My Favorite Knowledge Management Story and its Lessons Learned for Today

Portals and KM

Knowledge management has been around for over twenty years now. This is also one of the clearest cases I have seen of an organization moving to a knowledge-based business model and then aligning its knowledge management system to directly support this new model. In the 1990s, Ryder’s management began to notice important changes in the company’s markets. A key part of this strategy would be to move to a more knowledge-based business model.

2012 136

Green Chameleon » Do Knowledge Managers Really Want to Share Knowledge?—Sharing as a Mating Game

Green Chameleon blog articles how-to guides events publications book videos about Do Knowledge Managers Really Want to Share Knowledge?—Sharing One of the questions asks what KM professional associations should do to support knowledge managers.

2007 130

Vanity Killed the Social Media Star


Or, better said, it all comes down to, finally, come to terms with the fact that our very own self-importance has managed to destroy Social Media and just leave it at Media , as we become … it. General Interest Knowledge Management Learning Open Business Open Leadership

2016 281

The Illusion of Control


Whether that may well be rather accurate, or not, you can tell me in the comments below what you think about it, if you wish, I have got this little theory going on in my mind that we, knowledge (Web 2.0) Where will your organisation knowledge go after it dies in their own Inboxes?

2016 223

Let The Next Adventure Begin – The With Whom (#CAWW)


In a now more than ever hyperconnected, networked and complex systems driven working environment I pretty soon came to the conclusion, as I went solo and independent, that my odds to make a bigger difference out there would have been more notorious by being part of a network of rather talented, passionate, engaged, inspiring and rather thought-provoking knowledge (Web) workers, with whom, if anything, you sense you aren’t anymore the smartest person in the room, the network is.

2014 218

The Downsides of Freelance Work


In this day and age of hyper-connectivity, of remote enabled collaboration, of networks and online communities as the new operating model, of digital technologies allowing you to transform work from a physical space (i.e. Freelancing Knowledge Management Learning Open Business Open Leadershi

2016 158

KM Edge: Where the best in Knowledge Management come together

John Tropea - Delicious Social Network KM

KM Edge: Where the best in Knowledge Management come together. APQC knowledge management km best practices. Knowledge Transfer in the Internet Age. Continue reading Knowledge Transfer in the Internet Age. -->. Multigenerational Knowledge Sharing: Whats in It for Me? One theme that emerged from these conversations is the pervasive struggle to promote knowledge sharing among various generations of employees. Knowledge Management.

Deb Lavoy on Promoting the Purpose Driven Organization and Designing the Collaborative Enterprise

Portals and KM

I recently spoke with Deb Lavoy, Director of Product Marketing for Digital and Social Media at OpenText , about enterprise design in the 21 st century.  She began by noting that we are moving from a mechanistic model for organizations to a more human model. Third, there is compounding collaboration which is designed is to “ensure that whatever our endeavor, we are leveraging, to the greatest extent possible, the work that has been done already.”

A Framework for Designing and Implementing CoPs - KM Edge: Where the best in Knowledge Management come together

John Tropea - Delicious Community

Sign In Home KM Topics KM Overview Case Studies About Us Search A Framework for Designing and Implementing CoPs APQChas developed an organizing framework for an enterprise-wide approach tocommunities. This framework provides best practices across the entire CoP lifecycle, from planning and positioning a community program to designing,launching, and sustaining effective communities.

Reflections from 2011 – Is Employee Engagement Still a Myth?


Yes, I know, we have seen , or been exposed , to a good number of really good articles that talk extensively about how to keep your employees , i.e. your knowledge workers , motivated to do their best and keep growing further in their career aspirations , contributions, purpose, meaning , etc.

Work Stream #4 – Speaking at Client Events


And ‘knowledge workers’ are simply those people whose job consists of having interesting conversations ’ and along with Biz Stone ’s wonderful write-up about how ‘ the future operating system for humanity is conversation ’ I don’t think it can get any better than that.

2016 130

Google Plus – One50, Two50 and TheRest


David Armano has put together an excellent blog post that describes, pretty nicely, the kind of impact that Circles will have with how we manage and participate further within our social networks.

Google 214

KM World and Enterprise Search Summit 2010 Notes: Designing Social Search in the Enterprise

Portals and KM

I attended the workshop, Designing Social Search in the Enterprise. How do we know what to look for in search tools, services to add into the mix, and or design elements that will make an impact? Our experienced designer frames these relevant models of social search and walks though how to think through the problems to get to a more optimal solution. Knowledge Sharing Platform from Knowledge Plaza).

2010 148

Green Chameleon » Getting Started on Your Intranet

Green Chameleon blog articles how-to guides events publications book videos about Getting Started on Your Intranet I am increasingly of the opinion that no knowledge management effort can avoid the intranet.

Making Business Sense of Social Media and Social Networking – Twitter For Business


I think we have got a unique opportunity that we didn’t have last time around, which is basically spend enough time to educate our knowledge workers into how to make effective use of these emerging collaborative and knowledge sharing tools within the social computing realm.

2011 204

Social Business Forum Highlights – Highlights from Breakout Sessions and Final Keynote


Reward individual participation (Which I guess I was hoping to see some progression from the traditional issues that have always come along with rewards and incentives in a knowledge sharing culture, but didn’t). Once again, I am on the road on to another business trip.

2011 195

My Top 10 Reasons Why I Bought an iPad 2


Design: Yes, good, … oh wait!, great design still sells big time! v2 is much slicker, rounded , feels lighter, rather elegant, smart even (Bought the white model, which probably add up a bit of glamour to it altogether, who knows!)

2011 191

Executing Enterprise 2.0: Dachis Group Acquires Headshift


Well, if back then we got hold of the wrong end of the stick by focusing on everything, but what we really needed to focus on (Processes and technology, mainly, over the people, i.e. the knowledge workers themselves), it looks like we are back at it again.

Groups 184

Key Findings About Communities - KM Edge: Where the best in Knowledge Management come together

John Tropea - Delicious Community

Possibilities include: to provide a forum through which community members can help each other solve everyday work problems; to develop and disseminate best practices, guidelines, and procedures for community members; to organize, manage, and steward a body of knowledge from which community members can draw; and to innovate and create breakthrough ideas, knowledge, and practices. Management can hamper or kill a community strategy, but it cannot make communities thrive.

CoP 28

Being Human – What Are You Afraid Of?


In that article he comes to reflect some more on why knowledge workers, in general, face some tough issues at work, while they keep pushing the limits on their wider adoption of social software within the enterprise. And your knowledge worker is the gatekeeper.

2010 198

[KMers] Training Community Managers and Facilitators


I have been participating in a good bunch of them sharing some further insights myself, but, above all, learning plenty more from a whole bunch of really smart and rather talented knowledge workers, willing to share openly their knowledge, extensive experiences and inspiring stories.

3 Benefits of KM, 3 Types of Community and Online Facilitation, Social Network Software, X-teams - Weekly Knowledge Management blog by Stan Garfield

John Tropea - Delicious Community

Knowledge management allows organizations to: Avoid redundant effort: No one likes to spend time doing something over again. Knowledge management allows us to share lessons learned, not only about successes, but also about failures. If engineers learn why highways and buildings collapsed during a previous earthquake, they can design new ones to better withstand future earthquakes.

2008 42

What’s your favourite flavour of KM?

Chris Collison

I think it’s one of knowledge management’s unsung heroes. Well, I see parallels with assumptions we make when we bring people together to share knowledge. Communties of Practice Knowledge Management Knowledge Sharing Metaphor ONA

2013 66

Living by Design: Measuring Collaboration

John Tropea - Delicious Community

Living by Design. How to share timely and useful information across the organization, reusing existing knowledge and channeling emerging experience. Effective design, initial content seeding and proactive facilitation are critical factors for re-firing in the innovation engine.

Green Chameleon » From Data, with Love

Green Chameleon blog articles how-to guides events publications book videos about From Data, with Love That most hallowed of mental models and glib explanations, the Data-Information-Knowledge-Wisdom hierarchy has taken a bit of a beating this week.

2010 189

Networks of Experts – An Oxymoron


Or, at least, not how you would have expected as a knowledge worker of the 21st century’s Knowledge Economy. Innovation Knowledge Management Learning Social Computing

Lessons on the hard job of designing communities in the organization | Bertrand Duperrin's Notepad

John Tropea - Delicious Community

Bertrand Duperrin's Notepad Thoughts on management, HR, social networks…and enterprise 2.0 entrepreneurship HR & Management 2.0 Most people now consider as an established fact that communities fill a gap in terms of knowledge exchange and capitalization and collaboration.

2011 61

What Could the Future of Money Look Like? « emergent by design

John Tropea - Delicious Network

Skip to content emergent by design Home support who’s the architect? Reply Jay Deragon permalink March 9, 2010 12:27 pm What is the knowledge in between our ears could be indexed, vetted, valued and traded. Would knowledge then become a trade-able asset?

2010 71

Nodes and links, technically speaking

Endless Knots

Like the economy, old mental models of our organizations are bankrupt. We've been developing a new model of organization for many years, one we believe is fit for these times.

2009 116

When knowledge sharing is the only option

Chris Collison

Here’s a way to visualise this using Csikszentmihalyi’s flow model. All of which leads me to wonder whether an age of austerity isn’t a good thing for knowledge management after all? Behaviours Design Innovation Knowledge Sharing Learning

Target Practice

Chris Collison

All of this got me thinking about how on-target we are in the way we exchange knowledge, good practices, worst practices and stories. Despite our best efforts, do people sometimes miss the mark when it comes to knowledge exchange? . Urinals. Do you spend much time looking at them?

Social Networks And Group Formation - Boxes and Arrows: The design behind the design

John Tropea - Delicious Social Network

Read more at Going Social Now more about Shiv Stories by Shiv Singh Practical Strategies for Creating a Successful Intranet [1 Comment] Value-Driven Intranet Design [3 Comments] Making Knowledge Management Work on your Intranet [2 Comments] A Web 2.0

2007 41

Tapping the Network to Facilitate Innovation « emergent by design

John Tropea - Delicious Social Network

Skip to content emergent by design Home support who’s the architect? The problem is, humans weren’t designed for mechanization. We were designed to create. At the organizational level, knowledge is often separated by department, and at a larger scale it’s separated by the notions of producer verse consumer. The Beginnings of a Competency-Model Foundation Social Network Analysis Case Studies (Valdis Krebs) What makes an effective knowledge worker?

Collaborative Thinking: Social Media & Pharmaceuticals

Collaborative Thinking

Connections Categories Attention Management AugmentedReality blogging Books BurtonGroupCatalyst07 BurtonGroupCatalyst08 Business_IT_Alignment CiscoCollab Collaboration Commentary Communication design digital+life e-Mail Enterprise 2.0

2007 130

Collaborative Thinking: LiquidTalk - Filling In The Daily Gaps

Collaborative Thinking

Spy » January 31, 2008 LiquidTalk - Filling In The Daily Gaps Intriguing idea but not sure theres a long-term business model here - technically, the barrier to entry seems small (re: IBM, Microsoft, Oracle or some other best of breed vendor). Managers can push content to specific users and review usage detail. Our services team helps organizations convert corporate knowledge into mobile content, manage devices and users and more.

2008 100

Collaborative Thinking: Socializing At Work - No Longer A Waste Of Time

Collaborative Thinking

Many organizations, as a result, foster a leadership, decision-making and information-sharing environment that values certain types of management activities and styles (e.g., Often, these management actions focus heavily on activities that optimize the efficiency and effectiveness aspects of its products and services. Corresponding management styles often created overly restrictive walled gardens that limit cross-functional interaction and information stovepipes.

2008 100

WorldChanging: Tools, Models and Ideas for Building a Bright Green Future: Cliff Figallo and the Evolution of Virtual Community

John Tropea - Delicious Community

Before joining The WELL, Cliff and conferencing manager John "Tex" Coate had been part of The Farm , a large, robust intentional community in Tennessee led by Stephen Gaskin.

2007 39

‘Communities’ and ‘Networks’: A Conceptual and Linguistic 2.0 Mess | Sonnez en cas d'absence


is, besides embodying new relationships between brands and customers, raising awareness among top managers about the potentials of collaborative work. de concepts et de vocabulaire A Small Attempt to Model Organizational Evolution EtoB: will enterprise 2.0

2010 51

How to Save the World

How to Save the World

Chart of group satisfaction by size, from Life With Alacrity E lisabet Sahtouris wrote an article in 2005 called The Biology of Business ,which began with a dubious recapitulation of Darwins model andexplanation of evolution, and then attempted to apply this model tobusiness ecosystems.

2008 51

Facilitation Card Decks

Nancy White

This is probably why I was so attracted to the “drawing on walls&# involved in graphic facilitation , kinesthetic modeling and just plain PLAY as a way to work together. I’ve been using these cards for years and in almost every way except as design method cards.

How to Save the World

How to Save the World

September 17, 2007 Could You Be a Model Natural Entrepreneur? Likewise I dont believetechnologies will save us, because, as James Kunstler points out, theyare designed to enable us to continue to live the unsustainable way wedo now, a little longer. Some of these working models will be better, responsible, sustainable ways to live : Models of radical simplicity, love and generosity, let-self-change, self-sufficiency and intentional community.

2007 35

How to Save the World

How to Save the World

M y book on Natural Enterprises proposes a partnership model for new enterprise formation and sustainability. Is the corporation, as a model, a hopelesscase, or can it be reformed or reinvented? Even those who argue that the three bottom linesshould, in the long run, coincide, have to concede that in the shortterm -- the horizon of most corporate shareholders and managers --profits always trump social and environmental responsibility. Personal Knowledge Management.

2007 35

Blog>> From Data, with Love

Green Chameleon

That most hallowed of mental models and glib explanations, the Data-Information-Knowledge-Wisdom hierarchy has taken a bit of a beating this week. Better to think that KNOWLEDGE is the way we create INFORMATION from DATA.

2010 189