Connections are Different than Relationships

Alchemy of Change

Gideon Rosenblatt Follow me on Twitter RSS Feeds Home About Movement as Network « Networks and Autonomy How Connections “Wrap&# Our Engagement » Connections are Different than Relationships I used to use the words connection and relationship interchangeably.

Reinventing Relationships with Social Business


Collaboration (Collaborative)” Brilliant stuff altogether and clearly very thought provoking on laying down for all of us, what lies ahead, including the various different opportunities, but just as well the many challenges.

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Ten practical tips to profitable business relationships

The Bumble Bee

I am delighted to round out the coverage of this crucial area with an excellent guest article by business networking guru Tony Altham which offers ten practical tips for creating, building and sustaining profitable business relationships. The difference between listening and hearing is this.

Thoughts on Managing Your Social Vendor Relationships

Online Community Strategy

Between account reps, sales reps, relationship managers, executive success partners and the rest of the cast, most vendors have a veritable army of skilled professionals whose primary purpose is to maximize revenue derived from their relationship with you.

What makes Facilitating With Confidence different?

Viv Mcwaters

So that’s what we focus on – each individual developing the confidence and self-awareness to step up, be present, respond in different ways to sticky moments or difficult people, to not be the centre of attention and to enable connection.

Understanding the difference between Forums, Blogs, and Social Networks

John Tropea - Delicious Social Network

Ever been to a conference where different lunch tables had big white signs inviting people to sit and join others of like interest? Social networks allow members to organize around a person’s relationships or interests, rather that just focused on topic.

Making Social CRM “Friend Discovery” Real

Alchemy of Change

“Friend Discovery&# is a new idea for Social CRM that connects the Customer Relationship Management (CRM) database in an organization with the social networks of its customers and other stakeholders. Customer relationships belong in the CRM and friend relationships in the social graph.

Are You Tapping “Third-Order” Engagement?

Alchemy of Change

Fair enough… First & Second-Order Engagement Remember, engagement is a matter of balancing tasks and relationships. Engagement is the process of building relationships with people and putting those relationships to work to accomplish some goal. When you get it right though, it can make a huge difference. Related Posts Comments (4) #1 written by Northof49 about 3 weeks ago Reply Quote Hey Gideon, How is this different from cultivating a network effect?

Re-Inventing Collaboration: CRM as Social Technology

Alchemy of Change

Though we don’t often see it as such, CRM (or Customer Relationship Management) truly is a social technology. Organizations use CRM to manage relationships with customers and partners, and one day they’ll likely use it to manage relationships with employees. CRM is more than just a database for managing information about relationships, however. So how did companies keep track of the relationships behind all this internal sharing of social objects?

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The Mesh: Why the Future of Business is Sharing

Alchemy of Change

We’re just starting to understand the implications of software capturing some representation of our relationships with people – what technologists call our “social graph.&# I just finished reading Lisa Gansky’s The Mesh and there’s much to like about the book.

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Behaving differently

Viv Mcwaters

Behaviours can only be changed by behaving differently. This is the point of disruptive facilitation – providing opportunities for participants in a workshop to behave differently, with each other and in relationship to their work. Les Posen is a presentation guru, that’s when he’s not doing his ‘real’ work as a psychologist.

Small town NetMapping: Can informal relationships be captured within institutional analysis? (guest post by Jody Harris)

Net-Map Toolbox

A key piece of information, then, is how are different players in these sectors interacting right now, and how does that interaction change over the course of the project? My PhD research in Zambia is an evaluation of an NGO program that aims in part to align and coordinate certain activities within the Ministries of Agriculture and Health for improved nutrition outcomes (both food and health being essential elements of good nutritional status, of course!).

Consumer No More: How the Web Changes Us

Alchemy of Change

You can experience the story of a lion cub through a book, a stage, an IMAX mega-screen, or an iPad – and in each case, it will feel quite different. The web has changed a lot of things about the way we consume media.

2011 58

A doorstop versus relationship rules

Viv Mcwaters

Many years ago I read a very good article about the differences between a Big Mac and the Naked Chef by Joel Spolsky. It was 2001. It’s about scaleability, and quality. And surprisingly, it’s still on the web, hence the link.

PBworks Provides Customer Relationship Collaborative: CRC

Portals and KM

PBworks has now launched its PBworks Customer Relationship Edition, which extends CRM solutions such as by offering shared online workspaces for collaborating with customers and prospects throughout the entire customer lifecycle.

Too Close to Call Relationships

Governance in a Networked World

In speaking to me later they indicated that they did have different networks but it hadn't even occured to them to nominate each other I've probably now done over 50 Social Network Analysis projects and it hadn't occured to me that someone might miss identifying a close contact because they were too close to even think about it. In reviewing an SNA map recently I had a client mention that two people hadn't nominated each other even though they virtually worked in each others' back pockets!

Engaging Vetrans with CRM

Alchemy of Change

This is an example of a technology project that makes a difference. Engagement, Relationships & Connection Innovation & Technology CRM IAVA Salesforce self-service veteransIf you’re into using technology to engage people in a mission, you’ve gotta check out this very impressive video. This is a friend, Sam Dorman describing a project he worked on with the folks at Biro Creative and Etherios for Iraq and Afghanistan Veterans of America (IAVA).

Rethinking Marketing - Harvard Business Review

John Tropea - Delicious Community

Rust , Christine Moorman , and Gaurav Bhalla Because companies can now interact directly with customers, they must radically reorganize to put cultivating relationships ahead of building brands. That means making products and brands subservient to long-term customer relationships.

If Teaching is Relational, How Does That Inform Online Teaching?

Full Circle Associates

But I realize I have not sufficiently highlighted the importance of teaching as a practice about relationships. At the core of his thesis was that teaching was relationship centric. It might look and sound different, that’s all.

IBM Aims at Reinventing Relationships with Northstar: We Better Watch…


Did you have a chance to look into the brand-new shiny IBM’s Northstar tool suite that is supposed to provide us with an opportunity to reinvent relationships ? You know, one cannot get to reinvent relationships out of the blue and overnight, right? But today things are different.

‘Superficial’ relationships: near-strangers, weak ties, and older men


I’ve been exploring some of the social benefits of Good Neighbour schemes, and this has encouraged me to dust-off another, related theme – gender differences in the sense of aloneness among older people. There is a difference.

Relationships and Identity: Two Sides of the Social Networking Coin

Collaborative Thinking

When we think of relationships, and study it from a social perspective, we look at: how people construct facets of their identity based on social structures in a particular context and activity. When we study relationships from a purely identity management focus, we look at the people, process, and technology arenas such as: how the organization ensures that authenticated and authorized employees are securely accessing information and applications.

Netflix’s Tricky Dance with Facebook

Alchemy of Change

For Your Personal Viewing Pleasure… One of the first thing to look at in the Netflix/Facebook relationship is the issue of identity. Once the service becomes more personal, it will be easier for Netflix to invest in creative, fun ways of gathering more meaningful information about your relationships to the movies you watch. No, if Netflix wants people to share information about their Netflix movie relationships up on Facebook, they’re going to have to get more creative.

Relationships and Identity: Two Sides of the Social Networking Coin

Collaborative Thinking

When we think of relationships, and study it from a social perspective, we look at: how people construct facets of their identity based on social structures in a particular context and activity. When we study relationships from a purely identity management focus, we look at the people, process, and technology arenas such as: how the organization ensures that authenticated and authorized employees are securely accessing information and applications.

Without Relationship, We Are Nothing

Hildy Gottlieb

One of the things we learned in the week with our Consultants Class was the extreme value placed by the Maori on relationship-building. “It It is expected that every session will absolutely open by building a foundation of relationship between those in the room.

Social Media Teams: Different on the Agency Side than Internal

Web Social Architecture

But on the agency side, the whole thing is different. Give it another 2 years and clients will see "web" and "social" as synonymous--data, content, service, identity, content objects, and relationships as integral to a holistic web strategy.

C3: a new approach to Collaborative Project Management

The Bumble Bee

Influence (High, Medium or Low) - the degree of influence you have over them which might be a combination of your relationship with them and/or their openness to changing their positions. Think Differently

Real Story Group: Enterprise Collaboration and Social Software Market in 2016

Michael Sampson - Currents

The above graphic is from the blog post, and gives a different way of visualising the relationship between vendors, and the trajectories different vendors are on.

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Part 2 - Relationships and Identity: Two Sides of the Social Networking Coin

Collaborative Thinking

With several years experience across call centers in different companies (spanning health care, traditional insurance, as well as annuity and pensions), she has a very low call-to-escalation ratio and receives high marks from post-call surveys. However, in the product development community the reaction is very different. she has worked at different companies in call centers and at times had a supervisory position). Part 1 is here. Part 2 provides an additional example.

The Credit Crisis and Social Software - Part 1 - Why we need a return to credit based on social relationships

Green Chameleon

Wealth was not money but the health and extent of your relationships. They relied on a formula based on statistics based on transactions that left out the heart of credit - relationships and emotion. The direct relationship between the borrower and the lender had been dissolved.

/Message: Everything Is Different

John Tropea - Delicious Social Network

In 1929, Karinthy published his forty-sixth book, a collection of short stories entitled “Everything Is Different” (Minden masképpen van), which is now out of print and apparently lost to us. /Message « Enterprise 2.0

Things are different in Alaska

Chris Corrigan

Anchorage is a different beast. What pieces of interesteing difference there are - the Namaste Shangri-la curry house for example, or Ray’s Vietnamese - lie hidden away in cold suburban plazas surrounded by divided roads, equipment dealerships and super stores. Being shareholders of corporations brings people into a very different relationship with their land. On the stepe of the Chugach Mountains north of Anchorage. I’m still trying to figure out Alaska.

What’s the Difference between a staff & a citizen?

John Tropea - Delicious Community

We became embroiled in a discussion about the difference between a person attending the meeting on behalf of their organization and the person who comes to the meeting without representing anyone except their desire to contribute to a better community.

qualities of different social experience models

John Tropea - Delicious Community

Friday August 01, 2008 Qualities of different social experience models (why there is no single idea behind "Community") I read Jonathan Trenns recent posts on the fallacy of community (and more on it ) which seems to argue the concept of community but combine a number of different elements together: culture (mostly), governance, and structure. My previous post showing my list of different modesl for social experiences focuses just on the structural component.

#SOCRMx Week 7: Objectivity and Subjectivity in Social Research

Jenny Connected

We see the world differently according to our social location (our perspective) and we construct knowledge relative to that location. The three authors each approach research from different perspectives.

2017 49

Anecdote: The difference between cooperation and coordination

John Tropea - Delicious Collaboration

We are interested in when its unhelpful to collaborate, examples of when collaboration has failed, and how collaboration differs from similar terms such as co-operation and co-ordination. So on the question of cooperation vs. collaboration I decided to phone a friend, well Skype chat some friends, and get their gut response to the question: What do you think is the difference between cooperation and collaboration?

Power Posing: The Art and Science of Making Posture Work For You

The Bumble Bee

These types of associations refer to what our posture and positioning say to others, but new research shows that the relationship runs in both directions. Think Differently

Principles for living reconciliation meaningfully

Chris Corrigan

Everyone in Canada who has citizenship is also a beneficiary to the treaties that were signed and made as a way of acknowledging and making binding, the relationship between settler communities and indigenous nations. Its about relationship.

2017 28

‘The New World’. Fact and Truth in 2017

Jenny Connected

It pulled together and tried to explain society’s changing relationship with truth. The programme drew on several research studies and spoke to a number of different scientists, researchers and others. The programme went on to discuss that there are different kinds of facts.

2017 64

Building Your Network: Making It Work with Your Boss

Partnering Resources

The relationship with your boss is one of the most important in the workplace. Yet, despite the importance of this relationship, there are many more books on how to manage direct reports than how to manage bosses. People are wired in different ways. The Relationship Factor.

2013 93