Making Social CRM “Friend Discovery” Real

Alchemy of Change

Friend Discovery&# is a new idea for Social CRM that connects the Customer Relationship Management (CRM) database in an organization with the social networks of its customers and other stakeholders. How Friend Discovery Works. They also know what products my friends have.

Re-Thinking Follow Models Within The Enterprise

Collaborative Thinking

Past incarnations however were perhaps so subtle and housed within a particular use case scenario or application context, that we never really thought about how the model could be leveraged in a very broad and compelling manner. Social network sites ( defined by boyd and Ellison for consumer sites in 2007 and extended by myself (while at Burton Group) to apply to enterprise sites in 2008 ), were instrumental in making follow models more prominent.

Model 150

RIM PlayBook - Four Models are Coming

Michael Sampson - Currents

Earlier this week, RIM announced four upcoming editions of the RIM PlayBook, to be available in the second half of 2011: " RIM’s family of upcoming BlackBerry 4G PlayBook tablets will deliver professional-grade, consumer-friendly experiences that redefine the possibilities of mobile computing.

Model 148

Help us co-design a Living Lab to show #thewayahead for London’s civil society

Social Reporter

This could range from people using their smartphones to connect with friends, family and other interests – and groups and organisations – to campaigning and organising, and to the sort of innovations listed by NESTA and the Nominet Trust.

2016 207

Micro-blogging: Friend or Foe For Unified Communications

Collaborative Thinking

My premise (which I've publically discussed previously in this blog, sometimes under the term "social messaging") is that micro-blogging's broadcast model, coupled with its "follow", hashtag and other filtering/categorizing capability creates a "sense of space" within the stream. Micro-blogging alters this model via a broadcast stream pattern of posts that are public (in general). However, we need to alter the way we design, architect, and deliver such capabilities.

Help us co-design a Living Lab to show #thewayahead for London's civil society

Social Reporter

This could range from people using their smartphones to connect with friends, family and other interests – and groups and organisations – to campaigning and organising, and to the sort of innovations listed by NESTA and the Nominet Trust.

2016 130

Help us co-design a Living Lab to show #thewayahead for London's civil society

Social Reporter

This could range from people using their smartphones to connect with friends, family and other interests – and groups and organisations – to campaigning and organising, and to the sort of innovations listed by NESTA and the Nominet Trust. creating a model for co-designing local solutions that could be useful in later phases of The Way Ahead. Recently I’ve been writing at mediablends.com about a major initiative from London Funders, called The Way Ahead.

2016 100

KM World and Enterprise Search Summit 2010 Notes: Designing Social Search in the Enterprise

Portals and KM

I attended the workshop, Designing Social Search in the Enterprise. How do we know what to look for in search tools, services to add into the mix, and or design elements that will make an impact? Our experienced designer frames these relevant models of social search and walks though how to think through the problems to get to a more optimal solution. There are several types of social search – friend/colleague filtered social search.

2010 148

With a 50 Friends Limit, Path Is the Opposite of Twitter

John Tropea - Delicious Social Network

Path Path calls itself “The Personal Network&# because it’s determined to go against the example set by Twitter Twitter ’s follower model; you are limited to just 50 friends on Path. With a 50 Friends Limit, Path Is the Opposite of Twitter [.]

2011 80

Guidelines for Group Collaboration and Emergence « emergent by design

John Tropea - Delicious Collaboration

Skip to content emergent by design Home support who’s the architect? As we design new systems, it will be important to frame the experience in a way that values and rewards productive participation and contribution.

Problems with MOOC research

Jenny Connected

I would expect most people who work in education to recognize this model (the hypothetico-deductive model), particularly those with a science background and those who read research papers, many of which follow this model.

2014 238

Green Chameleon » From Data, with Love

Green Chameleon

www.straitsknowledge.com blog articles how-to guides events publications book videos about From Data, with Love That most hallowed of mental models and glib explanations, the Data-Information-Knowledge-Wisdom hierarchy has taken a bit of a beating this week.

2010 189

What Could the Future of Money Look Like? « emergent by design

John Tropea - Delicious Network

Skip to content emergent by design Home support who’s the architect? We need to be thinking much more deeply about social models which do not depend on any form of currency. As Rushkoff tells us so clearly, that system was designed with a different purpose.

2010 71

Monetizing: Virtual Goods venture capital 2009

Laurel Papworth- Social Network Strategy

IMVU is a Instant Messenging social network – last time I saw it, you could either have a text based window like MSN Messenger or flip to a 3D avatar room and invite friends in. QuizStar is a casual online game and it is a great way to have fun with friends and meet new people.

2009 202

Core Principles for the New Economy: Human Agency & Enlightened Self-Interest « emergent by design

John Tropea - Delicious Collaboration

emergent by design. The geography of a scenes is nurtured by several factors: Mutual appreciation — Risky moves are applauded by the group, subtlety is appreciated, and friendly competition goads the shy. Whether p2p is coopted into a corporate capitalist framework or becomes a separate model of self-organized production in its own right, depends on who has the most leverage from owning the means of production and being able to walk away from the bargaining table.

2012 51

Anecdote: Explaining the action-oriented communities of practice model

John Tropea - Delicious Community

Home What we do Keynote Speaking About Us Whitepapers Anecdote Associates Clients Contact us Categories Anecdotes Blogging Books Change management Collaboration Communities of practice Complexity Culture Expertise location Facilitation Fun Intervention design Knowledge Knowledge circulation Most Significant Change Narrative News Newsletter Open space Questions Quotes Sensemaking Social networks Storytelling Strategy « 50 Web2.0

2007 28

Social Networks And Group Formation - Boxes and Arrows: The design behind the design

John Tropea - Delicious Social Network

Read more at Going Social Now more about Shiv Stories by Shiv Singh Practical Strategies for Creating a Successful Intranet [1 Comment] Value-Driven Intranet Design [3 Comments] Making Knowledge Management Work on your Intranet [2 Comments] A Web 2.0

2007 41

Ken Carroll » Blog Archive » Skype, social networks and language learning

Ken Carroll

About Ken Carroll « Linear and non-linear learning Designing conversations » Skype, social networks and language learning There’s lots of start-ups in the language learning space, mostly variations on the social networking and Skype models.

Skype 187

When knowledge sharing is the only option

Chris Collison

The only snag was that you had to find a friend to help you reach the coin slot. Here’s a way to visualise this using Csikszentmihalyi’s flow model. Behaviours Design Innovation Knowledge Sharing Learning Sometimes you can’t make it on your own.

Being social at work: which communications model to adopt for the enterprise? | The AppGap

John Tropea - Delicious Network

About | Contributors | Contact us | Subscribe: via RSS , via Twitter + sponsored by QuickBase Sponsored post : Access the 7 Tip Series from Intuit QuickBase on using Web-based software Being social at work: which communications model to adopt for the enterprise?

Filtering the meaning from the infinite web

John Tropea - Delicious Social Network KM

To the left I have added the “ Permaflower &# – this is the organizing model for Permaculture. I think that this may be the model that we use to organize the Natural Organization. A group of 34 with 4 friends gets you 1.3 What is value?

2010 41

Tapping the Network to Facilitate Innovation « emergent by design

John Tropea - Delicious Social Network

Skip to content emergent by design Home support who’s the architect? The problem is, humans weren’t designed for mechanization. We were designed to create. The Beginnings of a Competency-Model Foundation Social Network Analysis Case Studies (Valdis Krebs) What makes an effective knowledge worker? i think that as new economic models are put into place that support social production, this idea will take off at a larger societal level.

An Idea Worth Spreading: The Future is Networks « emergent by design

John Tropea - Delicious Network

emergent by design Home who’s the architect? It seems like the wealth of the entire nation is being funneled right to a couple thousand fortunate people, and all of us are still working pretty damn hard to make ends meet, yet ultimately supporting that model. It doesn’t have to be professionally designed, it can be a simple free blog, but you need to have a place where you show off your work, whatever your work may be.

2010 44

Designing for Civil Society: Do communities need boundaries?

John Tropea - Delicious Community

Designing for Civil Society David Wilcox on social media, engagement, collaboration ABOUT Mainly about engagement and collaboration using social media and events, with some asides on living in London. You need a business-innovation model.

2008 39

Tom Vander Wall Nails My Sharepoint Experience | Full Circle Associates

Nancy White

It is built on a tree-branching model. If you are trying to reify and support a hierarchical reporting and accountability model based on the org chart, SharePoint fits like a glove. Our mental models and values permeate the very coding of the software we use.

WorldChanging: Tools, Models and Ideas for Building a Bright Green Future: Cliff Figallo and the Evolution of Virtual Community

John Tropea - Delicious Community

So as I was looking for a paying job off the Farm, it happened that one of my friends, Matthew McClure – whod left the Farm a few months previously, had been hired by an old employer, Stewart Brand, to work on the Whole Earth Software Catalog.

2007 39

Social Media Planning and Evaluation for NGOs | Full Circle Associates

Nancy White

This topic is designed to give you some tools and ideas for including social media appropriately in your overall organizational strategic plan and to measure its effectiveness. For now, come and join the iSeudo.com and invite your friends from any email address.

CoP Series #2: What the heck is a Domain and why should I care? | Full Circle Associates

Nancy White

A community of practice is not merely a club of friends or a network of connections between people. And then I go on to say that a well designed domain should act as a magnet to people (I can never let go of my physics background!),

CoP 130

Onramps to online engagement | Full Circle Associates

Nancy White

My friend Mark Hammersley reminded me a few months ago of a tool to help surface intercultural issues and build trust in distributed teams. To role model the value of thinking together while working, not just when we are done.

2008 130

The Value of Community Ecosystems

Online Community Strategy

In 1999 I took a job with TechRepublic.com as “UX Program Manager” and spent 9 months helping design, build, launch and grow what would become one of the largest online communities of global IT Professionals. A design for threaded discussions went from whiteboard to production over a weekend.

2019 46

CoP Series #6: Community Leadership in Learning

Nancy White

Community Leadership in Learning - bees, mentors, coaches, experts and friends . Encourage them, like the content scanners, to lead conversations, share their critical thinking skills and role model active participation.

CoP 130

Interesting reading today on shared leadership and action

Chris Corrigan

I’m prepping for a small gig with a non-profit moving to a shared leadership model, and also reading a bit more on Cynefin strategy, and so there are a lot of tabs open in my browser this afternoon. Collaboration Design Emergence Flow Leadership Learning Philanthropy

2015 55

How to Save the World

How to Save the World

Chart of group satisfaction by size, from Life With Alacrity E lisabet Sahtouris wrote an article in 2005 called The Biology of Business ,which began with a dubious recapitulation of Darwins model andexplanation of evolution, and then attempted to apply this model tobusiness ecosystems.

2008 51

How to Save the World

How to Save the World

Friday, December 19, 2008 Not Going to Happen: Part Two BLOG Not Going to Happen:Part Two (PartOne is here ) T heintroductions were simple: "Marisa", she said, pointing to her friend."Verdad", They sat, side by side, and Verdadgrabbed the menu, lightly elbowed her friend, and said something toher, quietly. We also dowebsite design, alternative, very new, provocative." Verdad looked over at her friend. They are for you, because now youare our friends."

2008 35

Dysfunctionality: CoPs going adrift

John Tropea - Delicious Community

If the most active CoP members pointedly do not answer all (or most) questions, but stick to those from a few people (themselves and friends, usually) you have either an invaded CoP on the defensive, or an aggresive clique behaviour that will kill it. Having that clear allows forceful action (in design, moderation, activities) and usually helps to avoid weed infestation (dysfunction).

CoP 31

SIKM community presentation

Digital Habitats

Trust forms around “interesting content&# , and “let’s make friends” comes after that. Yes… and, the attractor factor is emphasized now, and our past social process models were heavily relationship centric. trust models). February 16, 2010.

2010 159

How to Save the World

How to Save the World

September 17, 2007 Could You Be a Model Natural Entrepreneur? Likewise I dont believetechnologies will save us, because, as James Kunstler points out, theyare designed to enable us to continue to live the unsustainable way wedo now, a little longer. Some of these working models will be better, responsible, sustainable ways to live : Models of radical simplicity, love and generosity, let-self-change, self-sufficiency and intentional community.

2007 35

How to Save the World

How to Save the World

M y book on Natural Enterprises proposes a partnership model for new enterprise formation and sustainability. Is the corporation, as a model, a hopelesscase, or can it be reformed or reinvented? Thedysfunctional model of the corporation will suffer the same fate asevery other institution and entity that has ceased to evolve, innovateand serve our collective interests. Dave Pollards environmental philosophy, creative works, business papers and essays.

2007 35

Blog>> Letting Facets Fly

Green Chameleon

We design a faceted taxonomy and metadata framework to meet user and organisational sharing needs, we build information architecture specifications, and hand them over to the systems integrator (SI), who immediately trims them back to what they are familiar with – single hierarchy document library/ folder structures – especially frustrating when we know that the systems they use are capable of exploiting our designs.

2013 166

Clustered Networks Spread Behavior Change Faster | Wired Science | Wired.com

John Tropea - Delicious Social Network

The research has important implications for people designing online communities intended to change or maintain a behavior, like weight watchers or online health communities, Centola said. Wired Home Subscribe Sections Cars 2.0

In Frankfurt Enterprise 2.0 = Organizational Change & People Challenges

21st Century Organization

is a Management Model. is the new version, a new model. Design tinkering. Telecom Italia - Alessandra Pelagallo, Process Design/Optimization Manager, Rome. New Organizational Models Emerging. I was fortunate to extend my Frankfurt trip to visit family and friends.

How to Save the World

How to Save the World

June 25, 2007 Living a Natural Life I mentioned in a recent post that I am torn between the temptation to create Natural, Intentional Communities and NaturalEnterprises as working models that can help the survivors of ourcivilizations inevitable collapse later this century, and the temptation to just walk away, be selfish, live aradically simple lifestyle (a non -working model?),and Dave Pollards environmental philosophy, creative works, business papers and essays.

2007 35

How to Save the World

How to Save the World

February 12, 2008 We Need Experimenters, Not Leaders F orthe last eightyears, the US treasury has been plundered by the thieves of the BushAdministration, doling out handouts to corporatist friends (and undoinglegislation and refusing to enforce what little corporatist regulationremains) in return for campaign contributions, future jobs and otherfavours. Understanding and Caring for Our Animal Friends Working Smarter · Knowledge Management & the Cost of Not Knowing.

2008 43