Trending Sources

Stop Blaming the Tools when Collaboration Fails


Collaboration Communities Employee Engagement Enterprise2.0 Innovation Knowledge Management Learning Open Business Open Leadershiplesigh.

2016 70

What’s Your Purpose?


Take a look, for instance, into IT vendors, specially, in the Social Software / Collaboration space. Projects Fail ’. Even today. To no avail.

Social Business in 2013 – An Opportunity (Open Business)


Ever heard of Talent Management or Talent Wars? Ever read about plenty of research done around the huge %s of disengaged employees at work?

2013 119

2013 – The Year of Social HR


There is nothing for HR to take more pride on than having your employee knowledge workforce being enticed by talent hunters to make a move.

2013 114

Happiness at Work Starts with #NoeMail


Somehow, we should start growing the need to slow down ; does mindfulness help employees become more engaged, motivated, involved in the work they do?

2016 40

Social Task Management – When Social Business Got Down to Work – #e2conf Highlights


One step at a time, for sure, but eventually nailing down the work, which is what matters to both employees AND businesses alike in the long run.

My New Cheese – Lead Social Business Enabler for IBM’s w3 and www Connections


Yes, I don''t know why, but NYC does manage to have a special place in my heart over the course of the years. This is it! The moment of truth!

2013 100

How the Client Experience Defines the New ROI of Social Business – Finally, A New KPI in the Making


To me, everyone is a client in some form or shape: your very own colleagues, your managers, your executives, etc. It’s an interesting, and a rather fascinating experience altogether, because, amongst several other things, it always manages to keep you sharp, in your toes, about the client value you can provide , even to your peers.

Pardon the Interruption … From Adaptation into Engagement by Luis Suarez #soccnx


Collaboration Communities Conference Events Employee Engagement Enterprise2.0 What a privilege we all had! Stunning! . could I? How come?

Challenges of Social Business in the Workplace


Here is a vendor that truly believes on walking the talk, leading by example, utilising other social networking tools than their own, that may be available out there, just to continue to add value into the overall discussion around open knowledge sharing, collaboration and getting work done more effectively. That’s right! Who knew, right?

2014 60

IBM’s Client Experience Jam Is Now History


Yes, I know, this time around, and contrary to other Jams in the past, IBM conducted this one for IBM employees only. Main subject covered?

The Future of Open Business At Stake


Collaboration Communities Employee Engagement Enterprise2.0 So I wondered where were they? To quote: . To quote: . To think different.

Enterprise Social Messaging: Vendor Replies

Collaborative Thinking

On archive/logging, while individual sessions are captured - will conversation threads need to be built to satisfy records management and e-discovery needs. The notes below are vendor supplied comments to the earlier post, I just wanted to call them out rather than see the information lost in the comment section. Policy Management.

How Procter & Gamble Got Employees to Use Social Networking at Work - - Business Technology Leadership

John Tropea - Delicious Social Network KM

src = [link] } NEWSLETTERS updates, insights and advice on technology, management and your career. Secrets of Successful Vendor Contract Negotiations for the Mid-Market Sept. tools into a single platform to unlock weak and potential ties—employees with common goals or interests who have little to no contact.

The art of managing knowledge management

John Tropea - Delicious Community

They are both practical considerations when managing knowledge management programs. Managers just dont get it. Enterprise 2.0,

Social Business in 2013 – A Commitment


and somehow it’s starting to bring back memories of the same trip that Knowledge Management went through back in the day. Very worrying.

2013 60

Aligning Web Content Management with Digital Business Goals Inside and Outside the Enterprise

Portals and KM

Web content management has way gone beyond the Web 1.0 My friend Geoff Bock recently wrote an interesting post, Web content management's new role: Fueling digitally driven businesses , that address ways to move your use of Web content management into this century. role of publishing Web pages. and enterprise 2.0.

Goals 16

CRM Meets Twitter: Will Vendors And Organizations Take The Time To Get It Right?

Collaborative Thinking

Back then, much of the focus was on e-mail response management and chat. Operational CRM and Analytical CRM). Twitter, Facebook). Source: 1.

IBM’s Trip to Become A Socially Integrated Enterprise


IBM Innovation Knowledge Management Knowledge Tools Learning Social ComputingAre we there yet? What has been the experience like so far? SIE ).

IBM 137

Building Social Business: 5 Skills for Online Community Managers

John Tropea - Delicious Community

In 1999, I joined Satyam Computer Services and was soon part of the Knowledge Management team. community managementWhat do you think?

Take your pick - Facilitating, leading, managing, hosting, community-ship


A discussion on G+ led to points about control, managing, leadership, and facilitation; which Luis Suarez has kindly summarized. is all about.

Social Business – *The* Ecosystem


“ Over the past few years, organizations have made strides in becoming more open and transparent with employees and customers. Everyone.

Reflections from 2011 – Focused and Purposeful Social Networking


So those vendors that get to understand that and fully embrace it are the ones that are going to win us back all the way and for a long long while!

Becoming a Jedi Master – The Secret Art of Cultivating Online Communities #sbf12 #cmgr


topics (like online community management, social CRM, customer service, etc. to gamily Knowledge Management. Not bad, eh? etc.).

Reflections from 2011 – A World Without Email – The Documentary


Can you imagine if they eventually manage to pull it off?!?! Please do not feel obliged to read through it all, if you wouldn’t want to.

2012 119

Mock Thesis Proposal: Personal Support Networks During Periods Of Employee Transition, Part 2

Collaborative Thinking

Social Network Sites (SNS) create multiple affordances employees leverage during their employment lifecycle. In this Masters Thesis, I examine how a SNS helps employees during transitional periods such as: joining the company, moving into a new position, and navigating through organizational disruption. Industry studies : Vendors (e.g.,

In The Next Version - It’s Like Facebook For Work. Wait It Is Facebook For Work

John Tropea - Delicious Social Network KM

This private version of the popular social network is designed to provide employees a place to collaborate securely with their colleagues.

Enterprise 2.0 Finds Its Pay Day - McKinsey

Portals and KM

The state that “our data show that fully networked enterprises are not only more likely to be market leaders or to be gaining market share but also use management practices that lead to margins higher than those of companies using the Web in more limited ways.”. This should be good news to all the vendors. technologies.”

On Being Productive

Michael Sampson - Currents

Edward Deming said that around 94% of possible improvements belong to the system, which was the responsibility of management. Even if he was off by some percentage points, the bigger point remains in full force: management have a lot to do with the productive capacity of an organization. Adoption

Reinventing Relationships with Social Business


But then again, I would still want to muse further along about the whole subject behind customer / vendor loyalty. What a rush! Or is it?

Introducting social media in organisations to improve the learning function is more difficult than you may think.

Joitske Hulsebosch

Top management supports this vision and has made it possible that sufficient time and money is allocated to this project. You are not dependent on one company/vendor and can benefit from the further development of social media in the cloud." After 2 years there is no critical mass of employees formed who have embraced the new way.

2012 25

My First Year as a Consultant and what 2016 Holds for Online Communities (I hope)

Online Community Strategy

Online communities build lasting relationships amongst your customers, prospects, employees and partners and. Vendors. Really hard.

Spigit Provides ICON as a Free Crowdsourcing Platform

Portals and KM

I have covered Spigit before (see Spigit Provides Version S3 as Market Matures for Idea and Innovation Management and Spigit – Enabling Enterprise 2.0

Icons 59

The Postdigital Enterprise Needs to Shift Attention from the Cost Side to the Value Side

Portals and KM

It is a quote from an excellent article and comprehensive article in Forbes by John Hagel, Suketu Gandhi and Giovanni Rodriguez , The Empowered Employee is Coming; Is The World Ready? This is exactly why we need more education, organizational learning, and enterprise collaboration (aka knowledge management.)     

Costs 22

Defining Collaboration - 5. Collaboration Scenarios as a Way of Classifying Collaboration Technology

Michael Sampson - Currents

Here's a (partial) list of collaboration scenarios: Managing a Project. Managing a Collection of Know-How. Co-Authoring a Document.

2011 35

Social Business, Where Do You Stand?


Muhammad Yunus ), since things are not going much better either in that space, as the true intentions from most organizations are starting to show up.

2012 117

Enterprise 2.0: A Transition From Destination Site To Platform Services

Collaborative Thinking

a “Corporate Facebook”) which acted as a community and connectivity hub for employees. To enable this type of application delivery, social network sites need to develop the type of platform interfaces needed by application developers and third-party vendors. This first post concerns Enterprise 2.0 was arguably tool-based (e.g.,

2011 49

Avoid Profile Potpourri

Collaborative Thinking

In parallel - vendors in the unified communications space also have their own versions of rich profiles. perhaps based on hCard). .

2009 21

Lotusphere 2012 Notes: Social Business for SMBs

Portals and KM

They have 1200 employees and 78 IT people. Roxanne said their students and employees are pushing for more social tools and also BYOD.

2012 39

Forrester: Mobile Apps Will Change the IT Market and Drive Software Innovation

Portals and KM

As part of the report, they interviewed 27 vendors in this space. According to their survey of over 2,100 North American and European software decision-makers, 41 percent say that increasing the number of mobile apps for both employees and customers was a high or critical software priority. McCarthy. Apple has over.