Community Netiquette: How to Avoid Stepping on Virtual Toes

Community Guy

Good community netiquette dictates that you participate with, not market to each community, and that’s no quick or easy task. As employees of a company responsible for a product or service that brings us into a community, our natural inclination is to pounce on open questions and problems immediately, solving them or eliminating the issue so fast that it’s not even noticed by those who are behind in their reading.

Social Computing Guidelines and Why You Would Still Need Them


Those Social Computing Guidelines are your entrance door into modelling certain new mindset(s), behaviours and overall good business practices. . You would want to have every single employee wanting to use social tools be well aware of them even way before they dive right into it. .

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Full Circle Online Interaction Blog: Updating my basic article on online facilitation

John Tropea - Delicious Community

We can role model and describe processes to assist groups. Here are some examples along with links to resources: The Social Host The social host or "host as innkeeper" is the most well-known online facilitation model originating out of long time discussion communities like The Well , Electric Minds (note, this page seems to be rarely up anymore) and Salon Table Talk. Part conversationalist, part counselor, part role model and sometimes even part bouncer.

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