2011

Trust and Networks

Alchemy of Change

Trust makes networks work. When trust is high among members of a network, there’s a wonderful cohesiveness and capacity to get work done.

2011 155

8 ways to deal with negative comments in online communities

Laurel Papworth- Social Network Strategy

How do you respond to a negative comment in an online community, on Facebook? Shut the Page down, ban the commenter, suck up to them? How about a bitchy tweet on Twitter? Fight with them? Ignore them? Promise to do better?

Trending Sources

The Future of Work Is Learning

Elsua

Future 145

Roles in communities of practice

Joitske Hulsebosch

Does a learning community or community of practice need roles to function well? Should you officially assign these roles to people or is it best if people spontaneously fullfil certain roles? What about the self-organising power of communities?

Roles 121

A real-life Groupon business story

Community Guy

Our office neighbors, Paloma , recently went through the Groupon experience to promote their spa business. I asked one of the owners, Levi Dugat, to answer a few questions about their experience, and he was nice enough to oblige. How would you rate your Groupon experience overall?

More Trending

Maybe Enterprise 2.0 Is About the Technology

Portals and KM

I have been reading about the Enterprise 2.0 conference in Santa Clara. I was sorry to miss it but did attend the June version In Boston. There seems to be a reoccurring theme that “it is not about the technology” (see for example: Ted Sapuntziz’s excellent post, My lesson from Enterprise 2.0:

2011 87

Travelling a different road

Viv Mcwaters

For many years I’ve been waiting for the planets to align to do two things* – Robert McKee’s Story Seminar and a workshop or seminar with Dave Snowden. I’m still waiting to do the Story Seminar. There is a link, of course.

Funder NESTA tells community projects: cut the paperwork, blog your reports

Social Reporter

I’ve been catching up with the Neighbourhood Challenge programme that was launched last year by NESTA and Big Lottery to support innovative work by community groups in 17 locations around the country.

2011 74

Cooperation is Never Perfect

Alchemy of Change

I love it when a scientist comes along and proves something that, on an intuitive level, I just knew had to be true. That’s what just happened for me while watching Martin Nowark talk about his work on cooperation. Just as I suspected: cooperation isn’t all fluffy white bunnies.

2011 147

7 Levels of Social Media Engagement

Laurel Papworth- Social Network Strategy

There are seven stages to social media engagement from shallow monitoring to deep peer to peer economies. How deep is the rabbit hole of social media? Is your organisation doing the minimum they can do, or are they quite advanced?

The Social Enterprise – Welcome to the Era of Intrapreneurship!

Elsua

2011 142

Twiitering = learning?

Joitske Hulsebosch

I often have conversations about the role of social media in learning processes. Sometimes people might say: ' Ok, but twitter is not learning. How can you learn from 140 characters?! The theory about learning you embrace determine how you look at social media and its importance (or unimportance).

A real-life Groupon business story

Community Guy

Our office neighbors, Paloma , recently went through the Groupon experience to promote their spa business. I asked one of the owners, Levi Dugat, to answer a few questions about their experience, and he was nice enough to oblige. How would you rate your Groupon experience overall?

Value Creation in Communities of Practice

Jenny Connected

A key focus of BEtreat was to discuss Etienne Wenger et al.’s s most recent work on value creation in communities of practice. Etienne Wenger, Beverly Trayner, Maarten de Laat (2011) – Value Creation Framework.

Real Decisions or Reflexive Nitpicking: Distinction Bias

Evolving Web

Life is a sum of all your choices. Albert Camus. When I ask you if you would like an apple, you may say “Yes.” Because you feel that an apple would make you happy. So I place an apple before you and you begin to eat it. And you are happy.

2011 91

Literature Review: Improving Work Practices in Times of Change

Collaborative Thinking

Below is the literature review submitted today for my Understanding Media Studies course. The goal is not so much to deliver a thorough synthesis of the field since this is the first course in the first semester of the Masters program.

2011 75

Rawn Shah’s Social Networking for Business: A Review

Portals and KM

I did some catching up on my reading over the last holidays. One book at the top of the pile was Rawn Shah’s Social Networking for Business: Choosing the Right Tools and Resources to Fit Your Needs. Rawn is best practices lead in the Social Software Enablement team in IBM Software Group.

2011 84

Editable version of Chapter 10 – Action Notebook

Digital Habitats

We wrote Chapter 10 of Digital Habitats as a combination summary of the whole book and as a workbook that organizes the content in a roughly chronological / process order (instead of the logical, expository order we use in the book itself).

2011 63

Monday Video – Gotta Share!

Nancy White

OK, there IS a Monday Video after all. Hat tip to Stephen Downes and Mashable. There have been many conversations across my networks about how much time we do/don’t spend “sharing&# online. This little mini musical may open a few eyes along with the laughs.

Video 58

How People Define Smart Organizations: The Biology of Great Organizations Part II

Alchemy of Change

We can learn a lot about organizations from biology. In my last post, I wrote about how the membrane of the cell provides a new perspective on the way organizations connect with the world around them.

2011 143

Occupy Wall Street – The Revolution is Twittervised

Laurel Papworth- Social Network Strategy

Occupy Wall Street or #OccupyWallStreet – the demonstrations have turned nasty with NYPD arresting, macing hundreds of people.

2011 133

The Crisis of Meaning in the Knowledge Workforce

Elsua

If you have been reading this blog for a little while now, you may remember how there have been numerous ocassions where I have discussed how I am one of those folks who doesn’t really buy into both the whole generations or digital divide arguments. Gen-Yers, Gen-Xers, Baby Boomers, etc. etc.,

2011 141

Social media: a new type of hammers for change facilitators in organisations

Joitske Hulsebosch

This is a column Sibrenne Wagenaar and I have written for the management site. I thought it might be worthwhile to translate it. The translation is mine (with a start by Google translate). We wrote this for the change facilitators working in and with organisations on change.

2011 81

Blog>> Life As A Knowledge Worker

Green Chameleon

I was searching for a photo of Peter Drucker when I came across this 14-year-old article by him on the experiences that had shaped him. The third experience, where he talked about learning a new subject every 3 years, resonates with me.

2011 56

Chrysler tweet: an issue of process

Community Guy

Over the weekend, I had several people from big brands ask me what I thought about the Chrysler tweet debacle, and whether I thought the right actions were taken.

Tweet 56

You Mean I Cant Even Estimate? The Planning Fallacy in Action

Evolving Web

Hofstadter's Law: It always takes longer than you expect, even when you take into account Hofstadter's Law. We like to estimate things. “I’ll I’ll be there in 5 minutes!" “I I will have that report to you in an hour!” “We We can do the entire project in 24 days!”.

2011 85

Activity Streams: Moving Beyond Event Aggregation

Collaborative Thinking

When it comes to 2011 trends, I posted earlier on " Enterprise 2.0: A Transition From Destination Site to Platform Services ". Rather than publish a short list, I wanted to take some time to explore each trend in more depth. In this post, I want to examine the topic of Activity Streams. Trend : Activity streams will continue to be a much hyped capability within social platforms.

Prescient Releases the Social Intranet Study

Portals and KM

Prescient Digital Media will be officially releasing their report on the Social Intranet Study at the Intranet Global Forum conference in NYC, Nov 9-10. I had a chance to look at a preliminary copy and there are some interesting findings. The study examines social media use on corporate intranets, and the magnitude, use and popularity of social media by employees and executives.

Curating our personal technology configurations

Digital Habitats

(Cross posted on FullCirc and NWWCoP ). A conversation emerging in the Network Weaving Community of Practice ( NWWCoP ) focuses on this question: how can/do we use social media for intentionally weaving our networks?

March Hot List: Mobile Learning Content

Nancy White

Best of Mobile Learning March 1, 2011 to March 31, 2011 Featured Sources The following are the top items from featured sources based on social signals. Getting Started With Mobile Learning?

How “Membranes” Build Great Organizations

Alchemy of Change

In this article, you’ll learn about a new way of thinking about organizational boundaries; one that helps connect what’s inside the organization with what’s outside it.

2011 142

Social Network Identity: Anonymity, Pseudonymity and Accountability -Media140

Laurel Papworth- Social Network Strategy

One of the great mysteries of life is why Anon was such a genius in print and such an idiot online. And like all great mysteries, it’s worth whiling away an afternoon investigating the phenomenon. Lets explore Pseudonymity vs Anonymity and the repercussions with Accountability.

IBM’s Trip to Become A Socially Integrated Enterprise

Elsua

Over the last couple of weeks there have been a number of rather interesting and insightful blog posts that have been covering IBM’s journey to become a social business. A journey that started back in 2001, but that it had its main roots well substantiated within the company for much longer.

Various ways to use social media as a facilitator or trainer

Joitske Hulsebosch

This is a blogpost written for a half-day workshop for facilitators with Sibrenne Wagenaar.

2011 76