Adoption Strategies at Firms Using Central Desktop

Michael Sampson - Currents

In a month I’ll be attending and speaking at Collabosphere 2015 , the PGi / Central Desktop user conference in Austin TX. In advance of my two sessions I spoke with some Central Desktop customers about their adoption framework, and it was heartening to hear the strategies employed. When executives sponsored the use of Central Desktop, and were actively involved themselves in the use of the tool, results were better than when executives were indifferent.

Central Desktop: 9 Types of Collaborators

Michael Sampson - Currents

Central Desktop released an infographic, featuring nine types of collaborators : Types include the ringleader, the stealth ninja, and the socialite, among others.

Collabosphere 2012—Central Desktop's Annual Collaboration Conference

Michael Sampson - Currents

Central Desktop's annual collaboration conference for customers and partners is happening October 21 to 23 in Santa Monica. Here's the agenda as it stands today: Early bird registration ends September 15. Conference Notes

Central Desktop User Conference - September 2011

Michael Sampson - Currents

Central Desktop have announced today its first ever user conference - coming up in September 2011. I can't attend due to other commitments, but it's looking good this far out: " Please join us at Collabosphere 2011: Elevate, Central Desktop's first annual user conference!

Kudos to Central Desktop - User Adoption & Training

Michael Sampson - Currents

So I was delighted to hear yesterday of Central Desktop's new User Adoption & Training section in their help center - yes, there is material in "Help" about the application, but they have lifted their sights to the wider challenges too.

Common Ground - by Central Desktop

Michael Sampson - Currents

Central Desktop released Common Ground , a new collaboration solution for marketing agencies: " Central Desktop, provider of the industry-leading cloud-based social collaboration platform for businesses, today announced the availability of its CommonGround edition, a new collaboration solution designed to help marketing agencies maximize billing hours and increase client retention. Central Desktop has long offered the first, and is now moving into the second.

Moxie Offers Free Desktop Sync Capability for Moxie Spaces

Portals and KM

 I recently spoke with Tara Sporrer, Moxie's VP of Marketing, and Nikhil Govindaraj, Moxie's VP of Products about their new desktop sync capability. The desktop sync capability provides the ability to work offline in the Windows desktop environment.

What is Next for Desktop Productivity Tools?

Portals and KM

According to a new Forrester report, The Next Wave of O?ce ce Productivity. by Sheri McLeish with Matthew Brown and Joseph Dang, Microsoft Office continues to dominate both in the enterprise and at home to no surprise. However, changes are affecting enterprise productivity strategies, such as Web 2.0, enterprise 2.0, and the consumerization of IT.

User Adoption Strategies: The Central Desktop Approach

Michael Sampson - Currents

This report analyzes the use and effectiveness of user adoption strategies for the Central Desktop service, among a reference group of current Central Desktop client organizations. Central Desktop Plus Other Tools (Question 1). Smaller Organizations Use Central Desktop (Question 2). This report is for any organization looking at using the Central Desktop service, who wants to make effective decisions about user adoption. Published: March 2010.

Box SimpleShare: Seamless Integration Between Desktop and the Cloud

Michael Sampson - Currents

Box announced SimpleShare , a desktop application for seamlessly sending files, images and screencasts to the cloud: " Today, the Box team is happy to introduce our newest desktop application, SimpleShare. Instead of taking a screenshot, saving it to your desktop, then uploading it to Box, Simple Share allows you to draw a region and instantly get a shared link to the image. You can even drag files from your desktop to the SimpleShare icon to instantly send them to Box. ".

User Adoption Strategies: The Central Desktop Approach

Michael Sampson - Currents

This report analyzes the use and effectiveness of user adoption strategies for the Central Desktop service, among a reference group of current Central Desktop client organizations. Central Desktop Plus Other Tools (Question 1). Smaller Organizations Use Central Desktop (Question 2). This report is for any organization looking at using the Central Desktop service, who wants to make effective decisions about user adoption. Published: March 2010.

New Report: User Adoption Strategies for Central Desktop Users

Michael Sampson - Currents

The first document is now done: the analysis of the results from over 200 organizations using the Central Desktop service. Somewhere people have to be trained on the basic concepts of the tool—how to describe Central Desktop, what its various tools are, how it works conceptually. For purchasing details (and free access to the Summary), see User Adoption Strategies: The Central Desktop Approach.

Desktop Search: What Would You Recommend?

Michael Sampson - Currents

One of my clients is looking for a search product, at the desktop level. they disallow Google search on the desktop, due to performance reasons. Here's the situation: - they use Exchange 2007 and Outlook 2007. they use Symantec Enterprise Vault to archive email. they find the search tool in Outlook 2007 no good. they find X1 Search stops working, and when it does work, it isn't fast enough.

Intuit QuickBase Moving Desktop Database Users into Enterprise 2.0

Portals and KM

There is both an increase in cloud offerings to enhance connectivity and an increased connectivity between desktop applications and web services. Liz mentioned one non-profit that kept track of their events on a desktop database hosted on a single laptop.

"Why Winging It Isn't a Strategy" - A User Adoption Webinar with Central Desktop

Michael Sampson - Currents

I will be presenting a webinar in conjunction with Central Desktop on July 19 (US time) on user adoption - the title is Why Winging It Isn't a Strategy : " Can you be successful without a plan for rolling out your collaboration initiative to users?

Getting a 50% Increase in Productivity - A Central Desktop Case Study

Michael Sampson - Currents

Increase Visibility, an online marketing services firm, is using Central Desktop to support team communication and client tracking. A case study on the Central Desktop web site says: " With more than 300 clients, five company divisions and 15 teams, Increase Visibility needed a central hub to house all of its project and client information. Using Central Desktop as a centralized repository for files and discussions improved Increase Visibility's productivity by at least 50%.

Central Desktop Using Twitter for Sales, Service, and Brand Monitoring Conversations

Portals and KM

I have written about Central Desktop several times (e.g. Central Desktop Moves Up with Enterprise Edition and How Barack Obama is Using Web and Enterprise 2.0 in the US Primary Campaign Through Central Desktop ). If they saw conversations about Central Desktop or relevant social media issues, they would join the conversation. Isaac said they were able to respond to questions about Central Desktop, as well as both positive and negative issues.

Google’s Purchase of Video Compression Provider On2 Moves it Closer to Desktop TV

Portals and KM

Google recently purchased video compression provider On2 Technologies for about $106.5M. As Gartner’s Andrew Fran k writes, this is a “relatively small sum in the heady world of Internet valuations, for a company that’s been steadily losing money on less than $20M in annual revenue.” However, they have an interesting technology and the On2 purchase may be the clear signal of the plans Google has to enable video beyond the computer, taking it out of the home office and into the living room.

The dangers of mixing web and desktop

Web Community Forum

Making web apps more desktop-like means removing security features. And I understand Google’s interest in making web appls feel more like desktop apps. I also approve of the idea that we want web-based applications to look, feel, and respond like native desktop applications.

The dangers of mixing web and desktop

Web Community Forum

Making web apps more desktop-like means removing security features. And I understand Google’s interest in making web appls feel more like desktop apps. I also approve of the idea that we want web-based applications to look, feel, and respond like native desktop applications.

Central Desktop - Web Based Team Collaboration and Productivity Software

John Tropea - Delicious Collaboration

Quick Tour Central Desktops SaaS social technology platformis built for next-generation business teams that want to save time, cut costs and manage daily workactivities. Web-Based Software Central Desktop for Salesforce.com Why Central Desktop? What Others are Saying See How Customers are using Central Desktop! Real-Time Collaboration - Schedule and host web meetings through Central Desktop and share information in real-time.

Crap free computers | Full Circle Associates

Nancy White

I have let my replacement cycle get out of synch and am going to have to replace both my desktop and my laptop, but the laptop is more mission critical. Home About Full Circle Contact Resources Wiki Full Circus Full Circle Associates connections for a changing world, online and offline… Aug 07 2008 Crap free computers Published by Nancy White at 6:53 am under technology stewardship It is getting to be that time again — computer replacement.

2008 100

User Adoption - "Why Winging It Isn't a Strategy"

Michael Sampson - Currents

Webinar - Why Winging It Isn't a Strategy View more presentations from Central Desktop. Yesterday I presented at a Central Desktop webinar on the topic of user adoption. The specific focus was on the importance of having a strategy, and not "winging it." Slides are above.

Free Webinar on User Adoption Strategies (26 May 2010)

Michael Sampson - Currents

As a follow-on to the publication of User Adoption Strategies: The Central Desktop Approach , I will be presenting a webinar in conjunction with Central Desktop on the key findings of the research. " You are invited to join a free webinar hosted by Central Desktop's CEO, Isaac Garcia, with special guest Michael Sampson, renowned Collaboration Strategist and independent advisor on collaboration strategy best practices.

2010 109

Co-Authoring in Excel – the 2017 Update

Michael Sampson - Currents

Today, we’re enabling co-authoring in Excel on Windows desktops for Office Insiders Fast. Roll forward a few months, and co-authoring in Excel on Windows desktops was released to Office Insiders Slow – in the 1707 (“201707”) release of Excel.

2017 116

Mindjet for iPhone and iPad

Michael Sampson - Currents

Both are free, and integrate with Dropbox for synchronization to a desktop or laptop computer. Mindjet released apps for the iPhone and iPad , to allow mind mapping on the go. See the App Store for Mindjet for iPhone. Idea Management

2011 114

Make or Break User Adoption Strategies – my talk at Collabosphere 2015

Michael Sampson - Currents

In late September I had the privilege of attending and speaking at the Collabosphere 2015 conference in Austin TX, hosted by Central Desktop. Thanks much to the Central Desktop team for their scheduling flexibility at the last minute. My trip was shorter than originally planned due to family circumstances, but I was still able to present the two sessions I had agreed to present. It was great to be there.

2015 122

Convo Provides New Web Version and Enhances Features

Portals and KM

They have added a native Web version to go along with the existing desktop Adobe version.    Many other collaboration platforms began as a Web app and then created a desktop app with a subset of the functions. For Convo the desktop version is fully featured.

2012 201

Collabosphere – a Month Away

Michael Sampson - Currents

In a month I’ll be in Austin TX for the Collabosphere conference hosted by Central Desktop / PGi. I’ve got a couple of sessions to deliver at the conference (Monday and Tuesday at 2.15pm), and will be on the ground in Austin for five days.

2015 142

Aligning Collaboration with Business Processes

Portals and KM

Real time communication is being added to the desktop with new investments in desktop videoconferencing (33%), unified communications (32%), instant messaging (30%), and web conferencing (31%).

2011 198

Surface Studio – the Surface Hub for Professionals?

Michael Sampson - Currents

At its reveal event in New York yesterday, Microsoft introduced the Surface Studio, its first desktop computer under the Surface brand.

2016 116

harmon.ie for Office 2013 Enhances SharePoint Access in Cloud and Elsewhere

Portals and KM

According to Lavenda, the new plug-in for Office Web Apps (OWA) provides the same integration of SharePoint collaboration and social capabilities in the cloud-based email client as they do on the desktop.   Below is a sample desktop screen of harmon.ie

2012 182

Feed Reader Highlights - February 24, 2009

Community Guy

Firefox Mobile (aka Fennec) Will Sync Tabs with Firefox on Your Desktop [Fennec]. PHOTO: Less as a sales tool: five by Haagen-Dazs. The LEGO Group Makes Fast Company's Top 50 Innovative Companies!

2009 89

Adobe Catches The Real-Time Wave

Collaborative Thinking

Adobe Wave: Lets publishers “wave” hi to users directly from the desktop. For example, if you’re a reader of VentureBeat , and want VentureBeat article links to appear on your desktop as soon as they’re published, Adobe Wave lets you select that option.

2009 130

Four Pillars of Successful Communities of Practice

Chris Collison

Take a look around you colleagues’ office or workspace or electronic desktop – you’ll see what their passions and concerns are. Every so often, it’s good to revisit some of the fundamentals of knowledge management and reflect on their continuing importance to the field.

2013 99

Convo Provides New Web Version and Enhances Features

Portals and KM

They have added a native Web version to go along with the existing desktop Adobe version.    Many other collaboration platforms began as a Web app and then created a desktop app with a subset of the functions. For Convo the desktop version is fully featured.

2012 141

Collabosphere 2015 in late September (Austin, TX)

Michael Sampson - Currents

In late September, Central Desktop, a PGi company will be hosting its annual conference in Austin TX – Collabosphere 2015. I’ll be there, and am delighted to say that I’ll be speaking too. My talk is on user adoption: Make-or-break user adoption strategies for every business.

2015 142

Protecting Mobile Devices

Michael Sampson - Currents

The “mobile first” mantra refers to the preferential use of a mobile device before a desktop or laptop. Mobile devices as endpoints to corporate information have taken the world by storm.

2018 116

Moxie Integrates with Microsoft Dynamics CRM

Portals and KM

I have covered Moxie Software ™, enterprise social software provider, before (see Moxie Provides Free Desktop Sync Capability with Moxie Spaces and Moxie Announces Spaces to Enhance Customer Engagement ). 

2013 176

Mountain Lion More Phone-Like: Simplicity, Security, Syncing

Michael Sampson - Currents

Pete outlines three advantages of desktop computers becoming more phone like , with the first being simplicity. The rise of the iPad and iPhone prove that there's huge demand for such simplicity, and that desktops too will need to become more streamlined. He notes the downside too: " The main reason Apple wants to make Macs work like the iPhone and iPad is simple. Or rather, simplicity.

Phone 109

harmon.ie Connect Integrates with SharePoint

Portals and KM

Now harmon.ie ® has created a way to bridge the gap between Apple and Microsoft to create a unified social user experience for the enterprise across the iPad, iPhone and desktop with harmon.ie Connect for SharePoint has announced that they offer users the following capabilities:  Same Activity Stream across the Desktop and Mobile Devices – Any action performed through one harmon.ie offers at full SharePoint solution for mobile and desktop. I have covered harmon.ie

Bringing Enterprise 2.0 to Non-Profits – Central Desktop’s Contest

Portals and KM

To help with today’s tough economic times, Central Desktop , the social technology platform used by the Sierra Club and Obama Presidential Campaign, is announcing a call for entries to win a year subscription of Central Desktop. I have written about them (see Wiki-based Collaborative Platform with Central Desktop ) and about their work with the Obama campaign I see How Barack Obama is Using Web and Enterprise 2.0 in the US Primary Campaign Through Central Desktop.).

E-Learning 3.0: Cloud Computing

Jenny Connected

The conceptual challenge is that it doesn’t matter whose computer it is, that it could change any time, and that we should begin to think of “computing” and “storage” as commodities, more like “water” or “electricity”, rather than as features of a type of device that sits on your desktop. Storing your information on OneDrive, SharePoint, or an email server is much different from keeping that data on a desktop hard drive or a USB stick.

Cloud 140