Trending Sources

Connections are Different than Relationships

Alchemy of Change

Let me explain why I don’t anymore because I think it sheds some light on how relationships form over time. That line is their relationship.

Reinventing Relationships with Social Business


Let’s go and Reinvent Relationships with Social Business. What a rush! Once again, I was not disappointed. Again, so far, non-existent.

Ten practical tips to profitable business relationships

The Bumble Bee

The difference between listening and hearing is this. What is the key difference between you and your competitors? Tip 1. Working a room.

2011 36

Thoughts on Managing Your Social Vendor Relationships

Online Community Strategy

What I am saying is that the sides of the social vendor relationship game aren’t evenly matched. What’s at stake? SWGD? (So

2012 28

What makes Facilitating With Confidence different?

Viv Mcwaters

After 13 days facilitation training with my mate Johnnie Moore I’m excited by what I’ve learnt. So what’s it like? Of course!

Understanding the difference between Forums, Blogs, and Social Networks

John Tropea - Delicious Social Network

Ever been to a conference where different lunch tables had big white signs inviting people to sit and join others of like interest?

2008 22

Making Social CRM “Friend Discovery” Real

Alchemy of Change

We each have hundreds, if not thousands of relationships with businesses and other types of organizations in our lives. The CRM. Tweet.

Are You Tapping “Third-Order” Engagement?

Alchemy of Change

Fair enough… First & Second-Order Engagement Remember, engagement is a matter of balancing tasks and relationships. Engagement is the process of building relationships with people and putting those relationships to work to accomplish some goal. When you get it right though, it can make a huge difference.

Re-Inventing Collaboration: CRM as Social Technology

Alchemy of Change

Though we don’t often see it as such, CRM (or Customer Relationship Management) truly is a social technology. Organizations use CRM to manage relationships with customers and partners, and one day they’ll likely use it to manage relationships with employees. Social technologies change the way we collaborate. Tweet.

2011 70

The Mesh: Why the Future of Business is Sharing

Alchemy of Change

But what of our relationships to the things in our life – what of our connections to the Internet of Things ? Software as a service.

Small town NetMapping: Can informal relationships be captured within institutional analysis? (guest post by Jody Harris)

Net-Map Toolbox

A key piece of information, then, is how are different players in these sectors interacting right now, and how does that interaction change over the course of the project? Enter NetMap. Still a very interesting picture, but I wonder if there might be something in this for my future research….

Behaving differently

Viv Mcwaters

Behaviours can only be changed by behaving differently. This is the point of disruptive facilitation – providing opportunities for participants in a workshop to behave differently, with each other and in relationship to their work. And this is my point. Exactly. Facilitation

Consumer No More: How the Web Changes Us

Alchemy of Change

The problem is that all this eye-socket crap is still working with outdated assumptions about organizations’ relationships with stakeholders.

A doorstop versus relationship rules

Viv Mcwaters

Many years ago I read a very good article about the differences between a Big Mac and the Naked Chef by Joel Spolsky. It was 2001.

PBworks Provides Customer Relationship Collaborative: CRC

Portals and KM

I asked Chris what is different with this new release. The PBworks Customer Relationship Edition is a nice addition for several reasons.

Too Close to Call Relationships

Governance in a Networked World

In speaking to me later they indicated that they did have different networks but it hadn't even occured to them to nominate each other I've probably now done over 50 Social Network Analysis projects and it hadn't occured to me that someone might miss identifying a close contact because they were too close to even think about it.

Engaging Vetrans with CRM

Alchemy of Change

This is an example of a technology project that makes a difference. Engagement, Relationships & Connection Innovation & Technology CRM IAVA Salesforce self-service veteransIf you’re into using technology to engage people in a mission, you’ve gotta check out this very impressive video. Warning: Geek alert! Tweet.

2011 30

If Teaching is Relational, How Does That Inform Online Teaching?

Full Circle Associates

But I realize I have not sufficiently highlighted the importance of teaching as a practice about relationships. About being human. Period.

Rethinking Marketing - Harvard Business Review

John Tropea - Delicious Community

That means making products and brands subservient to long-term customer relationships. x 21.9 What’s wrong with this picture? Donald L.

2010 32

IBM Aims at Reinventing Relationships with Northstar: We Better Watch…


You know, one cannot get to reinvent relationships out of the blue and overnight, right? But today things are different. I hope so.

‘Superficial’ relationships: near-strangers, weak ties, and older men


There is a difference. Back in 2009, in government guidance on meaningful social interaction , we were told that. Of course they are.

Relationships and Identity: Two Sides of the Social Networking Coin

Collaborative Thinking

When we think of relationships, and study it from a social perspective, we look at: how people construct facets of their identity based on social structures in a particular context and activity. improved relationships, more effective knowledge sharing). Relationships in the context of social networks (communities, collaboration).

Relationships and Identity: Two Sides of the Social Networking Coin

Collaborative Thinking

When we think of relationships, and study it from a social perspective, we look at: how people construct facets of their identity based on social structures in a particular context and activity. improved relationships, more effective knowledge sharing). Relationships in the context of social networks (communities, collaboration).

Without Relationship, We Are Nothing

Hildy Gottlieb

One of the things we learned in the week with our Consultants Class was the extreme value placed by the Maori on relationship-building. “It

Netflix’s Tricky Dance with Facebook

Alchemy of Change

For Your Personal Viewing Pleasure… One of the first thing to look at in the Netflix/Facebook relationship is the issue of identity. Once the service becomes more personal, it will be easier for Netflix to invest in creative, fun ways of gathering more meaningful information about your relationships to the movies you watch.

C3: a new approach to Collaborative Project Management

The Bumble Bee

Think Differently Important as this is, it is at most only half of the story of successful project management. Conclusions*3. Constituencies*3.

2013 10

Real Story Group: Enterprise Collaboration and Social Software Market in 2016

Michael Sampson - Currents

I have been a long-term fan of this report from Real Story Group, and have recommended its purchase to many clients. Collaboration Software

2016 63

Part 2 - Relationships and Identity: Two Sides of the Social Networking Coin

Collaborative Thinking

With several years experience across call centers in different companies (spanning health care, traditional insurance, as well as annuity and pensions), she has a very low call-to-escalation ratio and receives high marks from post-call surveys. However, in the product development community the reaction is very different.

Social Media Teams: Different on the Agency Side than Internal

Web Social Architecture

But on the agency side, the whole thing is different. Does this sound like a statement of the obvious? And staff it you must.

The Credit Crisis and Social Software - Part 1 - Why we need a return to credit based on social relationships

Green Chameleon

Wealth was not money but the health and extent of your relationships. So the central relationship is weakened by design. I think so.

/Message: Everything Is Different

John Tropea - Delicious Social Network

/Message « Enterprise 2.0 Albert-László Barabási, from Linked The short story collection was a critical failure and soon sank into obscurity.

Things are different in Alaska

Chris Corrigan

Anchorage is a different beast. What pieces of interesteing difference there are - the Namaste Shangri-la curry house for example, or Ray’s Vietnamese - lie hidden away in cold suburban plazas surrounded by divided roads, equipment dealerships and super stores. On the stepe of the Chugach Mountains north of Anchorage.

What’s the Difference between a staff & a citizen?

John Tropea - Delicious Community

Put another way, the futility of constant efforts to improve relationships between organizations. What button was pushed here?

qualities of different social experience models

John Tropea - Delicious Community

Friday August 01, 2008 Qualities of different social experience models (why there is no single idea behind "Community") I read Jonathan Trenns recent posts on the fallacy of community (and more on it ) which seems to argue the concept of community but combine a number of different elements together: culture (mostly), governance, and structure.

Best Upsell is Education #Dropbox #marketing

Laurel Papworth- Social Network Strategy

How can I recommend Dropbox when the only relationship I have with them is 0.06% of what it could be? I pay about 100 bucks a year for Dropbox.

2017 50

‘The New World’. Fact and Truth in 2017

Jenny Connected

It pulled together and tried to explain society’s changing relationship with truth. Has our relationship with truth changed over time?

2017 64

Diversity is hard

Jenny Connected

I would add that in addition many different resources are needed to inform these ideas or opinions. And difference does not mean opposition.

2017 50

Anecdote: The difference between cooperation and coordination

John Tropea - Delicious Collaboration

We are interested in when its unhelpful to collaborate, examples of when collaboration has failed, and how collaboration differs from similar terms such as co-operation and co-ordination. Sort of like the difference between wiki/blog shared conversation (KM) and supply chain logistics and e-commerce (IM). Follow me on Twitter.

Power Posing: The Art and Science of Making Posture Work For You

The Bumble Bee

Think Differently That is, the way we pose our bodies "speaks" not only to those around us, but to ourselves as well.

The Illusion of Control


We seem to have become just that, pure data , i.e. * the* product , leaving out entirely our networks, connections and relationships. . Instead.

2016 83