December, 2011

Google+ Hints at a Social Media Marketing Revolution

Alchemy of Change

I just accidentally stumbled on something in Google+ that suggests some revolutionary ideas about the way organizations need to think about marketing. In a way, you could think of it as an evolution of permission marketing , a term popularized by Seth Godin a while back.

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Reflections from 2011 – Redefining Your Social Web Presence


After having put together last couple of blog posts about some of my reflections from the year we are about to end around The Social Web and Technology in general, I guess it’s now a good time to share with the world the third one from the series.

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Trending Sources

Rawn Shah’s Social Networking for Business: A Review

Portals and KM

I did some catching up on my reading over the last holidays. One book at the top of the pile was Rawn Shah’s Social Networking for Business: Choosing the Right Tools and Resources to Fit Your Needs. Rawn is best practices lead in the Social Software Enablement team in IBM Software Group.

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Why Systems Thinking is Awesome and a Trap in Five Quotes: Post 1: There Is No Spoon

Evolving Web

A few weeks ago, I awoke to a string of tweets by people on the other side of the world discussing what I would say about Systems Thinking’s limitations. Systems thinking is a major tool in my toolkit when working with teams and organizations.

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Editable version of Chapter 10 – Action Notebook

Digital Habitats

We wrote Chapter 10 of Digital Habitats as a combination summary of the whole book and as a workbook that organizes the content in a roughly chronological / process order (instead of the logical, expository order we use in the book itself).

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More Trending

Frank Leister's Mastering Organizational Knowledge Flow: A Review

Portals and KM

Frank Leistner, CKO, SAS Institute has published the book, Mastering Organizational Knowledge Flow - How to make Knowledge Sharing Work. Frank was kind to give me a review copy at the last KM World. He stays away from the term “knowledge management" to the use "knowledge flow management."

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Systems Thinking is Awesome and a Trap Series: Quote #3I Was Thrown Out of NYU

Evolving Web

Quote #3 - I was thrown out of N.Y.U. my freshman year for cheating on my metaphysics final, you know. I looked within the soul of the boy sitting next to me.

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Youth & Privacy: Research Shows That They Do Care

Collaborative Thinking

There’s an unfortunate myth that persists when it comes to youth and privac (at least in my opinion, based on research and findings I've read). While it’s fashionable to make broad claims that “youth don’t care about privacy”, there are credible studies that have been conducted by reputable researchers that show that youth do indeed care about privacy.

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Blog>> Driving User Adoption for Enterprise Applications

Green Chameleon

The other day, we have invited people from Google to present us their deployment and change management methodologies. From my side, I was curious to see what experiences we can exchange with them, as since 3 years I am strongly involved to drive user adoption for our knowledge sharing platform. I would like to briefly introduce two methods they have presented. You will see, these are very generic and can be applied in environments of any solutions provider.

All you ever learned about meetings is wrong

The Bumble Bee

I have developed a radical new approach to meetings which I call "Egoless Meetings" which addresses three popular unwritten rules about good meeting practices which are unfortunately totally wrong. RULE 1 is that everybody gets to speak. RULE 2 is that discussions in themselves can be useful. RULE 3 is that when you meet you must work as a team not as individuals. Let's look at each of these so-called rules in turn: Old Rule 1: Everybody gets to speak.

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Reflections from 2011 on The World of Social Media


While everyone else out there on the Internet Blogosphere gets busy blogging away their predictions for 2012 around the world of Social (And whatever other word you would want to insert right after !),

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How is Mobile Supported on the Enterprise Level?

Portals and KM

The rise of mobile communications is one of the major game changes in technology.    The amount of time spent on mobile apps has surpassed web browsing on a computer. There are 5.3 billion mobile subscribers (77% of the world population) and mobile devices have overtaken computers on Wi-Fi networks. Given these numbers, how are enterprise IT departments supporting their mobile users?

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Systems Thinking Is Awesome and a Trap Series: Quote #2Remember Your Failure In The Cave

Evolving Web

(This is part 2 of a 5 part series that starts here ) So, it’s an average day on Dagobah, rainy, hot, humid. Luke Skywalker has just finished some fitness exercises with Yoda and they come across a cave. It creeps Luke out and Yoda says, in essence, “Dude, skip the cave.”

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The five most fabulous Moodle 2.0 features

e-Moderation Station

Moodle is now well into its second generation, with Moodle 2.2 as the most recent release. For anyone still hanging onto a first generation Moodle (version 1.9 seems popular), it is well worth considering an upgrade to Moodle 2. Here are five of the most fab features, imho: 1. Mobile-friendly.

Shadow Elite

Net-Map Toolbox

Interesting and scary book by Janine R. Wedel. The full title is: Shadow Elite: How the World’s New Power Brokers Undermine Democracy, Government, and the Free Market. She looks at the revolving door through which a small number of powerful individuals move between jobs in government, as lobbyists and industry and back to government positions, blurring the lines between government and industries, public and private interest.

Eight Dangers of Collaboration - Nilofer Merchant - Harvard Business Review

John Tropea - Delicious Collaboration

Harvard Business Publishing. |. For Educators. |. For Corporate Buyers. |. Visit Harvard Business School. HBR ON: iPhone. |. iPad. |. Kindle. -->. Follow HBR: Twitter. FaceBook. NewsLetter. LinkedIn. DIGITAL & MOBILE. Harvard Business Review. Sponsored by. Blogs. The Magazine. Books. Multimedia. Courses. Store. Most Popular. Topics. Topics. Change Management. Competition. Innovation. Leadership. Strategy. Skills. Emotional Intelligence. Managing Yourself. Measuring Business Performance.

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Back to Blogging, Again: Boira (2010 – … )


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Can Sentiment Analysis Be Effectively Automated?

Portals and KM

Listening to the voice of the customer is a major initiative for many companies. Sentiment analysis is a growing component of the tools to assist in this effort. Sentiment analysis is defined by the Wikipedia as “the application of natural language processing , computational linguistics , and text analytics to identify and extract subjective information in source materials.” It is getting a lot of hype and there are conferences and events springing up to cover this buzz.

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Systems Thinking is Awesome and a Trap Quote Series: Quote 4-Well, Clarise, have the lambs stopped screaming?

Evolving Web

A good story, especially one that strikes home, can be particularly disarming. You are drawn into it. You feel its inherent truth. A truth that may or may not be real. But we feel it is real and we follow it quickly and with abandon.

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Blog>> How does your organisation think about and share failure?

Green Chameleon

This talk has so many compelling parallels with KM

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What Does it Take to Be a Great Community Manager?

Managing Communities

photo credit: achimh Earlier this week, William Ruzvidzo invited me to answer a question on Quora, “What does it take to be a great community manager?” ” Mr. Rudvidzo is a Community Manager at 49Pixels. I thought about this for a while and came up with the following. A great community manager has experience. I think [.]. Managing the Community

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3rd Networked Learning Hotseat: Dec 12-16

Jenny Connected

Prior to the Networked Learning 2012 conference on April 2nd, 3rd and 4th in Maastricht, The Netherlands we are offering an exciting series of online hot seats hosted here by some of the leading thinkers in the field. From October 2011 we will have a Hot Seat each month till the conference starts. This year’s third Hot Seat discussion in the area of networked learning runs from December 12-16.

Reflections from 2011 – The Year of Mobile, Again


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2012 Social Marketing and New Media Predictions eBook Now Available

Portals and KM

The 2012 Social Marketing and New Media Predictions eBoo k is now available. It can be down loaded for free with the link in the prior sentence. Thanks to Lora Kratchounova and her colleagues at Scratch Marketing + Media for putting it together. The book is brought to us by Awareness Software. I have covered them several times on the TheAppGap (for example see: Awareness Summer 08 Release Brings Sharepoint Integration and New Features ). Here is the Web site description of the eBook.

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5 ways to enhance your social presence in online courses

e-Moderation Station

Image by mrtopp. How are present are you as an instructor in your online courses? Research* has shown that tutor presence – the sense of the tutor being there – is a key motivator for online students.

Planning and Evaluating Your CoP (amplifying and other good stuff)

Nancy White

Today JeffJackson tweeted an embedded link to this YouTube video from the USAID KM Impact Challenge video I did with them earlier this year. I know – I posted this already , but Jeff’s note gave it a twist.

Collapse! The Game: Early Draft

How to Save the World

S ome of you are aware that I have been working on a cooperative board game called Collapse! designed to help people learn and practice grassroots community-building and preparing locally for the various crises that may precede civilization’s collapse.

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The River Diagram: Strategic community change management

The Bumble Bee

I am always on the lookout for good simple visualisation techniques to support change management. Chris Collison has introduced me to The River Diagram - a great strategic tool for moving a community of groups forward via common initiatives and best practice sharing. The River Diagram idea is quite straightforward. Say you have a number of groups which you are working with who all have common challenges. These could be separate groups or different teams or units in a big organization.

Social media: 4 opportunities for secondary education

Joitske Hulsebosch

Not too long ago I went to an evening session about social media at the secondary school of my daughter. It struck me how the subject of social media is approached from fear. I was very happy when I was invited to do three sessions for the teachers of a secondary school myself. You can imagine that it was not about fear, but about the 4 opportunities that social media offer.

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My Favorite Tweets for December 1 – 15 2011

Portals and KM

Here is another in a series of posts that provide access to my favorite tweets that contain links to useful information.    Some of these I did to link to things I found useful and others are RTs that I want to save for the same reason. Since Twitter archiving is an oxymoron, I am now going to post my favorite links for the month so they can be easily accessed later. I spot tested the reduced shortened urls and they all should work. I hope this is also useful for you. 

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Collaboration Roadmap (2011) — Today's the Day

Michael Sampson - Currents

Today is the day for my fourth book, Collaboration Roadmap. After a call from the printer regarding the status of the book yesterday, I headed into the city to pick up the initial boxes (the rest will come out by truck).

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Break down to break through

Viv Mcwaters

This song, Minnie the Moocher , by The Blues Brothers , came up on shuffle while I was at the gym. I was focusing on the song as I tried to take my mind off running and how heavy my legs felt. The song uses call and response , one of my favourite musical devices.

Reflecting on my TAFE Workshop Approach

Nancy White

Phew! I’ve run workshops in 7 Australian TAFEs in Victoria and Tasmania states in the past three weeks – 3 hours of “intro” in the morning and 3 hours for “advanced” practitioners in the afternoon. Time to debrief!

Facebook Smart Lists Work Around

Online Social Networking

In Why Facebook Smart Lists are Actually Dumb , I expressed my annoyance with Facebook for permitting their “smart lists” to interfere with our use of the lists we’ve deliberately created in order to manage our Facebook friends. I wrote, “Try to use Facebook friend lists to selectively invite people to Facebook events or to ‘like’ Facebook pages.