Monetizing: Virtual Goods venture capital 2009

Laurel Papworth- Social Network Strategy

The platform is based on an innovative engagement-marketing model in which users earn points or virtual currencies by participating in unique advertising offers that are specially engineered for targeting, relevancy and maximum conversions. business models virtual goods

2009 202

Attributes of Thriving Online Communities

Online Community Strategy

I was primarily focused on designing the site, rolling out new features (like one of the first peer networks in the space), and tweaking architecture. Defined rank and reputation model; extending management to members.

2013 93

Designing Web-Based Communities for Professionals


Designing online communities for business is a subtle blend of creating the right business model, a clear understanding and service of member needs and a usable interface that enables professionals to focus on engagement. What’s unique about designing for a professional community?

KM World and Enterprise Search Summit 2010 Notes: Designing Social Search in the Enterprise

Portals and KM

I attended the workshop, Designing Social Search in the Enterprise. How do we know what to look for in search tools, services to add into the mix, and or design elements that will make an impact? Our experienced designer frames these relevant models of social search and walks though how to think through the problems to get to a more optimal solution.

2010 148

Living by Design: Measuring Collaboration

John Tropea - Delicious Community

Living by Design. Effective design, initial content seeding and proactive facilitation are critical factors for re-firing in the innovation engine. metrics. Of course, you can replace "communities" with "team" if it fits better with your model.

Tapping the Network to Facilitate Innovation « emergent by design

John Tropea - Delicious Social Network

Skip to content emergent by design Home support who’s the architect? The problem is, humans weren’t designed for mechanization. We were designed to create. The Beginnings of a Competency-Model Foundation Social Network Analysis Case Studies (Valdis Krebs) What makes an effective knowledge worker? i think that as new economic models are put into place that support social production, this idea will take off at a larger societal level.

An Idea Worth Spreading: The Future is Networks « emergent by design

John Tropea - Delicious Network

emergent by design Home who’s the architect? It seems like the wealth of the entire nation is being funneled right to a couple thousand fortunate people, and all of us are still working pretty damn hard to make ends meet, yet ultimately supporting that model. It doesn’t have to be professionally designed, it can be a simple free blog, but you need to have a place where you show off your work, whatever your work may be.

2010 44

A Framework for Designing and Implementing CoPs - KM Edge: Where the best in Knowledge Management come together

John Tropea - Delicious Community

Sign In Home KM Topics KM Overview Case Studies About Us Search A Framework for Designing and Implementing CoPs APQChas developed an organizing framework for an enterprise-wide approach tocommunities. This framework provides best practices across the entire CoP lifecycle, from planning and positioning a community program to designing,launching, and sustaining effective communities. Most leading firms donot rely solely on automated tools for community metrics.

Five good principles for organizational transformation

Chris Corrigan

Today corporate transformations must be designed and executed quickly and routinely—not as once-a-decade events. Management teams are looking for best practices that increase speed and reduce the risk of pursuing business model innovation and change. Leaders will also need to develop metrics that measure short-term progress. Collaboration Cynefin Design Leadership Learning Organization

2016 36

Social network analysis: how to use it for online networks using social media?

Joitske Hulsebosch

Would it be possible to do a SNA where you invite people to make their own models before presenting the diagrams and metrics that look so scientific that people may not dare to challenge them? One of my huge interests is networks and how they can thrive online.

2013 201

SIKM community presentation

Digital Habitats

Yes… and, the attractor factor is emphasized now, and our past social process models were heavily relationship centric. trust models). says Nancy) That is the spectrum of tech stewardship but the metric for effort and success is always sense making. February 16, 2010.

2010 159

Defining Social Media

Collaborative Thinking

Social media enables public and transparent participation models where people and organizations interact as peers. Social media itself is not a single technology or set of technologies as much as it is a design point for the application of social tools or leveraging of social platforms. Breaking it down: Social media enables public and transparent participation models where people and organizations interact as peers. It is a design point for a desired participation model.

Microsoft Excel: The Bumblebee's six most useful Excel add-ins

The Bumble Bee

NodeXL also calculates key network metrics such as Degrees Centrality, In-Betweeness and Closeness. Solver: What is the optimum solution to my model? There are a plethora of excel add-Ins out there, many of which aim to improve or extend a feature which excel already performs.

2012 166

Digital Workplace Conference 2016 in New Zealand

Michael Sampson - Currents

Some comments on those: Ambiguity, Fetishes and Teddy Bears: The Modern Workplace Survival Kit (Paul Culmsee and Kailash Awati), focused on the positive and negative ways that models (a way of reducing uncertainty and ambiguity) can used in organisational life. Paul and Kailash led a fun activity during their session to show how to build a model and give it an impressive sounding name, and provided a categorisation of how people respond to and use models in their work.

2016 89

KM World Session Notes: KM for the Future

Portals and KM

Bob continued by saying we are now talking about metrics. Patrick said that Dave seems to imply the KM is staking claims in other areas such as HR, IT and organizational design. Value networks priced the need flexibility to come beyond the tangible to model role based collaboration.    Patrick said we are moving beyond metrics to modeling. Patrick asked who does the modeling and Verna said it is the people who do they work, not outside experts.

KM 126

Leading from the Bottom

Governance in a Networked World

Quinn’s inverted hierarchy model for new service led economies. A network model of a well functioning hierarchy will show cohesive networks at the executive level. Even office or workplace designs reinforce the hierarchy. We have been long term advocates of J.B.

2013 130

Notes on INV101 Strategy in Action: Messaging and Collaboration

Michael Sampson - Currents

shipped Notes/Domino 8.5.3 - improvements in mail, calendar, designer, and Traveler. Has a new pricing and licensing model. new features coming - password expiration, IMAP access, detailed metrics, etc. - Ed Brill, Director, Product Line Management at IBM Collaboration Solutions (Notes and Domino, IBM Docs, SmartCloud Notes, and more), is presenting the messaging and collaboration strategy session.

What’s in a Role? Another relic of the industrial age?

Governance in a Networked World

The problem is that this model was designed for an age when the majority of staff were engaged in repetitive industrial style work. Unfortunately the same model is being applied to call centre operators. The ‘production’ metric is number of calls made or serviced.

2013 130

Twitter is Not a Social Network

Alchemy of Change

Twitter’s data model and messaging system is so primitive compared to Facebook’s, or even that of Buzz or MySpace or Friendster or Digg etc. 7 written by Dave Nattriss about 1 month ago Reply Quote Twitter is not 25% the size of Facebook, by the way, by any metric.

Got Governance?

Ant's Eyeview Blog

In the journey, there is process design and process implementation. Audit and frequent review of operational metrics ensure that process (and more importantly the outcomes) don’t suffer from Social Process Atrophy (getting lax on social outreach service levels, infrequent content generation). Your governance model might be in need of a tune-up. With the new year, you might find yourself cleaning up from 2011. Have you ever cleaned up your processes?

Mock Thesis Proposal: Personal Support Networks During Periods Of Employee Transition, Part 1

Collaborative Thinking

From a management perspective, employees that are both motivated and proficient in their role is often the objective of strategic human resource initiatives such as talent management, employee engagement, skill and competency goals, and staff retention metrics. A SNS designed with certain personal support affordances helps employees creates the social infrastructure they need to better self-direct their career progression. Abstract.

2011 152

Collaborative Thinking: Why Is Social Software So Important?

Collaborative Thinking

In a June 2004, Tim O’Reilly coined the term “ architecture of participation ”(AoP) to describe systems designed for user contributions. The term is very relevant concerning social software and way IT strategists have traditionally designed, built and deployed enterprise applications.

Online Community Expert Interview: Rawn Shaw, IBM

Online Community Report

In my focus on metrics and business value, there is so much social computing going on that we have tons of data provides truly invaluable research and analysis opportunities. I’d say its IBM developerWorks, our community for developers, designers and software users.

Understanding the Real Structure within Your Organization with NetAge OrgScope

Portals and KM

After some investigation, NetAge decided to build OrgScope on StarTree, a hyperbolic viewer designed for visualizing large data networks. OrgScope provides models of organizations that everyone can share, contributing to real transparency.

2008 130

Online Community Expert Interview: Rawn Shah, IBM

Online Community Report

In my focus on metrics and business value, there is so much social computing going on that we have tons of data provides truly invaluable research and analysis opportunities. I’d say its IBM developerWorks, our community for developers, designers and software users.

Online Community Expert Interview: Rawn Shah, IBM

Online Community Report

In my focus on metrics and business value, there is so much social computing going on that we have tons of data provides truly invaluable research and analysis opportunities. I’d say its IBM developerWorks, our community for developers, designers and software users.

Reality Check 2.0

Collaborative Thinking

But since many social applications are not transactional or process-specific in a traditional sense (they can augment such systems, or be used in their own unique way) - it means we need to establish methods around adoption practices to gauge how people really get work done and how work models change as a result of social applications (which relates back to " due diligence - establishing a standard of care "). Governance and metrics to support the above.

2008 116

Three tiers of collaboration » Column Two, James Robertson

John Tropea - Delicious Collaboration

While sitting in an airport on the way back to Australia, a overall model for collaboration coalesced in my mind, bringing together all the different aspects of collaboration. Capability Collaboration tools – designing and deploying effective collaboration tools.

2009 38

[KMers] Training Community Managers and Facilitators


4:02 pm elsua: About to multitask between this week’s #KMers chat & an internal community call on community metrics; should be fun! 4:29 pm stangarfield: Q3: we offer recommendations on how to manage communities, and metrics for monitoring community health #KMers.

What do we mean by engagement online? Reprise from 20019

Full Circle Associates

Tomorrow I’m doing a web meeting with a group of people who are designing, stewarding and facilitating globally distributed online communities of work, practice and information sharing. Role model passsion, and your own engagement. What do we mean by engagement online?

2014 73

What do we mean by engagement online? | Full Circle Associates

Nancy White

Role model passsion, and your own engagement. Use the metrics tools in the software you are using to keep an eye on page views, online indicators, and other measure that can at least tell you if someone has logged on.

Community Influencer Programs

Online Community Report

As a designer, how would you accommodate the opinion leaders? A minority of people use algorithms and metrics to identify the influencers. • Use metrics to see number and source of contributions and comments. • Note: This post is part of the OC Tribe series.

2009 46

Community ROI Report

John Tropea - Delicious Community

Ed Mitchell: Platform neutral Network and community design and facilitation; event design and facilitation. Many of us are wrestling with emergent community metrics and their meaning in this time of increasingly distributed community activity. ’), it seems not much has changed; to boot: they aren’t (although editors and IT bods were very very keen on web metrics, the business types hadn’t got to grips with them).

ROI 30

Aggregative or emergent identity? Rethinking Communities.

John Tropea - Delicious Community

But we also have another model that we can look at using namely that of a crew. I think there might be some comparisons between this model and the Cynefin model, but havent really had chance to explore them yet.

Productivity in a Networked Era – Assessing ROII (Return on Investment in Interaction)

John Tropea - Delicious Community

We are witnessing the death throes of management models that have outlived their usefulness. In an environment of continuous flow and interaction, there’s a need to consider an emerging metric: return on investment in interaction (ROII). Taylor’s brilliant research and models, generations of managers have carried stopwatches and pored over measurements in a continual quest to make things work better. It’s difficult for them to give up models they understand well.

Edge Perspectives with John Hagel: Community 2.0

John Tropea - Delicious Community

What are relevant operational metrics? Shifting performance metrics Dealing with the growing profit squeeze from customers and talent requires a shift from conventional measures of business performance to a new set of metrics.

2007 77

Twelve best practices for online customer communities | Enterprise Web 2.0 |

John Tropea - Delicious Community

Unique visitors is one often cited community metric that I’ve come across numerous times. While pilots can help find some good models early on, only sustained contact with customers will find out what they really need in a community. Designed for bold living.

Tomoye Ecco - Enterprise community of practice software

John Tropea - Delicious Community

With proven design and technology, we help you define (and refine) your strategy with our community growth model, ensuring you get the most from your community investment. Metrics reports in different time increments (last 7 days, 30 days, 90 days, lifetime).

Nuggets from Social Media workshops as of late…

Ant's Eyeview Blog

I’ve done a number of workshops the past few months with clients designed to do two primary things: Land a common understanding across the teams involved around what social media, communities and influencer programs really are and more importantly why it matters to a business. Drive a strategy development process that results in a project vision, objectives, roadmap and success metrics. It’s gratifying to see this resonating and opportunities to push the model further.

2008 45

Snippets - What can your company learn from the Communal Motorcycle Workshop?

John Tropea - Delicious Community

Covering social business, organisational design, social complexity, cognitive science, sociology, psychology, learning, art, parenting, bicycles. I guess the point is, the organisations we work for are not the same dynamics or business model as a member of the communal motorcycle workshop…but we can sure adopt the engaging and sensemaking attributes of this model. Archive. /. Snippets. Insightful things people say and do. Curator - @johnt.

2013 29

plan a little, implement a lot « Innovation Leadership Network

John Tropea - Delicious Community

Tim Kastelle & John Steen Innovation Leadership Network Home About Popular Posts Talks « innovative innovation research the roots of innovation » plan a little, implement a lot That’s a saying that one of our research partners attributed today to Etienne Wenger, and which he said was one of the ideas that drove their successful implementation of a Communities of Practice initiative.

The Value of Community Management

John Tropea - Delicious Community

Some approaches we are seeing to understand this value are social network analysis and systems dynamics modeling but both require an advanced understanding of the approach to effectively use.

2011 66

Differentiating Between Social Media and Community Management

John Tropea - Delicious Community

In low complexity markets and use cases (think Sharpie pens ) the focus is on social media because the relationships desired between Newell Rubbermaid and Sharpie customers does not need to be that deep – and the business model cannot support deep relationship development (i.e. Adobe’s design tool communities are a good example of this – customers help each other maximize the use of the tool, creating better adoption and affiliation.

2010 60