions about organizations’ relationships with stakeholders.

2011 58

Visualize Your Own LinkedIn Network

Alchemy of Change

Imagine being able to drill into a particular LinkedIn connection and see their relationships bloom into the primary focus on screen. Tweet.

Keeping track of stakeholder relationships

Governance in a Networked World

We've had quite a bit of interest in "navigating the network" of stakeholder relationships that we invariably have.

A doorstop versus relationship rules

Viv Mcwaters

Many years ago I read a very good article about the differences between a Big Mac and the Naked Chef by Joel Spolsky. It was 2001.

Relationship Development through Product Use and Mastery: Conversations from Social Media Week – @billjohnston

Online Community Strategy

via Snippet from our panel at Social Media Week 2011. Online Community

What American Idol Teaches Us About Customer Engagement

Alchemy of Change

Engagement, Relationships & Connection Fellowship Soul American Idol authenticity collaboration fellowship musicI’m not. Tweet.

PBworks Provides Customer Relationship Collaborative: CRC

Portals and KM

The PBworks Customer Relationship Edition is a nice addition for several reasons. I asked Chris what is different with this new release. 

Too Close to Call Relationships

Governance in a Networked World

I've probably now done over 50 Social Network Analysis projects and it hadn't occured to me that someone might miss identifying a close contact because they were too close to even think about it. One might think this was a one off anomoly, but at the recent act-KM conference in Canberra we provided an SNA map for the conference registrants.

Economic downturn means relationship upturns

Governance in a Networked World

There's nothing like a good recession to get business relationships going. In terms of client/vendor relationships the onus on negotiating an equitable value exchange has never been stronger. As Len Rust reports in his latest newsletter , the days when organisations just followed the crowd on the latest technology trend are over.

If Teaching is Relational, How Does That Inform Online Teaching?

Full Circle Associates

But I realize I have not sufficiently highlighted the importance of teaching as a practice about relationships. About being human. Period.

2016 11

Engaging Vetrans with CRM

Alchemy of Change

Engagement, Relationships & Connection Innovation & Technology CRM IAVA Salesforce self-service veteransIf you’re into using technology to engage people in a mission, you’ve gotta check out this very impressive video. Warning: Geek alert! You gotta be at least a little bit into the technology thing to appreciate this one.

Rethinking Marketing - Harvard Business Review

John Tropea - Delicious Community

That means making products and brands subservient to long-term customer relationships. x 21.9 What’s wrong with this picture? Donald L.

IBM Aims at Reinventing Relationships with Northstar: We Better Watch…


You know, one cannot get to reinvent relationships out of the blue and overnight, right? What do you think? Was it worth your time? I hope so.

Social Dashboards: Leveraging Streams, Relationships & Social Identities

Collaborative Thinking

understanding the intersect between social networks, relationships, and identity remains key: Enterprise Friendly Social Network Dashboard PeopleBrowsr Launches Real-Time Search. Interesting space to watch. Designed to unearth conversations around particular keywords, the search engine also offers further filtering options.

TicketMaster “Friend Discovery” Helps You Find Facebook Friends at Concerts

Alchemy of Change

Networked Relationship Management - CRMFriend Discovery connects an organization’s CRM database with the social networks of its customers.

Blog>> Building Relationships to Support KM

Green Chameleon

The key – usually – is that people should be able to meet face to face once in a while to build up the trust relationships that help them to share more freely, to interpret more accurately what other people are sharing, and to forgive the slips and inconstancies that human beings are prone to. PL: There are lots of Web 2.0