Making KM Fun!

Chris Collison

As a group, we could then stand around the pattern and discuss what it told us about the relationships, collaboration and knowledge flow. Change Management Collaboration Communties of Practice Design Facilitation Knowledge Management Knowledge transfer ONA

2014 30

Knowledge Pit Stops

Chris Collison

I was interested to see that Formula One was in the news again this week with another example of curiosity-driven cross-sector knowledge sharing – this time with public transport.

Trending Sources

Can Using Facebook Within Your Organization Add Value?

Leading Virtually

I believe that these business leaders are not seeing the value of the social interaction that is facilitated by a tool such as Facebook. Research tells us that social interaction is very useful for facilitating knowledge transfer and innovation in organizations.

Learning on a Rollercoaster

Chris Collison

A facilitator should probe these reasons using the “5-whys” technique to get to the underlying reason. AAR Behaviours Experience Facilitation Improvement Knowledge Management Knowledge transfer Lessons Learned Metaphor Organizational learning Sensemaking Storytelling

Getting Lessons Learned Right: Part 2 – Questions

Chris Collison

Asking the right questions is the core activity for anyone facilitating a learning review. This is of my favourite exhibits at the Tate Modern Gallery in London, sculpted (if that’s the right word) by Giuseppe Penone.

How The Beatles Share Knowledge!

Chris Collison

I’m currently co-facilitating a series of consortium meetings with my friend and colleague Elizabeth Lank for six leading organisations, all well known and well-respected for their KM capability.

Exploring future possibilities by mapping “dispositionalities”

Chris Corrigan

Just creating platitudes such as “Let’s build networks for knowledge transfer” doesn’t do enough to help change makers poke around and try things that are likely to work. Art of Harvesting Art of Hosting Cynefin Evaluation Facilitation Featured Learning Philanthropy Uncategorized World CafeIt’s good to have Dave Snowden back from his treks in the Himalayas.

2016 24

Green Chameleon » Knowledge Power and Responsibility: A Conversation with Nancy Dixon

Green Chameleon

www.straitsknowledge.com blog articles how-to guides events publications book videos about Knowledge Power and Responsibility: A Conversation with Nancy Dixon I had the privilege of a wonderful conversation with Nancy Dixon on the sidelines of KM Asia at the end of November (thanks to Ark Group for facilitating this). Search Green Chameleon and Straits Knowledge Newsletter Subscribe to our newsletter for regular updates.

KM 22

Can Using Facebook Within Your Organization Add Value?

Leading Virtually

I believe that these business leaders are not seeing the value of the social interaction that is facilitated by a tool such as Facebook. Research tells us that social interaction is very useful for facilitating knowledge transfer and innovation in organizations.

Open Business – From Document-Centric to People-Centric Collaboration

Elsua

He said that the presentations are becoming a de-personalized knowledge transfer tool, supposed to be used without seeing or listening to the presenter. Well, next time that you are required, or requested to trap your own knowledge into a file , think about it twice.

2013 64

Knoco stories: Making knowledge visible

John Tropea - Delicious Faciliatation

From the knowledge management front-line. Making knowledge visible. One of the biggest challenges in Knowledge Management is the invisible nature of Knowledge. But because knowledge is invisible you cant see what Susie needs or Peter has, unless you ask them.

Facilitating Knowlege Flows

Link Center Essays

by Steve Borgatti, University of Kentucky Introduction What are the conditions that facilitate knowledge transfer? What are the relational conditions that facilitate knowledge sharing between two people? Tie for tie, they are more efficient spreaders of knowledge. In sum, dense, core/periphery networks are very efficient at spreading knowledge.

Blog>> Knowledge Power and Responsibility: A Conversation with Nancy Dixon

Green Chameleon

I had the privilege of a wonderful conversation with Nancy Dixon on the sidelines of KM Asia at the end of November (thanks to Ark Group for facilitating this). We started off by picking up on one of Nancy’s final points in her keynote the day before, that KM has done a lot of work in figuring out how to facilitate lateral knowledge sharing, but that the issue of knowledge movement up and down hierarchies had been sorely neglected.

Shell All of That Knowledge, Please!

Elsua

Can video make a difference in Knowledge Transfer? Nick actually shares along a few reasons as to why it may well be a rather effective method for transferring knowledge across. Specially, with senior knowledge workers.

2011 58

The Rise of Internal Knowledge Markets

Portals and KM

A new article in the Sloan Review by Hind Benbya and Marshall Van Alstyne, How to Find Answers Within Your Company , covered the rise of internal knowledge markets. They define these markets as “protected environments where users trade their knowledge via price mechanisms.” They note that “while these markets have existed in different forms for years, their use to facilitate knowledge transfer inside organizations is relatively new.”

Open Business – The Narrative vs. The Ruthless Measurement

Elsua

Pretty much like we did with Knowledge Management over 18 years ago and that we still haven’t managed to get it right , after all of that time. Knowledge Management Learning Open Business Social Analytics. Don’t you just love it?

2013 33

State of the Net 2012 – People Tweet Tacit Knowledge – Part Two

Elsua

This time around though by one of my favourite thought leaders and KM / Complexity mentors, the always insightful and incredibly knowledgeable Dave Snowden , whose blog , along with Euan’s , are two of my most essential, critical reads of the day, every day.

2012 81

Review of Kate Pugh’s Sharing Hidden Know-How

Portals and KM

Kate Pugh, president of Align Consulting, has provided us with some useful guidelines on in her recent book: Sharing Hidden Know-How: How managers solve thorny problems with the knowledge jam. The book describes Knowledge Jam, “a facilitated collaborative method for helping organizations rediscover the fundamental discipline of knowledge transfer – the conversation.” and Knowledge Solution technologies. The book begins with a rationale for Knowledge Jams.

Knoco stories: Top 10 success factors for Communities of practice

John Tropea - Delicious Community

From the knowledge management front-line. These nine success factors come from a study by the Warwick Business School and the UK Knowledge and Innovation Network (of which I am an associate), which was based on a major survey of CoPs in many companies. knowledge transfer. (35).

CoP 36

Green Chameleon » Building Common Ground on Jelly

Green Chameleon

No special facilitation needed, just provide space, electricity and inter/intranet so people can do their work, and let things evolve? Would that help break down silos and build mutual familiarity and common ground as a basis for better knowledge sharing and collaboration?

2010 21

Green Chameleon » Business Narrative in Asia

Green Chameleon

www.straitsknowledge.com blog articles how-to guides events publications book videos about Business Narrative in Asia It’s going to be a real privilege to co-facilitate this business narrative masterclass with Shawn Callahan of Anecdote , 8&9 September.

Blog>> ISKO Singapore Events and Resources

Green Chameleon

ISKO Singapore continues to run its monthly series of events around topics in knowledge organisation and knowledge management – some nice events coming up: UPCOMING EVENTS. The facilitators will be Patrick Lambe, KK Lim and Maish Nichani. September 21st ISKO Singapore is delighted to be hosting Larry Prusak and former NASA CKO Ed Hoffman for a talk on the past and future of knowledge management. What Does it Take to Transfer Expertise?

Green Chameleon » KM Method Cards in Good Company!

Green Chameleon

Nancy White has a great post sharing the different types of card decks she uses in facilitation. Search Green Chameleon and Straits Knowledge Newsletter Subscribe to our newsletter for regular updates. Cross, Andrew Parker, Rob Cross: The Hidden Power of Social Networks: Understanding How Work Really Gets Done in Organizations Theodore Zeldin: Conversation: How Talk Can Change Our Lives © 2006-2008 Straits Knowledge.

Green Chameleon » Shawn Callahan on Building a Collaborative Workplace

Green Chameleon

www.straitsknowledge.com blog articles how-to guides events publications book videos about Shawn Callahan on Building a Collaborative Workplace Back in September I had the privilege of co-facilitating a workshop with Shawn Callahan on Business Narrative as part of Singapore’s International Storytelling Festival (we’re hoping to turn this into a conference on business narrative next year, drop us a line if you’re interested).

Blog>> KM Volunteers Needed!

Green Chameleon

You may not know, but there’s a lot of knowledge management involved in running majors games like this – a country might host the games once in a generation, so won’t get the chance to build up experience. Learning and knowledge transfer between host countries is critical.

Green Chameleon » Planning vs Co-Evolution in Knowledge Management

Green Chameleon

www.straitsknowledge.com blog articles how-to guides events publications book videos about Planning vs Co-Evolution in Knowledge Management It’s my day for thanking Clive for some interesting links.

Putting your money where your mouth is!

Chris Collison

(A sneak preview of my upcoming column in Inside Knowledge Magazine – August edition). Possibly, Moneypenny but it’s also part of an activity for engaging senior managers in thinking about knowledge management… Here’s how it works.

The Three Eras of Knowledge Management – Towards the Collective Knowledge of Conversations

Elsua

In this case, Knowledge Management. If you are one of those knowledge workers interested in KM, or doing KM, this is one of those blog entries you should not miss out on! Leveraging Experiential Knowledge.

Blog Panel: The Comments Generated the Content

Portals and KM

Jessica facilitated the session wonderfully, and as we drew the audience in we were reminded that some had attended to hear about what blogging brought to business, and were not all that interested in what blogging meant to us talking heads. Should blogging be a privilege afforded only those who have presumably demonstrated that they have worthwhile knowledge and insights to share?

Green Chameleon » Toolkits Galore

Green Chameleon

www.straitsknowledge.com blog articles how-to guides events publications book videos about Toolkits Galore We’re currently working on a Toolkit of knowledge sharing techniques – it’ll comprise a resource guide, accompanied by a training programme in those techniques. So imagine my delight on coming across Ben Ramalingam’s Tools for Knowledge and Learning: A guide for development and humanitarian organisations.

How to Save the World

How to Save the World

So here I am among 2000 participants from around the world, all focusedon knowledge and learning and how we can improve them. They demonstrate,mostly, which student was cleverest and most knowledgeable about thesubject matter before the course began. But in the meantime Iminvesting four hours a week in thinking and conversing about learningand knowledge transfer, because I think the subject is important. Personal Knowledge Management.

Green Chameleon » Can You Wear This Teeshirt?

Green Chameleon

Technically I wasn’t banned, I withdrew from the group because I didn’t like the artificiality of a censored forum or the arbitrariness and confusion that stemmed from Jerry constantly shape-shifting between the roles of being a sponsor, moderator, facilitator and contributor.

Practical example: Ayuda Urbana

Joitske Hulsebosch

The initiative followed the move of the World Bank to become the 'knowledge bank'. They were each launched through a two-day workshop, facilitated by a team of the World Bank. In the conclusion it is stressed that this is a new model for knowledge transfer in development, giving voice to local expertise, and whereby target countries are not recipients of ready-made knowledge handed down by experts from outside.

Common Knowledge Associates

John Tropea - Delicious Community

Home About Us Contact Us Our Practice » Specialization » Workshops Recent Work Resources Bookstore Shopping Cart Blog Our Practice At Common Knowledge Associates, conversation is our core technology. Because we work with organizations that deal with complex issues where much of the critical knowledge is tacit and hard to get at, we primarily use conversation based processes and techniques to leverage organizational knowledge.

Green Chameleon » Fishbowl on Building Internal KM Capabilities

Green Chameleon

It covers a wide range of topics from their experience of implementing KM, including the role of consultants, the value of doing it yourself, the complexity of communicating the KM message, the use of Knowledge Champions, and more. The discussion was facilitated by Mark Hamilton. Search Green Chameleon and Straits Knowledge Newsletter Subscribe to our newsletter for regular updates.

KM 2

Green Chameleon » More on Method Cards

Green Chameleon

“There are so many uses for these cards, including: reviewing current techniques used, to identify gaps and opportunities learning about new approaches, using the cards as a “table of contents&# sparking conversations amongst stakeholder sessions supporting facilitated discussions and other group formats underpinning formal training and skill sharing programmes breaking teams out of ruts or narrow fields of practice&# Go on, buy a pack today!

Green Chameleon » Of Divas and Unconferences

Green Chameleon

But it’s interesting that he picks up on the personality cult angle – and there’s a hint in his post that if you wannabe a diva admit it, don’t hide behind the mantle of guru-facilitator orchestrating the emergent knowledge of a crowd.

Green Chameleon » The Enterprise Search Ecosystem

Green Chameleon

“The ultimate goal is an information environment enhanced by metadata and served up through a number of rich user interactions facilitated by role based access. Search Green Chameleon and Straits Knowledge Newsletter Subscribe to our newsletter for regular updates.

Green Chameleon » Electronic Records Management Lags Everywhere

Green Chameleon

How does this relate to knowledge management? It’s time for records managers, content managers and knowledge managers to stop skirting each other looking for disciplinary boundaries, and start getting to grips with the common challenge they face. This is part of the reason there is such poor electronic records management and such poor explicit knowledge management in organizations.

Green Chameleon » Sacred and Profane

Green Chameleon

www.straitsknowledge.com blog articles how-to guides events publications book videos about Sacred and Profane Last night on my way home I passed a migrant from mainland China of the deeply blue collar variety being very expressive on the phone in the way that only those unshackled by higher academics can be, and for some wayward reason I started reflecting on the “softening&# (I hesitate to say feminisation) of the workplace when it comes to knowledge work.