Influence | Forum One: Internet Strategy, Social Media, User Experience and Web Site Development


Skip to Navigation Careers News Client login About Us Services Our Work Blogs Events Contact Us Home › Blogs › Influence Social Networking and #AIDS2010 Suzanne Rainey in Influence 15 Jul 2010 There’s a flurry of action this week as we await the start of the XVIII International AIDS Conference (#AIDS2010) in Vienna, Austria, next week. I wish I was able to attend, but am glad that many of my clients have the opportunity to go. The conference is held every two years, and is always.

Facebook for Marketing Research: Political Polls #auspol

Laurel Papworth- Social Network Strategy

I read an article on Wendy Harmer’s Hoopla Polls Fake Story by @gabriellechan that got me thinking about Nielsen polls, sentiment analysis and focus groups. Want to know how 11 million Australians will vote?

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Influence | Forum One: Internet Strategy, Social Media, User Experience and Web Site Development


Skip to Navigation Careers News Client login About Us Services Our Work Blogs Events Contact Us Home › Blogs › Influence Social Networking and #AIDS2010 Suzanne Rainey in Influence 15 Jul 2010 There’s a flurry of action this week as we await the start of the XVIII International AIDS Conference (#AIDS2010) in Vienna, Austria, next week. I wish I was able to attend, but am glad that many of my clients have the opportunity to go. The conference is held every two years, and is always.

Influence Blog: Forum One


Crowdsourced Funding: How to ask for $75K but get $1.5million

Laurel Papworth- Social Network Strategy

Instead of paying for a focus group, I’d get money from them. Casey Hopkins asked people to fund his new project to make a better dock for the iPhone. He wanted $75,000 he got $1.5 million. Kickstarter kicks ass. But how does one do that?

2012 126

Community engagement is dead

Chris Corrigan

I’ve been around the world of enghagement and consultation long enough that I have seen various names for this work: focus groups, advisory groups, public participation, consultation and now community engagement. All things come and go and especially in the world of professional helping (otherwise known as “consulting”).

2013 18

Collaboration over Process

Evolving Web

It turns them into inward focusing groups that are optimized for their own product and have a well constructed but ill-fitting interface into the rest of the organization. ( This is the first in a Daily Thoughts series.

2011 33

Microsoft SharePoint Conference 2014 – Some Highlights

Michael Sampson - Currents

The Office Graph that plays an auto-discovery role for individuals to highlight content, people, groups, and happenings that are relevant to their work. Office Graph sounds like a fulfilment of the Collaboration Auto-Discovery role I wrote about for teams almost a decade ago (see Pillar 7), and more recently of the same capability for collaborative groups (see Chapter 2 in Collaboration Roadmap ). Groups Across Office.

2014 44

An Ant’s Eye Point-of-View: Niche Social Networks

Ant's Eyeview Blog

Niche social networks can provide an option to companies wanting to connect with a highly targeted, focused group of individuals. “Fish where the fish are.” That’s the advice we often give to companies seeking to connect with customers on social media channels.

Ponderings on Network & Community Governance Part 1

Full Circle Associates

One of them has been a reflection on the governance of KM4Dev, particularly the role of the current Core Group and the overall business model. As I read the messages, there were those who advocated a strong group for governance, for a paid secretariat staff.

2014 36

The Intranet Management Handbook - Part 1. Foundations

Michael Sampson - Currents

He debunks the myth of personalization as the answer to all problems, and then systematically works through four specific techniques and tools: Microsoft Product Description Cards, Personas, User Interviews, and Focus Groups.

My Harvest from a Think Tank on Assessing Collaboration

Michelle Laurie

Our most recent paper was presented at the Canadian Evaluation Society Conference in Toronto (June 2013) via a Think Tank session and provided preliminary reflections on performance improvement and assessment of groups of individuals working together in networks and communities of practice.

2013 21

The Promise and Peril of Internal Social Media (William Amurgis, American Electric Power) #intranets2012 #socbiz @wamurgis

Michael Sampson - Currents

It's my daily focus group.". -. c) monitor what's being said ("the daily focus group"). -. (d) William is from American Electric Power. This is his first trip below the equator. He's come down with his wife and children. American Electric Power - one of the largest power utilities in the US. HQ is in Ohio. Has a presence in 11 states. 19,000 employees. Serves 5.3 million customers. William is keen to make his session interactive.

Social Business Is People to People Business – The Movistar Story


This time around though, since it is a company issued 3G USB modem I was re-directed to @movistarpro_es as a focused group working on these issues for knowledge workers.

2012 34

What do we mean by overcrowding?


The Building and Social Housing Foundation has published the results of research using focus groups, investigating public understandings of space in the home and overcrowding.

Don’t Net-Map this!!!

Net-Map Toolbox

In situations with painful power differences if your group is not ready (yet) to talk about them. However, experience shows that you can hardly avoid that your interview partners and focus groups learn a great deal during the mapping session. Painful power differences and a group that is not ready to face them. But if the group is not ready yet, you might make the group explode before they have built a strong enough foundation to face these issues.

2012 16

Teens Explain Why They Don't Care About Facebook Anymore

John Tropea - Delicious Social Network

While the study, which surveyed 156 teens ages 11-19, covers a wide range of issues surrounding privacy and teen internet use, the clearest narrative thread in the focus groups is one that’s troubling for the world’s largest social network. According to the study: In focus groups, many teens expressed waning enthusiasm for Facebook. My feed is basically my core group of friends and acquaintances or businesses with a fun social media style. politics.

2013 33

The Four Tenets of the Community Manager

John Tropea - Delicious Community

This may involve formal product requirements methods from surveys to focus groups, to facilitating the relationships between product teams and customers. I would have thought the focus would be more on aspects of the “moderator role&# and/or “how to improve communication&#.

2008 41

Follow-up from the Leadership Learning Community Webinar

Nancy White

Any tips or recommended resources for facilitating hybrid online/phone focus groups with smaller groups (5-15 max)? Also, any recommendations re: optimal group size for this sort of interaction? If the group is all online – you are lucky. The most challenging groups are mixed online and offline. 3) Group size issues are similar to those F2F. Consider focusing the domain in a way that carries relevance for people NOW.

Corporate Communications: Talk or Tell?

Governance in a Networked World

I recall many years ago, when working for a large corporation, I was asked to attend a ‘focus group’ being conducted by the corporate communications folks. Corporate Communications could tick the box on another focus group having been ‘communicated to’.

Public Health Knowledge Management – One size does not fit all (paper by Sarah Harlan et al.)

Net-Map Toolbox

They combined Net-Map with focus group discussions and other interviews. (picture copyright by DFID on flickr). In a recently published paper about knowledge management in family planning in Ethiopa, Sarah Harlan (of Johns Hopkins ) et al.

Practical example: analysis questions for a community of practice of ICT4D trainers

Joitske Hulsebosch

We did an online survey, followed by a 4-weeks online focus group discussion to deepen the findings of the survey. Looking back I would say the focus group was really an important follow-on of the survey, which helped to make the findings more dynamic and tease out some of the difficulties of nurturing such a community.

Facebook redesign: whatever happened to the user?


For instance, just now the group "Petitition Against the New Facebook" had 342,839 members, and counting. Here's my statement in the Petition Group: I am the project leader of the implementation of a university student portal.

Neighbourhood websites: two new papers published


Since preparing these papers we've carried out a number of interviews and focus groups. Hugh Flouch and I have published two papers today reflecting the first phase of our short study on neighbourhood websites in London , funded by Capital Ambition. The first is an initial typology of the kinds of site that can be found, and attempts to distinguish and relate them according to purpose and interactive style.

Adweek’s Brian Morrissey on Twitter Success Factors

Portals and KM

Instead of thinking of Twitter followers as a passive audience for your messages, consider them as the ultimate focus group.   Except Twitter allows greatly granularity and the ability to talk back to individuals, as well as your whole group of followers. Then they did an ad buy on Facebook to promote it in their target age group. I recently spoke with Adweek’s Brian Morrissey about Twitter and brands.

Cover story: Building healthy communities - Inside Knowledge

John Tropea - Delicious Community

The concept of communities of practice (CoPs), as defined in the book, Cultivating Communities of Practice , was simple: an informal group of peers sharing ideas, insight, information and help about a topic they are deeply, sometimes passionately, interested in.

CoP 20

Another Enterprise 2.0 Knowledge Sharing Success Story - VistaWiki

Portals and KM

Dan led focus groups to define the information needs and develop a taxonomy to address these requirements. They also monitored group emails. VistaPrint is an online supplier of graphic design services and customized printed products to small businesses and consumers.

How-to Guides>> Cross-Post: Practitioner Guidelines on Conducting Knowledge Audits

Green Chameleon

c)Preparing: Identify the major focus areas to explore for surveys, interviews, focus groups. For workshops, think of having a main facilitator to drive the whole workshop, and co-facilitators to coach and guide individuals or groups within the workshop activities. In your report, focus on the original audit objectives.

Is the Big Society appealing? Now there’s some stats

Social Reporter

The chief executive of Ipsos Mori, Ben Page, is quoted as saying : “I don’t know what the Conservatives’ own polling and focus groups are showing, but our research shows that while people like the idea of the big society they are too busy doing other things to make it happen. “It


The Art Of The Possible

Collaborative Thinking

Importance of advisory boards, focus groups, etc to Oracle (all vendors actually) so they can prioritize enhancements. Seems inward focused, not sure CXO's are thinking with that type of boundary. Would have been nice for them to talk about the peering between designers - very process focused (typical Oracle) but missing the notion of building community across roles, experts, etc. Notes from Monday keynote: Charles Phillips and Safra Catz take the stage.

Co-delivery sir? Certainly, which kind would you like?


  They report survey and focus group research in five European countries, looking at the (co-)production of community safety, the local environment, and public health. The other day I posted a note about co-delivery , making an aside about policing.

Collaboration, Ideation, Yada, Yada, Yada (Tom Pryzgod, Abbott International) - Share 2012, Atlanta

Michael Sampson - Currents

there's a big regulatory process for setting up a collaboration community - corporate (public affairs, branding, ethics and compliance, legal), international, affiliates, the US group, and more. build communities - wanted to be able to give a group a collaborative project, not an individual. - did various focus groups on key things, job pains, etc. -. got a prioritization chart at the end - some key things to focus on initially. -.

Joining up ideas for a smarter democratic London

Social Reporter

Maybe it could be continuous sounding board during the campaign rather than the equivalent of a one-off focus group.

Big - but not society


This article by Anushka Asthana and Toby Helm , in yesterday's Observer  has sharpened the focus on one particular point, which is that a key political sleight has been to get working class people to condemn the workless poor. Focus groups had told the chancellor they wanted welfare not cut but shredded.' Does Small State seem any clearer after the Spending Review ?

Pay for News vs Save The Media

Laurel Papworth- Social Network Strategy

Three rules in the age of Google: Focus on the user, and all else will follow. Old: Artificial focus groups to find out readers tastes.


Interdependence and a different kind of care in the community


So it was with some delight that I came across this paper in the Journal of ageing studies , based on focus groups and interviews in Aotearoa New Zealand, which highlights the contributions made by older people to the places where they live (which the researchers call ‘care for place’).

How Deloitte’s social network beat the isolation blues

John Tropea - Delicious Social Network KM

Clubs and informal play


The focus groups with children and young people offer insights into the recognised value of organised activities, and the extent to which they absorb time from informal play. 'It Kids go to organised sessions, kids play out together or hang out, kids stay home.

Experimenting with Twitter

Joitske Hulsebosch

Experiment with messages for the whole group by using @ecollaboration Type of content: Share what tools you are working with, what tasks you are busy with in your organization, and ask the (stupid) questions you never dared to bother others with.

About Nancy White | Full Circle Associates

Nancy White

White Full Circle Associates Seattle Washington (206) 517-4754 – [link] Skype: choconancy Twitter: NancyWhite (and informally, choconancy ) SKILLS International practitioner in understanding and practicing online group facilitation of distributed work, learning and community groups (presenter, writer, teacher, coach, facilitator, rapporteur). Technology steward, designer and builder of online interaction spaces (events, teams, learning groups).