Finding In-House Experts Isn’t Easy
John Tropea - Delicious Social Network KM
NOVEMBER 13, 2009
Why is it so difficult to quickly find someone in my organization to answer a pressing question, provide advice about a procedure, explain how to use some software, or tell me where to find an expert, course, or document? But sometimes I just don’t know what I don’t know and I need input from an expert. I know there are in-house experts in my organization. What can my organization do to help me connect to and leverage these experts more easily?