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Social Network Sites: Definition, History, and Scholarship

John Tropea - Delicious Social Network

This can result in connections between individuals that would not otherwise be made, but that is often not the goal, and these meetings are frequently between "latent ties" (Haythornthwaite, 2005) who share some offline connection.

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Competitive advantage from better interactions

John Tropea - Delicious Collaboration

These "tacit" activities—involving the exchange of information, the making of judgments, and a need to draw on multifaceted forms of knowledge in exchanges with coworkers, customers, and suppliers—are increasingly a part of the standard model for companies in the developed world. But building these advantages wont be easy: companies must alter the way they craft strategies, design organizations, manage talent, and leverage technology.