How AI Can Help Solve The Biggest Problem With Crowdsourcing

Online Community Strategy

Developing short and long-term feedback loops: The process and infrastructure required to support short-term feedback loops is difficult and labor intensive, requiring personal interactions and manual data management.

2017 55

Want to Know What Community Members (a.k.a. Customers) Need? Just Ask.

Online Community Strategy

Another great way to get feedback, and to get a lot of feedback at once is to conduct a group feedback session. The fastest, and often lowest overhead way to get member feedback is to create a short online survey to send to research participants. Are you “Member Shy”?

2016 74

How AI Can Help Solve The Biggest Problem With Crowdsourcing

Online Community Strategy

Developing short and long-term feedback loops: The process and infrastructure required to support short-term feedback loops is difficult and labor intensive, requiring personal interactions and manual data management.

2017 46

Want to Know What Community Members (a.k.a. Customers) Need? Just Ask.

Online Community Strategy

Another great way to get feedback, and to get a lot of feedback at once is to conduct a group feedback session. The fastest, and often lowest overhead way to get member feedback is to create a short online survey to send to research participants. Are you “Member Shy”?

2016 46

#SOCRMx Week 7: Objectivity and Subjectivity in Social Research

Jenny Connected

The past two weeks in the Introduction to Social Research Methods MOOC (SOCRMx) have covered ‘How to Lie with Statistics’ (Week 6 Quantitative data analysis) and ‘Interpretation and Trustworthiness in Qualitative Data Analysis’ (Week 7).

2017 130

Back to Basics: Want to Know What Your Community Members Need? Just Ask.

Online Community Strategy

Group Sessions Another great way to get feedback, and to get a lot of feedback at once is to conduct a group feedback session. Online Surveys The fastest, and often lowest overhead way to get member feedback is to create a short online survey to send to research participants.

2010 63

#SOCRMx Week 4: ‘half-way’ tasks and reflections

Jenny Connected

Particularly useful is reference to this open textbook : Principles of Sociological Inquiry – Qualitative and Quantitative Methods with specific reference to Chapters 14.1 Who provided feedback? (Click on the image to go to source.).

2017 130

Social Physics: Oxymoron or Big 'Social' Data Tipping Point?

Governance in a Networked World

He does describe a mobile phone app they have developed to turn the device into a social tagging device, which includes surveys to capture personal feedback information as an adjunct to the logged data, reinforcing the view of their complementary usage.

2014 158

Back to Basics: The Community Strategy Team & Goal Definition

Online Community Strategy

This is a good way to reach a wider audience and get a large set of quantitative and qualitative data. In the next post in the series, I will talk about how to find and solicit feedback from potential (or current) community members, and what to do with that information. This post is part of an ongoing series about developing an online community strategy. As a reminder, all posts will be tagged #ocb2b. Define Business Goals and Objectives.

Goals 39

Social Media Planning and Evaluation for NGOs

Nancy White

See how many comments you get when you post entries that specifically ask for feedback. These are examples of using quantitative metrics. There is more than quantitative metrics for evaluating your social media ROI.

CubeTree Engages Its User Community in Product Development

Portals and KM

They tell them about new features and conduct 30and 60-minute feedback calls every week. To enable this constant feedback, CubeTree studies aggregated users’ activity via Web analytics and a custom-built data warehouse.

Interesting (3): How am I living?

Engineers without Fears

We could get feedback all the time on the way we are living. Dan is describing a very quantitative type of enviromental awareness (he'd even mocked up Facebook widgets and such like) that we don't really have yet. Dan Hill talked about "The Well-Tempered Personal Environment". We can measure our environments - the quantities of electricity & water we consume, the distances we travel on public and private transport.

2007 36

Rules for (digital)ecosystem growth and development?

Taming the spaces

Growth is the quantitative increase of some measure such as biomass or throughflow. I have been reading a good paper of ecosystem growth and development and thinking to the interrelations with digital ecosystems.

2010 170

Collaborative Thinking: Google FeedServer

Collaborative Thinking

Announcing Google FeedServer Hello, Id like to announce a little project that weve been working on for a while at Google and would like the feedback of the Abdera community.

Google 130

Social Media Planning and Evaluation for NGOs | Full Circle Associates

Nancy White

See how many comments you get when you post entries that specifically ask for feedback. These are examples of using quantitative metrics. Qualitative Evaluation There is more than quantitative metrics for evaluating your social media ROI. and curious about the feedback, too!

Cetis 2013 Keynote - Digital Citizenship: Underpinning Open Education

SocialTech

Ofcom's Children and Parents Media Use and Attitudes Report , released in October 2012 draws on a range of large scale quantitative and qualitative surveys carried out across the UK.

2013 101

'Not a Site, but a Concept': Tapping the Power of Social Networking - Knowledge@Wharton

John Tropea - Delicious Community

That means quantitative data from large groups to answer the who, what, where and how questions, and qualitative data to answer the why questions. You give them communities of their peers with opportunities for feedback." About Knowledge@Wharton Knowledge@Wharton Return to the Home Page Return to the Category Home Special Sections Podcasts Sponsors News Room Knowledge Today Feedback Home

2008 49

Collaborative Thinking: Blogging Shoulder To Shoulder

Collaborative Thinking

Please, stop by often to check up on our progress and give us feedback! Collaborative Thinking Perceptions on collaboration and social software by Mike Gotta « Of bread, butter, cheese, and mousetraps. Main | March Madness: That Time Of Year Again.

2008 130

Back to Basics: Want to Know What Community Members Need? Just Ask.

Online Community Report

Group Sessions Another great way to get feedback, and to get a lot of feedback at once is to conduct a group feedback session. Online Surveys The fastest, and often lowest overhead way to get member feedback is to create a short online survey to send to research participants.

2010 47

Education Technology Action Group consultation

SocialTech

Support school staff development and innovation relating to assessment and feedback : The DigiLit Leicester research indicates there are high levels of secondary school staff confidence across a wide range of approaches to using technology for assessment and feedback, including self and peer evaluation for learners. It’s important that we don’t limit work in this area by only focusing on quantitative data and summative assessment.

Collaborative Thinking: Social Networks Seem To Travel Well

Collaborative Thinking

15 moved into social networking by rolling out a new travel Web site with blogging capabilities, discussion forums and feedback applications through its GetThere online booking tool.

2008 130

Back to Basics: The Strategy Team & Goal Definition

Online Community Report

This is a good way to reach a wider audience and get a large set of quantitative and qualitative data. In the next post in the series, I will talk about how to find and solicit feedback from potential (or current) community members, and what to do with that information.

Goals 46

Collaborative Thinking: Analytics: Key To Understanding Social Media

Collaborative Thinking

We will explore three applications – influence networks, assessment of marketing response and customer experience management/enterprise feedback management – via mini-case studies. Cross: The Hidden Power of Social Networks: Understanding How Work Really Gets Done in Organizations David Knoke: Social Network Analysis (Quantitative Applications in the Social Sciences) John P Scott: Social Network Analysis: A Handbook Martin Kilduff: Social Networks and Organizations Linton C.

Back to Basics: Want to Know What Community Members Need? Just Ask.

Online Community Report

Group Sessions Another great way to get feedback, and to get a lot of feedback at once is to conduct a group feedback session. Involving multiple subjects at once increases the complexity of the process, so be sure to have someone skilled at facilitation leading the session to keep the conversation on track (per the script), as well as to ensure that all participants have equal air time to give their opinions and feedback.

2010 36

Highlights from Day One at the Online Community Business Forum

Online Community Report

Originally created beta community for user feedback and suggestion. User feedback. Power of Feedback. When measuring behavior look at qualitative and quantitative. • Day one of the Online Community Business Forum was fantastic!

If I Were CEO, I’d Mandate Enterprise 2.0

John Tropea - Delicious Social Network KM

improving employee feedback (20%). in terms of showcasing correlated benefit (be it quantitative or qualitative) I’m certain Enterprise 2.0 The title doesn’t sound very 2.0-esque, now does it? It’s dripping with irony.

2010 58

BENCHMARKING THE IMPACT OF COMMUNITIES OF PRACTICE | Knowledge Management Review | Find Articles at BNET

John Tropea - Delicious Community

However, quantitative studies of the impact of communities on organizational and individual performance are much harder to find. Many organizations have developed quantitative approaches to track the health or "success" of communities.

CoP 43

Education Technology Action Group consultation

SocialTech

Support school staff development and innovation relating to assessment and feedback : The DigiLit Leicester research indicates there are high levels of secondary school staff confidence across a wide range of approaches to using technology for assessment and feedback, including self and peer evaluation for learners. It’s important that we don’t limit work in this area by only focusing on quantitative data and summative assessment.

Introducing Social Networking Tools and Social Networking Analysis to Business: What To Do

How to Save the World

Dave Pollards environmental philosophy, creative works, business papers and essays. In search of a better way to live and make a living, and a better understanding of how the world really works. September 27, 2007 Introducing Social Networking Tools and Social Networking Analysis to Business: What To Do I attended a meeting yesterday of a self-managed KM group facilitated by the Conference Board of Canada.

2007 35

Collaborative Thinking: Lotusphere 2008: Opening Session

Collaborative Thinking

Kevin Cavanaugh Lotus Symphony, 400K downloads, performance improvements, language versions and UI improvements based on community feedback. Cross: The Hidden Power of Social Networks: Understanding How Work Really Gets Done in Organizations David Knoke: Social Network Analysis (Quantitative Applications in the Social Sciences) John P Scott: Social Network Analysis: A Handbook Martin Kilduff: Social Networks and Organizations Linton C.

2008 100

Collaborative Thinking: Why Is Social Software So Important?

Collaborative Thinking

Community-building initiatives over same time period have also long sought to create feedback-loops from external audiences (e.g.,

Knowledge in the Workplace: Have It Your Way

How to Save the World

Dave Pollards environmental philosophy, creative works, business papers and essays. In search of a better way to live and make a living, and a better understanding of how the world really works. June 27, 2007 Knowledge in the Workplace: Have It Your Way I m trying to understand why social networking applications(and to some extent online research) are still not getting muchmainstream traction in organizations.

2007 35

BENCHMARKING THE IMPACT OF COMMUNITIES OF PRACTICE | Knowledge Management Review | Find Articles at BNET

John Tropea - Delicious Community

However, quantitative studies of the impact of communities on organizational and individual performance are much harder to find. Many organizations have developed quantitative approaches to track the health or "success" of communities. There has been no standardized way to quantitively assess and compare the value of CoPs contribution to performance across different organizations.

CoP 28

A Methodology for Web 2.0 Collaboration Experiments (in Reluctant Organizations)

How to Save the World

Dave Pollards environmental philosophy, creative works, business papers and essays. In search of a better way to live and make a living, and a better understanding of how the world really works. April 25, 2007 A Methodology for Web 2.0 Collaboration Experiments (in Reluctant Organizations) I vebeen having a lot of conversations lately about how to helporganizations become more effective at enabling collaboration.

Collaborative Thinking: Lotusphere 2008: What Ill Be Looking For

Collaborative Thinking

We want candid feedback, and because we are the people designing the products, there's no filter between your comments and us. Cross: The Hidden Power of Social Networks: Understanding How Work Really Gets Done in Organizations David Knoke: Social Network Analysis (Quantitative Applications in the Social Sciences) John P Scott: Social Network Analysis: A Handbook Martin Kilduff: Social Networks and Organizations Linton C.

2008 100

Launching a Collaboration or Content Management System: 8 Tricks for Adoption

Influence

I assume most people start there because it is arguably the easiest part to grapple with; at least you can quantitatively evaluate and compare various solutions. He or she wears many hats, with responsibilities ranging from seeding content, to monitoring user behaviors and interactions, to gathering feedback. Finally, help users feel a sense of ownership over the site by asking for their feedback through satisfaction surveys, interviews, feedback forms, and usability testing.

Confused and Abused (oops I Mean Misused) Words

How to Save the World

benchmarks, quantitative analysis. Blog writers want to see more: - constructive criticism, reaction, feedback. - 'thank you' comments, and why readers liked their post. BLOG Confused and Abused Words. S ee how many of these word pairs you've confused in your writing. These are the subtlest (and hence easiest-to-get-wrong) word pairs from a list of several hundred on the Alpha Dictionary site.

2009 43

Online Communities: Surviving and Thriving in a Downturn (Part 1)

Online Community Report

You will likely wind up with a report that is a mosaic of quantitative and qualitative sources. Online Communities offer value to almost every department in the organization, from HR (recruiting), to Support (call avoidance), to Marketing (awareness / reach), to the Product team (feedback, customer led innovation). Unfortunately, there has been a lot of very grim economic news of late.

2008 36

Promoting and assessing value creation in communities and networks : a conceptual framework

John Tropea - Delicious Community

Communities and networks can generate all sorts of quantitative and qualitative data about their. Feedback on quality of responses to queries. Feedback form. ? Feedback from stakeholders. ? Self-report such as feedback on documents and. Customer feedback. ? Client feedback. Promoting and assessing. value creation in. communities and networks: a conceptual framework.

How To Develop a Business-Aligned Social Media & Social Networking Strategy

John Tropea - Delicious Social Network KM

Can we improve how feedback is obtained from people who benefit from the output or products of this function? fixed vs. variable; one-time vs. ongoing) Quantitative and qualitative benefits (e.g., My newest post is “A ‘Web 2.0

2007 48

On Twitter and in the Workplace, It's Power to the Connectors - Rosabeth Moss Kanter - HarvardBusiness.org

John Tropea - Delicious Social Network KM

The results are transparent and purely quantitative; network size is all that matters.

MOSS 61

An Idea Worth Spreading: The Future is Networks « emergent by design

John Tropea - Delicious Network

emergent by design Home who’s the architect? An Idea Worth Spreading: The Future is Networks March 16, 2010 tags: civilization , evolution , social networks , society by Venessa Miemis This weekend I experienced a snowcrash; a moment where the seemingly disparate pieces of information floating in my head came together. A synapse fired, a new connection was made, and I was brought to a new level of consciousness, a new way of seeing the world.

2010 44

How to Save the World

How to Save the World

Dave Pollards papers on business innovation & knowledge management August 22, 2008 Friday Flashback: The Real Innovators Dilemma From 2006: I n his celebrated book The Innovators Dilemma ,Clay Christensen explains how successful companies can be "heldcaptive" by their best customers to the point that they become vulnerable todisruptive innovation from competitors and new entrants, and unable tosustain the types of innovation that brought them those loyal customersin the first place.

2008 35