Remove Design Remove Focus Group Remove Model Remove Qualitative

Productivity in a Networked Era – Assessing ROII (Return on Investment in Interaction)

John Tropea - Delicious Community

We are witnessing the death throes of management models that have outlived their usefulness. As Steven Forth of the LeveragePoint division of the Monitor Group puts it, “Too many people who talk about the ROI of learning are focused on being precisely wrong rather than directionally correct.”. Taylor’s brilliant research and models, generations of managers have carried stopwatches and pored over measurements in a continual quest to make things work better.

Delta Knowledge: Creating Knowledge Cultures - Post 7

John Tropea - Delicious Community

The central ingredients (part 2) A Theory of Action Organisations are complex adaptive systems however, good models such as Argyris & Schön’s apply cognitive theory to explain how they learn, and the complex interactions between the types of learning in organisational contexts.

Community ROI Report

John Tropea - Delicious Community

Ed Mitchell: Platform neutral Network and community design and facilitation; event design and facilitation. Summary: Not surprisingly, discussion groups were the most popular online communityactivity, followed closely by blogs, support forums and social networks. Creating a clear ROI model for most organizations is clearly a priority, even those not under immediate pressure to communicate value. It’s a 24/7 focus group.

ROI 30