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Cisco Expands Its Cloud Collaboration Strategy

Portals and KM

I have written extensively on Cisco’s I-prize efforts (see Cisco Announces I-Prize Winner and Results of Their Global Collaboration and Cisco Announces Second I-Prize Winner ) but have not yet had a chance to look at their enterprise collaboration efforts. 

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Moving Beyond “Collaboration” Meaning Video and Calling: Cisco Partners with Jive

Michael Sampson - Currents

In light of what I wrote all those years ago, and being mindful of my perplexity last month, it was good to see Cisco (who has focused very heavily on video meetings, calling and presence, but struggling to get a foothold in the other Pillars) announce a partnership with Jive for integration between their respective offerings. Cisco and Jive plan to progressively link these products at a technology level so they work in a more integrated fashion.

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Trending Sources

The Cisco Social Media Listening Journey

Ant's Eyeview Blog

“ Social Media is not just a fun trend, it’s something that can really help drive business value. &# – Jeanette Gibson , Director of Social Media Marketing, Cisco. Cisco has been using online social media listening as a way to inform business decisions for some time.

Re-Imagining Effective Work – at Cisco

Michael Sampson - Currents

During a call yesterday afternoon I referred to a case study I had read from Cisco about how they re-imagined the role of a sales specialist, and the various benefits they had achieved by doing so. Cisco customers can draw on Cisco’s real-world experience in this area to help support similar enterprise needs.

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Cisco on Enabling the New Collaborative Workspace

Portals and KM

Jordan , Vice President, Communication and Collaboration IT, Cisco Systems presented a Key note: Enabling The New Collaborative Workspace. Here is the session description: “Much of the end user value proposition behind “Enterprise 2.0” Sheila Jordan has led the transformation behind Cisco’s Integrated Workforce Experience (IWE); she will share some of the best practices and lessons that she and her team have learned to help you down a successful path of your own.”.

Cisco Releases Cisco Jabber - A "Unified Communications" Product

Michael Sampson - Currents

Cisco released Cisco Jabber , offering a plethora of communication tools: " Cisco Jabber, a unified communications application that brings together presence, instant messaging (IM), voice and video, voice messaging, desktop sharing and conferencing into a single consistent experience across PCs, Macs, tablets and smart phones. The technology was acquired in September 2008 , when Cisco acquired Jabber, although it hasn't done much with it since then.

Enterprise: List of 40 Social Media Staff Guidelines

Laurel Papworth- Social Network Strategy

This list also includes policies called; Staff blogging policies, enterprise social network guidelines, Employee Blogging Policies, Staff engagement in online communities, and so on. Cisco’s Internet Postings Policy [link] . Managing staff who participate in social networks.

Cisco Kills Cisco Mail - Will Focus on Quad and Video Instead

Michael Sampson - Currents

Cisco held a big Collaboration event in November 2009 and announced a slew of collaboration products. One of those was a hosted email service, but barely 15 months later, the product has taken a bullet to the head: " Cisco Systems is dropping its hosted e-mail product. Apparently, Cisco Mail no longer fits into the company's win column as it makes strategic decisions about its future. Those two drivers are what led Cisco to develop Cisco Mail in the first place. "In

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AlphaWest Launches an Enterprise Collaboration Practice, for Cisco Quad

Michael Sampson - Currents

AlphaWest, a subsidiary of Optus in Australia, launched a new Enterprise Collaboration Practice focus on Cisco Quad and other tools: " The practice will primarily focus on supplying new collaboration solutions, aiming to help businesses improve their communication and information sharing. At the Cisco Live event held in Melbourne, Alphawest was also one of the first local partners to show off Cisco Quad with a live demonstration. Enterprise Collaboration

Enterprise 2.0 Five Years Later: From Tools To Platforms To Ecosystems

Collaborative Thinking

In 2006, Andrew McAfee’s article on Enterprise 2.0, Today, the challenges of culture and metrics remain persistent issues for the industry, but there have also been two significant technology-oriented transitions that are worth noting as we look ahead to the upcoming Enterprise 2.0 To read the full post, click here (to the Cisco Collaboration blog). . CiscoCollab Enterprise 2.0

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Some collaboration lessons by John Chambers (Cisco) | Bertrand Duperrin's Notepad

John Tropea - Delicious Collaboration

Bertrand Duperrin's Notepad Thoughts on management, HR, social networks…and enterprise 2.0 " The most successful companies are those that think jointly technological change, work design and the changes in internal social relationships.” front page Contact Subscribe ← A process approach to enterprise 2.0 ratings for employees : it’s not that simple (0) Transforming usages in enterprise 2.0 (0) 0) My takes on the Enterprise 2.0 Forum : Enterprise 2.0

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Enterprise 2.0 Conference: Call For Papers Community, Voting Process

Collaborative Thinking

For the upcoming Enterprise 2.0 Cisco coordinates submissions so you may find these under the name of “ SGumpert ” rather than my name. There are interesting areas of how the combination of participation and tools enable employees to establish an identity different than the one assigned to them by the enterprise, and take on social roles (wiki gardener, idea person, answer person, expert) that augment formal structures used to identify talent. Enterprise 2.0

Boston E20 Notes: Design Considerations For Enterprise Social Networks: Identity, Graphs, Streams & Social Objects

Portals and KM

I am pleased to be back for my sixth Enterprise 2.0 I attended session - Design Considerations For Enterprise Social Networks: Identity, Graphs, Streams & Social Objects led by Mike Gotta , Senior Technical Solution Marketing Manager for Social Software, Cisco.   You want to integrate the existing enterprise apps and the data and content within them.  conference in Boston. Here is a link to a summary of last year’s notes.

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Getting Ready For Enterprise Connect

Collaborative Thinking

I will be heading to Enterprise Connect - looking forward to someplace warm without 80+ inches of snow! - the post below sets the stage for what I'll be doing (Cisco Quad): One of the new themes at this year’s Enterprise Connect conference is “The Social Enterprise”. Until now, the Enterprise 2.0 While I have been a long-time advocate of the Enterprise 2.0 event, I am also enthusiastic about the topic covered at Enterprise Connect.

In The Next Version - Enterprise Collaboration Vendors I’m Currently Tracking

John Tropea - Delicious Social Network KM

Enterprise Collaboration Vendors I’m Currently Tracking. Enterprise Collaboration SAP StreamWork For Collab Why Startups Win Over The The Renewed Focus On Gett What’s Next For Soc 3 Things I Find Wrong Wit A Look Back At 2011 In So Predictions For 2012 From Podio’s Integration Will SalesForce.com&. Enterprise Collaboration Enterprise Collaboration Enterprise Collaboration Enterprise Collaboration Enterprise Collaboration.

Cisco Kills Its Tablet Device

Michael Sampson - Currents

( A Cisco Cius video from a happier time ). Last week Cisco announced that it was ceasing its investment in the Cisco Cius tablet as a specific form factor, and will double down on making its collaboration software work great on many tablets and other devices.

Introducing Cisco "Wave Connect"

Collaborative Thinking

When Cisco analyzed the Google Wave announcement, and all the surrounding media buzz, it could have quickly stated that it planned to extend its WebEx Connect platform to support Wave once it proved viable in the market. Cisco could leverage its Jabber acquisition (people, technology) and come out with Wave Connect as an extension of WebEx Connect. Cisco could also offer its WebEx Connect "cloud" to third-party Wave application servers. Tags: Enterprise 2.0

Community management: The 'essential' capability of successful Enterprise 2.0 efforts | ZDNet

John Tropea - Delicious Community

Enterprise software Linux Microsoft Office Open source Software as a Service Virtualization Web browsers Microsoft Windows 7 4G iPhone Android Nokia BlackBerry Smart phones Windows Phone 7 Malware Patches Vulnerabilities McAfee Symantec Zero Day Blog SmartPlanet Forrester Galleries IT Failures TechRepublic Pro Reviews White Papers Videos Podcasts Special Reports ZDNet 20th Anniversary Special Happy birthday, ZDNet! Microsoft Office Green tech Enterprise Web 2.0

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Cisco WebEx Connect Questions

Collaborative Thinking

Recommendation: People should be examining Cisco's announcements this week more broadly that just a SaaS Collaboration/Web 2.0 Compare/contrast Cisco with those trends in the market. What is Cisco's position on OpenAjax Alliance? Where will Cisco go concerning OpenAjax Metadata specification? Where will Cisco go concerning OpenAjax Hub (secure mashup runtime)? Will Cisco deploy any Dojo widgets on top of Adobe AIR?

Understanding Cisco's Collaboration Strategy (Part1)

Collaborative Thinking

The following is Part 1 of a series on today's announcement by Cisco. What is driving Cisco into the collaboration market? There are many reasons driving Cisco in this direction (revenue opportunities, growth needs, and customer demand). Iterates and executes on those strategies in a manner that times Cisco’s entry and growth into those market adjacencies. What major changes in the collaboration market is Cisco exploiting?

The Two Cisco's.

Collaborative Thinking

For some time I've pointed out the need for the Cisco groups responsible for enterprise collaboration (including unified communications, mobile, WebEx, etc.) Eos was not mentioned at the Cisco Collaboration Summit and suddenly it is at the center of a social media social networking storyline that has consumer and enterprise implications. Cisco Eos - Social Networking. Cisco Eos - Social Networking.

Cisco Broadens Foray Into Collaboration Market

Collaborative Thinking

Highlights of Cisco's press release is below (with a link to the full release). Intercompany Cisco TelePresence Directory is a Cisco-hosted directory of endpoints, organizations and people with access to Cisco TelePresence endpoints. The directory features a virtual assistant to assist with scheduling meetings between the more than 1000 rooms and 75 customers on Cisco TelePresence exchanges. Cisco UC 8.0 Tags: CiscoCollab Enterprise 2.0

Understanding Cisco's Collaboration Strategy (Part 4)

Collaborative Thinking

The following is Part 4 of a series on today's announcement by Cisco. Is Cisco’s Vision Holistic Enough? While Cisco does a very good job of navigating market transitions and managing its efforts to move into market adjacencies, that does not mean that it has “perfect knowledge”. Some strategists include content management, search, portal, and Enterprise 2.0 Cisco may think it knows the borders of a market in which the borders are in reality, porous and ill defined.

Enterprise Collaboration Architecture from Cisco that Goes Beyond Technology

Portals and KM

Cisco provides a Collaboration Services Group that is not tied to Cisco products but helps clients with a vendor independent approach. Mark Eggleston, a member of this group I met at the Enterprise 2.0 The paper does not reference any Cisco products and is written to promote “an appreciation that technology is simply an enabler of collaboration, not the genesis of it.”. I found it full of good advice and very helpful for framing an enterprise collaboration effort.

Understanding Cisco's Collaboration Strategy (Part 2)

Collaborative Thinking

The following is Part 2 of a series on today's announcement by Cisco. What is Cisco announcing? To understand and decipher what Cisco is announcing, it is important to break the information down into four distinct areas: Strategic Pillars, Reference Architecture, “Extend Current”, and “Enter New”. Cisco believes that communication-centric and people-centric interaction models are the basis for next generation collaboration platforms and solutions.

A Quick Peak At Cisco Quad: Collaboration + Social + Unified Communications

Collaborative Thinking

Cisco is also integrating its Show and Share video technology into Quad, so users can quickly and easily post video. Cisco talked about integrating Salesforce, or project management. All of this will extend to the iPhone and the iPad, and, naturally, Cisco's Cius when it ships (this is the Cisco tablet). Anther good overview article can be found on TMCnet blogs: " Cisco Quad Points To Communications Future ". Tags: CiscoCollab Enterprise 2.0

Understanding Cisco's Collaboration Strategy (Part 3)

Collaborative Thinking

The following is Part 3 of a series on today's announcement by Cisco. Cisco needs to compare/contrast its approach with Microsoft’s BPOS – not just e-mail but overall to equate synergies from other WebEx Collaboration Cloud services. Enterprise Collaboration Platform. Does Cisco believe that it is now competing in the portal market with Microsoft, IBM, Oracle? Does Cisco believe that it is now competing in the search market with Microsoft, IBM, Oracle?

Cisco for Collaboration

Michael Sampson - Currents

Cisco hosted a major strategy conference in California during the second week of November 2009. At its “Collaboration Summit”, Cisco unveiled an enhanced scope of product and service capabilities in the collaboration arena, encompassing a variety of product enhancements along with new product announcements. In sum, these announcements hold the potential to elevate Cisco to being a major player in the enterprise collaboration technology space.

New Report: Cisco for Collaboration

Michael Sampson - Currents

I just published my review of Cisco's Collaboration Summit last week. Cisco hosted a major strategy conference in California during the second week of November 2009. At its "Collaboration Summit", Cisco unveiled an enhanced scope of product and service capabilities in the collaboration arena, encompassing a variety of product enhancements along with new product announcements. The impact of Cisco's announcements on its standing in the collaboration market. -

Cisco Quad: Peeling Back the Layers

Michael Sampson - Currents

Last year Cisco started talking about a forthcoming product for the enterprise market: Cisco "Enterprise Collaboration Platform". Named after a meeting place at a university or campus, Cisco Quad aims to provide the new meeting place for business people at work.

Cisco Community Central: Enterprise Social Software : Pushing The Reset Button On How We Look At “Collaboration”

John Tropea - Delicious Collaboration

More on this later…) We would have been stuck in this debate if it were not for the collaboration world being disrupted by the Enterprise 2.0 The influx of new vendors and new “enterprise social software&# (ESS) tools (e.g., Social tools (Enterprise 2.0) 419 Views Tags: collaboration , uc , enterprise_social_software , ess Comments ( 2 ) Oct 21, 2010 7:59 AM Carl Frappaolo says: Mike: Interesting post. © 1992- 2008 Cisco Systems Inc.

Cisco and WebEx Combine Strengths to Launch New Enterprise 2.0 Collaboration Platform

Portals and KM

Cisco has launched a new collaboration platform with its acquisition WebEx, Cisco WebEx Connect , a software-as-a-service (SaaS) platform that integrates, presence, instant messaging, web meetings and team spaces with traditional and web 2.0 Cisco is a classic example.

Reflections from 2011 – A World Without Email – The Documentary

Elsua

We have also seen how some large cloud email providers like Cisco are moving away from providing that online service any longer and I would venture to state that we all probably know why that is happening … Then we have got my good friend Prof.

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Cisco Launches Second I-Prize Competition

Portals and KM

Cisco has recently announced the launch of the second I-Prize global innovation contest where entrepreneurs worldwide can collaborate and submit proposals for Cisco’s next billion-dollar business idea. I  I wrote about the first contest (see: Cisco I-Prize – Mining the Web and the World for Innovation ) and the results. Cisco WebEx ™ , an online meeting platform for audio and Web conferencing that enables users to share documents and desktops in real time.

Social Media and the Enterprise: An Architectural Approach, an IASA E-Summit Sponsored by Cisco

Collaborative Thinking

Social Media and the Enterprise: An Architectural Approach, an IASA E-Summit Sponsored by Cisco. As a part of this e-summit series, sponsored by Cisco, you will hear from practiced experts throughout the industry about architecture collaboration topics and concepts such as: How to create a vision and comprehensive strategy for capturing business value through greater collaboration. Source: Cisco Community Central.

Cisco: Great Expectations But "Where's The (Collaboration) Beef"?

Collaborative Thinking

Over the past several weeks, two Cisco events generated a great deal of media coverage (refer to “In The News” below). For those that have not been paying close attention, for some time now Cisco has actively been playing a grand chess game. In this case, it helps me better assess whether Cisco exhibits the level of business acumen necessary to successfully move into market adjacencies such as collaboration and Web 2.0. . Cisco is making forays into numerous adjacent markets.

Cisco Finds New Path Towards Collaboration

Collaborative Thinking

in the news items below, Cisco continues to transition from unified communications into a more traditional collaboration space. and Enterprise 2.0 Cisco Announces Intent to Acquire PostPath. The company extends Cisco???s These additions clearly augment Cisco???s Upon the closing of the acquisition, PostPath is expected to become part of Cisco???s s Collaboration Software Group and integrated with WebEx Connect and Cisco???s

Notes From Cisco WebEx Connect Session

Collaborative Thinking

Rough notes taken during this morning's presentation on WebEx Connect: How does IT meet the competing demands from end users where end users can obtain solutions from the consumer market with updates to tools occurring at a much faster rate than traditional enterprise IT software. Cisco Collaboration Architecture: higher level of services (presence, messaging), designed for other people to extend (mashups), designed for enterprise environment (policy management).

Collaborative Thinking: Cisco 2.0: Walking The Talk

Collaborative Thinking

Collaborative Thinking Perceptions on collaboration and social software by Mike Gotta « Blogging Without Permission | Main | Ciscos Networking Vision Going "Social" » February 19, 2008 Cisco 2.0: But the rapid changes at Cisco have come with casualties.

Cisco Announces Definitive Agreement to Acquire Jabber

Collaborative Thinking

This is a bold move by Cisco (given it's commitment to SIP) to expand industry thinking around presence as well as expanding its thinking around real-time applications given the type of development capabilities made possible with XMPP. So suddenly, I see both Avaya and Cisco as the new thought-leaders when it comes to presence (especially in regards to " social presence "). Connect and Cisco Unified Communications. About Cisco Systems.