16 Tips for Using #hashtags HINT: You’re doing it wrong :P #socialmedia

Laurel Papworth- Social Network Strategy

If you create content and don’t use a hashtag you are passing it through OWNED media (your subscribers) but it rarely escapes into EARNED media (other people who would be interested. Try adding a hashtag or two that you know people use and monitor and see how it resonates.

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But what would you do instead?

Viv Mcwaters

2014 268

Questions about rhizomatic learning

Jenny Connected

This is an open letter to Keith Hamon. Since it is open anyone is welcome to respond, but the thoughts here have been prompted by contact with Keith. (For For source of image – see References).

2014 265

Working Out Loud with Google Plus – Part Deux


One of the themes around both Social and Open Business I have grown rather fond of over the course of the last 2 to 3 years is that one of Working Out Loud (Other related topics would be as well narrating your work or observable work , a.k.a. owork ).

2014 257

Red Gravy: Great New Orleans Brunch

Portals and KM

On Sunday we went downtown on the recommendation of our friend, Spider Murphy, who plays banjo around town, including a regular gig at Red Gravy for their weekend brunches. He has been raving about the food so we decided to try it out and hear him play some more.

2014 253

Collaborating Across Borders: Five Keys to Creating Powerful Partnerships

Partnering Resources

Collaborating across borders. If this dog and cat can do it, so can we. Image by Hannah W on flickr. Several weeks ago, a distraught vice president called. His organization had just been restructured and he had just received ownership for two new divisions.

2014 252

Using digital technology and asset mapping to tackle social isolation – without special funding

Social Reporter

I’m sure that the 15 partnerships supported under the Big Lottery Fund’s £82 million programme to tackle social isolation, which I wrote about earlier , will produce excellent projects over the next five years – but how about the other areas that pitched but did not get funding?

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More Trending

How-to Guides>> Poster on Conducting a Knowledge Audit

Green Chameleon

Here’s our latest infographic poster (formatted for A2 printing) on our knowledge audit process. We also have a video tutorial on the process here. Let us know if you have any questions! Download the full-size poster here (2MB file

2014 234

Applying Graphic Facilitation in New Contexts

Michelle Laurie

A few weeks ago I answered an advert asking for a volunteer to visualize a training session on building self-esteem and improving mental health for women who are sexually exploited in Nepal.

The power of infographics for learning

Joitske Hulsebosch

I made my first infographic! It took my about 3 hours, including reading - and I''m very enthousiastic about the power of making an infographic for learning. Knowledge sharing/ social learning within organization in the Netherlands Let me first talk about the content and then explain how I did it.

2014 215

The Rise of Trollmarketing and Trashtweeting on Business Social Media

Laurel Papworth- Social Network Strategy

Using trolling as a marketing campaign on social media. Advertising used to be so polite. Well except when it wasn’t. When Apple ripped into IBM with the Superbowl 1984 Ad, it was a shocker to the world. And unusual.

2014 282

A few thoughts about what it’s like to be a free agent gleaned from John Hagel’s talk

Viv Mcwaters

When John Hagel started speaking about the dark side of technology as mounting performance pressure, the inevitable comparison with others and the pressure to keep up, I found myself nodding in agreement.

2014 252

Sensitive Learning Spaces: what architects can teach us

Jenny Connected

On Tuesday of this week (April 2nd) I went to see the Sensing Spaces Exhibition at the Royal Academy in London.

2014 261

The Humanity of the Web: Reflections of a Social Computing Evangelist


2014 240

Willie Mae’s Uptown is Now Showing My Paintings

Portals and KM

Willie Mae’s Scotch House , located in Treme, is known for the best fried chicken in New Orleans, or anywhere for that matter. I would agree; and it has a James Beard award  to support their efforts. They recently opened in a second location uptown at the corner of St.

2014 227

Change Leadership Challenge 4: Meaningful Employee Participation

Partnering Resources

This is the fourth in a series of posts about change leadership. Previous posts covered active, committed leadership , building a compelling business case , and embedding change. Meaningful employee participation is important during change. Image of Habitat for Humanity by SandiaLabs on flickr.

How our workshop game confirmed all digital adoption is personal

Social Reporter

This week some 50 people joined us in exploring how older people, or indeed anyone, might be encouraged to engage with digital technology and the Internet – without a screen in sight. Instead we used bits of card, flip charts and a lot of animated conversation.

2014 229

From Change Initiatives to Change Systems

Networking Action

Global change systems are evolving all around us. But is there a way to strengthen them and speed the pace of transformation to address critical issues of health, climate and poverty? In Milan last week a dozen people met for … Net Dev

2014 205

Top teams understand the 4 different types of Teamwork in Nature

The Bumble Bee

What do we mean by "Teamwork"? We often talk about Teamwork as if its a singular thing however in nature there are 4 different types - each of which have a very precise meaning. I call these Solowork, Crowdwork, Groupwork and Teamwork itself.

2014 200

Sense making with community and an artist in Nepal

Michelle Laurie

Female sex workers ready to train their colleagues with jointly created ‘visual training aid’ (Feb 7, 2014). This blog post follows up from an earlier post I wrote about applying graphic facilitation in new contexts.

Nepal 225

Communities & Technologies finally meeting Community Informatics

Making CommunitySense

I’m currently in Siegen, Germany. attending the Communities & Technologies Vision workshop. Goal of the workshop is to build more common ground between the two very related fields of Communities & Technologies (C&T) and Community Informatics.

2014 201

How to Do a Social Media Strategy- Workshop

Laurel Papworth- Social Network Strategy

Shares A social media strategy course that takes you through the 9 steps of a social media strategy, case studies, a template document for writing the strategy. Online course with downloadable documents and videos in December 16 & 17 2014. Please enquire for inhouse workshop (corporate).

2014 275

Passive or active?

Viv Mcwaters

I used to edit other people’s writing. I remember one time editing a rather long, scientific article. The author came back to me and said I hadn’t done my job. Nothing had changed.

2014 225

ModPo – Learn how to undo the way in which we read

Jenny Connected

Al Filreis’ Modern and Contemporary American Poetry (ModPo) open course/Coursera MOOC has started again today. This is the third iteration of this course. I didn’t catch it first time around, but I did complete the course last year (2013).

2014 252

The Soothing Effect of Blogging


It’s hard to believe, even for myself, how the last time I wrote a blog post over here was a bit over two months ago. However, it doesn’t even feel totally awkward, as it used to be in the past, whenever I embarked on a longish blogging hiatus of sorts. Not even embarrassing anymore.

2014 230

Painting in Pirate’s Alley #1 - Spring 2014

Portals and KM

This spring I began painting in Pirate’s Alley and offering my paintings for sale.    You need a license from the city, obtained in February. There is a long tradition of painters in Pirate’s Alley from the 1920s, if not before.

2014 222

How to Help Managers Lead Change

Partnering Resources

Image: Lindsay Phillips on clker.com. We’re undergoing significant change and I can’t be everywhere. What can I do to help my managers lead change? Always Do This. Make sure your managers always know what’s going on. That significant change is just one item on their very full plates.

2014 249

A tasty intro to digital – Tea, Toast and T’Internet

Social Reporter

Time was when introducing older people to the potential of the online world – in official pursuit of digital inclusion – meant a computer, trainer, and possibly a bit of a struggle with the mouse. Now we are beginning to see a less formal approach: tea, toast and tablets.

2014 225

Assess Impact in Complex Environments

Networking Action

A big challenge people are always asking me about is how to measure impact when many organizations and people are involved and when success depends on flexibly changing course in response to learning what works. They are characteristics of complex … Blog M&E complexity

Changing with technology: the example of collaborating with slack

Joitske Hulsebosch

I find it fascinating to see how our habits change (or don''t change at all!) driven by new technologies.

2014 199

More graphic facilitation coming your way Sept 29-30th, 2014

Michelle Laurie

We had a fabulous time hosting 22 people for our 5th annual graphic facilitation workshop in Rossland this July. So much fun and learning took place that I’m doing a second workshop for those who couldn’t join! Please come out to Rossland Sept 29-30 and let your creativity fly.

2014 221

Blog>> Roundtable on Knowledge Retention Techniques held on 21 May 2013.

Green Chameleon

Back in May 2013, we held a Roundtable on Knowledge Retention Techniques. Carla Newman, Shaharudin Mohd Ishak and Ashad Ahmed very graciously shared with us their journey and experiences in Knowledge Retention. Carla Newman – ROCK (Retention of Critical Knowledge).

2014 198

3 Ways Google Search is impacted by #SocialMedia & #GooglePlus

Laurel Papworth- Social Network Strategy

Should your business bother with social media, Google Plus and SEO/SMO? Does Google Plus make a difference to Google Search? How do social reviews online change search?

2014 270

When improvisation meets Open Space

Viv Mcwaters

There are few things that have influenced my way of working – and way of living – as much as Open Space and Improvisation. And it’s not so much what they represent, as the people they have enabled me to meet, befriend, and learn from.

2014 208

The Pedagogy of ModPo

Jenny Connected

(Click on the image to enlarge it).

2014 243

The Call to Adventure – On Doing What You Love


2014 223

Painting of Apple Slices

Portals and KM

Here is a 24" square painting of sliced apples. It is part of a series on close ups of fruits and vegetables in the 24" format.

2014 217